Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 303 de 914 opiniones" "
10 - Excelente
303
Evaluación: 8 - Bueno. 345 de 914 opiniones" "
8 - Bueno
345
Evaluación: 6 - Aceptable. 139 de 914 opiniones" "
6 - Aceptable
139
Evaluación: 4 - Mediocre. 75 de 914 opiniones" "
4 - Mediocre
75
Evaluación: 2 - Terrible. 52 de 914 opiniones" "
2 - Terrible
52
8,2/10
Limpieza
8,2/10
Personal y atención
7,6/10
Servicios
7,4/10
Estado de la propiedad e instalaciones
7,6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Ana
Viajó con su familia
31 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nos gustó mucho el tener un desayuno ligero incluido.
Igualmente tercer estacionamiento seguro en el mismo lugar.
Ana
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager el 2 ene. 2024
Hello Ana,Gracias por compartir tus comentarios positivos sobre nuestro desayuno ligero incluido y el estacionamiento seguro en el lugar. Esperamos haber brindado comodidades que hayan mejorado tu estadía. Siempre nos esforzamos por brindar una experiencia agradable a nuestros huéspedes.
8/10 Bueno
Barbara
9 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy check-in needs to improve disability amenities such as grab bars in the tub a seat available for the bathtub there are ramps available from the parking lot to the first floor perhaps moving the washer and dryer to the main floor
Barbara
Se hospedó 5 noches en mayo de 2024
Respuesta de Manager el 10 may. 2024
Hello Barbara,Thank you for sharing your experience with us. We appreciate your feedback on our disability amenities and will take it into consideration for future improvements. Your suggestions about grab bars and a bathtub seat are noted. We strive to enhance accessibility for all guests and will look into the possibility of relocating the washer and dryer.
4/10 Mediocre
Dimitri
7 may. 2024
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Dimitri
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 10 may. 2024
Hello Dimitri, We are sorry to hear about your experience at our hotel. If there were any specific concerns during your stay, please do not hesitate to contact us so we can address them accordingly. We value your feedback and would like to ensure that all our guests have a pleasant stay with us.
10/10 Excelente
Linda
Viajó con su pareja
6 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Checkin staff was excellent and very accommodating even upgrading us from a queen bed to a king which was very much appreciated after a 10 hour drive to Windsor. The breakfast consisted of pancakes, cereal, toast or bagels. There was also some fruit and yogurt.
There was quite a bit of light coming in the top of the curtains as the parking lot lights were always on and some cars raced down the street loudly, but overall a good place to stay plus a reasonable price.
Linda
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 7 may. 2024
Hello Linda,We appreciate your feedback on our check-in staff and complimentary upgrade. We take note of your comments regarding the breakfast offerings and the light from the parking lot. Your input helps us improve our services for future guests. Thank you for choosing to stay with us in Windsor.
8/10 Bueno
Shelley
4 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Shelley
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 6 may. 2024
Hello Shelley,We appreciate you choosing to stay with us! If you have any further feedback to share from your experience, please don't hesitate to contact us. We look forward to welcoming you back in the future!
6/10 Aceptable
Mesbah
3 may. 2024
No le gustó: Servicios
Fan of wc is noisy
No slippers
Mesbah
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 4 may. 2024
Hello Mesbah,We regret to hear of the inconvenience caused by the noisy fan and the absence of slippers during your stay. We appreciate your feedback and will share it with our team for improvements. If you have any further concerns, please reach out to our management directly for assistance.
10/10 Excelente
Robyn
29 abr. 2024
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Robyn
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 30 abr. 2024
Hello Robyn,Dear Guest, We are thrilled to hear you had a wonderful stay with us! Should you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon!
8/10 Bueno
Sarah, Fort Wayne
Viajó con su pareja
29 abr. 2024
Le gustó: Personal y atención, estado de la propiedad e instalaciones
We stay often and keep coming back. There are nicer places if you want to pay more but, this is the best value. The beds are nice, the staff cleans well and attends to your needs. They fix things to make it nicer continually.
Sarah
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 1 may. 2024
Hello Sarah,We are amped to hear that you choose to stay with us frequently and appreciate your positive feedback on our comfortable beds and attentive staff. Our team works hard to ensure a pleasant stay for all guests, and we are glad you noticed our commitment to improving our services continually. Thank you for your loyalty and kind words.
10/10 Excelente
James
26 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean
James
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 28 abr. 2024
Hello James,We appreciate your feedback regarding the cleanliness of our hotel. We strive to maintain high standards in this regard. Should you have any further comments or concerns, please feel free to reach out to our management team directly for further assistance.
4/10 Mediocre
Taylor
26 abr. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Taylor
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 28 abr. 2024
Hello Taylor,We're sorry to hear your stay did not meet your expectations. Please feel free to contact us to provide further details on how we can improve our services for future guests.
