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Opiniones sobre Kotel Windermere

4.5 out of 5
Kotel Windermere
Lake road, Windermere, England

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 108 de 152 opiniones" "
Evaluación: 8 - Bueno. 31 de 152 opiniones" "
Evaluación: 6 - Aceptable. 8 de 152 opiniones" "
Evaluación: 4 - Mediocre. 3 de 152 opiniones" "
Evaluación: 2 - Terrible. 2 de 152 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

9,4/10

Servicios

9,8/10

Estado de la propiedad e instalaciones

9,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Liam

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Can’t fault the place, our new go too place
Se hospedó 1 noche en mayo de 2024
Respuesta de Kotel el 8 may. 2024
Dear Liam,Thank you so much for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and that we met your expectations. We hope to see you soon.Kind regards,Kotel Team

10/10 Excelente

Jeannie

Le gustó: Limpieza, comodidad de la habitación
Fantastic place
Wonderful stay at Kotel, room and building were spotless, great location and a lovely, friendly pub opposite. Dog friendly too which is always a plus. Hairdryer, straighteners. Iron in the room! Fantastic place, would highly recommend.
Se hospedó 1 noche en febrero de 2024
Respuesta de kotel el 16 feb. 2024
Dear Jeannie,Thank you so much for your lovely feedback. We are glad to know you had a wonderful stay. We will share this with the rest of the team to let them know to keep up the amazing work. We are indeed looking forward to your next stay!Kind regards,The Kotel Team

10/10 Excelente

Ben

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en diciembre de 2023
Respuesta de kotel el 14 feb. 2024
Dear Ben,We are happy to see that you had a nice experience at Kotel. Thank you for your review, and we look forward to see you again.Kind regards,The Kotel Team

10/10 Excelente

Samantha

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de kotel el 2 feb. 2024
Dear Samantha,Thank you for taking the time to rate us. We hope to see you again!Kind regards,The Kotel Team

8/10 Bueno

Rachael

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de kotel el 14 feb. 2024
Dear Rachael,Thank you for taking the time to rate us. We hope to see you soon!Kind regards,The Kotel Team

8/10 Bueno

Louise

Le gustó: Limpieza, comodidad de la habitación
Otherwise Engaged!
We just returned from our first staycation of the year, celebrating our engagement in the scenic Lake District. The Kotel Apartments in Bowness were absolutely stunning, from the stylish decor and interior design to the enchanting gardens. The car park had a couple of EV charging points that were always available and easy to use. We had verified with the hotel beforehand that the apartment was wheelchair accessible, and it was confirmed. There was a stunning wet room and ample space to move around the apartment. The only challenge was the entry points, which we were not informed of prior to our arrival. Despite the age and listed features of the building, I was prepared to bum shuffle over a couple of steps and overlook the barrier. Ramp access to the private gardens was available at the back, but there were still a couple of steps from the apartment itself. Although I was able to negotiate them, I recognise that not everyone could. To make it accessible for all, I think portable ramps would be ideal!
Se hospedó 2 noches en enero de 2024
Respuesta de kotel el 27 ene. 2024
Dear Louise,Congratulation on your engagement! We sincerely apologise for the challenge you've encountered during your stay. we strive to provide a comfortable and pleasant stay for all our guests, and we are sorry that we missed the mark this time. We appreciate your feedback, as it helps us identify areas for improvement. We are pleased, however, that you found our apartments stunning and you enjoyed your stay overall. Wishing you all the best,The Kotel Team

4/10 Mediocre

Adam

No le gustó: Comodidad de la habitación
Bed not a double 2 singles put together so u fall through the middle all night which is frustrating as it was a comfortable bed No wardrobe stupid bar from wall to hang your clothes which is in front of the main door so when u open it it knock your clothes off
Se hospedó 1 noche en enero de 2024
Respuesta de kotel el 14 feb. 2024
Dear Adam,We are very sorry to hear that you didn't have a great experience in our hotel. We will take your comments under consideration as we strive to meet our guest's needs. Thank you for staying with us and for your time in reviewing our hotel.Kind regards,The Kotel Team

