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Opiniones sobre Holiday Inn Express Newton, an IHG Hotel

2.5 out of 5
Holiday Inn Express Newton, an IHG Hotel
1430 E Broadway Court, Newton, KS

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 222 de 419 opiniones" "
Evaluación: 8 - Bueno. 117 de 419 opiniones" "
Evaluación: 6 - Aceptable. 43 de 419 opiniones" "
Evaluación: 4 - Mediocre. 20 de 419 opiniones" "
Evaluación: 2 - Terrible. 17 de 419 opiniones" "

8,8/10

Limpieza

9,0/10

Personal y atención

8,0/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Jon

Staff was helpful and accommodating. The shower in our room was not clean.
Se hospedó 1 noche en mayo de 2024
Respuesta de Nicole el 27 may. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bueno

jamie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was all excellent. The only problem we had was the workout door broke so we didn’t have access to the workout room!!!
Se hospedó 1 noche en mayo de 2024
Respuesta de Nicole el 22 may. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

10/10 Excelente

Viatcheslav

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice, convenient place to stay while traveling
Se hospedó 1 noche en mayo de 2024
Respuesta de Nicole el 17 may. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excelente

Linda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff members were all friendly and had smiling faces
Se hospedó 1 noche en abril de 2024

8/10 Bueno

John

Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
The bathroom was not quite as clean as I expected.
Se hospedó 2 noches en abril de 2024

4/10 Mediocre

Estrella

No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Patricia

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Nicole el 29 abr. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

8/10 Bueno

John

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Nicole el 29 abr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

6/10 Aceptable

Noel

Viajó con su familia
Renovatation in process. No hot breakfast.
Se hospedó 1 noche en abril de 2024
Respuesta de Nicole el 17 abr. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

10/10 Excelente

ROBERT

Se hospedó 1 noche en abril de 2024
Respuesta de Nicole el 27 may. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bueno

Jamilyn

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a quiet stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Nicole el 10 abr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excelente

Melanie

Se hospedó 1 noche en marzo de 2024
Respuesta de Nicole el 29 abr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bueno

Danielle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Evening and overnight staff were great. Breakfast was just okay, room floor and bathroom could have been cleaner. There is remodeling going on so that could be the reason for some things not being as clean as I expected.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nicole el 28 mar. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

8/10 Bueno

Aaron

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
In process of remodeling, still very clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nicole el 11 mar. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Raul Rivera

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a wonderful stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nicole el 4 mar. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excelente

Randy, Berthoud

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Elevator flooring was peeling badly. 1st floor rooms were under construction.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nicole el 4 mar. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice room
Room was nice. Cleanliness, ok. Trains passed through all night blowing their horns.
Se hospedó 1 noche en febrero de 2024
Respuesta de Nicole el 29 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 Excelente

Dakota

Le gustó: Personal y atención
Se hospedó 1 noche en febrero de 2024
Respuesta de Nicole el 28 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

4/10 Mediocre

Stacy

Viajó con su familia
No le gustó: Servicios
Both queen beds had lots of hairs on the sheets. Swimming pool was closed with no disclosure when booking the room.
Se hospedó 1 noche en febrero de 2024
Respuesta de Nicole el 28 feb. 2024
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

8/10 Bueno

Lydia

Le gustó: Limpieza, personal y atención
Available with short notice, but price was higher than other hotels in area that are higher quality.
Se hospedó 1 noche en febrero de 2024
Respuesta de Nicole el 28 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excelente

Lee

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Nicole el 23 feb. 2024
Thank you Lee for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.

10/10 Excelente

Glory

Viajó con su familia
Some areas are under remodel, but the room was exceptional and the check in was easy. Front desk staff was very courteous.
Se hospedó 1 noche en febrero de 2024
Respuesta de Nicole el 11 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bueno

Raymond

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Holiday Inn
Had a very comfortable stay here. They were doing construction and there were boxes in our room but one of the staff moved it.
Se hospedó 1 noche en febrero de 2024
Respuesta de Nicole el 11 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

4/10 Mediocre

Jamie

Se hospedó 2 noches en febrero de 2024
Respuesta de Nicole el 29 abr. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

4/10 Mediocre

Andy

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Nicole el 5 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excelente

