Recepción

Opiniones sobre L5 Hotel

3 out of 5
L5 Hotel
PO Box 790, Weno, Chuuk

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 16 de 30 opiniones" "
Evaluación: 8 - Bueno. 12 de 30 opiniones" "
Evaluación: 6 - Aceptable. 2 de 30 opiniones" "
Evaluación: 4 - Mediocre. 0 de 30 opiniones" "
Evaluación: 2 - Terrible. 0 de 30 opiniones" "

8,6/10

Limpieza

9,4/10

Personal y atención

7,8/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Alan

Le gustó: Limpieza, personal y atención
Very convenient for the airport. Friendly staff. Room was large.
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Rustic & Basic but the best on the island!
On a tiny island like Weno this is perfect location, right next to the airport. The rooms aren’t like you’d get in a Hilton, basic & rustic - the remote for the TV had no batteries in it but then when I turned it on there were no channels anyway 😂 But nice touches like a water machine and an extension socket so you could plug everything in to charge. Bed was super comfy and wifi was really fast. Granted Cafe Laufer only opened when the owner wanted to (so it wasn’t open for dinner for example) but it was for breakfast and lunch, and benefitted from it literally being opposite the airport for a huge uptick in passing trade twice a day. The food was excellent and good value too - the omelette’s are wonderful and the pizza was amazing. Having spoken to friends on the same trip as me (I stopped here after being on a liveaboard for a week before my flight) who stopped elsewhere, they were quite jealous of me in the L5 given the service they got at both the other ‘options’ on the island. And that is the key thing here - the service is excellent. I checked in super early and they accommodated me without issue. The desk staff were awesome as were the guys in the cafe.
Se hospedó 1 noche en enero de 2024
Respuesta de Management el 24 ene. 2024
Thank you for taking the time to rate us and write a review. Your comments are well received and appreciated. We are happy you enjoyed your stay, but sad you did not get to experience our dinner service as they are usually closed on Sunday nights. We will continue to work hard on improving, so that we may be able to offer better services on your next visit to Chuuk.

10/10 Excelente

HAJEONG

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
공항 바로 옆
공항과 148걸음 정말 가까워요
공항 출입문에서 바라본 호텔
Se hospedó 1 noche en enero de 2024
Respuesta de Management el 24 ene. 2024
Thank you for taking the time to rate and write us a review. We hope you enjoyed your stay with us, and that you will choose to stay with us on your next visit to Chuuk.

6/10 Aceptable

Nobuyuki

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
水シャワーのみ 隣室との遮音性に乏しい
Se hospedó 2 noches en enero de 2024
Respuesta de Management el 24 ene. 2024
Thank you for taking the time to rate us, and write a review. We are sorry about the bad experiences while staying with us, but we appreciate your comments. We will work on improving our services, and hope you will choose to stay with us on your next visit to Chuuk.

10/10 Excelente

Scott

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff are super friendly. Convenient location next to the airport, second best restaurant on the island right downstairs, most modern hotel on the island. Home away from home.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Management el 24 ene. 2024
Thank you for your continued support of L5 Hotel. We appreciate you taking the time to rate us, and to write a review. We will continue to work hard on improving, so we can provide even better service on your next visit to Chuuk.

8/10 Bueno

Willam, Saipan

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great customer service, staff ready to help! They should fix the elevator. 4th floor internet needs to be improved.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Management el 24 ene. 2024
Thank you for taking the time to rate us and write a review. Your recommendations are well received and appreciated, as it will help with improving our services.

10/10 Excelente

Florine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It's nice and clean, only if we have a small microwave or coffee maker at least. But overall is great.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management el 24 ene. 2024
Thank you for your continued support of L5 Hotel, and for taking the time to rate us and write a review. We thank you for your recommendations. We will take it into consideration for future bookings.

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fint hotell
Se hospedó 2 noches en noviembre de 2023
Respuesta de Management el 24 ene. 2024
Thank you for taking the time to rate us. We will continue to work hard on improvements, and hope you will choose to stay with us on your next visit to Chuuk.

8/10 Bueno

Jammie

Se hospedó 2 noches en noviembre de 2023
Respuesta de Management el 24 ene. 2024
Thank you for taking the time to rate us. We will continue to work hard to improve, and hope you will choose to stay with us on your next visit!

10/10 Excelente

akimoto

Se hospedó 5 noches en octubre de 2023
Respuesta de Management el 24 ene. 2024
Thank you for taking the time to rate us. We are happy you had a good experience, and we hope you choose to stay with us again on your next visit to Chuuk.

10/10 Excelente

Safely

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Awesome
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management el 13 sept. 2023
Thank you for taking the time to rate us, and to leave a comment. We hope you enjoyed your stay with us, and that you will choose to stay with us again on your next visit to Chuuk!

10/10 Excelente

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place to stay
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management el 13 sept. 2023
Thank you for taking the time to rate us, and leave a comment. We are happy to learn you enjoyed your stay with us, and we hope to see you again on your next visit to Chuuk!

10/10 Excelente

NOBORU

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
立地、設備、サービスなどを総合的に考えるとベストなホテルだったのではないかと思う。とくに部屋にウォーターディスペンサーがあったので、いちいち水を買いに行かなくても良いし、24時間いつでもすぐにお湯も出るのが、良かった。4日目にボトルタンクの水が切れてしまったが、フロントに伝えると、交換してくれた。WIFEも安定しているし、空港に近く、すぐ近くに日曜日も営業しているストアも有るのも良い。併設のレストランは味も良く、部屋にデリバリーしてくれるのがとても良い。ただ、混み合っていて時間がかかったり、やっていなかったりすることも有るので、開店時間の確認が必要。あとは予約無しにレンタカーも借りたいと頼んでも、柔軟に対応してくれて助かった。ただし、ある意味、当たり前だが、何でもこちらから言わないとやってくれないので、英語で頼むことは必要。
Se hospedó 3 noches en septiembre de 2023
Respuesta de Management el 13 sept. 2023
Thank you for taking the time to rate us and leave a comment. We are happy that we were able to provide good services, and that you enjoyed your stay with us. We will work hard on improving, and hope you will stay with us on your next visit to Chuuk.