10/10 Excelente

Valerie

Le gustó: Limpieza, comodidad de la habitación
Excellent
Beautiful place clean
Se hospedó 1 noche en enero de 2024
Respuesta de kotel el 1 feb. 2024
Dear Valerie,We are happy to see that you had a great experience at Kotel. Thank you for sharing your feedback and we. look forward to see you again.Kind regards,The Kotel Team

10/10 Excelente

Andrea

Se hospedó 1 noche en enero de 2024
Respuesta de kotel el 1 feb. 2024
Dear Andrea,Thank you so much for the great rating. We're happy that you had a nice stay and we are looking forward to your next stay.Kind regards,Mel

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
Amazing boutique hotel
Absolutely amazing place to stay. Great communication. Clean, boutique king size bedroom. If I were to be picky, I’d say the bed wasn’t too comfortable but overall I’d definitely recommend this hotel and for the price we paid for one night was fantastic.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mel el 2 ene. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We are glad that enjoyed your stay with us and we hope to welcome you back in the future.Kind regards,Kotel Team

6/10 Aceptable

Joanne

Le gustó: Servicios
Great place to stay only issue was room to hot to sleep
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mel el 30 dic. 2023
Dear Joanne,Thank you for taking the time to review your stay. We appreciate your feedback and hope to see you again.Kind regards,Kotel Team

10/10 Excelente

Jamie

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mel el 18 dic. 2023
Dear Jamie,Thank you for leaving a review on your stay. We hope we can welcome you back in the future.Kind regards,The Kotel Team

10/10 Excelente

Adele

Le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mel el 22 nov. 2023
Dear Adele,Thank you for leaving a review on your stay.We hope we can welcome you back soon.Kind Regards, The Kotel Team

10/10 Excelente

Leslie

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Absolutely anazing
Absolutely fabulous!!!! Always fabulous!!!
Se hospedó 1 noche en octubre de 2023
Respuesta de Mel el 19 oct. 2023
Dear Leslie,Thank you for choosing to stay with us. We appreciate your review and look forward to welcoming you again.Kind regards,The Kotel Team

8/10 Bueno

D

Le gustó: Comodidad de la habitación
Nice stay at Kotel Windermere
Very nice room in an impressive building. Ample car parking onsite and free on street parking nearby. Comfortable bed and nice view overlooking garden. Towel radiator was very hot and took a bit of effort to turn off as the en-suite was boiling! Full fridge provided along with a microwave and toaster, however if you eat or drink in your room there's only 1 chair. Ideal accommodation for a one or two night stay.
Se hospedó 1 noche en octubre de 2023
Respuesta de Mel el 14 oct. 2023
Dear Mr D Mcmenzie,Thank you for your review and for choosing our hotel. We appreciate your feedback and hope to see you again.Kind regards,The Kotel Team

8/10 Bueno

Joanne

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Lovely place easy to walk to Windermere and Bowness. Lovely and modern Only down side is the rooms get very warm without heating
Se hospedó 3 noches en octubre de 2023
Respuesta de Mel el 13 oct. 2023
Dear Joanne,Thank you for staying with us. We appreciate your review and hope to see you again.Kind regards,The Kotel Team

10/10 Excelente

Paul

Se hospedó 1 noche en septiembre de 2023
Respuesta de Mel el 24 oct. 2023
Dear Paul,Thank you for staying with us. We appreciate your review and hope to see you again.Kind regards,The Kotel Team

10/10 Excelente

Stuart

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mel el 27 sept. 2023
Dear Stuart,We really appreciate you taking the time to share your rating with us. Thank you for staying with us and hope to see you again.The Kotel Team

