Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 729 de 1550 opiniones" "
10 - Excelente
729
Evaluación: 8 - Bueno. 683 de 1550 opiniones" "
8 - Bueno
683
Evaluación: 6 - Aceptable. 109 de 1550 opiniones" "
6 - Aceptable
109
Evaluación: 4 - Mediocre. 19 de 1550 opiniones" "
4 - Mediocre
19
Evaluación: 2 - Terrible. 10 de 1550 opiniones" "
2 - Terrible
10
9,0/10
Limpieza
8,6/10
Personal y atención
8,6/10
Servicios
8,2/10
Estado de la propiedad e instalaciones
8,6/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
MARIA CARMEN
Viajó con su familia
17 sept. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Apartamento con todas las comodidades en el centro de la ciudad.ESTUPENDO
MARIA CARMEN
Se hospedó 10 noches en septiembre de 2019
Respuesta de T el 24 sept. 2019
Dear Guest,
Thanks for staying with us. We appreciate your feedback!
Kind regards,
Tamara
8/10 Bueno
Janet
Viajó con su pareja
9 abr. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
The staff were very helpful. The place was small but adequate for our short stay. The combination washer dryer took forever to both wash and dry the clothes, which was very inconvenient. Well located to walk to most attractions in Wellington.
Janet
Se hospedó 1 noche en febrero de 2024
Respuesta de Josie el 14 abr. 2024
Kia Ora Janet,Thank you for taking the time to share your experience with us. We're happy to hear you enjoyed your stay and made the most of our central location. We also appreciate your kind words about our staff!We look forward to welcoming you back again soon.
8/10 Bueno
Peter
Viajó con su pareja
7 abr. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
Great central location - handy to get around.
No reception service available on the weekend - tried calling and just went to voicemail.
Peter
Se hospedó 2 noches en marzo de 2024
Respuesta de Lucy C el 9 abr. 2024
Kia Ora Peter,Thank you for taking the time to write about your experience with us. We are very happy to hear we were able to provide you with a comfortable and convenient stay in central Wellington. We are sorry to hear that your call was not reaching us over the weekend. We hope your time in the capital was enjoyable, and not dampened because of this. Warmest regards,The Customer Service Team
10/10 Excelente
Christine
5 abr. 2024
Christine
Se hospedó 2 noches en marzo de 2024
10/10 Excelente
Alnoor
Viajó con su familia
5 abr. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Parking could be better especially when the reception is closed
Alnoor
Se hospedó 4 noches en abril de 2024
Respuesta de Lucy C el 9 abr. 2024
Kia Ora Alnoor,Thank for you taking the time to share your feedback and we are pleased your overall stay went well. We are sorry to hear though that the parking caused an issue for you during your stay. It was great to have you stay with us. We look forward to welcoming you back to the Astelia Apartment Hotel soon. Warmest regards,The Customer Service Team
10/10 Excelente
Maddison
Viajó con su pareja
16 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Was easy to check in and check out. Let us check in early. Bathroom was small but perfect
Awesome products all eco friendly and had a dishwasher n microwave
Maddison
Se hospedó 2 noches en marzo de 2024
Respuesta de Hailey el 1 abr. 2024
Kia Ora Maddison,Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed the eco-friendly products provided for the room, and that you liked the facilities in the room. It was a pleasure to have you stay with us.We look forward to welcoming you back soon!Ngā mihi, Hailey Customer Service Team
6/10 Aceptable
TIM YEN
Viajó con su pareja
6 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Personnel réactif et très gentil.
Hôtel vraiment très bien situé et tout peut se faire à pieds.
