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Opiniones sobre Discovery Settlers Hotel

3.5 out of 5
Discovery Settlers Hotel
61 Hatea Drive, Whangarei

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 146 de 517 opiniones" "
Evaluación: 8 - Bueno. 228 de 517 opiniones" "
Evaluación: 6 - Aceptable. 91 de 517 opiniones" "
Evaluación: 4 - Mediocre. 40 de 517 opiniones" "
Evaluación: 2 - Terrible. 12 de 517 opiniones" "

8,2/10

Limpieza

8,4/10

Personal y atención

7,2/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Alison

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
The rooms were amazing looking in pictures online but not that nice in reality.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Grant

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios
It was fine. Room a little small for 4, the poor had loads of insects, it just felt a little run-down.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Lorraine

Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Larry

Le gustó: Limpieza, personal y atención
Helpful with check-in and questions. Breakfast was very good. No AC only a fan. Opened door to balcony to blow in cooler air. Got bitten by bugs. No screens on door or windows to keep bugs out.
Se hospedó 1 noche en enero de 2024
Respuesta de Discovery Settlers Team el 18 mar. 2024
Dear Larry, Thank you very much for your time to write your review. Your feedback will help us to improve upon our product and services. We appreciate your comment regarding the AC and lack of screens. We have passed you comment onto staff and managers concerned to ensure we are constantly improving upon our services.

6/10 Aceptable

Trevor

Le gustó: Limpieza, personal y atención
Property is looking very “Tired”. Bathroom layout terrible.
Se hospedó 3 noches en enero de 2024
Respuesta de Discovery Settlers Team el 18 mar. 2024
Dear Trevor, Thank you very much for your time to write your review. Your feedback will help us to improve upon our product and services. We have passed you comment onto staff and managers concerned to ensure we are constantly improving upon our services.

8/10 Bueno

Carol

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Discovery Settlers Team el 18 mar. 2024
Thank you for your review, we look forward welcoming you back in future.

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Highly recommend exceptional value
Outstanding. Great location. Very clean room. Great service. Food for breakfast and especially dinner was exceptional! Highly recommend
Se hospedó 2 noches en enero de 2024
Respuesta de Discovery Settlers Team el 18 mar. 2024
Dear Thomas, Thank you very much for your time to write your review. We are really happy to hear you have enjoyed your stay with us, particularly the location, room cleanliness and the food. We will pass you kind words onto team.

8/10 Bueno

Conan

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en enero de 2024
Respuesta de Discovery Settlers Team el 18 mar. 2024
Hi Conan, Thank you for the review. Your feedback is appreciated.

10/10 Excelente

Branagh

Se hospedó 1 noche en diciembre de 2023
Respuesta de Discovery Settlers Team el 18 mar. 2024
Dear Branagh,thank you for your review, your feedback is very appreciated.

8/10 Bueno

Adyr

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Discovery Settlers Team el 18 mar. 2024
Dear Adyr, thank you for your review, your feedback is very appreciated.

6/10 Aceptable

Jessica

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Good and quiet location. The facility itself is aging and out of date, our room is downstairs and smells old and dampness, the bathroom don’t have space to put your Toiletrie. The small Air con is not making cool airs, guess it’s just a heater looks like air con, they do have a free standing fan provided, but just not enough for a summer night, we downstairs can’t open windows for safety reasons at night make this worse. We paid 240 for a night during the busy new year eve period, not worth it. The staff is friendly though.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Settlers Team el 18 mar. 2024
Dear Jessica, thank you for your review, your feedback is very appreciated. We are sorry to hear we did not match your expectations during your stay. We have passed your concerns to staff and managers concerned to ensure we are constantly improving upon our services.

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had a great stay! Thank you for everything!
Se hospedó 12 noches en octubre de 2023
Respuesta de Settlers Team el 18 mar. 2024
Dear David,thank you for your review, your feedback is very appreciated.

10/10 Excelente

Gina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The Settler’s Discovery Motel was a fantastic stay. The room was great, wonderful service with friendly staff, and great food. It was also a short walk to the Whangārei waterfront, and all the fabulous restaurants and cafes. I highly recommend this motel, and would stay again in a heartbeat.
Se hospedó 2 noches en octubre de 2023
Respuesta de Settlers Team el 18 mar. 2024
Dear Gina, thank you for a wonderful review, we look forward to see you again.