10/10 Excelente

Paul

Se hospedó 2 noches en septiembre de 2023
Respuesta de Mel el 20 sept. 2023
Dear Paul,Thank you for choosing to stay with us. We appreciate your review and hope to see you again.Kind regards,Kotel Team

10/10 Excelente

Gilfred

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Located in a quiet area, and within walking distance to town.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Mel el 15 sept. 2023
Dear Gilfred, Thanks for staying with us. We appreciate your feedback. The Kotel Team

10/10 Excelente

Alex

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mel el 11 sept. 2023
Dear Alex, Thanks for staying with us. We appreciate your feedback.Kotel Team

8/10 Bueno

colin

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Mel el 8 sept. 2023
Thank you.

10/10 Excelente

Alison

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very enjoyable stay, can highly recommend
Se hospedó 1 noche en agosto de 2023
Respuesta de Mel el 29 ago. 2023
Dear Alison, Thank you for taking the time to share your feedback with us. We hope to welcome you back to Kotel again. Kind regards, Kotel Team

8/10 Bueno

David

Viajó con su pareja
Le gustó: Servicios
Convenient booking and registration - large room with all the amenities, only issue was the suite we had was in the roof so getting around the room was restricted with eaves and beams. Not a big deal and apart from that a perfect stay.
Se hospedó 1 noche en agosto de 2023
Respuesta de Mel el 24 ago. 2023
Dear David, Thank you for taking the time to share your feedback with us. We hope to welcome you back to Kotel again. Kind regards, Kotel Team

2/10 Terrible

Yasmin

No le gustó: Limpieza, estado de la propiedad e instalaciones
I berthing was very appalling we booked double bed intact they was to single but together and all torn n unhygienic and not happy and left we early with my husband having an asthma attack n hospitalised I wd like my full refund otherwise am taking this further
Se hospedó 1 noche en agosto de 2023
Respuesta de Mel el 2 sept. 2023
You arrived early afternoon, asked for room service in the evening, but you didn't complain about anything. We could have given you another room.

8/10 Bueno

Andrea

Le gustó: Limpieza, comodidad de la habitación
Good
Good room but would have preferred lower floor with dog
Se hospedó 1 noche en agosto de 2023
Respuesta de Mel el 23 ago. 2023
Dear Andrea, Thank you for your feedback and hope to welcome you back to kotel again. Kind regards, Kotel Team

10/10 Excelente

Maurice

Le gustó: Limpieza, comodidad de la habitación
great room, mot much help
Great. accommodations! very pleasant interaction with staff except the person in the office. I don't know weather or not he was an owner or an employee but he was very unpleasant gentleman! Parking was a problem, as there was not enough space for all guests. We had to park in a fire zone.The room was very pleasant and well appointed. Staff were. quite pleasant. other than that man!
Se hospedó 3 noches en agosto de 2023
Respuesta de Mel el 23 ago. 2023
Dear Maurice, Thank you for taking the time to share your feedback with us. We hope to welcome you back to Kotel again. Kind regards, Kotel Team

10/10 Excelente

Lucy

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Mel el 17 ago. 2023
Dear Lucy, thanks for your feedback. Hope to welcome you at the Kotel again. The Kotel Team

6/10 Aceptable

Joanne

Se hospedó 1 noche en agosto de 2023
Respuesta de Mel el 17 ago. 2023
Dear Joanne, thank you for your feedback and we hope to see you again! The Kotel Team

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
Location was good. Hotel was clean. Only downside for me was the mattress wasn't the best but overall the place is well maintained and everything you could need is provided.
Se hospedó 1 noche en julio de 2023
Respuesta de Kotel el 3 ago. 2023
Dear Guest, Thank you for taking the time to share your feedback with us. We hope to welcome you back to Kotel again. Kind regards, Kotel Team

10/10 Excelente

SIN YEE SINDY

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Very nice room. Clean and modern.
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Management el 11 jul. 2023
Dear SIN YEE SINDY,Thank you for taking the time to share your review with us.We hope you choose to stay with us again.Kind regards,Kotel

