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Opiniones sobre Park Hotel Lambton Quay

3 out of 5
Park Hotel Lambton Quay
101 The Terrace, Wellington

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 320 de 741 opiniones" "
Evaluación: 8 - Bueno. 308 de 741 opiniones" "
Evaluación: 6 - Aceptable. 81 de 741 opiniones" "
Evaluación: 4 - Mediocre. 23 de 741 opiniones" "
Evaluación: 2 - Terrible. 9 de 741 opiniones" "

9,2/10

Limpieza

8,8/10

Personal y atención

8,4/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

Opiniones

6/10 Aceptable

Cliente verificado

Viajó en grupo
Le gustó: Personal y atención, servicios
Friendly staff,lifts and entry doors into Hotel,side entrance in particular need a good clean
Se hospedó 1 noche en enero de 2021

8/10 Bueno

Brett

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable, Cost effective, Functional
Room was compact but productive for business,. had air con, fridge, desk, comfortable bed, plenty of power points, friendly staff and decent shower. Comfortable, clean, functional, able to relax, work and not bump your elbows. Will go back.
Se hospedó 3 noches en diciembre de 2020

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was a great stay top class service and everything was clean and tidy
Se hospedó 1 noche en enero de 2021

8/10 Bueno

Andrew David

Se hospedó 3 noches en diciembre de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Extremely convenient location, great to have cutlery, plates & microwave so I could get Supermarket food, a real plus. Comfy bed, desk, lounge chair, small space but everything I needed was there.
Se hospedó 1 noche en diciembre de 2020

8/10 Bueno

Carol

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pretty big room, clean, great location, good value for money
Se hospedó 1 noche en diciembre de 2020

10/10 Excelente

ruo xi

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2020

10/10 Excelente

Anne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great weekend
Loved my stay. Perfect situation. Close to all the attractions.
Se hospedó 2 noches en noviembre de 2020

6/10 Aceptable

Neil

Viajó por negocios
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2020

2/10 Terrible

pardeep

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2020

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was clean and tidy and well presented. Also, the receptionist was friendly and helpful.
Se hospedó 1 noche en octubre de 2020

8/10 Bueno

Lesley

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2020

6/10 Aceptable

Merryl

Good Location at a Reasonable Price
The room was quite small and the bathroom very small with no bench space to put any personal items, which makes it very awkward for a woman to get ready. The basin was so small I couldn’t fill my water bottle up. But in saying that it is in a handy area for me and I got it for a reasonable price. It was a standard Queen room. I stayed 3 nights. The reception staff were pleasant when I arrived. The overall condition and cleanliness was ok but the ceiling panel holding the light in the bathroom was pushed over so the the ceiling gap was exposed. (someone must have done some maintenance and forgot to put it back) Also they should move and vac under the bed occasionally. I dropped something and had to roll the bed over to retrieve it and it wasn’t pretty under there. Good if you are on business, access to Lambton Quay and the Terrace. Handy to railway station.
Se hospedó 3 noches en septiembre de 2020

4/10 Mediocre

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Room next to lift lobby, so can hear people in and out all the time and also construction noise from floor below started at 7.30am.
Se hospedó 3 noches en septiembre de 2020

8/10 Bueno

Brigid

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2020

4/10 Mediocre

Cliente verificado

Se hospedó 2 noches en septiembre de 2020

8/10 Bueno

Margaret

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
The hotel totally suited my needs for a night in town on business. reception was closed early due to covid but they left arrangements to get the key out of hours .
Se hospedó 1 noche en septiembre de 2020

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en agosto de 2020

8/10 Bueno

Dianne

Viajó por negocios
Le gustó: Comodidad de la habitación
A nice overnighter
Receptionist was barely engaged - the lift and floor we were on had plaster and stains the couch in the lounge has filthy stains all over it but the rest of the room was exceptionally tidy bed was comfortable
Se hospedó 1 noche en agosto de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2020

8/10 Bueno

Nick, Oakura

Viajó con su familia
Le gustó: Limpieza
Lovely to receive a bottle of wine as a VIP amenity. Beds were comfortable. Great location. Would have benefited from a second bathroom in a three bedroom suite.
Se hospedó 1 noche en julio de 2020

8/10 Bueno

Christie

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Rcommended
The room was spacious and comfortable, clean and modern. No views at all, but just an overnight stay so no problem. The only issue was the very tight parking at the back round the corner. But central to town , enjoyed our stay thank you.
Se hospedó 1 noche en julio de 2020

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en junio de 2020

10/10 Excelente

Tania

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
value!
Excellent location to Lambton Quay. Spacious room with kitchenette. Inexpensive.
Se hospedó 1 noche en junio de 2020

8/10 Bueno

Theressa

Viajó por negocios
Le gustó: Personal y atención
Great location
Great location for what I needed. Staff were exceptionally helpful. Will definitely come back.
Se hospedó 2 noches en junio de 2020

8/10 Bueno

DAVID J

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Great location, but little normal service
A good room though bathroom a bit small in a good central location with access to the Terrace and Lambton Quay. But facilities hadn't yet opened up with limited reception and no bar/restaurant So it was a bit ghost like
Se hospedó 1 noche en junio de 2020

10/10 Excelente

Tash, Wellington

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Such an awesome place with everything you could need. Staff were very friendly, highly recommend staying here.
Se hospedó 1 noche en junio de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2020