Seul bémol, le matelas trop mou pour nous
TIM YEN
Se hospedó 4 noches en febrero de 2024
Respuesta de Hailey el 1 abr. 2024
Kia Ora,Thank you for sharing your experience with us. We're pleased to hear you made good use of the central location of our accommodation. Thank you for your kind words about our staff, I look forward to sharing this with them.We hope to see you again in the future!Ngā mihi, Hailey Customer Service Team
8/10 Bueno
Erin
Viajó con su pareja
1 mar. 2024
Le gustó: Limpieza, servicios
Great service from check in staff
Erin
Se hospedó 1 noche en marzo de 2024
Respuesta de Hailey el 1 abr. 2024
Kia Ora Erin,Thank you for taking the time to share your experience with us. We appreciate such kind comments about our reception staff, I look forward to sharing this with them. It was a pleasure to have you stay with us.We hope to see you again soon!Ngā mihi, Hailey Customer Service Team
8/10 Bueno
Margaret
Viajó con su pareja
1 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Astelia is in a great location and is clean and the studios are compact with everything you need. If you have a car, parking may be an issue as the parking garage across the street has very narrow spaces so no good for bigger cars. The only issue with the studio is that we had one of the access rooms and although that is usually okay (we didn’t book access) the shower is only suitable for someone in a wheelchair. The shower bar could not be raised and I had to bend over ( or sit on the seat) to wash my hair.
Margaret
Se hospedó 1 noche en febrero de 2024
Respuesta de Hailey el 1 abr. 2024
Kia Ora Margaret,Thank you for taking the time to share your experience with us at Astelia Apartment Hotel. We're pleased to hear you enjoyed the central location of our accommodation, as well as the amenities provided in the room We will certainly take your feedback into consideration during our next facilities refurb.We hope to see you again soon!Ngā mihi, Hailey Customer Service Team
10/10 Excelente
Bianca
Viajó con su familia y niños pequeños
18 feb. 2024
Amazing apartment hotel with amazing amenities and great service
Would always book again
Bianca
Se hospedó 1 noche en febrero de 2024
Respuesta de Lucy H el 25 feb. 2024
Kia Ora Bianca,Thank you for leaving a review for your recent stay at Astelia. We're so glad that you enjoyed your stay with us, and that you loved the amenities provided in your room. We look forward to welcoming you back to Astelia again soon!Ngā mihi, Lucy H, Customer Service Team
10/10 Excelente
Jacquelynn
17 feb. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I enjoyed my stay at Astelia. The apartment was very well located and quiet. It had everything I needed for my week's stay. I wouldn't hesitate to stay here again.
Jacquelynn
Se hospedó 8 noches en febrero de 2024
Respuesta de Lucy H el 25 feb. 2024
Kia Ora Jacquelynn,Thank you for providing feedback on your stay with us at Astelia. We're glad to hear you had a comfortable stay with us, and that you made the most of our central location. We look forward to welcoming you back again soon!Ngā mihi, Lucy H, Customer Service Team
10/10 Excelente
Mona
Viajó con su familia
15 feb. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Wir waren sehr zufrieden. Das Zimmer war sauber, ruhig. (Nur die Fenster könnten mal genutzt werden).Wir hatten eine eigene Waschmaschine mit Trockner im Zimmer. Der Check-in war problemlos (Zeiten beachten oder anfragen). Man kann über das Hotel eine Parkplatz im Parkhaus gegenüber reservieren. Kosten: 28 NZD je 24h.
Die Angestellten an der Rezeption waren sehr freundlich.
Lage super, es ist alles zu Fuß erreichbar.
Mona
Se hospedó 2 noches en febrero de 2024
Respuesta de Hailey el 1 abr. 2024
Kia Ora Mona,Thank you for sharing your experience with us at Astelia. We're delighted to hear you were satisfied with the cleanliness of you room, as well as the amenities in the room. It was a pleasure to have you stay with us.We hope to see you again!Ngā mihi, Hailey Customer Service Team
10/10 Excelente
Baruch
Viajó con su pareja
12 feb. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great price!
Baruch
Se hospedó 12 noches en enero de 2024
Respuesta de Lucy C el 9 abr. 2024
Kia Ora Baruch,We love receiving 5 star reviews, and we are very happy that you enjoyed our great prices here at the Astelia Apartment Hotel! Thank you so much for sharing this and we can’t wait to welcome you back soon! Warmest regards,The Customer Service Team
8/10 Bueno
Richard, Victoria
Viajó con su familia
5 feb. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
pleasant & efficient staff; in-room washer/dryer; convenient location; bit on the small side; no exterior balcony; good value for cost.
