I’m giving my first less-than-5 star review since we were only able to stay 3 of the 4 booked nights. Our door code wouldn’t work, and it turned out the owner/manager was traveling abroad. Unfortunately, his local team (while quite pleasant and sympathetic) did not know a code that would work, have access to a hard copy of the key, nor were they able to reach him. We spent over 2 hours in limbo before booking a hotel for the first night. We learned through this process that this condo has a common code for multiple visitors, so you might consider requesting a unique code if staying here. The condo was spacious, clean, and had everything we needed once our family was able to access it the next day, and our first night’s rate was promptly refunded. It was a bummer, though, as we now have so little time with our college aged daughters and spent our first night together dealing with this until 11pm. The owner did state he plans to get a hard copy of the key placed into a nearby lock box but did not answer whether or not he’d consider creating unique codes for each booking (which is not difficult, as it’s an app-based system that we ourselves find very user-friendly). I would consider that a safety/security risk to guests and a liability risk to the owner, and it goes against short term rental best practices. Fix this code/key issue, and it would be a great place to stay.