2/10 Terrible
chris
Viajó con su familia y niños pequeños
21 mar. 2023
Le gustó: Servicios
No le gustó: Estado de la propiedad e instalaciones
Good = location, nice and walkable to the main village
Bad= Room was not clean, stairs had debris and not vacuumed. Dirty hair brush and tooth brush left behind in the washroom. Pop can found under the bed upstairs.
We did read in a review that the unit not being cleaned was an issue but we thought it could have been a one off. Here is another review of the cleanliness of the room.
This room was off the beaten path which was good for noise. We enjoyed the heated outdoor pool. If the unit was clean we would definitely recommend it. That being said when we tried to leave the door had locked and we were unable to get out. I’m guessing this is a function used after u check out so that the access code is disabled. We had about 30min before we needed to check out when we tried to leave and we were locked in. I can’t express how dangerous this is in the event of an emergency. We had two kids with us that could not understand why we were locked in and were getting a little frantic. After 10min a maintenance staff member let us out. After we asked why this happened his answer was” at least you got out now” . He said bring up any concerns to the guest service number which we will be doing.
I would not recommend this unit
chris
Se hospedó 2 noches en marzo de 2023