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Opiniones sobre Red Roof Inn & Conference Center Wichita Airport

2 out of 5
Red Roof Inn & Conference Center Wichita Airport
6815 W Kellogg (US 54), Wichita, KS

Opiniones

7,0

Bueno

Evaluación: 10 - Excelente. 281 de 1000 opiniones" "
Evaluación: 8 - Bueno. 296 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 167 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 123 de 1000 opiniones" "
Evaluación: 2 - Terrible. 133 de 1000 opiniones" "

7,6/10

Limpieza

7,6/10

Personal y atención

6,6/10

Servicios

6,8/10

Estado de la propiedad e instalaciones

6,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Denis

Se hospedó 1 noche en septiembre de 2023
Respuesta de Dannielle Rediresponse Specialist el 14 oct. 2023
Hello Denis, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 Excelente

Jose

Se hospedó 1 noche en septiembre de 2023
Respuesta de Dannielle Rediresponse Specialist el 3 oct. 2023
Hello Jose,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,DannielleRed Roof ManagementRediresponse Specialist

10/10 Excelente

José

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything it's ok very good Nothing bad to Say Thank You .....
Se hospedó 1 noche en septiembre de 2023
Respuesta de Recordo Rediresponse Specialist el 11 sept. 2023
Hello José,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. It's thrilling to hear you had a great experience with us. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof. Sincerely,Recordo Rediresponse Specialist

10/10 Excelente

Brenda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de Dannielle Rediresponse Specialist el 23 may. 2023
Hello Brenda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 5/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

10/10 Excelente

Jose

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Todo estubo muy bien
Se hospedó 1 noche en mayo de 2021

2/10 Terrible

Eduardo

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Jorge, Garden City

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Está muy lindo y muy bien organizado para pasar el fin de semana en familia o un evento empresarial
Se hospedó 1 noche en septiembre de 2019
Respuesta de Billy el 23 oct. 2019
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

2/10 Terrible

Cliente verificado

Viajó con su pareja, Viajó en grupo
No le gustó: Personal y atención
No llevaba mi id mas le enceñe una tarjeta del banco con foto y aun no fue suficiente.pesimo
Se hospedó 1 noche en agosto de 2019
Respuesta de Billy el 26 ago. 2019
Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience

6/10 Aceptable

Cliente verificado

Se hospedó 4 noches en agosto de 2019
Respuesta de Billy el 19 ago. 2019
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

8/10 Bueno

Cliente verificado

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2019
Respuesta de Billy el 3 abr. 2019
Thank you for taking the time to review our hotel regarding your recent stay. As a VALUED GUEST, your feedback is important. As we strive to deliver a flawless guest experience your review will encourage the staff to keep up the good work.

4/10 Mediocre

Alex

Le gustó: Limpieza
No le gustó: Personal y atención
I made a reservation for two nights and couldn’t make it the first night. I got charged for the first night which is perfectly acceptable bc I didn’t call and cancel. But when I showed up for the second night, I was told I no longer had a reservation bc I didn’t show on the first night. I don’t if this is standard in the industry but nobody even tried to contact me to see if I still wanted the second night. I would’ve considered that much better customer service. Also, it would’ve been so much nicer to have had my late checkout request accommodated. When I’m booking a hotel to see friends and we’re going out at night, nobody wants to wake up to an alarm and drag themselves out of bed. I know rooms have to be turned, but man that would’ve been way better for me as the customer. I’m open to that being an unreasonable request though since I don’t know everything that goes into turning and filling rooms. But it was also a Sunday and can’t imagine the demand for rooms was massive. And the requests often get accommodated at other hotels.
Se hospedó 2 noches en mayo de 2024
Respuesta de Kerry-Lee RediResponse Specialist el 13 may. 2024
Dear Alex,The staff and I at the RED ROOF INN AND CONFERENCE CENTER WICHITA AIRPORT thanks you for participating in our guest survey. As per policy, guests are advised to change or cancel their reservations by 6pm local hotel time to avoid cancellation penalties. Please note request can be made but are not a guarantee. In the future, please contact the property directly should you have any issues with your reservation. Comments like yours are always an encouragement as we aim to improve on the quality of our services to make guest experiences better. Please know you are a valued guest and we appreciate your business here at Red Roof. Thank you for your feedback. All the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Excelente

Peggy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great for airport access
Se hospedó 1 noche en mayo de 2024
Respuesta de Recordo, Rediresponse Specialist el 12 may. 2024
Hello Peggy,Thank you for taking the time to complete our guest survey. Red Roof appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn & Conference Center Wichita Airport. It's great hearing you were pleased with how conveniently located we are to the airport. We can't wait to accommodate you on your next visit to the area.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

