We are a group of 3 ladies from the US who travel once a year to catch up and relax and we finally made it to BVI after covid delayed us one year. We chose this Villa because it had 3 bedrooms and we could each have our own privacy, yet have plenty of space to share and enjoy each others company since we don’t see each often.
Lets start by saying the Villa is absolutely beautiful and provides a breathtaking view. Be prepared for a drive up some very steep roads to get to this place. That is a trade off for this view. It is worth it!
Everything was very clean, very tastefully decorated, and furnished with very nice quality furniture. This place could/should be deserving of a 5 star Villa.
There was one huge negative. The bedrooms on the courtyard side had roach visitors during the week. We fully understand this is an island and there will be bugs, but these were roaches! The issue was first noticed on the bottom floor bedroom early in the stay and was reported and pictures were sent to the housekeeper for proof/verification of what we were seeing. This seemed to be downplayed because on Friday (the day before we were leaving) the place still was not exterminated. The person staying in this room had to leave the lights on 24x7 in order to keep them away as they do not like light. Since the lights were kept on, some of the roaches crawled under clothes that were sitting on the dresser to hide in darkness. The last morning we were there, the person staying in the bedroom above the bottom floor bedroom found a roach on her bathroom vanity with LOTS of little ants all over it.
A one week vacation sleeping with the lights on, and finding some roaches in your room and under your clothes when you picked them up just didn’t equate to the relaxation one would envision on this beautiful island in this beautiful Villa. This certainly left a disappointed feeling.
We are mentioning this not to turn people away from this place, but to make sure if a customer has a legitimate complaint it is addressed in a timely manner. As meticulous as this place is, we are confident the owner will address this quickly so future guests can sleep comfortably.