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en junio de 2020

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en junio de 2020

4/10 Mediocre

Vanessa, Palmerston North

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was half serviced (bed literally left half made, with top blanket left in a pile on the floor), staff were rude and unhelpful, on at least two occasions just ignoring us. We rang before we checked in with a question and were told that they would call us back. Still waiting. Bad communication and misinformation about facilities - it wasnt until we arrived we fpund out the restaurant is closed indefinitely and thus room service is unavailable, yet it is still advertised throughout the hotel and in the room.
Se hospedó 2 noches en mayo de 2020

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2020

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención
This is our second stay in this hotel one before the pandemic and one during. We love the retro feel of this hotel and it has always been great value of money. It is also close to shops and restaurants. The hotel was clearly following covid 19 rules and we felt safe staying here. They were clearly doing their best under tough circumstances. However it was very obvious that they were working on the bare minimum of staff. The restaurant was closed and it looked like the halls were undergoing a paint job that had been unfininshed. Everything understandably felt a little run down. I truely hope that they get back on there feet again soon as we do love this place.
Se hospedó 4 noches en mayo de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2020

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Servicios
Given this was a few days after Corona restrictions have started to be lifted, they did very well.
Se hospedó 3 noches en mayo de 2020

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en abril de 2020

4/10 Mediocre

Cliente verificado

Se hospedó 2 noches en marzo de 2020

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2020

8/10 Bueno

Eleanor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
small room, great location
The room was small, but well organized. We walked all over downtown Wellington, especially along the waterfront on a sunny day, so the location was great.
Se hospedó 1 noche en marzo de 2020

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and clean, spacious . Bed not very comfy. Staff great
Se hospedó 1 noche en marzo de 2020

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay
Excellent location, lovely room serviced daily while we were out. Great shower. Staff around if you need them otherwise left alone. Would recommend and stay here again.
Se hospedó 3 noches en marzo de 2020

8/10 Bueno

Sara

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Central-prebook parking
Good location for exploring on foot, room quite small but suited our needs. Need to prebook parking at hotel as local parking can be tricky/expensive.
Se hospedó 3 noches en marzo de 2020

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
Fantastic location. Room was very small. Bathroom even more so. There is no room to put anything. It is an ex office block converted. Cleaning needs to be stepped up a bit. Staff casual but very helpful. Restaurant downstairs service is not that great and also cleanliness is lacking.
Se hospedó 3 noches en marzo de 2020
Respuesta de Park Hotel el 1 abr. 2020
Kia ora, Thank you for taking the time to provide us with feedback. I’m glad to hear you enjoyed the central location of Park Hotel. Your compliments to our staff have been passed on. One of our priorities this year is to update our bathroom structure and we hope this will provide a solution for the sink and shelf space. We will be able to begin this work once the COVID-19 lockdown is lifted. Sterling restaurant prides itself on quality customer service and cleanliness. I apologise that this was not the case during your stay. Your comments have been passed on to the restaurant manager to see that there are improvements in the future. Thank you for getting in touch and the entire team at Park Hotel looks forward to welcoming you back again. Devvrat Kaushal Front Office Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2020

6/10 Aceptable

Kathy, Canada

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Room was ok but small. All other spaces were dingy. Restaurant was dirty - did not inspire confidence. Front desk staff was ok. Location was good for the $$.
Se hospedó 2 noches en marzo de 2020

8/10 Bueno

Elizabeth

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good hotel has been getting expensive
The Park is excellently located but it has got very expensive. The rooms are very comfortable and everything works well. Two quite small towels - very stingy! One cockroach!!!!
Se hospedó 1 noche en marzo de 2020

8/10 Bueno

Elizabeth

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Most convenient location
Se hospedó 1 noche en marzo de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Ce stay
Great location. Nice enough room. The staff was lovely but not well trained in customer service.
Se hospedó 1 noche en marzo de 2020

6/10 Aceptable

Scwill, San Francisco, California

Viajó con su pareja
No le gustó: Servicios
The room itself was fine although no plug near the desk rendered it useless for web browsing. The shabby “service entrance” Side door to get to reception was like entering a nice restaurant through the kitchen. No valet parking, although they did offer a discount voucher for the parking lot down the street. The place felt like an office building that had been poorly converted to a hotel. When I asked for a 2nd room key, I was denied which would later be problematic as my companion and I explored the area separately. I couldn’t access the hotel late at night without walking up a steep dark alley with a flight of stairs at the top. Sorry PHLQ, but I expect more for 4 Stars. Should be 3 stars and under $100 a night.
Se hospedó 2 noches en marzo de 2020
Respuesta de Park Hotel el 1 abr. 2020
Kia ora Scwill, Thank you for taking the time to provide us with feedback and for choosing Park Hotel for your stay in Wellington. Due to our central city location we have limited space for parking. However as you mentioned we do offer 20% discount for Clifton Carpark, and guests are able to organise this on arrival. I apologise for the inconvenience you experienced during your stay. Unfortunately we have a limited number of key cards we can give guests. We are only able to give out more as they become available. I apologise that this was not communicated clearly at the time. Thank you for getting in touch and the entire team at Park Hotel looks forward to welcoming you back again. Devvrat Kaushal Front Office Manager