6/10 Aceptable

Annette

Viajó con su pareja
Le gustó: Personal y atención, servicios
The swimming pool was under construction so no swimming
Se hospedó 3 noches en abril de 2024
Respuesta de Chirell RediResponse Specialist el 8 may. 2024
Dear Annette,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Conference Center Wichita Airport. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 3/5 score. You indicated that you were unsatisfied with the swimming pool not being available. if you require a meal. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

2/10 Terrible

Rosie

Viajó con su familia y niños pequeños, Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room had a bad smell to told front desk staff but nothing was done about it . Also staff entered my room while I was out and a wallet was removed. Do not recommend this place to anyone
Se hospedó 1 noche en mayo de 2024
Respuesta de Olivia RediResponse Specialist el 6 may. 2024
Hello Rosie,Thank you for taking the time to tell us about your stay at the Red Roof Inn & Conference Center Wichita Airport. I am disappointed you had a less than satisfactory experience, prompting your 1/5 score. Please accept our sincerest apologies for the issues you mentioned regarding the bad smell in your room, and the encounter you had with the staff. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems that we have fell short with you, so your comments will be shared with management in an effort to address your concerns. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

4/10 Mediocre

Shelly

Viajó en grupo
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Front desk don’t speak English very hard to understand Didn’t hand me back my ID just put it on the counter without telling me. Next morning still on the counter for anyone to take. Did BOT have the Amenities as advertised. Pretty dirty hallways and did not smell very good.
Se hospedó 1 noche en abril de 2024
Respuesta de Tianna RediResponse Specialist el 29 abr. 2024
Dear Shelly, Thank you for taking the time to tell us about your stay at the Red Roof Inn & Conference Center Wichita Airport. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the less than ideal encounter you had with the staff, the uncleanliness of the hallway and odor you described. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

2/10 Terrible

brenton

Se hospedó 1 noche en abril de 2024
Respuesta de Recordo, Rediresponse Specialist el 15 may. 2024
Hello Brenton, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn & Conference Center Wichita Airport and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

6/10 Aceptable

joseph

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
nobody was staffing the desk upon arrival. they were out driving the shuttle
Se hospedó 1 noche en enero de 2024
Respuesta de Tianna RediResponse Specialist el 17 abr. 2024
Dear Joseph, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Conference Center Wichita Airport. Please allow me to extend my sincerest apologies for the absence of the front desk upon arrival. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Nevertheless, we appreciate your 3/5 score. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

8/10 Bueno

lourdes

Viajó con su pareja
Le gustó: Limpieza, personal y atención
It’s old
Se hospedó 1 noche en abril de 2024
Respuesta de Tianna RediResponse Specialist el 17 abr. 2024
Dear Lourdes, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Conference Center Wichita Airport. I am disappointed that you found our location to be old. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see that we fell short with you. Nevertheless, we appreciate your 4/5 score.We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

6/10 Aceptable

David

Viajó con su pareja
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Bathroom was not very clean. Walls and ceiling were cracked and loosing pieces and in the bedroom too. The mattress was broken down on the sides, and when you laid on it, it had a dent in the middle of the bed
Se hospedó 1 noche en abril de 2024
Respuesta de Kamaria RediResponse Specialist el 13 abr. 2024
Dear David,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. It's great to see that we earned your 3/5 score. However, I sincerely apologize for the the lack of cleanliness of the bathroom, the broken mattress and the other issues which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. I will be sharing your comments with the management team in an effort to have your concerns addressed. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

8/10 Bueno

Clinton, Junction City

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Kamaria RediResponse Specialist el 13 abr. 2024
Hello Clinton, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 Excelente

Paul, longton

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great price clean room nice location free airport shuttle
Se hospedó 1 noche en abril de 2024
Respuesta de Riya el 9 abr. 2024
Hi Paul,Thank you for your perfect rating regarding your recent stay at the Red Roof Inn and Conference Center Wichita Airport. We are extremely happy to see a 5/5 score following your stay with us. Our goal is to achieve a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. Thanks again and we hope to see you in your future travels. Sincerely,General ManagerRed Roof Inn

10/10 Excelente

Travis

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms were clean and staff was excellent
Se hospedó 1 noche en marzo de 2024
Respuesta de OnielRediresponse Specialist el 30 mar. 2024
Hi Travis,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Conference Center Wichita Airport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our staff. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Bueno

Timothy

Se hospedó 1 noche en marzo de 2024
Respuesta de Adraine Rediresponse Specialist el 20 abr. 2024
Hello Timothy, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Conference Center Wichita Airport and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

2/10 Terrible

Mytesha

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Pool wasn’t in use, bathroom area looked horrible and needs to be replaced. Hallways smelled and carpet was dirty.
Se hospedó 2 noches en marzo de 2024
Respuesta de Oniel Rediresponse Specialist el 30 mar. 2024
Hi Mytesha,Thank you for taking the time to write a review of your stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. Please accept our most sincere apologies for the concerns you described regarding the bathroom and the smell of the hallways. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excelente