8/10 Bueno

Tony

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We were a late arrival and the staff had turned the heater on in the room, very thoughtful.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

David

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Hotel is quite dated, but has been well preserved!! It is kept up very well. The restaurant is very nice with reasonable pricing and a fair amount of selections. The morning was missing eggs during my stay. That is a staple for me. So I chose not to spend the buffet price for mostly things I preferred it to have. Would be nice to see the hotel incest in some upgrades to keep it self appealing. An enclosed/ heated pool would be wonderful. Also more entertainment /media choices for the rooms. Providing hdmi inputs or airplay devices for those bringing their own media to link into the hotels tv’s would also be nice. These type things would take the then quality of stay up another level. Not a bad stay at all, but could easily take it to the next level. FYI: the pricing was great!!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Settlers Team el 18 mar. 2024
Dear David, thank you for your review, your feedback is very appreciated. We are sorry to hear we did not match your expectations during your stay. We have passed your concerns to staff and managers concerned to ensure we are constantly improving upon our services.

8/10 Bueno

Graeme

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
When i arrived there the toilet bowl had not been cleaned.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Karen

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
I liked the price, cleanliness and area. I didn’t like the noise from people outside room during night. Heating not set up.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Mike

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient to town, friendly staff, very clean and comfortable bed
Se hospedó 1 noche en agosto de 2023
Respuesta de Settlers Team el 18 mar. 2024
Dear Mike, Thank you for your review, your feedback is appreciated.

8/10 Bueno

Deborah

Se hospedó 1 noche en agosto de 2023
Respuesta de Discovery Settlers Hotel el 18 mar. 2024
Dear Deborah,thank you for your review, your feedback is very appreciated.

6/10 Aceptable

Medina

We were surprised at the size of the room (small) for the price, suited our purposes being a bed for the night.
Se hospedó 1 noche en agosto de 2023
Respuesta de Settlers Team el 18 mar. 2024
Dear Jessica, thank you for your review, your feedback is very appreciated.

10/10 Excelente

Sonya

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great dinner and breakfast.
Se hospedó 1 noche en julio de 2023
Respuesta de Settlers Team el 30 jul. 2023
Hi Sonya,We are glad that you enjoyed your stay with us.Thank you :)Kind RegardsSettlers Team

10/10 Excelente

Constantine, Whangarei

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A warm welcome from friendly staff and a great room close to town.
Se hospedó 1 noche en junio de 2023
Respuesta de Settlers Team el 23 jul. 2023
Kia Ora,We are glad you enjoyed your stay with us. Thank you :)RegardsSettlers Team

8/10 Bueno

Greg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very convenient base for one or two nights. Staff were very friendly and welcoming. Hotel was mostly in good condition but showing a few signs of wear and tear.
Se hospedó 3 noches en junio de 2023
Respuesta de Caleb el 29 jun. 2023
Hi Greg, thank you for the review. We are glad you enjoyed your stay, and we look forward to welcoming you back.

10/10 Excelente

Jaz, Torbay

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I have been staying here during my work trips up North for 10 years and I always enjoy my stay ! Thank you :)
Se hospedó 1 noche en junio de 2023
Respuesta de Zuzana el 26 jun. 2023
Dear Jaz,thank you very much for taking time to write a review. We are delighted to hear about our experience and we are very greatful for your loyalty.We look forward seeing you back soon.Kind regards,

4/10 Mediocre

Paul

Se hospedó 1 noche en mayo de 2023
Respuesta de Discovery Settlers Team el 18 mar. 2024
Dear Paul,Thank you for your review, your feedback is very appreciated.

8/10 Bueno

Joanne

Se hospedó 2 noches en marzo de 2023
Respuesta de Discovery Settlers Hotel el 11 abr. 2023
Kia Ora Joanne,Thank you for your feedback. We are glad you had a nice stay with us, and we look forward to welcoming you back in the future.Kind regards, Discovery Settlers team

8/10 Bueno

Ruth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Rooms are a good size, staff were friendly and its not too noisy.
Se hospedó 1 noche en marzo de 2023
Respuesta de Discovery Settlers Hotel el 18 mar. 2023
Kia Ora, Ruth,Thank you for your review and kind comments. We are pleased that you enjoyed your stay and hope to see you back soon.Kind regards,Ian - Duty Manager

