Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Property Review (NOT a review of Mgmt Co.)“Rest Assured”, 193 Abbie Trail, West Jefferson, NCCarolina Mountain Properties & Rentals 8 N. Jefferson Ave. West Jefferson, NC 28694Rented house “Rest Assured” from Sept 7 through Sept, 25, 2021 – cost $6172Expectations:For this amount of money ($342 per night), we expected a well-furnished and appointed Mountain Cabin, regrettably, it was not. Instead, we found a neglected and uncared for older house. It was simply not up to our standards for a rental! Our Prior Experience:As previous VRBO house owners in Boone and Blowing Rock, NC, we always were sure that our renters “got what they paid for” ................ A well-managed, clean, up-to-date, well-furnished and outfitted with all utensils and amenities needed. Our previous experience with VRBO has been very positive, up until now. Jennifer at Carolina Mountain Properties was responsive to our requests, but she could not have given us what we expected with this house. This house was not what we have previously experienced on VRBO What was Experienced Light bulbs out in numerous locations (we found bulbs)Light fixtures old and cheapNo chairs suitable for sitting out on the back deck, instructions were to drag from houseFan broken and not repaired as requestedToilets often needing plunger to clearScalding hot water in showers due to complex plumbing fixtureMold in downstairs roomFurniture very old, worn out and dirtyNo cue sticks available for pool table (corrected)Downstairs radio not working Dangerous stairs, two fallsParking inadequate and difficult Numerous screens missing Several old and missing blinds (3 were replaced) No water glasses (corrected) No wine glasses (corrected) Broken pull out kitchen cabinet (repaired) No cutting board in k