4/10 Mediocre
Laela S.
28 feb. 2026
Le gustó: Limpieza
The biggest disappointment was the amenities. We literally booked this place because it said it had a heated pool and a hot tub. We could have found something much less expensive without those amenities. Yet the heater for the pool and hot tub did not work, and neither went above 76 degrees F during our stay - clearly nowhere close to the 104 degrees the hot tub should have been, and 94 the pool should have been. Since we were there in February, this was simply unacceptable. We were treated condescendingly by the property manager who came over and said the heater was working, when it clearly was not. In addition, we had really wanted to watch the Olympics on the TV and couldn't get the TV to operate (after spending a LOT of time trying to figure it out). When we asked the property manager about this when he came over on Saturday morning (we arrived Friday afternoon), he said the remote control was missing. He didn't offer to replace it, so we were unable to use the TV during our stay - a big disappointment! Another issue was that there were some safety hazards in the pool area. The ground was extremely slippery around the outside shower and two of us fell, luckily not getting badly injured. There was also a piece of metal protruding out onto the area around the pool, which one of us stubbed our toe on badly before we covered it up with a plastic tub.
Laela S.
Se hospedó 2 noches en febrero de 2026