The Property: looks like the pictures with a great view. However, if someone is staying in the unit above you then you will hear every.single.step they take around the unit even if they are not rowdy, just normal walking around.
The Host/process: I asked for check-in instructions on the app the afternoon of check in. Host says they will provide after I sign the Rental Agreement. I said that I have no idea what they are talking about because the listing says nothing about an additional agreement and I've never received it. Host says they sent it in July (I searched inbox, nothing from the time of booking). Agreement sent again the evening of check in, while I'm driving 5+ hours from Canada to the unit. I have already paid $1500, can't get a refund, and have no other options so I sign it under duress.
The agreement requires that the renter must indemnify the host/owner against any claims for damages from anyone during your use of the property. What that means is that if your grandma is walking to the kitchen to make coffee and slips (because of an existing leak in the dishwasher) breaks both of her hips, then makes a claim against the owner to pay for her hip replacement costs - the owner will point to this agreement and say that YOU actually have to pay those costs. It is an insane provision. I would NEVER have otherwise agreed to it but I was stuck with intermittent cell service and no options.
This is bad business. All terms should be listed in advance on the listing.