Justine

Se hospedó 1 noche en febrero de 2024
Respuesta de Nicole el 5 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excelente

Samantha

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was under construction when we stayed but they did their best to make sure the noise and mess was kept to a minimum. The staff was very friendly and helpful
Se hospedó 1 noche en enero de 2024
Respuesta de Nicole el 23 ene. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

4/10 Mediocre

Christopher

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beneath pillows was lots of lint and actual dirt - like sand! Shower was janky and kept falling down. Toilet wouldn’t flush away debris. Lights and outlets on the sides did not work. TV was tiny and crap. Remote was oily. Gross place. This for $100/night Holiday Inn is never this bad. Inwould stay somewhere else.
Se hospedó 1 noche en enero de 2024
Respuesta de Nicole el 23 ene. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

4/10 Mediocre

Joanne

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Not as expected
Hotel was very outdated. The shower had water damage and pain was chipping all over the room. Not what I was expecting
Se hospedó 1 noche en enero de 2024
Respuesta de Nicole el 14 ene. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We are undergoing renovations currently to update our hotel.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

10/10 Excelente

Mark

Se hospedó 1 noche en enero de 2024
Respuesta de Nicole el 5 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bueno

Michael, Sebewaing

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nicole el 5 ene. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bueno

Roy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nicole el 26 dic. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bueno

Blake

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Friendly service and the breakfast was above average for sure.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nicole el 26 dic. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

4/10 Mediocre

wayne

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Never again
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nicole el 12 dic. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

8/10 Bueno

Valarie

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was nice ce and relaxing. Did find dirty fingernails on the bathroom floor but otherwise clean.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nicole el 12 dic. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

6/10 Aceptable

Danny

Se hospedó 2 noches en noviembre de 2023
Respuesta de Nicole el 26 dic. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

2/10 Terrible

Brad

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
The property was being renovated and we were told that our room had already been renovated which was not true. The bathtub had mold and the bed had a huge dip in it from being completely worn out. The walls had been patched multiple times and were dingy
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nicole el 28 nov. 2023
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

2/10 Terrible

Skylar

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Renovations are well underway, which happens at hotels I get, but it is Thanksgiving morning and they were at it bright and early in the room directly above us. Scraping the floor and tile. Running wiring in the walls. Using saws and drills. I have video of it. The bathtub in our room didn’t look like it had been cleaned prior to our stay. Tv was broken. I think the part I’m upset with is that it’s not like they didn’t know which part of the hotel renovations were happening in the building, so why put us directly where it is happening?
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nicole el 24 nov. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

6/10 Aceptable

Mark

Se hospedó 3 noches en noviembre de 2023
Respuesta de Nicole el 5 ene. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

4/10 Mediocre

Cliente verificado

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Stained sheets and comforters
The sheets and comforters were not clean in both rooms that we were put in. The bed was very uncomfortable and the springs were felt. Also evidence that the room was poorly prepared for the next visitors.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nicole el 5 nov. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

10/10 Excelente

Denise

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

LaDonna

No le gustó: Personal y atención
Se hospedó 1 noche en octubre de 2023
Respuesta de Nicole el 23 oct. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

6/10 Aceptable

Linda

Le gustó: Personal y atención
Se hospedó 1 noche en octubre de 2023
Respuesta de Nicole el 16 oct. 2023
Thank you for taking the time to a review regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bueno

Jess

Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Alex

Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Victoria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Family visit
Very nice staff, great accommodation for our pet
Se hospedó 1 noche en octubre de 2023
Respuesta de Nicole el 5 oct. 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Aceptable

Cliente verificado

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 11 noches en septiembre de 2023

8/10 Bueno

Ricky (RJB Transport)

Le gustó: Personal y atención
Overnight stay
Older room, bed and linens clean
Se hospedó 1 noche en septiembre de 2023

4/10 Mediocre

brandon

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Although the carpet was nice, the bathroom was outdated the tub was stained. The shower curtain was disgusting. The toilet was dirty. There was a used tea bag or coffee, ground bag in the sink and trash in the trashcan. Also smelled like weed. And this is after they gave me the wrong room, keys to a wrong room, and had to move me because the previous people did not vacate the room. Really wish I would’ve taken photos.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nicole el 20 sept. 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

Jim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean, friendly, good breakfast bar.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nicole el 20 sept. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.