Richard
Se hospedó 3 noches en febrero de 2024
Respuesta de Hailey el 12 feb. 2024
Kia Ora Richard,Thank you for taking the time to share your experience with us. We are pleased to hear you enjoyed our facilities.We look forward to seeing you in the future!Nga mihi,HaileyCustomer Service Team
8/10 Bueno
Leanne
Viajó con su pareja
30 ene. 2024
Le gustó: Limpieza, servicios
Property is in a great location. No air conditioning means you need to ask for a fan. Good sized room, bathroom is tiny. Staff were great, clean but not 4 star.
Leanne
Se hospedó 3 noches en enero de 2024
Respuesta de Hailey el 12 feb. 2024
Kia Ora Leanne,Thank you for sharing your experience at Astelia Apartment Hotel. We're glad you enjoyed the location of our accommodation as well as the staff.We hope to see you back soon!Nga mihi,HaileyCustomer Service Team
10/10 Excelente
Helen and Brian
Viajó con su pareja
29 ene. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
ideal accomadation for us , handy to all events , etc in wellington.
Helen and Brian
Se hospedó 3 noches en enero de 2024
Respuesta de Hailey el 12 feb. 2024
Kia Ora Helen and Brian,Thank you for leaving a review for Astelia Apartment Hotel. We're delighted to hear you enjoyed your time with us.We look forward to seeing you back in the future.Nga mihi,HaileyCustomer Service Team
6/10 Aceptable
Dean or Jackie
Viajó en grupo
21 ene. 2024
Le gustó: Limpieza
No air conditioning. One floor fan. Coffee maker didn't work. Great staff but hotel is tired. Wouldn't stay again.
Dean or Jackie
Se hospedó 2 noches en enero de 2024
8/10 Bueno
Cathie
Viajó con su pareja
20 ene. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No aircon so the room was very hot!
We had to have the window open so it was noisy and the little fan cooler/heater in the room was super noisy too.
Cathie
Se hospedó 1 noche en enero de 2024
8/10 Bueno
Teresa
Viajó con su familia
20 ene. 2024
Le gustó: Comodidad de la habitación
No le gustó: Limpieza
Windows could do with a clean and housekeeper needs to use her duster to dust out the cobwebs in the lounge area. No instructions on how to use Haier washer/dryer and the Nespresso coffee machine.
Teresa
Se hospedó 2 noches en enero de 2024
4/10 Mediocre
Rose
Viajó con su pareja
19 ene. 2024
Le gustó: Limpieza
Pros: kitchen space, nice toiletry products staff were nice
Cons staff were not knowlegable about how to run a complicated washer that locked my clothes up for 2 days Manager was supposed to email me after CHECKOUT with an offer of a discount for all the time we spent dealing wirh this but did not email me at all
Cons: Parking cost an exytra $28/day im a shady disfunctional parking lot, We were afraid to take our car out for fear of falling of the ramps so we had to change site seeing plans
Rose
8/10 Bueno
Bev
14 ene. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
Great property, but to note their is no air con, probably says it somewhere but was a surprise for me and uncomfortable.in heat of summer. A fan is provided.
Bev
Se hospedó 3 noches en enero de 2024
Respuesta de Hailey el 18 ene. 2024
Kia Ora Bev,Thank you for taking the time to share your experience with us at Astelia Apartments. Unfortunately our rooms don't provide air con, which you will kindly find under the facilities listed. However, we will be taking this into consideration during our next room refurb.We hope to see you back soon!Nga Mihi,HaileyCustomer Service Team
10/10 Excelente
Yvette
Viajó con su pareja
4 ene. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Absolutely loved our stay very accommodating to my requests. Have booked again for our next stay. Highly recommend this hotel.