10/10 Excelente
Pich
21 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pich
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Hello Pich,Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.
10/10 Excelente
Pich
21 abr. 2024
Le gustó: Limpieza
Pich
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 23 abr. 2024
Hello Pich,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
8/10 Bueno
Jeremy
20 abr. 2024
It was a little rundown
Jeremy
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 20 abr. 2024
Hello Jeremy,We appreciate your feedback and will share it with our team to make improvements. Thank you for taking the time to review your stay with us.
6/10 Aceptable
Priscilla, Dunsford
18 abr. 2024
Priscilla
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 10 may. 2024
Hello Priscilla, We're sorry to hear that your stay was not up to expectations. Please feel free to contact us with any specific feedback you have so we can address your concerns and improve our services for future guests.
8/10 Bueno
Anna
Viajó con su pareja
14 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a room right at the end and around the corner, on the second floor. Room was big and it was clean. However, we could hear the guy in the next room snoring! Not sure if I would book again. Price was good, breakfast was fine, but the snoring...kept us awake most of the night. Even with ear plugs we could hear him.
Anna
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 16 abr. 2024
Hello Anna, We apologize for the inconvenience you experienced during your stay. We appreciate your kind words about our room size and cleanliness, as well as our breakfast offering. Should you decide to stay with us again, we recommend requesting a different room location for a quieter experience next time. Thank you for taking the time to share your feedback with us.
8/10 Bueno
Cheryl
12 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Stay was okay
Cheryl
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 13 abr. 2024
Hello Cheryl,We appreciate you sharing your feedback with us. If there are any specific details you'd like to discuss further, please feel free to contact our management team. Thank you for choosing to stay with us.
10/10 Excelente
Vicki
Viajó con su familia
7 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It ‘s perfect! Mini fridge , microwave,2 queens bed the emplacement was good, big room.
Vicki
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 9 abr. 2024
Hello Vicki,We are delighted to hear that you found our hotel to have a convenient location and spacious rooms with handy amenities like a mini-fridge and microwave. We appreciate you taking the time to share your positive experience with us.
2/10 Terrible
Kizzy
6 abr. 2024
No le gustó: Limpieza, estado de la propiedad e instalaciones
Kizzy
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 9 abr. 2024
Hello Kizzy, We're sorry to hear that your stay didn't meet expectations. Please contact us directly so we can address any concerns you may have.
8/10 Bueno
Daryl
4 abr. 2024
Daryl
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 7 abr. 2024
Hello Daryl,We appreciate you choosing to stay at our hotel. If there's anything you'd like to share about your experience, please do not hesitate to contact us. We strive to ensure all our guests have a pleasant stay with us.
6/10 Aceptable
Neel
Viajó con su familia
1 abr. 2024
No le gustó: Limpieza, estado de la propiedad e instalaciones
Very bad room condition, hair everywhere and dusty. You can't expect much from 2 star motel but still it wasn't cheap. Breakfast was also ok.
Neel
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 4 abr. 2024
Hello Neel, We appreciate your feedback regarding your recent stay with us. Guest satisfaction is important to us, and we value your comments as they help us improve our services. Should you have any additional details to share, please contact our management team directly.
4/10 Mediocre
Ravjot
Viajó con su familia
1 abr. 2024
No le gustó: Limpieza, personal y atención
The front desk would not give copy of receipt of our travel and would not print it out. We asked multiple time to get copy of receipt of our stay but she insisted that she wouldn’t print. The room overall was clean.
Ravjot
Se hospedó 4 noches en marzo de 2024
Respuesta de Manager el 3 abr. 2024
Hello Ravjot, We apologize for any inconvenience you experienced. If you require a copy of your receipt, please contact our management directly for assistance. We're glad to hear you found the room clean during your stay. Thank you for your feedback.
10/10 Excelente
Clint
30 mar. 2024
Le gustó: Limpieza
Clint
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 2 abr. 2024
Hello Clint,We are thrilled to hear that you had an excellent stay with us! Should you have any feedback to further enhance your experience, please feel free to reach out to us directly. We look forward to welcoming you back soon!
8/10 Bueno
Donna
27 mar. 2024
Donna
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 17 abr. 2024
Hello Donna, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
8/10 Bueno
Lin
24 mar. 2024
Lin
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 14 abr. 2024
Hello Lin,We appreciate you choosing to stay with us and are thrilled to hear you had a pleasant experience! If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
4/10 Mediocre
erica
18 mar. 2024
Le gustó: Personal y atención
No le gustó: Limpieza
erica
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 22 mar. 2024
Hello erica, We appreciate you taking the time to share your experience. Please feel free to contact us directly with any specific feedback from your stay so we can address any concerns you may have had.
