Good day Martha,Thank you for your feedback. We're glad you liked our hotel and location, and housekeeping will be proud you appreciated their attention to cleanliness. Our apologies, however, for any misunderstanding regarding our WiFi. It is indeed a complimentary feature that we are pleased to offer. Nevertheless, we hope you had a terrific getaway overall, and we hope to see you again. Sincerely,The West Palm Beach Marriott Management Team

Good day Samira, While we appreciate you taking a moment to reach out, we apologize for any aspects of your time with us that failed to meet your expectations. We appreciate your patience with our current pandemic policies, which states that our housekeeping services are every sixth day and that amenity replenishment is upon request. Our maintenance team has been made aware of your concerns and will be addressing any issues as soon as possible. Thank you for your insights, and we wish you all the best on your next adventure. Sincerely, The West Palm Beach Marriott Management Team

Good day Jose, Our location is perfect for those who want to make the most of their time in the area, and we're so glad you took advantage of it! We trust you had everything you needed for a fun and refreshing getaway, and we look forward to seeing you again someday. Thank you for choosing West Palm Beach Marriott! Sincerely, The West Palm Beach Marriott Management Team

Good day Maria, Thank you for taking a moment to leave us such a fantastic rating! We are delighted to hear you enjoyed your stay with us, and we hope you will come back to visit again soon at West Palm Beach Marriott. Sincerely, The West Palm Beach Marriott Management Team

Good day Manuel, Thank you for the kind words regarding your recent stay at West Palm Beach Marriott. Our prime location and hospitable staff are just some of the reasons why guests love to stay with us time and time again, so it's great to know that you enjoyed both during your stay. Please do not hesitate to visit us again the next time you come to the area. Sincerely, The West Palm Beach Marriott Management Team

I am sorry to hear about your experience. I would love to discuss this further with you. Please call the hotel directly to speak to Jennifer so we may understand what challenges you may have experienced. We strive to make every guest feel welcomed and have an exceptional stay. Thank you for your feedback and we look forward to speaking with you soon!

Dear Guest, thank you for the generous rating of our hotel, the West Palm Beach Marriott. We are delighted you enjoyed everything our hotel has to offer, including our great staff, excellent location, and well-appointed accommodations. Reviews such as yours mean a lot. Thanks again, and we look forward to welcoming you back. Sincerely, Saida Kouya, Director of Rooms

Thank you

Dear Bev, We are delighted you chose to stay with us at West Palm Beach Marriott. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We look forward to welcoming you back for another pleasant visit soon.Warm Regards, Jeffrey Tenner, Director of Front Office

Dear John, Thank you for sharing your feedback with us. We regret to learn that your recent experience fell short of your expectations. Transparency is paramount to us, and we make every effort to communicate all charges, including parking fees, clearly on our website for guests to review before booking. We appreciate your input and hope you had a pleasant overall stay. Thank you again for being our guest. We wish you all the best. Warm Regards, Jeffrey Tenner, Director of Front Office

Dear Jeronimo, Thank you for including West Palm Beach Marriott in your travel plans. We are pleased that you enjoyed our convenient location and that we were perfectly situated near everything that you planned to see and do during your visit. Your satisfaction brings us great joy, and we appreciate you sharing your experience for the benefit of future guests. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay.Warm Regards, Jeffrey Tenner, Director of Front Office

Dear Ken, Thank you for evaluating your recent stay with us. We sincerely apologize for the behavior of our associates and the service concerns during your visit. We will share your issues with the appropriate individuals to ensure a better guest experience in the future. Thank you again; we hope you will reconsider another visit so we can show you the hospitality you deserve.Warm Regards,Jeffrey TennerDirector of Front Office

Dear Larry, Thank you for taking the time to review your stay. We are extremely sorry for the inconvenience you had with your room and that you felt it needed updating. We will share your comments with the appropriate individuals for our future plans. We also apologize for the maintenance issues you faced and will be addressed to them. We understand your frustration and are grateful for your patience. We hope you will give us another opportunity to provide you with the flawless hospitality we are known for.Warm Regards,Jeffrey TennerDirector of Front Office

Dear Cynthia, We appreciate you being our guest and sharing your observations. We are pleased to read that you enjoyed your stay with us and the service delivered by our associates. Your comments regarding the room updates have been noted, and we are pleased to share that a revitalization project is scheduled for this year. This remodel is part of our ongoing commitment to providing our guests with an inspiring and contemporary experience. We hope you will consider staying with us again to see the improvements firsthand.Warm Regards, Jeffrey Tenner Director of Front Office

Dear Alberto, Thank you for choosing our hotel for your recent stay. We regret that you were disappointed with the rate of your visit. Many guests see us as a good value, and we work to keep our pricing competitive with other hotels in the area. It was our pleasure hosting you, and we hope you will choose to stay with us again on a future visit to West Palm Beach.Warm Regards,Jeffrey TennerDirector of Front Office

Dear Amani, It was a pleasure having you stay with us. We are glad you enjoyed most of your visit and your time at the Bistro Ten Zero One. However, we apologize for the cleanliness issues you experienced and that you did not appreciate certain aspects of your accommodations and fitness center. Your constructive feedback will be shared with the appropriate teams for a better guest experience in the future. We hope to have another chance to provide a better experience on your next visit. Warm Regards,Jeffrey TennerDirector of Front Office

Dear Renee, We are happy you chose West Palm Beach Marriott for your recent visit. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Warm Regards,Jeffrey TennerDirector of Front Office

Good day Daniel,Your kind words are much appreciated. It's delightful to hear that our friendly team members and clean accommodations helped make your visit that much better. Thank you so much for the review, and we hope to see you again soon. Sincerely,The West Palm Beach Marriott Management Team

Good day Jennifer,Thank you so much for the high rating. We're delighted to know that our clean accommodations and friendly service impressed you during your visit. We can't wait to host you again soon!Sincerely,The West Palm Beach Marriott Management Team