Estacionamiento

Opiniones sobre Amber Court Motel Whakatane

3 out of 5
Amber Court Motel Whakatane
22 Valley Road, Whakatane

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 103 de 186 opiniones" "
Evaluación: 8 - Bueno. 67 de 186 opiniones" "
Evaluación: 6 - Aceptable. 13 de 186 opiniones" "
Evaluación: 4 - Mediocre. 3 de 186 opiniones" "
Evaluación: 2 - Terrible. 0 de 186 opiniones" "

9,4/10

Limpieza

8,8/10

Personal y atención

8,6/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

Opiniones

6/10 Aceptable

Serge

Le gustó: Limpieza, comodidad de la habitación
Esta bien como base para la visita a White island.
Se hospedó 2 noches en enero de 2019

8/10 Bueno

Jorge, Argenitna

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Hotel muy funcional
Fue funcional a nuestras necesidades. Tiene todo lo necesario.

8/10 Bueno

Gordon, Nelson, BC

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Adequate facility for a brief stay. Not close to any amenities.
Se hospedó 1 noche en marzo de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly. Clean & tidy room. Surprisingly quiet.
Se hospedó 1 noche en febrero de 2020
Respuesta de Dale el 4 feb. 2020
Thank you for your review. We are glad you enjoyed your stay and hope to see you again in the the future.

10/10 Excelente

Graeme

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2020
Respuesta de Jason el 22 ene. 2020
Thank you Graeme for taking the time to leave us a review, we look forward to welcoming you again in the future. Regards Jason

4/10 Mediocre

Cliente verificado

Viajó con su pareja
No le gustó: Personal y atención, servicios
Location was ideal. Bathroom was very small and poor drainage in bathroom basin. Lighting in rooms was poor.
Se hospedó 2 noches en enero de 2020
Respuesta de Jason el 20 ene. 2020
Thank you for taking the time to leave us a review. We appreciate your time taken after the fact but do however wish that you had voiced your concerns when you were here allowing us the chance to address and fix your issues. The basin had a small blockage, now sorted. The eco light bulbs could of been changed for you although have not been as have proven bright enough for all other customers. The small bathroom is what it is, somewhere to wash, shower, shave and whatever else you need to do. Regards Jason

4/10 Mediocre

Cliente verificado

Viajó con su pareja, Viajó por negocios
No le gustó: Limpieza, personal y atención
The lady on the front desk was very unhelpful and rude
Se hospedó 2 noches en enero de 2020
Respuesta de Jason el 20 ene. 2020
Thank you for taking the time to leave us a review, unfortunately we can not meet everyone's requests all of the time. We have reviewed camera footage and believe our manager Dale did her best to help and advise you. The fact that you showed with more persons than booked and didn't declare until asked about extra persons later in the evening was the first issue, easily avoided if you had said upon arrival. This becomes a serious operational safety issue when we don't know how many are on site. The second issue being a receipt when paying through a third party, as your credit card statement will show, we didn't take your money so your issue should be taken up with the third party. Kind Regards Jason Owner

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2019
Respuesta de Jason (Owner) el 20 ene. 2020
Thank you for leaving us a full 5 out of 5 review

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable room with friendly service
Se hospedó 1 noche en noviembre de 2019
Respuesta de Dale el 4 dic. 2019
Hi William, Thank you for your review. We are glad you enjoyed your stay and hope to see you again in the future. Regards Dale Manager

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2019
Respuesta de Jason el 21 nov. 2019
Good Afternoon, Thank you for taking the time to leave us a great review, we hope to see you again one day should you travel through the Eastern Bay of Plenty again.

10/10 Excelente

Lynette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2019
Respuesta de Jason el 12 nov. 2019
Thank you very much for taking the time to leave a review. Regards Jason New owner of Amber Court Motel

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, well presented, good location. I thought the motel was reasonably priced considering the amenities on offer.
Se hospedó 2 noches en agosto de 2019

10/10 Excelente

Graeme

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent as always
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I liked everything about this property. It was clean andreasonably modern
Se hospedó 4 noches en julio de 2019

10/10 Excelente

Graeme

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice clean older property in ver google condition. Always feel welcome.
Se hospedó 2 noches en julio de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2019

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
I did say I was bring a truck and trailer and would need somewhere to park ---this was because of security of the load. It was only a small truck and took some persuading but finally agreed on giving me parking over two units. was a bit of a turn off
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful motel to stay ticks all the boxes thank you
Se hospedó 2 noches en mayo de 2019

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved how clean and tidy and fresh the room was. Fantastic!
Se hospedó 1 noche en mayo de 2019
Respuesta de Motel Management el 10 may. 2019
Thank you for your feedback and grateful that the cleaning and tidiness of the room was up to your expectations.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención
Could have had a solar light on the gate entrance as it was hard to see when coming in later at night otherwise excellent and wouldn’t hesitate to stay there again.
Se hospedó 4 noches en abril de 2019
Respuesta de Motel Management el 10 may. 2019
Thank you for your feedback. We will take into consideration your feedback in regards to the gate entrance light.