10/10 Excelente

Sonya

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy to find, clean, comfy bed and lovely food options. This was perfect for a work stay.
Se hospedó 1 noche en marzo de 2023
Respuesta de Discovery Settlers Hotel el 18 mar. 2023
Kia Ora, Sonya,Thank you for your 5-out-of-5 review. We are delighted that you enjoyed your stay and look forward to seeing you back again.Kind regards,Ian - Duty Manager

8/10 Bueno

Cathy

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
everything was very nice and a reasonably cost. I would stay there again my only issue was the mattress on the bed probably not the best and no air con. Thank you
Se hospedó 1 noche en marzo de 2023
Respuesta de Discovery Settlers Hotel el 18 mar. 2023
Kia Ora, Cathy,Thank you for your review and feedback, which has been passed to our owners for their review and consideration.We hope to see you back soon.Ian - Duty Manager

6/10 Aceptable

Natalie

Viajó con su pareja
Le gustó: Personal y atención, servicios
Booked an 'Executive suite', which kept us amused during our stay...'Executive suite' has a balcony.....The balcony is shared with multiple rooms and overlooked a piece of grass and the main road. Two chairs, no table....no air conditioning but a loud fan if you want it...the upstairs room is accessed by a concrete stairwell (no lift)....On a plus note the staff were very friendly and it was a 10 minute walk to the 'Basin where there are some excellent restaurants...Poor nights sleep as a lot of road noise coupled with no double glazing....Room was clean. Didn't use the pool or food facilities but they where there if you wanted them.
Se hospedó 1 noche en marzo de 2023
Respuesta de Discovery Settlers Hotel el 18 mar. 2023
Kia Ora, Natalie,Thank you for reviewing your stay and sharing your observations. I am sorry that we did not meet your expectations but do hope that you will consider us again for any future visits to the Whangarei area.Kind regards,Ian - Duty Manager

10/10 Excelente

JOHN

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A very pleasant hotel where you can park your can right outside the door.
Se hospedó 1 noche en enero de 2023
Respuesta de Settlers Hotel el 3 feb. 2023
Hi John,Thank you for your positive feedback. We're glad that you enjoyed your time with us and hope to see you again!!RegardsSettlers Hotel

8/10 Bueno

George

Viajó por negocios
Le gustó: Limpieza, personal y atención
A little tired but good for 1 night.
The room was more than adequate for a night. Clean and comfortable. Unfortunately it’s a bit dated and the bathroom is very narrow and small but as I say for a night it did the job.
Se hospedó 1 noche en enero de 2023
Respuesta de Settlers Hotel el 3 feb. 2023
Hello George,Thanks for the feedback. We are happy that you enjoyed the stay at Settlers Hotel. We appreciate your time for feedback and will work to make our guest's experience more better.RegardsSettlers Hotel

8/10 Bueno

Eileen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet, friendly, clean with breakfast and dinner available.
Se hospedó 1 noche en enero de 2023
Respuesta de Settlers Hotel el 3 feb. 2023
Hi Eileen,Thanks for your feedback!!We're happy to know you enjoyed your stay with us. We hope to see you again!!RegardsSettlers Hotel

10/10 Excelente

Rachael

Se hospedó 1 noche en enero de 2023
Respuesta de Settlers Hotel el 3 feb. 2023
Hi Rachael,Thank you so much for your review :)We're extremely happy to know you enjoyed your time with us. We hope to see you again in future!!RegardsSettlers Hotel

10/10 Excelente

Beverley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy place to find with good parking. Good reception service and everything was nice & clean.
Respuesta de Discovery Settlers Team el 11 ene. 2023
Hi Beverley,Thanks for the feedback.We're glad you enjoyed your stay with us & we hope to see you again in future.RegardsDiscovery Settlers Team

4/10 Mediocre

CHRISTINE

Le gustó: Personal y atención
For the price I paid for one night it definitely was not worth the value. Receptionist was great, helpful & friendly. Bedspread had stains on it & no cutlery in room only teaspoons. Tv remote not working properly either.
Respuesta de Discovery Settlers Hotel el 3 feb. 2023
Hello Christine,We apologize that our service didn't match your expectation. We always give high attention to detail. We appreciate and will use your feedback to make our service better.RegardsSettlers Team

6/10 Aceptable

Clayton, Orewa

Viajó con su pareja, Viajó con su familia
Le gustó: Personal y atención
Respuesta de Discovery Settlers Hotel el 3 feb. 2023
Hello Clayton,Thanks for your review.We hope you had a good time with us!!RegardsSettlers Team