Sarah

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They are very nice people. We enjoyed our stay there.
Se hospedó 7 noches en marzo de 2024
Respuesta de Riya el 25 mar. 2024
Dear Sarah,Thank you for taking the time to leave us a review following your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. I am happy that our friendly staff pleased you. It would be a pleasure to have you stay with us again. Sincerely,General ManagerRed Roof Inn

10/10 Excelente

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to airport
Se hospedó 1 noche en marzo de 2024
Respuesta de Riy el 25 mar. 2024
Dear Michelle,Thank you for taking the time to rate your experience following your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. We look forward to seeing you again!Sincerely,General ManagerRed Roof Inn

8/10 Bueno

Kyle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The outside wasnt much to look at. But the rooms was really nice
Se hospedó 2 noches en marzo de 2024
Respuesta de Nishaye RediResponse Specialist el 19 mar. 2024
Hello Kyle, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Conference Center Wichita Airport. We are happy to see that you were pleased with the rooms, prompting your 4/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 Bueno

Carolyn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
For the price we paid the sleep was good & the place was extremely quiet. If you’re on a budget I would recommend.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nishaye RediResponse Specialist el 17 mar. 2024
Hello Carolyn, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Conference Center Wichita Airport. We appreciate you taking the time to share your feedback, most especially the comments you made about the room and the value to price ratio. It's important for us to impress our guests and your comments will make this goal that much more attainable. Our Red Roof staff hope to see you again soon, and hopefully to impress you with our ongoing improvements.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excelente

Sarah

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They have went above and beyond for us during our stay here very nice people
Se hospedó 14 noches en marzo de 2024
Respuesta de Nishaye RediResponse Specialist el 17 mar. 2024
Hello Sarah, Thank you for taking the time to share your feedback regarding your recent stay at our hotel Red Roof Inn & Conference Center Wichita Airport. We are happy to hear that you enjoyed all aspects of your visit, prompting your 5/5 rating. I can't begin to express how much it means to our Red Roof management team to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excelente

Melissa

Se hospedó 1 noche en marzo de 2024
Respuesta de Samantha RediResponse Specialist el 31 mar. 2024
Thank you for your perfect rating, Melissa. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

2/10 Terrible

Kristie

Se hospedó 2 noches en marzo de 2024
Respuesta de Riya el 25 mar. 2024
Dear Kristie,We appreciate you taking the time to share your experience following your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. We are sorry that our room/staff did not meet your expectations. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,General ManagerRed Roof Inn

8/10 Bueno

Albert

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms and area in general appeared clean and well cared for. I would stay there again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Xao RediResponse Specialist el 1 mar. 2024
Thanks for sharing your feedback with us, Albert. The staff at our Red Roof Inn & Conference Center Wichita Airport was elated to see that we earned your 4/5 score. You mentioned that you liked our clean and well-maintained rooms and area, which delighted us.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,Red Roof Management

6/10 Aceptable

Stacey

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We were only there for part of a night due to early flight. The room was fine.
Se hospedó 1 noche en febrero de 2024
Respuesta de Carla RediResponse Specialist el 26 feb. 2024
Dear Stacey, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Conference Center Wichita Airport. I am glad to read that you were pleased with the room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

6/10 Aceptable

Caroll

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, servicios
Nothing unique. The beds were the most uncomfortable beds I have ever slept on. Need to be replaced badly. Ambiance was less than comfortable. Needs to be made to feel more welcoming.
Se hospedó 3 noches en febrero de 2024
Respuesta de Kamaria RediResponse Specialist el 23 feb. 2024
Dear Caroll,Thank you for taking the time to tell us about your experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the beds not being to your liking and the other issues highlighted which hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

8/10 Bueno

Lila

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good place to stay to be close to airport. And a shuttle is always great!
Se hospedó 1 noche en febrero de 2024
Respuesta de Oshane RediResponse Specialist el 21 feb. 2024
Dear Lila, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT regarding the convenience and great shuttle. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

6/10 Aceptable

Rebecca

No le gustó: Estado de la propiedad e instalaciones
The first room I was assigned to looked like it really needed a deep cleaning and the thermostat was falling apart. The front desk staff were helpful in changing me to a different room because the shower's hot water did not work. The second room was a lot more clean and looked like it was better kept, and had hot water. Overall, since I got to see 2 rooms in the same stay, I would say it's hit or miss on how the room will be. In regards to noise, being on the first floor, the first night/morning there was a small child in the room above me that was quite noisy. Also, on one morning but not the other, the hallway was noisy. Again, hit or miss on my experience.
Se hospedó 3 noches en febrero de 2024
Respuesta de Oshane RediResponse Specialist el 21 feb. 2024
Dear Rebecca, Thank you for taking the time to tell us about your experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the condition of the hot water you described, the noise disturbances caused along with the other issues mentioned. I have shared your feedback with upper management to ensure your satisfaction. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