Yvette
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hailey el 8 ene. 2024
Kia Ora Yvette,Thank you for taking the time to review your stay at Astelia. We are pleased to hear you enjoyed your time with us.We look forward to seeing you again!Nga Mihi,HaileyCustomer Service Team
8/10 Bueno
Ian Paul
Viajó por negocios
20 dic. 2023
Le gustó: Limpieza, comodidad de la habitación
Ian Paul
Se hospedó 5 noches en diciembre de 2023
10/10 Excelente
Brian
14 dic. 2023
Le gustó: Limpieza, comodidad de la habitación
Brian
Se hospedó 1 noche en octubre de 2023
Respuesta de Stefan el 19 dic. 2023
Kia Ora Brian,Thank you so much for your 10/10 review, we look forward to hosting you again soon!Nga MihiStefanCustomer Service Team
8/10 Bueno
Cliff
14 dic. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Cliff
Se hospedó 2 noches en diciembre de 2023
Respuesta de Stefan el 19 dic. 2023
Kia Ora Cliff!Thank you so much for your 4/5 review, we hope to see you again soon and make it a 5/5!Nga MihiStefanCustomer Service Team
10/10 Excelente
Hyungsuk
Viajó con su pareja
10 dic. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Check-in process was simple. Room was in excellent condition with everything we needed. It’s located close to the main attractions in Wellington, though it can get a little noisy at night. Staff were very friendly. We had an empty luggage that we had to dispose of, and the front desk kindly took care of it for us. We were satisfied with our stay, we will likely stay again should we visit Wellington again in the future.
Hyungsuk
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rani el 11 dic. 2023
Kia Ora Hyungsuk,Thank you for taking the time to leave a review from your recent stay with us at Astelia Apartment Hotel. We love receiving 5/5 reviews.We are thrilled that all areas of your stay were taken care of meaning you were able to relax in your room, as well as being able to explore Wellington City's main attractions. It is great to hear that the room had everything you needed and that our staff made a positive impact.We look forward to welcoming you back for any future stays in Wellington City.Nga Mihi,Rani,Customer Service Team
8/10 Bueno
Pieter
8 dic. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
Pieter
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rani el 9 dic. 2023
Kia Ora Pieter,Thank you for choosing Astelia Apartment Hotel for your stay in Wellington City, and taking the time to leave us a review.We are thrilled that you enjoyed your stay and hope to welcome you back again sometime soon.Nga Mihi,Rani,Customer Service Team
10/10 Excelente
Nicky
Viajó con su familia
2 dic. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice place to stay. Very accessible to local shops dining and transport.
Reception only downfall. Hard to check in when Office closed parts of the day makes it quite impersonal and only option in room is pod coffee machine I don't like and rather just a few sachets of instant coffe. Otherwise great place to stay. Would stay again
Nicky
Se hospedó 3 noches en noviembre de 2023
Respuesta de Anna el 10 dic. 2023
Kia Ora Nicky, Thank you for taking the time to provide some feedback for your recent stay with us. We are so glad to hear we were able to provide you an overall good stay during your time in Wellington. We are sorry to hear that the opening hours made your stay feel impersonal. You are always welcome to give our reception staff a call for any questions or requests, we are happy to help in anyway we can. We would love to welcome you back again soon. Ngā mihi, Anna, Customer Service Team
10/10 Excelente
Michael, Fayetteville
Viajó con su familia
1 dic. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice apartment hotel. Very helpful staff. Coffee maker is very confusing.
Michael
Se hospedó 2 noches en noviembre de 2023
Respuesta de Rani el 12 dic. 2023
Kia Ora Michael,Thank you for your 5/5 review.We are thrilled that you enjoyed your apartment and that our staff made a positive impact on your stay.We hope to welcome you back again soon.Nga Mihi,Rani,Customer Service Team
2/10 Terrible
Giorgia
29 nov. 2023
Giorgia
Se hospedó 1 noche en noviembre de 2023
8/10 Bueno
WAI KEUNG
Viajó con su pareja
25 nov. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Everything is good at this apartment hotel.
