Desayuno buffet incluido todos los días

Opiniones sobre La Quinta Inn & Suites by Wyndham Hartford - Bradley Airport

2.5 out of 5
La Quinta Inn & Suites by Wyndham Hartford - Bradley Airport
64 Ella Grasso Turnpike, Windsor Locks, CT

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 692 de 1499 opiniones" "
Evaluación: 8 - Bueno. 416 de 1499 opiniones" "
Evaluación: 6 - Aceptable. 189 de 1499 opiniones" "
Evaluación: 4 - Mediocre. 93 de 1499 opiniones" "
Evaluación: 2 - Terrible. 109 de 1499 opiniones" "

8,4/10

Limpieza

8,4/10

Personal y atención

8,0/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maria del Rocio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Me gustó porque está muy cerca del aeropuerto y tienen transporte
Se hospedó 1 noche en febrero de 2024
Respuesta de LQ Customer Service el 1 mar. 2024
Gracias por tomarse el tiempo para compartir sus comentarios positivos. Nos alegra saber que apreció la proximidad al aeropuerto y nuestros servicios de transporte. Brindar comodidad y servicios confiables a nuestros huéspedes es una prioridad absoluta y nos alegra poder cumplir con sus expectativas.Si hay algo específico que le llamó la atención o algún comentario adicional que le gustaría compartir, nos encantaría saber más.Agradecemos su patrocinio y esperamos tener el placer de darle la bienvenida nuevamente en su próxima visita.

10/10 Excelente

irving

Se hospedó 2 noches en diciembre de 2023
Respuesta de Lq Customer Service el 19 ene. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excelente

Francisco

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean
Se hospedó 1 noche en mayo de 2023
Respuesta de Lq Customer Service el 30 may. 2023
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

6/10 Aceptable

Wanda

Viajó con su pareja, Viajó con mascotas
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
El desayuno estaba bueno,lo que no me gustó, fue el cuarto no lo limpiaba,mi esposo tubo que pedir toallas limpias y sabanas y yo tube que cambiar y arreglar la cama,teniamos que pedir las cosas jabones,papel de toilet ,bolsas de zafacones tube que poner las bolsas y lo hice los 4 dias de estadia,me ibas por horas y regresaba a la habitacion y no la limpiaban..
Se hospedó 4 noches en enero de 2023
Respuesta de Lq Customer Service el 30 ene. 2023
hank you for being a guest of our hotel and for sharing your thoughts. We take the cleanliness of our rooms very seriously. Our own standards are very high and include inspecting rooms to ensure they are as clean as can be. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Thank you again for choosing to stay at our hotel, and I hope you will give us a chance to redeem ourselves on a future visit.

6/10 Aceptable

Jean, Panama

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Se escucgan las habitaciones vecinas
Se hospedó 1 noche en diciembre de 2022
Respuesta de Lq Customer Service el 6 dic. 2022
Lamentamos mucho saber que no tuvo una noche de sueño reparador. El equipo de gestión del hotel trabajará con el personal para adoptar un papel más proactivo en la contención del ruido tanto dentro como fuera del hotel. Gracias por sus comentarios sinceros, y esperamos que considere darnos otra oportunidad.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lugar seguro y limpio
Se hospedó 2 noches en diciembre de 2021

10/10 Excelente

Diana

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Limpieza
Se hospedó 1 noche en octubre de 2021
Respuesta de LQ Customer Care el 20 oct. 2021
Thank you for the review. We look forward to seeing you again soon!

8/10 Bueno

Mary

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easily accessible, quiet
Se hospedó 1 noche en mayo de 2024
Respuesta de LQ Customer Service el 6 may. 2024
Thank you for the review. We look forward to seeing you again soon!

6/10 Aceptable

Jean

Le gustó: Personal y atención
Hotel was dated and beds were old but overall wasn’t bad for 1 night.
Se hospedó 1 noche en mayo de 2024
Respuesta de LQ Customer Service el 6 may. 2024
While we are happy to hear that overall your visit to La Quinta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity.

4/10 Mediocre

Amy

Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 6 may. 2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Bueno

Ingrid

Close to airport
Se hospedó 1 noche en mayo de 2024
Respuesta de LQ Customer Service el 6 may. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excelente

Michael

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was close to the airport and provided a free shuttle service too and from said airport.
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 6 may. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excelente

Peter

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 6 may. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excelente

Maria

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buena
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 6 may. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excelente

Phillip

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 6 may. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excelente

Michel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 6 may. 2024
Thank you for the review. We look forward to seeing you again soon!

