Terraza o patio

Opiniones sobre Courtyard Westbury Long Island

3.5 out of 5
Courtyard Westbury Long Island
1800 Privado Road, Westbury, NY

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 531 de 805 opiniones" "
Evaluación: 8 - Bueno. 177 de 805 opiniones" "
Evaluación: 6 - Aceptable. 39 de 805 opiniones" "
Evaluación: 4 - Mediocre. 21 de 805 opiniones" "
Evaluación: 2 - Terrible. 37 de 805 opiniones" "

9,4/10

Limpieza

9,0/10

Personal y atención

8,6/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jesus

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen ambiente , y buena atencion , una estancia placentera
Se hospedó 1 noche en diciembre de 2021

8/10 Bueno

Miguel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente
Se hospedó 2 noches en diciembre de 2021

10/10 Excelente

Sergio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2021

10/10 Excelente

Raul

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
nice hotel
Very good nice hotel The people work in this amazing service The rooms bigger in clean
Se hospedó 1 noche en diciembre de 2020

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Lil, Westbury

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo me gusto muy excelente hotel , se los recomiendo
Se hospedó 3 noches en diciembre de 2019

10/10 Excelente

Smerlin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Exelente
Se hospedó 2 noches en septiembre de 2017

10/10 Excelente

Maria Elizabeth Adames

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place and felt safe
Se hospedó 6 noches en abril de 2024
Respuesta de Mah el 28 abr. 2024
Thank you for choosing us as the choice of hotel. I am glad my team efforts made a positive impact on your stay.

10/10 Excelente

Gshared

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en abril de 2024
Respuesta de Mah el 27 abr. 2024
Thank you for taking the time in answering the survey. I am glad that my team made a great impact to your stay. We await your next arrival soon.

6/10 Aceptable

Yodhapattie

Le gustó: Limpieza
No le gustó: Personal y atención
I had to pay for parking per day 😒 which is terrible since i paid to stay at the hotel. The shower was not the greatest.
Se hospedó 2 noches en abril de 2024
Respuesta de mah el 20 abr. 2024
Thank you for taking the time to answer the survey. I apologize for all the inconvenience you had during the stay. I have discussed the issue with my Engineering lead and assure you that it was been fixed. We await to host your next stay soon and make a positive impact.

10/10 Excelente

Trevor

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet location but close to restaurants and shops. Staff were very pleasant. Parking on site.
Se hospedó 1 noche en abril de 2024
Respuesta de Mah el 15 abr. 2024
Thank you for taking the time to answer the survey. I am glad that we made a positive impact on you. We await to host your next stay soon.

10/10 Excelente

Michael

Se hospedó 1 noche en marzo de 2024
Respuesta de Mah el 13 abr. 2024
Thank you for choosing us as the choice of hotel. It was a pleasure hosting your stay.

10/10 Excelente

arthur

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
WONDERFUL very clean bed incredibly comfortable great little couch in room so we didn't have to wreck the bed!!! will be back
Se hospedó 1 noche en abril de 2024
Respuesta de Mah el 7 abr. 2024
I am glad that your stay with us was a one to remember. We look forward to hosting your next stay soon.

10/10 Excelente

Rachel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean hotel and nice staff. Would stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Mah el 7 abr. 2024
Thank you so much for taking the time in answering the review. Review like yours keep our teams moral high. We await your next arrival soon.

4/10 Mediocre

Priyadarshani

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The hotel room doesn’t come with any amenities other than a bar of soap. There’s also no water given or in the room. Both of those are always present at other Marriotts. The temperature also never went above 68, so clearly the thermostat doesn’t work. Additionally there is a banging noise every 1-2 minutes from the bathroom (not neighbors).
Se hospedó 1 noche en abril de 2024
Respuesta de Mah el 4 abr. 2024
Thank you for taking the time to answer the review for your recent stay. I would like to apologize for the inconvenience you had during the stay and I have shared this feedback with my Leadership team which will help us improve. We would like to host your next stay soon to serve you better.

8/10 Bueno

Vanessa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Mah el 4 abr. 2024
Thank you for choosing us as the choice of hotel. I am glad that my team could make a difference to your stay. We await your next arrival soon.

8/10 Bueno

Timothy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was great. Staff was wonderful. The only issue was the television did not work. The staff switched us to a room that had 'streaming' so that I could use my streaming accounts.
Se hospedó 4 noches en marzo de 2024
Respuesta de MAH el 12 mar. 2024
Thank you so much for choosing us as the choice of hotel. I am glad that despite the inconvenience you had during the stay, my staff could make a difference.

10/10 Excelente

Jose

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All good
Se hospedó 1 noche en febrero de 2024
Respuesta de MAH el 11 mar. 2024
Thank you for choosing us as the choice of hotel. I appreciate your business and my team is glad that we made your stay a memorable one.

8/10 Bueno

Shelly Ann

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en febrero de 2024
Respuesta de Mah el 26 feb. 2024
Thank you for reaching out to us. I am glad that my team made your stay a memorable one. We await your next arrival soon.