10/10 Excelente
Pich
17 mar. 2024
Pich
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 9 abr. 2024
Hello Pich,We appreciate your rating and are thrilled to hear that you had such a fantastic perfect experience during your stay. We strive to provide exceptional service and it's reviews like yours that motivate us to keep doing what we do best. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.
8/10 Bueno
Patricia
Viajó con su pareja
16 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and convenient tv channels not great but ok
Patricia
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 19 mar. 2024
Hello Patricia,We appreciate your critique on the cleanliness and convenience of our hotel. We'll take note of your comments regarding the TV channels for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
6/10 Aceptable
Trish
Viajó con su familia
11 mar. 2024
No le gustó: Servicios
You got what you paid for. An average property for an average price
Trish
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 13 mar. 2024
Hello Trish, We appreciate your feedback and are glad to hear you found value in your stay with us. Thank you for choosing us, and we hope to provide you with an even better experience in the future.
8/10 Bueno
Molly
Viajó con su pareja
7 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good breakfast. Updated rooms with local photos for decor. Very comfortable bed.
Molly
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 9 mar. 2024
Hello Molly,We are delighted to hear that you enjoyed our breakfast selection and found our updated rooms with local decorations to your liking. It's great to hear that you had a comfortable stay and a restful night on our beds. We appreciate your positive feedback and hope to welcome you back in the future.
8/10 Bueno
YU
5 mar. 2024
YU
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 27 mar. 2024
Hello YU, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
10/10 Excelente
Sarah, Fort Wayne
Viajó con su pareja
3 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We have stayed several times because its clean, comfortable, quiet and affordable.
Sarah
Se hospedó 3 noches en febrero de 2024
Respuesta de Manager el 6 mar. 2024
Hello Sarah,We are pleased to hear that you found our hotel to be clean, comfortable, quiet, and affordable. Your loyalty as a returning guest is greatly appreciated. Thank you for choosing our hotel for your stays.
8/10 Bueno
Craig
3 mar. 2024
Le gustó: Limpieza, personal y atención
Craig
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 6 mar. 2024
Hello Craig, We appreciate you choosing our hotel for your stay! Should you have any additional feedback to share, please don't hesitate to contact us so we can ensure a wonderful experience next time.
10/10 Excelente
Yablai
Viajó con su familia
25 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent!
Yablai
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 27 feb. 2024
Hello Yablai,We are pleased to hear that you enjoyed your stay with us. Your positive feedback is greatly appreciated. If you have any further comments or suggestions, please do not hesitate to reach out to us.
10/10 Excelente
Nassir
Viajó con su pareja, Viajó con mascotas
19 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Okay exterior, but great interior and staff
Nassir
Se hospedó 3 noches en febrero de 2024
Respuesta de Manager el 22 feb. 2024
Hello Nassir,We appreciate your positive feedback on our interior design and team members. It's wonderful to hear that you had a good overall experience during your stay with us. Should you have any other comments or suggestions, please don't hesitate to reach out to us. Thank you for choosing to stay with us.
4/10 Mediocre
Trish
Viajó con su pareja
18 feb. 2024
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
There was a major draft coming in from the door, the toiletries were half used, the mirrors were dirty, the mattress was really hard and the outer areas and stairwells were filthy
Trish
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 21 feb. 2024
Hello Trish, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We will share your comments with our team to ensure we continue to improve our services. Your insights are incredibly valuable in helping us enhance our guest experience.
4/10 Mediocre
justin
Viajó con su pareja
17 feb. 2024
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Manager intentionally attemped to wait on the guest behind me in line, even though I had been standing in line for 15 minutes before the other guest arrived. Was also given the incorrect room, 2 double beds rather than 1 queen, even though I booked a week in advance. Terrible service.
justin
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 19 feb. 2024
Hello justin, We strive to provide efficient service to all our guests. Room assignments are based on availability at the time of check-in. We recommend confirming your preferred bed configuration upon booking. Your feedback is appreciated and will be shared with the team for improvement.
8/10 Bueno
Donovan
17 feb. 2024
Donovan
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 22 mar. 2024
Hello Donovan, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
6/10 Aceptable
David
16 feb. 2024
Le gustó: Limpieza
David
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 17 feb. 2024
Hello David,We appreciate you choosing our hotel for your stay! If there is anything we can improve on for your next visit, please do not hesitate to contact us directly. We look forward to welcoming you back soon!
8/10 Bueno
Sharon
Viajó por negocios, Viajó en grupo
16 feb. 2024
Le gustó: Limpieza, personal y atención, servicios
This property is very basic , however it is very clean to put your head down for one night . As the name suggests it’s not a luxury motel but it is perfectly adequate as a stopover coming back from Detroit airport and I would stay here again as it it is clean and the front desk staff are very efficient and polite.