6/10 Aceptable

Beth

Viajó con su familia
Le gustó: Limpieza, personal y atención
Safest stay ive had in hartford. Staff went above and beyond! Left a phone charger in the room and they called to arrange returning it to me! Never had any hotel do that !
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 6 may. 2024
Thank you for your kind comments and for choosing La Quinta Inns and Suites. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area

10/10 Excelente

Susan

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Very comfortable bed and clean room
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 6 may. 2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Bueno

Jonathan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hôtel et chambre propre , lit confortable , plusieurs choix pour le déjeuner . C’était peu être une fin de semaine tranquille car il n’a pas eu de bruit .
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 6 may. 2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Bueno

Calos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de LQ Customer Service el 6 may. 2024
Thank you for the review. We look forward to seeing you again soon!

6/10 Aceptable

Joseph

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
So, I guess dogs are allowed at this location, which I discovered at 3:30am when the woman in the room next to me was clearly disciplining her's. Also, on Tuesday morning at about 5 am. the dumpsters are emptied in the parking of the hotel and business next door. So, don't get a room on the west side of the building.
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 6 may. 2024
We would like to offer our sincerest apologies for the noise issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

10/10 Excelente

Shane

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had a really good stay. Staff was very friendly. & the hotel room was very clean
Se hospedó 2 noches en abril de 2024
Respuesta de LQ Customer Service el 6 may. 2024
When a guest takes the time to write, we are especially grateful. We are pleased to hear that you had an enjoyable stay. At La Quinta Inn & Suites, we constantly strive to ensure that all of our guests are well taken care of, and we never tire of hearing when we succeed. Thank you for your kind words and we hope to see you back real soon.

10/10 Excelente

Elizabeth

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved my room it was clean and pretty. Staff was nice and helpful. Also the shuttle was not only convenient but the driver was entertaining.
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 6 may. 2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon

10/10 Excelente

Comosty, Worcester

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Will like to come back again
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 6 may. 2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon

10/10 Excelente

Gerardo

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 6 may. 2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon

6/10 Aceptable

Natalie

Viajó por negocios, Viajó con su familia
There was an odor additional hair could of been seen on the bed and bugs by the window on the ground
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 6 may. 2024
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review, especially the odor you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel

10/10 Excelente

MIKE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 6 may. 2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon

10/10 Excelente

Christine

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy to find and quick access to airport
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 15 abr. 2024
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review!

10/10 Excelente

Janie

Le gustó: Limpieza, servicios
Great place.
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 15 abr. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excelente

Gilian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 15 abr. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excelente

Latrice

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 15 abr. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excelente

colleen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I’ve stayed at La Quinta several times. It’s close to the airport and convenient. The staff are friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 11 abr. 2024
Thank you for being a loyal guest and for choosing to stay with us at La Quinta. We're thrilled to hear that our hotel's proximity to the airport and convenience have made it a preferred choice for your stays. It's also wonderful to know that you've found our staff to be friendly.Your satisfaction and loyalty mean a lot to us, and we truly appreciate your continued patronage. We look forward to welcoming you back for another great stay in the future.

10/10 Excelente

MIKE

Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 6 may. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excelente

Lenette F

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 11 abr. 2024
Thank you for the review. We look forward to seeing you again soon!

2/10 Terrible

NILESH

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Smelling like weed is
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 8 abr. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de LQ Customer Service el 8 abr. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excelente

jae, urbandale

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice staff and clean room
Se hospedó 1 noche en marzo de 2024
Respuesta de LQ Customer Service el 2 abr. 2024
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our staff nice and your room clean. Providing excellent service and a comfortable environment for our guests is our top priority, and we're delighted that we could meet your expectations.If there's anything more you'd like to share or if there's a specific way we can make your future stays even better, please feel free to let us know. We appreciate your patronage and hope to have the pleasure of welcoming you back in the future.

6/10 Aceptable

Ronald

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Toilet was leaking and flushed all night long.
Se hospedó 1 noche en marzo de 2024
Respuesta de LQ Customer Service el 2 abr. 2024
We sincerely apologize for the inconvenience you experienced during your recent stay with us due to the leaking toilet. Ensuring a comfortable and peaceful stay for our guests is our utmost priority, and we regret that we fell short of meeting your expectations in this regard.Please rest assured that we take maintenance issues such as this very seriously, and we will address the leaking toilet promptly to prevent similar occurrences in the future. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention.If there's anything more you'd like to share or if there's a specific way we can make amends for your experience, please feel free to let us know. We hope to have the opportunity to welcome you back for a much-improved stay in the future.