4/10 Mediocre

Ezra

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
Not a great stay. Room had no air conditioning so was hot. It had broken outlets near the bed. Broken light fixture above the bed which caused a light to flash incessantly. Quite a poor experience overall. Will not be returning in the future
Se hospedó 1 noche en diciembre de 2022
Respuesta de Discovery Settlers Hotel el 3 feb. 2023
Hello Ezra,Thank you for your review. We're sorry to hear that we couldn't meet your expectations, but we really appreciate you bringing the issue to our attention and we'll strive to do better. Hope you'll consider giving us a chance again in future!!RegardsSettlers Team

8/10 Bueno

Pascale

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Confortable mais bruyant
Dommage que la kitchenette ne soit Pas aménagée avec au moins une plaque électrique, nous avions réservé en pensant cuisiner car nous faisons un grand voyage de deux mois en NZ et c’est cher d’aller au restaurant tous les jours. Ça devrait être indiqué kitchenette avec ou sans plaques électrique. Chambre et lit confortables Restaurant sympathique. Décoration un peu surannée. Salle de douche propre. Piscine 🏊‍♀️ peu engageante car d’une bizarre couleur. Proche du centre à pied.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Discovery Settlers Hotel el 3 feb. 2023
Hello Pascale,Thanks for your feedback & we're sorry for not meeting your expectations. It was an uncommon instance regarding the pools but anyways we'll always try to do better in future.RegardsSettlers Team

10/10 Excelente

Vicki

Se hospedó 1 noche en diciembre de 2022
Respuesta de Darren H el 29 dic. 2022
Thanks for the top marks Vicki. Thanks for staying. Hope to see you back again soon.

6/10 Aceptable

PHILIP

Le gustó: Limpieza, comodidad de la habitación
Lots of outdoor space
Very pleasant surroundings, but on a very busy road. No where to hang things on in bathroom and needs more vanity space there also. Apart from that the room was absolutely fine.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Darren H el 29 dic. 2022
Thank you for taking the time to give us some feedback. That is helpful, and we can look to see if there is anything that can be done there.

8/10 Bueno

A

Se hospedó 1 noche en diciembre de 2022
Respuesta de Darren H el 29 dic. 2022
Thanks A for taking the time to post review. See you again when you are back in Whangarei

8/10 Bueno

Ann

Se hospedó 1 noche en diciembre de 2022
Respuesta de Darren H el 29 dic. 2022
Thanks Ann for posting a review. I am sure we will see you again and get to have a 10 on your next stay.

10/10 Excelente

vicki

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great sevice. Lovely room .Beautiful Trees surrounding property and great breakfast. Thankyou we will come again!
Se hospedó 1 noche en diciembre de 2022
Respuesta de Darren H el 29 dic. 2022
Thanks Vicki for the review. We do full buffet breakfast everyday for our guests, and happy that you enjoyed your stay as well. All the best

4/10 Mediocre

Barrie

Se hospedó 2 noches en noviembre de 2022
Respuesta de Darren H el 29 dic. 2022
Thanks for your review Barrie. Hopefully next time you stay we will be able to exceed your expectations. Let us know if we can do something better for you.

8/10 Bueno

terry

Se hospedó 2 noches en septiembre de 2022
Respuesta de Darren H el 28 sept. 2022
Thanks for taking the time to post a review Terry. Hope to see you again.

10/10 Excelente

Amanda

Se hospedó 2 noches en septiembre de 2022
Respuesta de Settlers Team el 18 mar. 2024
Dear Amanda, thank you for your review, your feedback is very appreciated.

6/10 Aceptable

Richard

Viajó con su familia
No le gustó: Servicios
Easy walk to the Basin area and city centre
Se hospedó 2 noches en septiembre de 2022
Respuesta de Darren H el 11 sept. 2022
Thank you for taking the time to post review. I appreciate your time.

8/10 Bueno

Roger

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a great stay and friendly helpful staff
Se hospedó 9 noches en julio de 2022
Respuesta de Darren H el 21 jul. 2022
Thanks Roger, I appreciate you taking the time. I know the staff are working very hard and they appreciate the recognition.

10/10 Excelente

J C

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place to stay.
Se hospedó 1 noche en julio de 2022
Respuesta de Darren H el 15 jul. 2022
Thanks for staying with us. Dee you again next time. I appreciate you taking the time to review.