10/10 Excelente

Maria

Se hospedó 2 noches en febrero de 2024
Respuesta de Mah el 21 mar. 2024
Thank you for choosing us as the choice of hotel. My team is glad we made a difference during your stay with us. We await your next arrival soon.

10/10 Excelente

Raheem

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was perfectly fine, but one thing I can say is that the toilet just never stopped refilling itself in the middle of the night but other than that, everything was perfect
Se hospedó 1 noche en febrero de 2024
Respuesta de Mah el 24 feb. 2024
Thank you for choosing us as choice of hotel. I apologize for the inconvenience you had at night with your stay. My engineering department was notified was this issue and I assure you it’s been resolved. I hope your travel brings you back to our hotel.

2/10 Terrible

Zarifa

No le gustó: Personal y atención, estado de la propiedad e instalaciones
The front girl was really rude
Se hospedó 1 noche en febrero de 2024
Respuesta de Mah el 16 feb. 2024
I apologize for the experience you encountered with the staff. I will be discussing this with my leadership team to ensure right guidelines and training is implemented to avoid situations like these to occur again.

10/10 Excelente

Jeff

Le gustó: Servicios, estado de la propiedad e instalaciones
Nothing
Respuesta de Mah el 16 feb. 2024
Thank you for taking your time in answering the survey. I am glad my team made your stay a one to remember.

10/10 Excelente

Susan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Mah el 8 feb. 2024
Thank you for taking the time to answer the survey. I have informed my team on how we made your stay memorable and 5 on 5.

10/10 Excelente

Sung

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Mah el 5 feb. 2024
Thank you for choosing us as the choice of hotel. My team is glad that we could make a difference to your stay.

10/10 Excelente

Alan

Se hospedó 1 noche en enero de 2024
Respuesta de MAH el 15 ene. 2024
Thank you for choosing us as the choice of hotel. It was of immense pleasure to host your stay with us. My team awaits for your next arrival soon.

8/10 Bueno

Angel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice stay clean.
Se hospedó 3 noches en enero de 2024
Respuesta de MAH el 10 ene. 2024
Thank you for choosing us as the choice of hotel. I appreciate you taking the time to answer your review. My team is grateful that we made your stay a one to remember.

8/10 Bueno

Janet

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
they changed for parking and asked us to. put the tag. when the weather was snowing and raining.
Se hospedó 1 noche en enero de 2024
Respuesta de MAH el 8 ene. 2024
Thank you for choosing us as the choice of hotel. I am sorry about the inconvenience you had during your stay. I have discussed this review with my leadership team and will be training the staff to take the right measures so that all our guests enjoy an amazing stay with us.

10/10 Excelente

Donta

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was nice and quiet, the staff was kind and helpful, and my room was great!
Se hospedó 1 noche en diciembre de 2023
Respuesta de MAH el 8 ene. 2024
It is a pleasure to know that we made your stay a 5-on-5. We await to see you for your next adventure at our hotel.

10/10 Excelente

Sagar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 8 noches en diciembre de 2023
Respuesta de MAH el 8 ene. 2024
Thank you for choosing us as the choice of hotel. I appreciate you taking the time to answer the survey. I am glad my entire team made your stay a memorable one.

2/10 Terrible

Steven

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Overpriced and Under Delivered.
Room didn’t have a tub even after calling before making a reservation. Was moved to the sixth floor from the second so I can have a tub but the drain was stuck closed. One elevator worked but was extremely slow. So slow that I had to use the stairs multiple times to walk up all six flights. Room smelled like cologne and the TV was on blasting. Two towels for four people. The showerhead either sprayed almost no water spread over the entire bathtub or some minuscule pulsating flow that I could barely wash my pinky with. The refrigerator did not cool. The AC/heat was so loud that I woke up every time it turned on and off. You could connect to the Wi-Fi, but it was so extremely slow that you couldn’t actually load a website. Took two extra hours to check in so I couldn’t complete anything I wanted to that night. I got an email saying that my experience was ‘below our standard’ and ‘hopes that I would stay again in the future’. That should tell you all that you need to know about this place which will nickel and dime you for everything from water to parking (which is 3/4 empty) at $10/night. Absolutely overpriced and horrible.
Se hospedó 1 noche en diciembre de 2023
Respuesta de MAH el 6 ene. 2024
Thank you for choosing us as the choice of hotel. I am extremely disappointed to find out that we missed making a mark on your stay. I have discussed your review with my leadership team and will be taking corrective measures to train the team. I hope to see you again in the future and make your stay a much more memorable one.

10/10 Excelente

Mishal

Se hospedó 2 noches en diciembre de 2023
Respuesta de MAH el 22 ene. 2024
Thank you for choosing us as the choice of hotel. I appreciate your time in answering the review. My team is grateful to have made your stay a 5 on 5.

8/10 Bueno

Keidi, Freeport

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de MAH el 31 dic. 2023
Thank you for choosing us as the choice of hotel. My entire team is glad that we made your stay comfortable and enjoyable. We await your next arrival soon.