WAI KEUNG
Respuesta de Akarshit el 3 dic. 2023
Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that everything met your expectations during your stay at our apartment hotel. Our team works hard to provide a comfortable and enjoyable experience for our guests, and it's always rewarding to receive such positive comments. Thank you for choosing us, and we hope to have the pleasure of hosting you again soon.
8/10 Bueno
Jacquie
Viajó en grupo
24 nov. 2023
Le gustó: Limpieza, servicios
No le gustó: Estado de la propiedad e instalaciones
Property has a great location. The apartment was a good size and layout with everything you would need for a few days. But is a bit tired and needing a refurb. It was very hot and stuffy in the room and the fan couldnt be plugged in as the cord couldnt reach the available plugs. Needs airconditioning.
Jacquie
Se hospedó 3 noches en noviembre de 2023
Respuesta de Anna el 10 dic. 2023
Kia Ora Jacquie, Thank you for taking the time to write about your experience with us. We are very happy to hear we were able to provide you with a comfortable stay, with everything you needed in the room. We will certainly take your feedback into consideration during our next room facilities refurb. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Ngā mihi, Anna, Customer Service Team
8/10 Bueno
CHRISTINE
Viajó con su pareja
21 nov. 2023
Le gustó: Estado de la propiedad e instalaciones
Great location and you can park your car opposite in a car park. Very easy to walk around the city from there. The apartment was a good size.
CHRISTINE
Se hospedó 2 noches en noviembre de 2023
Respuesta de Rani el 25 nov. 2023
Kia Ora Christine,Thank you for taking the time to leave a review from your recent stay with us at Astelia Apartment Hotel.We are thrilled that you had a comfortable and convenient stay with us; with the car park right across the road meaning you were able to explore Wellington City easily!We hope to welcome you back again soon.Nga Mihi,Rani,Customer Service Team
8/10 Bueno
Robert
17 nov. 2023
Le gustó: Limpieza, comodidad de la habitación
Pleasant
Robert
Se hospedó 4 noches en noviembre de 2023
Respuesta de Rani el 25 nov. 2023
Kia Ora Robert,Thank you for choosing Astelia Apartement Hotel for your stay in Wellington City, and for taking the time to leave us a review.We are thrilled that you had a pleasant stay with us and hope to welcome you back again soon.Nga Mihi,Rani,Customer Service Team
10/10 Excelente
Nicola
13 nov. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
Nicola
Se hospedó 1 noche en noviembre de 2023
Respuesta de Rani el 14 nov. 2023
Kia Ora Nicola,Thank you for taking the time to leave a 5/5 review from your recent stay with us at Astelia Apartment Hotel.We are thrilled that you enjoyed your stay and hope to welcome you back again soon.Nga Mihi,Rani,Customer Service Team
8/10 Bueno
Allan
13 nov. 2023
Le gustó: Limpieza, comodidad de la habitación
Allan
Se hospedó 1 noche en noviembre de 2023
Respuesta de Rani el 14 nov. 2023
Kia Ora Allen,Thank you for choosing Astelia Apartment Hotel for your stay in Wellington City. We are pleased that your enjoyed your stay with us. We hope to welcome you back again soon.Nga Mihi,Rani
10/10 Excelente
Kirsteen
8 nov. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
Outside when you looked out of window had broken beer bottles and graffiti
Kirsteen
Se hospedó 1 noche en noviembre de 2023
Respuesta de Anna el 10 dic. 2023
Kia Ora Kirsteen, Thank you for taking the time to provide some feedback for you stay with us at Astelia Apartment Hotel. We are very happy to hear that you enjoyed your stay, thank you for the 5/5 review! We are sorry to hear that the view from your room had a negative impact on your time with us. We hope to have you back with us again soon so we can rectify this. Ngā mihi, Anna, Customer Service Team
10/10 Excelente
Margaret
8 nov. 2023
Le gustó: Limpieza, comodidad de la habitación
Margaret
Se hospedó 3 noches en noviembre de 2023
Respuesta de Rani el 10 nov. 2023
Kia Ora Margaret,Thank you for taking the time to leave us a 10/10 review from your recent stay. We are thrilled that you enjoyed your time with us. We hope to welcome you back to Astelia Apartment Hotel for any future stays in Wellington City.Nga Mihi,Rani,Customer Service Team
10/10 Excelente
Purdey
Viajó con su pareja
7 nov. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We thoroughly enjoyed our stay in Wellington at the Astelia Apartments. The staff were just lovely and it was very clean and tidy. It was also easy to walk just about anywhere from its location.