8/10 Bueno

Jane E

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2019
Respuesta de Motel Management el 10 may. 2019
Thank you for your feedback. We hope you stay with us in the future.

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Carol very helpful. Clean & tidy......................................................................
Se hospedó 1 noche en marzo de 2019
Respuesta de Motel Management el 10 may. 2019
Thank you for your feedback and grateful our staff were able to assist. We hope to have you at the motel in the future.

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en marzo de 2019
Respuesta de Motel Management el 10 may. 2019
Thank you for your feedback. And we hope you stay with us in the future.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The rooms were nicely set out and were roomy. It was nice having a separate bedroom.
Se hospedó 1 noche en marzo de 2019
Respuesta de Motel Management el 10 may. 2019
Thank you for your feedback. We are grateful that you had a nice stay.

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good tidy place with air con and room layout for 3 people if needed
Se hospedó 1 noche en marzo de 2019
Respuesta de Motel Management el 10 may. 2019
Thank you for your feedback and hope you stay at the motel in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and very spacious room. Hosts were very welcoming and we thoroughly enjoyed our stay
Se hospedó 3 noches en marzo de 2019
Respuesta de Motel Management el 10 may. 2019
Thank you for your feedback. We are grateful that you had a good stay. Hope you stay with is in the future.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I arrived late - no problem letting myself in - and the motel had called me earlier in the evening to give instructions and welcome me. Expedia booking was totally straight forward. Everything is clean and crisp, and decor is inoffensive to the point of boring. But when you are after a good night's sleep, who's looking at the walls. I had a luxuriously comfortable Queen bed, seriously, deep soft underlay and a firm-ish mattress that suited me spot on. Everything worked and the cleanliness and precise paintwork and maintenance make the place authentic, like new. There's a very pleasant garden area out front. I felt sorry when I told the owner as I was leaving at 9am, that the within-date, unopened, refrigerated milk was curdled. Someone in the supply chain let him down. I'll stay again, no hesitation.
Se hospedó 1 noche en febrero de 2019

8/10 Bueno

Alexander

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Klassisches Motel
Besuch im Februar 2019, Klassisches Motel, Zimmer aber sehr geräumig und komfortabel eingerichtet sowie sauber, Mitarbeiter sehr freundlich, Lage gut, etwas Verkehrslärm Fazit: Empfehlung
Se hospedó 1 noche en febrero de 2019

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Second stay very nice all round would recommend to anyone
Se hospedó 2 noches en febrero de 2019
Respuesta de Motel Manager el 31 mar. 2019
Thank you for your feedback and grateful that you had a nice stay. We look forward to your return.

8/10 Bueno

Erwin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Brilliant place to visit, decent accommodation
Whakatane surprised me in how nice it was, friendly, lovely walks (Bush and in town). Ohope beach was nice. Great wildlife. Loved our visit Accommodation was good. Sufficient. We’re surprised we only got 500mb free WiFi as booking said free WiFi. Phone chewed it up like anything :-(. Everything we needed was there
Se hospedó 1 noche en febrero de 2019
Respuesta de Motel Manager el 3 may. 2019
Dear Guest, we thank you for your feedback. Our Wifi voucher codes are limited to 500 MB per use which is quite substantial. If guest request for more we base it on the number of nights and people per room.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
nice and clean, quiet, everything you need, lovely stay
Se hospedó 1 noche en febrero de 2019
Respuesta de Motel Manager el 30 mar. 2019
Thank you for your feedback, we are grateful that you had a good stay.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
last minute booking. they made it all happen after a stressful day of travelling. thku so much. we will back!!!
Se hospedó 1 noche en enero de 2019

8/10 Bueno

Graeme

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
My go to place when in Whakatane.
Se hospedó 1 noche en octubre de 2018
Respuesta de Owner el 12 ene. 2019
Thank you for response. Appreciate you staying at the Amber Court Motel.

10/10 Excelente

Josie, Auckland, NZ

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Love Amber Court! In a secluded part of Whakatane but also close to the town centre! Warm n cosy rooms! Awesome couple that runs the place
Se hospedó 2 noches en octubre de 2018
Respuesta de Motel Mngt el 8 nov. 2018
Thank you for staying at the Amber Court Motel. Thank you for your feedback and grateful that you had a great stay.

