The check-in process was super easy, from entering the unit to parking our cars. We had two vehicles, and after calling the management company to check on parking options we were assured that we could park one car in the assigned spot and find an open spot in visitor parking for the other car - this worked out great.
The condo itself was very nice, with a couple small issues noted below. It is quite large, and our party of six had plenty of space to spread out. All the appliances were newer and worked great - plus the kitchen is incredibly well-stocked with every implement/utensil you could want (I counted over a half dozen ways to make coffee!) In addition, there was plenty of cooking oils and spices, which was nice to not have to bring those with us.
There were two issues that we had during our stay:
1. We had a poor experience with the bathtub in the master bathroom. One of the members of my party took a bath in that tub, and after turning on the jets, streams of dirt and grime were shot out of the jets and into the bathwater, ruining the experience for her. She immediately had to exit the bathtub and take a shower just to rinse the grime off. After draining the tub, the majority of the dirt and grime was left in the tub. Since there were no cleaning materials provided in the condo (other than some disinfectant spray), we were unable to clean the tub and had to leave the dirt ring there, which also meant we were unable to use the bathtub for the remainder of our stay.
2. Second, the thermostats in the rooms didn't seem to work properly, and it was unclear which thermostats to use. We were unable to adjust the temperature of the digital thermostats in the two bathrooms, and were set at wildly different temps (the master bath was set to 88°F, though it definitely not that warm in there, and the other bath was set to 65°F) It was unseasonably cold in Whistler during our stay, so the condo was pretty chilly during that time. We were able to bundle up in the house and keep warm, but we wished there would have been instructions in how to adjust the thermostats.
I did notify the management company after our stay and they said they would contact a plumber to inspect the bathtub jets, and they mentioned that we should have contacted them about the thermostats during our stay so that they could have assisted us.
All in all, the condo is in great shape and was very comfortable. We enjoyed our stay and would return in the future.