Purdey
Se hospedó 4 noches en noviembre de 2023
Respuesta de Rani el 25 nov. 2023
Kia Ora Purdey, Thank you for taking the time to leave us a 5/5 review from you recent stay at Astelia Apartment Hotel.It sounds like you made the most of our central location, which we love to hear!We are also pleased that you had a comfortable and clean stay and that our staff made a positive impact.We hope to welcome you back for any future stays in Wellington City.Nga Mihi,Rani,Customer Service Team
10/10 Excelente
Peter
Viajó con su pareja
6 nov. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Ideally situated at the top end of Willis St. Easy walk to airport bus and other buses. Comfortable apartment with all you need for a short stay. Bathroom is tight though and there is a washing machine in it.Small TV in lounge with Freeview.
Loved the seperate bedroom area.
Friendly helpful staff at reception.We faced Willis St and it was reasonably quiet even without double glazing.
Second time we have stayed here and would do so again although it is looking a bit tired, a wee spruce up would not go amiss.
Peter
Se hospedó 5 noches en octubre de 2023
Respuesta de Lucy H el 8 nov. 2023
Kia Ora Peter,Thank you for taking the time to provide feedback on your recent stay at Astelia. We're so happy to hear that you had a comfortable stay with us and that you made the most of our central location. Thank you again for your review and we look forward to you next stay with us at Astelia!Ngā mihi, Lucy, Customer Service Team
10/10 Excelente
Stephen
Viajó por negocios
29 oct. 2023
Le gustó: Limpieza, comodidad de la habitación
Comfortable in central Wellington
Well located for the Courtenay Place eating and entertainment area, and relatively short and largely covered walk to Lambton Quay and the business/government area of Wellington. Comfortable room without being over the top. Good coffee shop close to entrance door for a morning cuppa, and there is an international food foodcourt just over the road to provide some interesting options if a quick casual meal is wanted.
Stephen
Se hospedó 1 noche en octubre de 2023
Respuesta de Rani el 30 oct. 2023
Kia Ora Stephen, Thank you for your kind words and 10/10 review. We really appreciate you taking the time to share your recent experience with us at Astelia Apartment Hotel. We are thrilled that you had a comfortable stay with us while making the most of the coffee shops, restaurants and facilities that are close by. It was great to have you and we look forward to hopefully welcoming you back for any future stays in Wellington City.Nga Mihi,Rani,Customer Service Team
8/10 Bueno
Cliente verificado
26 oct. 2023
Le gustó: Limpieza, comodidad de la habitación
Comfortable. Convenient. Friendly staff. Room a bit dark with no real outlook.
Cliente verificado
Se hospedó 2 noches en octubre de 2023
Respuesta de Lucy H el 26 oct. 2023
Kia Ora,Thank you for leaving a review for your recent stay at Astelia. We're happy that we were able to provide you with a comfortable and convenient stay in central Wellington and we hope to welcome you back again soon!Ngā mihi,Lucy,Customer Service Team
8/10 Bueno
Matt
Viajó con su pareja
23 oct. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great position, and close to everything. Very tidy and good basic accommodation. Maybe lacking facilities such as gym, pool etc, but overall happy with our one night stay and would stay again.