10/10 Excelente

Josie, Auckland,NZ

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome place to stay! Clean, cosy and chilled environment! My family loved it & we’re heading back tomorrow ...I want to keep visiting Whakatane more often
Se hospedó 2 noches en agosto de 2018
Respuesta de Motel Mngt el 8 nov. 2018
Thank you for staying at the Amber Court Motel. We appreciate your feedback and pleased that you all had a great stay.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en octubre de 2018
Respuesta de Motel Mngt el 8 nov. 2018
Thank you for staying at the Amber Court Motel and appreciate your feedback.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great service. Friendly staff. Super comfortable beds!
Se hospedó 1 noche en octubre de 2018
Respuesta de Motel MNGT el 24 oct. 2018
Thank you for your feedback and glad that you had a good experience at our motel.

8/10 Bueno

leslie, BOP

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Convenient for our needs
we Were there only to stay overnight and left early morning
Se hospedó 1 noche en septiembre de 2018
Respuesta de Motel mngt el 26 sept. 2018
Thank you for staying at the Amber Curt Motel and we appreciate your feedback.

4/10 Mediocre

Cliente verificado

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Bad experiance
I am a none smoker and the room smelt of smoke, my sinus started to play up a half hour after going into the room. The person at reception wasn't very inviting, most managers would walk over, show you where to park and come to turn the lights on for you. One hour later. I jumped in my truck and left and never went back. It was a waste of my money.
Se hospedó 1 noche en septiembre de 2018
Respuesta de Motel mngt el 28 sept. 2018
Thank you for your feedback. We are sorry that you had a bad experience when you arrived. If we were notified about the situation we would have moved you to another room.

10/10 Excelente

Gissyrolls, Gisborne, NZ

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely, peaceful setting
We stayed at Amber Court motel last minute as the Waioeka Gorge was closed and it was fabulous. The room was lovely and warm, all the linen smelled and felt fresh and clean. The owners were friendly and it was a really nice experience. Would definitely recommend Amber Court
Se hospedó 1 noche en julio de 2018
Respuesta de Motel Mngt el 2 sept. 2018
Thank you for staying with us. We are pleased that you had a pleasant stay. And thank you for your feedback.

8/10 Bueno

Graeme

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2018
Respuesta de Motel Mngt el 2 sept. 2018
Thank you for staying with us and your feedback on the ratings.

8/10 Bueno

Graeme

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2018

8/10 Bueno

Graeme

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en mayo de 2018

8/10 Bueno

Glenice, Katikati

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lighting
The lighting was so poor I could hardly see. When I went to use the microwave I had to get the light from my mobile phone. There is no need for poor lighting and to me its just a cheap way to save money. We pay good money to stay in these places and for that deserve better. A good LED bulb might cost more, but lasts longer and gives a decent light - 100w - not 60 or lower....
Se hospedó 1 noche en mayo de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Great value stay for a 5 person family - basic facilities but very clean comfortable and tidy.
Se hospedó 1 noche en mayo de 2018
Respuesta de Motel MNGT el 16 may. 2018
Thank you for staying at Amber Court Motel, and pleased that you had a great stay.

8/10 Bueno

Graeme

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Respuesta de Motel MNGT el 16 may. 2018
Thank you for staying at Amber Court Motel. And thank you for your rating.

8/10 Bueno

Mary, North Island New Zealand

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pleasant Stay. Thank you
We had a lovely stay, pleasant helpful staff, lovely unit, very quiet. Will go back.
Se hospedó 2 noches en mayo de 2018
Respuesta de Motel MNGT el 11 may. 2018
Dear Guest, Thank you for your feedback. We are pleased that you had lovely stay with us. And we look forwarded to your next visit.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
Great basic accommodation.
Reasonably priced, this motel has all the basics you need. We were able to check in early, which was helpful. Staff were friendly. My one slightly negative comment would be that the bed I had (3 singles) was extremely hard. I didn’t try all the beds to see if they were the same .. goldilocks and the 3 bears springs to mind :). I had friends in another room who said their bed was super comfy so my experience certainly not indicative of all the beds.
Se hospedó 1 noche en abril de 2018
Respuesta de Motel MNGT el 11 may. 2018
Dear Guest, Thank you for staying with us and thank you for your feedback. Your feedback in regards to the beds will taken into consideration. We are in the process of gradually replacing all beds in all units. So hopefully when you next visit us you will be able to have a great sleep experience.

8/10 Bueno

Graeme

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Respuesta de Motel mngt el 25 abr. 2018
Thank you for your rating. Much appreciated.

8/10 Bueno

Ags, New Zealand

Le gustó: Limpieza
Close to town
A small motel but ok if theirs only 4 in one unit. Accessible to town
Se hospedó 2 noches en marzo de 2018
Respuesta de Motel management el 4 abr. 2018
Thank you for your feedback and look forward to your next stay.