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Opiniones sobre Comfort Hotel Flames Whangerei

4 out of 5
Comfort Hotel Flames Whangerei
8 Waverley Street, Whangarei

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 79 de 195 opiniones" "
Evaluación: 8 - Bueno. 82 de 195 opiniones" "
Evaluación: 6 - Aceptable. 26 de 195 opiniones" "
Evaluación: 4 - Mediocre. 7 de 195 opiniones" "
Evaluación: 2 - Terrible. 1 de 195 opiniones" "

8,8/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Peter Franz

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very friendly people, late checkout no problem
Se hospedó 1 noche en enero de 2024
Respuesta de Tara el 23 ene. 2024
Hi Peter, Thank you for the 10 out of 10! These good reviews really help us out. We are so glad you enjoyed your stay and we hope to see you again one day.Kind regardsComfort Hotel Flames :)

6/10 Aceptable

Cornelia

Viajó con su familia
Basic requirement of a place to sleep for a short stay is adequate but has nothing much to offer. Property is somewhat tired looking, probably hasn't seen any upgrades or refurbishment for awhile. A little out of the way from the town centre if one needs to have more dining options.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Flames el 29 dic. 2023
Thank you for taking the time to review us your feedback is important to us.

10/10 Excelente

Beverley

Viajó por negocios, Viajó con su familia
Room clean and staff very friendly
Se hospedó 1 noche en diciembre de 2023
Respuesta de Raewyn el 15 dic. 2023
Thank you for taking the time to review us we are glad you enjoyed your stay with us

8/10 Bueno

william

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Shohei

Le gustó: Servicios
Lovely
Se hospedó 1 noche en octubre de 2023
Respuesta de Tara el 1 nov. 2023
Hi Shohei, Thank you for your great review, we are so glad you enjoyed your stay and we hope to host you again sometime :) Regards,Tara at Comfort Hotel Flames

8/10 Bueno

Linda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very comfortable. Lovely view. Great location to stay the night before an early flight
Se hospedó 1 noche en octubre de 2023
Respuesta de Tara el 1 nov. 2023
Hi Linda, Thank you so much for your great review. We are so glad you enjoyed your stay and we hope to host you again on day :)Kind Regards,Tara.

8/10 Bueno

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great for an overnight stop over
Great hotel for an overnight stay on our way up North. Breakfast was amazing and wish we had dinner the night before in the restaurant.
Se hospedó 1 noche en agosto de 2023
Respuesta de Flames el 27 ago. 2023
Hi David, Thank you for taking the time to write us a review. We are so glad you enjoyed your stay and your meals in our Restaurant. Safe travels and hope to see you again in the future :) Regards,Tara.

8/10 Bueno

Lewis

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convienient
Se hospedó 1 noche en agosto de 2023
Respuesta de Flames el 27 ago. 2023
Hi Lewis, Thank you for taking the time to write us a review. We are so glad you enjoyed your stay and hope to see you again in the future. Kind Regards,Comfort Hotel Flames

8/10 Bueno

Dean

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good value for money. Nice facilities, convenient, definitely recommended.
Se hospedó 1 noche en julio de 2023
Respuesta de Raewyn el 15 jul. 2023
Thank you so much for taking the time to review us Dean. Glad you enjoyed your stay. Hope to see you again.Best wishes

10/10 Excelente

Stephen

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Service with a smile
Another excellent stay here where you are well looked after from the moment you arrive until the moment you leave. This hotel is a little out of the city centre but only a 5 minute drive and worth it. Great rooms, service and yummy food!
Se hospedó 1 noche en junio de 2023
Respuesta de Raewyn el 8 jul. 2023
Thank you Stephen, we appreciate your kind words and look forward to seeing you again

10/10 Excelente

Nicole

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I loved how it wasn’t so modern but it still looked beautiful the bed was very comfortable each meal we received from the hotel was delicious my baby even ate it and he’s fussy, one thing that was a worry for me was how slippery the bath was I almost slipped over a few times even with the mat in the shower it was more of a hazard than help but everything else I loved it will definitely come back again
Se hospedó 1 noche en junio de 2023
Respuesta de Raewyn el 13 jun. 2023
Thank you Nicole for taking the time to review us, we appreciate your feedback and so glad you enjoyed your stay with us and we look forward to seeing you again