Matt
Se hospedó 1 noche en octubre de 2023
Respuesta de Rani el 24 oct. 2023
Kia Ora Matt,Thank you for choosing Astelia Apartment Hotel for your stay in Wellington City, and taking the time to leave us a review. We are pleased that you enjoyed your stay with us and that you made the most of our central location. Thank you for your feedback regarding our facilities, its feedback like this that helps us to approve. We look forward to welcoming you back in the future.Nga Mihi,Rani,Customer Service Team
6/10 Aceptable
Bart
Viajó por negocios, Viajó con su familia
20 oct. 2023
Le gustó: Limpieza
The pillows were awful. They were so high and pretty firm so I got a very sore neck, and in the end had to sleep with no pillow:
Bart
Se hospedó 3 noches en octubre de 2023
Respuesta de Anna el 21 oct. 2023
Kia Ora Bart, Thank you for taking the time to provide a review for you recent stay with us. We are very sorry to hear the the pillows in the room were not up to standard. We have a different selection of pillows our team are happy to deliver on request. We would love to have you stay with us again next time you visit Wellington so that we can rectify this experience. Ngā mihi, Anna, Customer Service Team
10/10 Excelente
Sharon
Viajó con su familia
14 oct. 2023
Le gustó: Limpieza
Good value, quiet property.
Sharon
Se hospedó 1 noche en octubre de 2023
Respuesta de Lucy H el 19 oct. 2023
Kia Ora SharonThank you for taking the time to leave a review with us. We're happy to hear you had a comfortable stay at Astelia and hope to have the opportunity to welcome you back soon!Ngā mihi,Lucy,Customer Service Team
10/10 Excelente
Jan
Viajó por negocios
14 oct. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Have stayed a few times here it’s great and convenient. Comfortable and clean highly recommend
Jan
Se hospedó 1 noche en octubre de 2023
Respuesta de Lucy H el 19 oct. 2023
Kia Ora Jan,Thank you for leaving a review with us, and for your 5/5 rating! We're so happy to hear you enjoy your stays at Astelia and we look forward to you next visit. Thank you again.Ngā mihi,Lucy,Customer Service Team
10/10 Excelente
Robert
Viajó por negocios
13 oct. 2023
Le gustó: Limpieza, comodidad de la habitación
Clean & comfy in the CBD
Super-comfortable bed and unit, and everything nice an clean.
So handy to the CBD and cafes.
Robert
Se hospedó 2 noches en octubre de 2023
Respuesta de Lucy H el 19 oct. 2023
Kia Ora Robert,Thank you for providing feedback on your recent stay at Astelia. We're glad to hear we could provide you with a comfortable stay in Wellington and that you made the most of our central location! We look forward to welcoming you back in the future.Ngā mihi,Lucy,Customer Service Team
10/10 Excelente
Toni
Viajó con su familia
11 oct. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Easy booking. Friendly & helpful checkin.
Toni
Respuesta de Rani el 12 oct. 2023
Kia Ora Toni, Thank you for taking the time to leave us a review at Astelia Apartment Hotel. We are thrilled that we could provide you with a comfortable and efficient stay. We hope to welcome you back for any future stays in Wellington City.Nga Mihi,Rani,Customer Service Team
10/10 Excelente
Rita
Viajó con su familia
11 oct. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location. New World metro and bus stops close by. Walkable distance to major sightseeing attractions.
Sleeping area is seaparated from living/kitchen area by a partial wall (no door).
Rita
Se hospedó 4 noches en octubre de 2023
Respuesta de Anna el 12 oct. 2023
Kia Ora Rita, Thanks for taking the time to leave a review with us. We're thrilled that you enjoyed your stay at the Astelia Apartment Hotel! We look forward to welcoming you again in the future. Ngā mihi, Anna, Customer Service Team
8/10 Bueno
Verety
Viajó con su familia
11 oct. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great position. Easy access, clean and tidy room. Helpful staff
Would stay again.
Verety
Se hospedó 1 noche en octubre de 2023
Respuesta de Anna el 12 oct. 2023
Kia Ora Verety, Thank you for taking the time to write about your experience with us. We are very happy to hear we were able to provide you with a comfortable and convenient stay in central Wellington and look forward to welcoming you back again soon. Ngā mihi, Anna, Customer Service Team