10/10 Excelente

Margaret

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
This place is a real find! Secure, great parking lot right in front, in a wonderful location, clean, convenient... Don't pass this up!
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Management el 9 jul. 2023
Thank you so much for leaving such a lovely review! We hope to see you again soon at Kotel! Kind Regards, Kotel

8/10 Bueno

Wai Chi

Se hospedó 2 noches en junio de 2023
Respuesta de Hotel Management el 9 jul. 2023
Thank your for your review.We hope to choose to stay with us again soon.Kind regards,Kotel

10/10 Excelente

Felice

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very homely and comfortable room. Had a very enjoyable stay. Will definitely come again!
Se hospedó 3 noches en junio de 2023
Respuesta de Hotel Management el 9 jul. 2023
Thank you so much for your review. We are so happy to read that you found the room and your stay really comfortable. We can't wait to welcome you back.Kind Regards, Kotel

10/10 Excelente

GILLIAN

Le gustó: Limpieza, comodidad de la habitación
60th birthday celebration
I was celebrating my 60th birthday, this hotel was in an amazing setting with a pub just across the road. Can not fault anything and I would definitely stay here again.
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Management el 9 jul. 2023
Thank you for leaving a review on your stay. It's amazing to see you had a fabulous time with us on this special occasion.We hope we can welcome you back soon. Kind Regards, Kotel

8/10 Bueno

Helen

Se hospedó 2 noches en abril de 2023
Respuesta de Mel el 8 sept. 2023
Thank you.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de Hotel Management el 9 jul. 2023
Thank you for leaving a review on your stay. We are so happy to see you enjoyed your time with and we hope that we can welcome you back soon. Kind Regards, Kotel

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Fantastic hotel!!
Absolutely brilliant! The place was spotless and had everything we could possibly need. The room decor was fabulous. Location was brilliant. Communication with the hotel was answered quickly and thoroughly. I cannot recommend this hotel more highly!
Se hospedó 2 noches en abril de 2023
Respuesta de Kotel el 16 abr. 2023
Thank you for leaving such an amazing review on your stay. We are so happy to read you had a fabulous stay with us and really hope we get the opportunity to welcome you back in the near future. Kind Regards, Kotel

8/10 Bueno

Diane

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beautiful little studio with a very large bed. Nice decor throughout. Area seemed safe enough. It did involve a big if a treck up and downhill to get to the shops and lake but it was a nice enough route and not too long.
Se hospedó 4 noches en abril de 2023
Respuesta de Kotel el 16 abr. 2023
Thank you for leaving a review on your stay. It's amazing to see you had a fabulous time with us and explored the local area. We hope we can welcome you back soon. Kind Regards, Kotel

10/10 Excelente

Allan

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The room was really beautifully dressed. Our host was amazing. Very helpful with checking in and knowledgeable of the area. I'm not sure what he's paid, but it should be doubled. 5*
Se hospedó 1 noche en abril de 2023
Respuesta de Kotel el 14 abr. 2023
Thank you for leaving a review on your stay. You have left some wonderful comments and we are really happy to see you had a great stay with us. I will pass your comments on to the gentlemen as I know he will be thrilled to read them. We hope we can welcome you back soon. Kind Regards, Kotel

10/10 Excelente

Ellie

Se hospedó 1 noche en abril de 2023
Respuesta de Kotel el 14 abr. 2023
Thank you for leaving a review on your stay.We are glad you had a great time with us and hope we can welcome you back soon.Kind Regards, Kotel