10/10 Excelente

Ruben

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Kerry-Lee RediResponse Specialist el 16 feb. 2024
Dear Ruben, We at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT are thrilled to have earned your perfect scoring of 10/10 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

10/10 Excelente

Kayla

Viajó con su familia y niños pequeños, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff are amazing people and made me and my daughters feel very welcomed
Se hospedó 1 noche en febrero de 2024
Respuesta de Sharma RediResponse Specialist el 13 feb. 2024
Thank you for taking the time to write about experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. Kayla, I am thrilled to read that you had a great encounter with us and we truly appreciate your kind remarks about our amazing and very welcoming staff. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Kayla, and can't wait to see you back at Red Roof soon, where we can continue to offer you a amazing stay at an affordable price! Sincerely, Red Roof Management

8/10 Bueno

Homer

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 8 noches en febrero de 2024
Respuesta de Sharma RediResponse Specialist el 13 feb. 2024
Hello Homer, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 Excelente

Keythetopic

Le gustó: Limpieza, personal y atención
It’s was pretty chill for the most part just felt a little unsafe
Se hospedó 1 noche en febrero de 2024
Respuesta de Sharma RediResponse Specialist el 12 feb. 2024
Thank you for taking a moment to leave a review, Keythetopic. The staff and I at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT appreciate your 5/5 score. However, you indicated that you were faced with safety concerns at our hotel. At Red Roof, safety and security are some of our top priorities, so I am sorry to hear this was not the impression we left you with. Nonetheless, it's good to hear it was pretty chill for the most part.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

8/10 Bueno

Brendin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Average hotel experience, everything was to expectation
Se hospedó 1 noche en febrero de 2024
Respuesta de Sharma RediResponse Specialist el 11 feb. 2024
Thank you for taking the time to write about experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. Brendin, I am happy to hear your experience met you expectations at our hotel, resulting in a 4/5 score. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Brendin, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Red Roof Management

10/10 Excelente

Lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Sharma RediResponse Specialist el 11 feb. 2024
Hello Lisa, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 Excelente

Amanda

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
There was no breakfast but the ppl was nice
Se hospedó 2 noches en febrero de 2024
Respuesta de Samantha Rediresponse Specialist el 10 feb. 2024
Dear Amanda,Thank you for taking the time to write a review of your stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. It's great to see you enjoyed your stay, resulting in a 5/5 score. I am also happy to hear that you were pleased with our nice staff. In regards to breakfast, it is not an offered amenity at our location. Nevertheless, your feedback is important to Red Roof and we’ll take your comment into consideration to make changes to improve our customer experience. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

4/10 Mediocre

Beth

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 5 noches en enero de 2024
Respuesta de Kamaria RediResponse Specialist el 7 feb. 2024
Hello Beth, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 Bueno

Dickie

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Not Bad..
Good Place. Property is little dated. Needs some improvement. But overall room was good. Places nearby to eat and shop. Next to Airport.
Se hospedó 2 noches en febrero de 2024
Respuesta de Kamaria RediResponse Specialist el 6 feb. 2024
Dear Dickie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with our location prompting your 4/5 score. However, I sincerely apologize for the upkeep of the property. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

10/10 Excelente

Christopher

Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was nice, spacious, clean, & well lit. The staff was friendly & kind. The 3 night stay was quiet and uneventful.
Se hospedó 3 noches en enero de 2024
Respuesta de Kamaria RediResponse Specialist el 4 feb. 2024
Dear Christopher,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the room to be nice, staff to be friendly and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

6/10 Aceptable

kathleen

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
When we arrives at 2:30 pm the office was empty. Waited almost 30 minutes for someone to arrive. When i got to my room noticed hair on the pillows that was not my hair. My daughter and i went walking around the facilities to find the pool. The pool was under construction. This was not posted on the website or mentioned when we checked in. This was the reason for choosing this hotel in the first place. I was very disappinted and ended checking out early even with the loss of money for the non refundable room.
Se hospedó 3 noches en enero de 2024
Respuesta de Oshane RediResponse Specialist el 2 feb. 2024
Dear Kathleen, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WICHITA EAST. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described along with the other issues mentioned. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours, Red Roof Management

6/10 Aceptable

Andrew

Viajó por negocios
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Oshane RediResponse Specialist el 2 feb. 2024
Hello Andrew, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excelente

NERCILIO

Se hospedó 4 noches en enero de 2024
Respuesta de Antonio,RediResponse Specialist el 30 ene. 2024
Hello Nercilio, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

8/10 Bueno

Dwain

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wichita 2024
Very Friendly staff.
Se hospedó 4 noches en enero de 2024