Sharon
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 16 feb. 2024
Hello Sharon,Thank you for choosing our hotel for your recent stay. We're delighted to hear that you found our property clean and our staff efficient and polite. We strive to provide a comfortable stay for our guests, even though our focus is on offering a more basic experience. We value your feedback and look forward to welcoming you back on your next visit.
8/10 Bueno
Sergey
Viajó por negocios
13 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good accomodation for the price.
Sergey
Se hospedó 4 noches en enero de 2024
Respuesta de Manager el 15 feb. 2024
Hello Sergey,Thank you for choosing our hotel for your stay. We are delighted to hear that you found our accommodations to be good value for the price. We strive to provide excellent service and facilities to all our guests. We hope to have the opportunity to welcome you back in the future for another enjoyable experience.
6/10 Aceptable
James
10 feb. 2024
Le gustó: Personal y atención
No le gustó: Limpieza
James
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 13 feb. 2024
Hello James, We appreciate you choosing our hotel for your stay. We apologize if there were any aspects of your experience that fell short of your expectations. We encourage you to please reach out to us directly so that we may address any concerns you may have. We value your feedback and hope to have another opportunity to provide you with a better experience.
10/10 Excelente
Baran
Viajó con su familia
30 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Baran
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 1 feb. 2024
Hello Baran,Thank you for choosing our hotel for your recent stay. We are delighted to see that you had an excellent experience during your time with us. Your satisfaction is our top priority, and we are thrilled that we met all your expectations. We hope to have the pleasure of welcoming you back in the future for another exceptional stay.
6/10 Aceptable
Michael
Viajó con su pareja
30 ene. 2024
Le gustó: Personal y atención
Breakfast was mediocre. Room needed patch & paint. Grounds were also in need of attention. Room was clean & spacious. Bed was excellent. Staff very friendly & accommodating.
Michael
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 1 feb. 2024
Hello Michael, Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the breakfast, room condition, and grounds. We take pride in our clean and spacious rooms, as well as our friendly and accommodating staff. Please know that we value your comments and will use them to continually improve our services.
2/10 Terrible
Kajal
30 ene. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
breakfast was not good
Kajal
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 1 feb. 2024
Hello Kajal, We're sorry to hear that you didn't enjoy the breakfast during your stay. We understand that breakfast preferences can vary greatly, but we appreciate your feedback and will take it into consideration for future improvements. We hope you had an otherwise pleasant stay and appreciate your valuable input.
8/10 Bueno
Sha
21 ene. 2024
Le gustó: Limpieza, personal y atención, servicios
Nice stay but was able to hear next door
Sha
Se hospedó 2 noches en enero de 2024
Respuesta de Manager el 23 ene. 2024
Hello Sha, Thank you for choosing our hotel for your recent stay. We appreciate your feedback and apologize for any inconvenience caused by noise disturbance. We understand the importance of a peaceful environment and encourage guests to report any issues during their stay to our 24/7 front desk. We hope to welcome you back for a more enjoyable experience in the future.
10/10 Excelente
Dustin
21 ene. 2024
Dustin
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 25 ene. 2024
Hello Dustin,We are thrilled to hear that you had a wonderful stay with us! It was a pleasure hosting you and we hope to welcome you back soon for another fantastic experience. If you have any other questions or need any further assistance, please don't hesitate to let us know.
8/10 Bueno
Greg
Viajó por negocios
20 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Greg
Se hospedó 5 noches en enero de 2024
Respuesta de Manager el 22 ene. 2024
Hello Greg, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
10/10 Excelente
Darlene
17 ene. 2024
Darlene
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 20 ene. 2024
Hello Darlene,Choosing our hotel made our day! We're thrilled to hear that you had a great experience with us. We hope to have the pleasure of hosting you again in the future.
8/10 Bueno
Omer
Viajó por negocios
15 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was good
Omer
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 17 ene. 2024
Hello Omer,Thank you for your feedback! We are delighted to hear that you had a positive experience during your stay with us. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future for another enjoyable stay.
8/10 Bueno
Shelley
Viajó con su familia
15 ene. 2024
Le gustó: Personal y atención, servicios
There wasn't really anything that really stood out about our room. Very average, although sufficient for a 1 night stay. More thorough cleaning of the room should have be done. With a winter storm that passed through the night before, better care should have been taken with the walkways and parking lot. The outer stairs and access was extremely slick and icy and we had to be extra careful as to not fall.
Shelley
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 17 ene. 2024
Hello Shelley,Thank you for sharing your feedback about your recent stay with us. We apologize if the cleanliness of your room did not meet your expectations, and we appreciate you bringing this to our attention. We will make sure to address this with our housekeeping team to ensure a more thorough cleaning going forward. Regarding the winter storm, we apologize for any inconvenience caused by the slippery conditions. Our maintenance team works diligently to clear walkways and parking areas, but we appreciate your cautionary approach. Guests' safety is our top priority, and we will continue to improve our efforts in this area.