6/10 Aceptable

Mohammad

Viajó por negocios
There was hair on the pillow and bedsheets when I arrived i was there for 5 nights every night my room card won’t work I had to go to reception and get it fixed that happen to me 5 nights I would never go back again
Se hospedó 5 noches en marzo de 2024
Respuesta de LQ Customer Service el 27 mar. 2024
We sincerely apologize for the issues you encountered during your recent stay with us. It's disheartening to hear about the cleanliness issues with the pillow and bedsheets upon your arrival, as well as the repeated inconvenience of your room key not working.Ensuring a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of meeting your expectations in this regard. We will address your concerns with our housekeeping team to ensure that our standards are upheld at all times.Additionally, we apologize for the inconvenience caused by the recurring issue with your room key. We will investigate this matter further to identify and resolve any underlying issues to prevent future occurrences.Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. We understand your frustration and disappointment, and we hope you will accept our sincerest apologies.If there's anything more you'd like to share or if there's a specific way we can make amends for your experience, please feel free to let us know.We truly regret that we were unable to meet your expectations during your stay, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

6/10 Aceptable

Richaa

Viajó por negocios
Le gustó: Servicios
No le gustó: Personal y atención
Staff was pretty rude not very hospitable. Loud noises outside the room on the first floor (loud music playing all night). No drinking water anywhere. Fan in bathroom was very loud.
Se hospedó 1 noche en marzo de 2024
Respuesta de LQ Customer Service el 27 mar. 2024
Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for the issues you encountered during your time at our hotel.It's disappointing to hear that you found our staff to be rude and inhospitable. Providing excellent customer service is our priority, and we regret that we fell short of meeting your expectations. We will address this with our team to ensure that all guests receive a warm and welcoming experience.We also apologize for the noise disturbances and the drinking water the cooler is in the fitness rooms and bottles are available for sale in the market place plus the water is also on the juice machine in the breakfast room. We understand the importance of a peaceful environment and essential amenities, and we will take steps to address these issues to improve the overall guest experience.Your feedback is valuable to us, and we appreciate your understanding. If there's anything more you'd like to share or if there's a specific way we can make amends for your experience, please feel free to let us know.We hope to have the opportunity to welcome you back and provide you with a more positive stay in the future.

10/10 Excelente

Luz

Se hospedó 1 noche en marzo de 2024
Respuesta de LQ Customer Service el 15 abr. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excelente

sharon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly helpful staff. BACON for breakfast
Se hospedó 1 noche en marzo de 2024
Respuesta de LQ Customer Service el 25 mar. 2024
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

8/10 Bueno

Anne, South Kent

Viajó con su pareja
Average hotel, convenient to airport, a bit worn but clean. Entire third floor reeked of weed. We didn’t have the breakfast, but airport shuttle was convenient.
Se hospedó 1 noche en marzo de 2024
Respuesta de LQ Customer Service el 25 mar. 2024
Thank you for choosing to stay with us and for sharing your feedback about your recent experience. We're pleased to hear that you found our hotel convenient to the airport and appreciated the cleanliness despite some wear and tear.We apologize for the inconvenience caused by the smell of weed on the third floor. We take matters like this seriously and will address it with our team to ensure a pleasant environment for all our guests.We're glad to hear that you found our airport shuttle convenient, and we regret that you didn't have the opportunity to experience our breakfast offerings.Your feedback is valuable to us as we continuously strive to improve our services. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Excelente

Deborah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfect for overnight stay before early flight
Se hospedó 1 noche en marzo de 2024
Respuesta de LQ Customer Service el 25 mar. 2024
Thank you for the review. We look forward to seeing you again soon!

6/10 Aceptable

Emily

Se hospedó 1 noche en marzo de 2024
Respuesta de LQ Customer Service el 20 mar. 2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Bueno

Eleanor, Vernon

Despite doing the precheck in with entering my vehicle info and taking a picture of my ID I still had to provide that info when I arrived . See no point in doing the checkin ahead of time.
Se hospedó 1 noche en marzo de 2024
Respuesta de LQ Customer Service el 18 mar. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excelente

Ruth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Accommodating
Se hospedó 1 noche en marzo de 2024
Respuesta de LQ Customer Service el 18 mar. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excelente

Laurie, Northfield

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de LQ Customer Service el 12 mar. 2024
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

8/10 Bueno

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de LQ Customer Service el 12 mar. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excelente

Marie, Lehigh Acres

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent front desk staff, friendly, knowledgeable.
Se hospedó 1 noche en marzo de 2024
Respuesta de LQ Customer Service el 12 mar. 2024
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!