8/10 Bueno

andrew

Viajó por negocios
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Expensive for value
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Philip

Viajó por negocios
Le gustó: Limpieza, personal y atención
Very close to airport, has a super market near by. Limited eating options - hotel is probably the best.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Deane

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quite and comfortable
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Kerry, Hamilton

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice. Comfy bed. Shower head a bit low for me. Actually a hidden gem in Whangārei that I will stay at again
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Stephen

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Old fashioned customer service
This was a great stay. The Manager went out of her way to accommodate me, my late arrival, even ensuring I had a meal brought to my room. The next day allowed me to stay and work in the restaurant after checking out until my next appointment. A great new bed, simple but all you need room, it was a fantastic stay!
Se hospedó 1 noche en marzo de 2023
Respuesta de Raewyn el 9 abr. 2023
Thank you Stephen, it was our pleasure to look after you, glad you enjoyed your stay.

10/10 Excelente

Shari

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was very clean and the beds were comfortable. We had a nice view of the pool. The front staff were welcoming and helpful.
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Renae

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Service was excellent. Recommend as a great place to stay.
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Jenny

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Gary

Se hospedó 1 noche en enero de 2023

10/10 Excelente

Tanya

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just stayed one night but ideal for our requirements. Friendly staff and great restaurant.

6/10 Aceptable

Rakesh, Auckland

8/10 Bueno

Sue

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Property was great, it’s a little old but very well maintained. Staff were all super friendly. The only minus to us was having a shower over the bath, be nice to have that upgraded

10/10 Excelente

Luciana

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was wonderful staff amenities, we enjoyed it a lot was more than expected.

6/10 Aceptable

Steven

Le gustó: Limpieza, personal y atención

10/10 Excelente

Josefina

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property very clean

8/10 Bueno

Mel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Lovely, friendly and helpful staff. Spacious room, comfy bed with quality bedding. Showerhead was low, a bit annoying, but decent pressure. Quiet, not many guests around. Blackout curtains were helpful. Icebox and old icecubes in fridge need a good defrost, been there a long while by the looks of it. Bit pricey but did the job... would recommend if you get a good deal.
Se hospedó 1 noche en diciembre de 2022

6/10 Aceptable

Debra Woods

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Overpriced, unhelpful staff, unfriendly.
Respuesta de Flames el 20 dic. 2022
Hi Debra, thank you for your feedback we appreciate you taking the time to respond. We are sorry we didn't meet your expectations during your stay with us. We will pass your response onto our team.

10/10 Excelente

Caitlin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The beds were super comfortable. There is an amazing view from room 12. Only complaint is the water pressure in the shower but everything else was amazing
Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

Thomas Joseph

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Subramaniam

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, nice and tidy and very quiet
Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Shane

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Northland Trip
Usual Whangarei stay when on business. Great balcony views, rooms bit dated, comfortable beds and great restaurant so don’t need to go out for dinner.
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

VLADIMIR

Le gustó: Limpieza, personal y atención, servicios

10/10 Excelente

Roger

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a great place to stay
Se hospedó 14 noches en octubre de 2022

6/10 Aceptable

Jasmine

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
The main area is nice so i exspected the rooms to be just as nice but they were average Beds were comfy though Food was ok . Kids menu isnt great and the meals are quite plain my daughter eats well but did not enjoy any of the meals Also order a chicken alfredo and the chicken was off. Wasnt given an apology or nothing considering im pregnant they just offerd me another meal that i had to pay for. I wasnt happy with that honestly i wanted an apology . Over all id give it a 2 1/2
Se hospedó 1 noche en agosto de 2022
Respuesta de Rae el 29 ago. 2022
Thank you for taking the time to review us Jasmine. Your feed back is important to us. Sorry to hear you were unhappy with your food. We do keep very high standards in our kitchen and take it seriously if there is a complaint. we thoroughly checked both your returned food and the rest of that batch of the chicken which is all dated and stored correctly and were satisfied that the chicken was not off. We are completely understanding that you did not enjoy your dish and were more than happy to replace it with your second choice. We sincerely apologize that you and your family did not enjoy their food