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza
No le gustó: Comodidad de la habitación
Signature Studio Disappointment
The hotel was lovely, reception area was lovely and the rooms were decorated very nice, but having paid nearly £300 for a single including extra for a ‘larger’ room (with the ‘signature studio’ supposed to be roughly 10m2 larger than the regular studios) we were very disappointed to find that the bedroom space was quite small with probably 50% or more of the floor space being the bathroom and long corridor to said bathroom, and a lot of the space wasn’t great as it was sloped ceilings so my partner couldn’t stand up in parts of the room and half of the bathroom. There was a full under-counter fridge, microwave, kettle, toaster and set of plates/cutlery etc but nothing for washing up (no washing liquid, sponge, towel etc) The pictures look fab, and I’m sure some of the rooms are lovely, but our room was poor.
Se hospedó 1 noche en abril de 2023
Respuesta de Kotel el 10 abr. 2023
Thank you for leaving a review on your stay with us. We are disappointed to read you did not enjoy your stay with us over the bank holiday weekend. We are priced competitively when compared to the other hotels in the area and we do truly apologise if you feel as though you did not get value for money. We supply every room with a cleaning kit and this can be found in the cupboard underneath the sink. Our 24/7 on site host would of been able to help with this matter, if unable to locate. We hope that we can welcome you back in the future so we are able to restore your fait in us. Kind Regards, Kotel

10/10 Excelente

Jessica

Se hospedó 1 noche en marzo de 2023
Respuesta de Kotel el 2 abr. 2023
Thank you for leaving a review on your stay. We are glad you had a great stay with us and hope we can welcome you back in the near future. Kind Regards, Kotel

10/10 Excelente

Natalie

Se hospedó 1 noche en febrero de 2023
Respuesta de Kotel el 3 mar. 2023
Thank you for leaving a review on your stay. We are so happy to see you enjoyed your time with and we hope that we can welcome you back soon. Kind Regards, Kotel

10/10 Excelente

Susamn

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en febrero de 2023
Respuesta de Kotel el 27 feb. 2023
Thank you for leaving a review on your stay. It’s amazing to see that you had an enjoyable stay with us! Let’s hope we can welcome you back soon. Kind Regards,Kotel

10/10 Excelente

Naomi

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Last min trip with the family
Lovely clean modern apartments, great location
Se hospedó 1 noche en febrero de 2023
Respuesta de Kotel el 14 feb. 2023
Thank you for leaving a review on your stay. We are over the moon to hear you loved the apartment and enjoyed the central location. We really hope we can welcome you back in the future. Kind Regards, Kotel

10/10 Excelente

David

Se hospedó 1 noche en enero de 2023
Respuesta de Kotel el 3 feb. 2023
Thank you for your lovely review. We hope to welcome you back soon. Kind Regards, Kotel

10/10 Excelente

Colin

Le gustó: Limpieza, comodidad de la habitación
First time stay
High quality accommodation in a very quiet area but ideally located Would definitely recommend
Se hospedó 2 noches en noviembre de 2022
Respuesta de Kotel el 2 dic. 2022
Thank you Colin for such a wonderful review. We really appreciate your lovely words and we a re happy to read that overall you had a great stay with us. We really hope we can welcome you back soon. Kind Regards, Kotel

10/10 Excelente

Emma

Le gustó: Limpieza, comodidad de la habitación
Cosy cool stay
We upgraded from kozy to signature studio and it was a lovely room. Very trendy and cosy. The only thing I would say is we dont really like to sleep on a bed split in two ( 2 singles together). Would have preferred a proper double bed. Staff were lovely and although its self check in there was always someone at front of house to help. Great location too..walking distance into town.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Kotel el 15 nov. 2022
Thank you Emma for such a lovely review. Its great to hear that you had a lovely stay with us and took advantage of our central location. I will pass on your kind comments to all the team as I know they will love to read them. We take all feedback very seriously here, so thank you for your constructive feedback. We hope that we can welcome you back in the future. Kind Regards, Kotel

10/10 Excelente

Joanna

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2022
Respuesta de Kotel el 13 nov. 2022
Dear Joanna, Thank you for leaving such a lovely review on your stay. We already can't wait to welcome you back. Kind Regards, Kotel