4/10 Mediocre
Donna C.
17 jun. 2024
Le gustó: Limpieza
Good and Bad experience
The Hostess forgot to send the access code at 4:00. I left to get groceries and returned at 5:00 and still no code then send a message thru Vrbo on phone. It took awhile to get a response and by then I had gone up and down 3 flights of stairs with groceries and luggage I was ready to go to a hotel. I got her response which was frustrating because send insisted she sent the code. She sent a screen shot of her message which again only showed the directions NOT the code and when I said this she said Oh that's not the right one but never sent the fictitious message with code because it was not on the vrbo responses! She had told me the condo was on the 2nd floor and the day of I get the directions clearly indicated that it's on the 3rd floor (tough for a 70 yr old women with a bad knee). All was fine with the condo until the next afternoon when the key pad failed. I had been in and out several times that morning and when i got back from more grocery shopping it failed. I messaged again. She suggested over and over that I had put in the wrong code and locked it up. now I'm standing in a 90degree hallway with a bag of shrimp and scallops for a family reunion. she asked me to wait 4 min. for it to reset this went on for 25 min. She handed me off to her husband and he agreed to drive 50 min from VA beach. It took 1 1/2 hrs while I sat in my car with the fish. Not a happy camper as I had 1 hr. to shower and prepare for family reunion. the condo is nice but I would not recommend
Donna C.
Se hospedó 4 noches en junio de 2024