10/10 Excelente

Loriann

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
We went in to bring in our son for schooling & im glad we reserved to sfay at L5. Very very convenient as it was just 1-2 min drive from the airport. The staff there was AMAZING! From the restaurant staffs to the front desk & house keeping. Outstanding customer service!
Se hospedó 5 noches en agosto de 2023
Respuesta de Management el 13 sept. 2023
Thank you for taking the time to rate us, and to leave a comment. We are happy you enjoyed your stay with us, especially during this hard transition for your family. We hope to be able to host your family again on your future visit!

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice hotel.
Se hospedó 2 noches en agosto de 2023
Respuesta de Management el 13 sept. 2023
Thank you for the taking the time to rate us, and to leave us a comment. We are glad to learn you enjoyed your stay with us, and we hope that you will let us host you again on your next visit.

10/10 Excelente

Joseph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Management el 20 ago. 2023
Thank you for taking the time to rate our hotel and services. We hope you enjoyed your stay with us, and we wish you an awesome journey on your live-aboard!

8/10 Bueno

Florine

Le gustó: Personal y atención, estado de la propiedad e instalaciones
The ocean view is great, i enjoy it
Se hospedó 1 noche en agosto de 2023
Respuesta de Management el 20 ago. 2023
We thank you for your continued support, and we are happy to see you enjoyed our premium ocean view room. We look forward to your next visit with us!

8/10 Bueno

Florine

Viajó con su pareja
Its a great place to stay, safe and secure. Convenient to airport & shopping center.
Se hospedó 1 noche en agosto de 2023
Respuesta de Management el 20 ago. 2023
Thank you for taking the time to rate us and leave a comment about us. We are very happy to see you bacK again, and that you enjoyed your stay with us. We hope to see you again!

6/10 Aceptable

Florine

Se hospedó 1 noche en julio de 2023
Respuesta de Management el 20 ago. 2023
Thank you for taking time to rate us. We hope you enjoyed your stay with us.

10/10 Excelente

Gary, Raleigh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Really nice place with very good WiFi, a great restaurant, and a very nice staff. Not the Ritz, but a recommended choice by remote island standards.
Se hospedó 1 noche en junio de 2023
Respuesta de Management el 19 ago. 2023
Thank you for your review. We appreciate that you took the time to write something about us. We are happy you enjoyed your stay and interactions with our staff!

10/10 Excelente

Thomas

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
For Chuuk, it’s very good and very secure. Staff upbeat and helpful -
Se hospedó 1 noche en abril de 2023
Respuesta de Management el 24 ene. 2024
Thank you for taking the time to rate us and write a review. We hope you you enjoyed your stay with us, and that you choose to stay with us again on your next visit to Chuuk.

10/10 Excelente

Akimoto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2023
Respuesta de Khei Mida, Inc. el 28 mar. 2023
Thank you very much for choosing to stay with us. We look forward to seeing you again soon.

8/10 Bueno

Kimberly

Se hospedó 6 noches en febrero de 2023
Respuesta de Khei Mida, Inc. el 28 mar. 2023
Thank you very much for choosing to stay with us. We look forward to seeing again soon.

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good location, large room, good shower, nice bed. Cool water in the room, as well as a frig (on request).
Se hospedó 4 noches en febrero de 2020
Respuesta de L5 Management el 12 feb. 2020
Thank you for your review, and for choosing to stay with us. We hope to see you again soon.

10/10 Excelente

Mary

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The reception by employees and staff very respectful and most helpful.
Se hospedó 3 noches en enero de 2020
Respuesta de L5 Management el 5 feb. 2020
Dear Mary: We are very pleased to hear of your great experience with us. Thank you for choosing to stay with us. And we hope to see you again. Kindest regards, L5 Management

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great food at the restaurant as well.
Se hospedó 1 noche en enero de 2020
Respuesta de L5 Management el 12 ene. 2020
Thank you for staying with us. We hope to have you with us again soon.

10/10 Excelente

ZHI

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Better than I thought I am very appreciate the staff there Thank you!
Se hospedó 3 noches en diciembre de 2019
Respuesta de L5 Management el 5 ene. 2020
Dear ZHI: We are happy to hear you enjoyed your stay with us. We hope to have you back with us again soon.

8/10 Bueno

Cliente verificado

Viajó por negocios, Viajó en grupo
Le gustó: Personal y atención, servicios
No le gustó: Limpieza
There were too many cockroaches in the room.........
Se hospedó 2 noches en septiembre de 2019
Respuesta de L5 Management el 28 sept. 2019
I am very sorry about your experience. We have an annual contract with No Ka Oi, Pest Control Professional company from Guam for 5 years now. They service the whole building (outside and inside every room, hallways, and every floors). In addition to the Pest Control, we also do general clean of each room every checkout to lessen presence of cockroaches and ants. Again, we apologize the experience you had with us. We wish it were different and pleasant. But we appreciate your feedback. Hope we could have you again in the future.

8/10 Bueno

sooooon, Asia

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
goooooooooood price......... goooooooooood condition.........
Se hospedó 1 noche en septiembre de 2019
Respuesta de L5 Management el 25 sept. 2019
Thank you very much. We hope to see you again soon.