10/10 Excelente

Allan, Manhasset

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A great spot to stay at, nice size for the room, we will be back again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de MAH el 30 dic. 2023
Thank you for choosing us as the choice of hotel. It has been a pleasure for my entire time to host your stay. We await your next arrival.

10/10 Excelente

Winston

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de MAH el 28 dic. 2023
Thank you for choosing us as the choice of hotel. My entire team appreciates your time in answering the survey. We await your next stay soon.

10/10 Excelente

Jacqueline

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023
Respuesta de MAH el 27 dic. 2023
Thank you for choosing us as the choice of hotel. I appreciate your time to take the survey. A review like yours helps my team stay motivated.

10/10 Excelente

Teddy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de MAH el 26 dic. 2023
Thank you for choosing us as the choice of hotel. I am grateful that my team made your stay a 10 on 10.

10/10 Excelente

Laura

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ahmed el 25 dic. 2023
Thank you for choosing us as the choice of hotel. I am glad my entire team could make your stay a 10 on 10.

10/10 Excelente

Marsha

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de MAH el 23 dic. 2023
Thank you for choosing us as the choice of hotel. My entire team is grateful for making your stay a 10 on 10. We await your next arrival soon.

10/10 Excelente

Erica

Se hospedó 1 noche en diciembre de 2023
Respuesta de MAH el 6 ene. 2024
Thank you for choosing us as the choice of hotel. I am glad to see that my staff made your stay a 5-on-5. It is a great pleasure for my team to host your stay and we look forward to having you again in the future.

10/10 Excelente

Simon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was great
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ahmed el 18 dic. 2023
Thank you for choosing us as the choice of hotel. We appreciate to make your stay a 5-on-5.

10/10 Excelente

Stanley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ahmed el 18 dic. 2023
Thank you for taking the time to answer the review. We appreciate you choosing us and are glad to see that we made your stay a 5-on-5.

8/10 Bueno

Shahzad

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de MAH el 12 dic. 2023
Thank you for taking the time to answer the survey. It has been a pleasure for my team to host your stay.

8/10 Bueno

Roslyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place to stay. Nice ambience. Issue with Expedia check in.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mah el 10 dic. 2023
My entire team is grateful to know that we made your stay a pleasant one. We await to host your next stay soon.

10/10 Excelente

Keela

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful staff and clean space
Se hospedó 4 noches en noviembre de 2023
Respuesta de Mah el 10 dic. 2023
Thank you for taking the time to answer the survey. Myself and the entire team are grateful to know that we made your stay a 10 on 10. We await to host your next arrival soon.

10/10 Excelente

Katrina

Se hospedó 3 noches en noviembre de 2023
Respuesta de MAH el 20 dic. 2023
Thank you for taking the time to answer the survey. I appreciate you choosing us as the choice of hotel and we are glad to find out you had a 5-on-5 stay with us.

10/10 Excelente

Esteban

Se hospedó 4 noches en noviembre de 2023
Respuesta de Ahmed el 18 dic. 2023
Reviews like these make us strive hard to make guests stay 5 on 5. Thank you for answering the review.

4/10 Mediocre

Bryan

No le gustó: Personal y atención
Had to pay for parking . Not like in a garage . It was just a normal parking lot with plenty of open spaces. Just seemed out of place and wasn't made clear when paying. Walls were paper thin . We could hear our neighbors easily and was a pain when trying to sleep . Staff at the front was just blah . You could tell they would rather be somewhere else lol . The pillows for our room were terrible . Sorry but that was our experience.
Se hospedó 2 noches en noviembre de 2023
Respuesta de AH el 29 nov. 2023
I am extremely sorry about the inconvenience you had during your stay and this is not how we represent our hotel. I will be enforcing training methods with my Leadership team so that issues like this will not reoccur.

8/10 Bueno

Lori Meryl

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful lobby, well decorated and appointed rooms. Everything was very comfortable. Definitely recommend this hotel. However, I was in last room at end of hall on top floor and took 10 minutes for the shower to heat up. Also, streaming a movie and it kept buffering...maybe too far from the router or repeater?
Se hospedó 4 noches en noviembre de 2023
Respuesta de AH el 29 nov. 2023
I would like to apologize for the inconvenience you had during your stay. We definitely missed our mark. I will be discussing your review with my Engineering department and work on the changes. We hope to see you again in the future.

8/10 Bueno

Leslie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean good location!
Great location. Close to many restaurants. The desk people were very friendly. The hotel boasts free streaming Netflix, Shotime, etc, but don't believe it. The Internet did nothing but buffer and freeze even after the engineer came to fix it.
Se hospedó 3 noches en octubre de 2023
Respuesta de Ahmed- Front Office Supervisor el 31 oct. 2023
Thank you for choosing us as the choice of hotel. I appreciate you taking the time in answering the survey. I apologize for the inconvenience you had during your stay and have shared this information with my Maintenance team which will help us in rectifying issues for our future guests.