8/10 Bueno

Kevin

Viajó por negocios
Le gustó: Limpieza, personal y atención
it was very nice
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

violet

Viajó con su familia
Le gustó: Limpieza, personal y atención
Staff were very friendly and assisted us with . Room was very clean. Beds were very comfortable. Will definitely stay again.
Se hospedó 2 noches en agosto de 2022

8/10 Bueno

John

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient, clean, friendly, good restaurant.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable stop over
Close to airport, quiet and comfortable. Room and amenities clean with good sea view.
Se hospedó 1 noche en junio de 2022
Respuesta de Raewyn el 23 jun. 2022
Thank you so much for taking the time to review us. Your feed back is important to us to continue to help our guests have a great stay. Glad you enjoyed your stay, hope to see you again soon

10/10 Excelente

Sherree

Se hospedó 1 noche en junio de 2022
Respuesta de Raewyn el 23 jun. 2022
Thank you for taking the time to review and rate us, we appreciate your feed back which is important to us. Glad to hear you enjoyed your stay, hope to see you again soon

10/10 Excelente

Mark

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Really enjoying the stay
Se hospedó 1 noche en abril de 2022

8/10 Bueno

Stacey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Flames is actually really nice. It’s gotten a bit of a bad rap in the past as being quite grotty but the rooms are very spacious, the bed is huge (king room), the bedding is off high quality and everything is very clean. The carpet, bathroom and tables were well maintained but a little old fashioned. Will definitely stay again in a heart beat
Se hospedó 1 noche en abril de 2022
Respuesta de Raewyn el 16 abr. 2022
Thank you for taking the time to review us Stacey, your feed back is important to us. So glad you enjoyed your stay and we look forward to seeing you again

8/10 Bueno

Alby

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just a very pleasant environment for a bit of break. The only downside was that the TV was a little small and I sure about whether you could stream things on it like Netflix.
Se hospedó 1 noche en abril de 2022
Respuesta de Raewyn el 12 abr. 2022
Thank you for taking the time to review us your feed back is important to us. We are gradually replacing all our tvs to smart TVs, so hopefully your next visit you will have one:)

8/10 Bueno

Stewart

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2022
Respuesta de Raewyn el 2 feb. 2022
Thank you for taking the time to review us Stewart. Feed back is important to us and helps us to keep working at enhancing our guest experience.

10/10 Excelente

Freda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved our room with a nice view from deck. Room was clean and fresh. Comfortable bed and restaurant right there onsite.
Se hospedó 1 noche en enero de 2022
Respuesta de Raewyn el 1 feb. 2022
Thank you so much for taking the time to review us. Your feed back is important. Wo glad you enjoyed your stay, hope we see you again soon:)

10/10 Excelente

B R

Se hospedó 1 noche en enero de 2022
Respuesta de Raewyn el 30 ene. 2022
Thank you for taking the time to review us, we appreciate your feedback and are glad you enjoyed your stay.

8/10 Bueno

Cheryl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2022
Respuesta de Raewyn el 30 ene. 2022
Thank you for taking the time to review us, we appreciate your feedback

10/10 Excelente

Eun anna

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was awesome to stay there, and we enjoyed in a lovely sunset view from the room. Very clean and comfortable. I would highly recommend it.
Se hospedó 1 noche en diciembre de 2021
Respuesta de Raewyn el 30 ene. 2022
Thank you so much for taking the time to review us, we are so glad you enjoyed your stay and we hope to see you again

10/10 Excelente

Darryl

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very tidy and clean. Good size room, excellent bathroom, great view from our balcony, clean pool and lovely outside seating areas. Friendly staff. Good access and parking. Highly recommended.
Se hospedó 1 noche en diciembre de 2021
Respuesta de Raewyn el 26 dic. 2021
Hi Darryl, Thank you very much for taking the time to review us. Your feed back is important to us and we are pleased you enjoyed your stay. Hope to see you again soon

10/10 Excelente

John

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2021
Respuesta de Raewyn el 20 dic. 2021
Thank you for taking the time to review us John, so pleased you enjoyed your stay with us, hope we see you again soon