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Opiniones sobre Best Western Stateline Lodge

2.5 out of 5
Best Western Stateline Lodge
273 S Highway 59, Watts, OK

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 219 de 446 opiniones" "
Evaluación: 8 - Bueno. 136 de 446 opiniones" "
Evaluación: 6 - Aceptable. 47 de 446 opiniones" "
Evaluación: 4 - Mediocre. 23 de 446 opiniones" "
Evaluación: 2 - Terrible. 21 de 446 opiniones" "

8,4/10

Limpieza

8,8/10

Personal y atención

8,2/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan R., streamwood

Viajó con su familia
Staff very nice , friendly and helpful, room very clean and comfortable . Family from Chicago. Thank you
Se hospedó 6 noches en mayo de 2024
Respuesta de B el 21 may. 2024
Dear Jaun R,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excelente

Michael L

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Set back from the main thoroughfare. Good dining nearby
Se hospedó 1 noche en mayo de 2024
Respuesta de B el 20 may. 2024
Dear Amy Mcclellan,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

6/10 Aceptable

Corey

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Servicios
I’m not sure what the rationale for others rating so high is. In comparison to lower-end hotels it would rank high, but with nicer hotels it doesn’t compare. What was a standout were the friendliness of the staff. So that is something. My room HVAC didn’t work correctly, so the humidity was high, leaving the sheets and towels feeling dampish. The doors are thin so people talking in the hallway is loud in the room. There was also an odor in the room too. Overall it wasn’t worth saving the $60 compared to two other very nice hotels within 2 blocks of this BW.
Se hospedó 1 noche en mayo de 2024
Respuesta de B el 20 may. 2024
Dear Corey,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Bueno

Kia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were friendly and welcoming
Se hospedó 1 noche en mayo de 2024
Respuesta de B el 16 may. 2024
Dear Kia,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Bueno

LeRoy

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención
We had a problem checking in as the credit card I booked with had to be replaced and the computer wouldn’t take another card so the gal had to cancel my booking and start from scratch so we could pay. I hope I haven’t been billed twice for our stay. It took about 30 minutes to do this.
Se hospedó 2 noches en abril de 2024
Respuesta de frontdesk el 16 abr. 2024
Dear LeRoy,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excelente

Denise Marie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had a great time during our stay visiting from California. All of the staff was very friendly, accommodating, and helpful.
Se hospedó 4 noches en abril de 2024
Respuesta de Management el 8 abr. 2024
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excelente

GAYLENE

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We were only there for 2 nights, gone all day. So sleeping and breakfast was great.
Se hospedó 2 noches en marzo de 2024
Respuesta de Bobbie el 28 mar. 2024
Dear William Aune,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Bueno

Corbyn

Viajó con su familia
Le gustó: Limpieza, personal y atención
Neighboring hotel room was smoking cigarettes all night. Woke up to a very thick stench.
Se hospedó 1 noche en febrero de 2024
Respuesta de k el 22 feb. 2024
Dear Lila Dooley,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de k el 19 feb. 2024
Dear James,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Bueno

Monica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de k el 5 feb. 2024
Dear Monica,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Bueno

Renee

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy check in and comfortable stay
Se hospedó 1 noche en enero de 2024
Respuesta de K el 29 ene. 2024
Dear Renee,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Bueno

Matthew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de k el 24 ene. 2024
Dear Matthew,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excelente

Jacqueline

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de k el 18 ene. 2024
Dear Jacqueline,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Bueno

Shelley

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We loved it
It was an amazing hotel. Clean, happy staff and convenient.
Se hospedó 1 noche en diciembre de 2023
Respuesta de kal el 3 ene. 2024
Dear Shelley,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excelente

Carlos

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de k el 5 feb. 2024
Dear Carlos,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

6/10 Aceptable

Tamalia

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
Se hospedó 4 noches en diciembre de 2023
Respuesta de k el 28 dic. 2023
Dear Tamalia,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excelente

Brianna

Se hospedó 3 noches en diciembre de 2023
Respuesta de k el 18 ene. 2024
Dear Brianna,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

4/10 Mediocre

Paul, Murrieta

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Staff not very accommodating. Late check in asked about the breakfast time, but when we came to eat they were shutting it down, but there wasn’t enough food for the 3 of us , but unwilling to bring out more. Room service incomplete…we stayed 2 nights. Indoor pool, but closed for “season.” Person sleeping on floor in public area by water fountain.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Kal el 25 dic. 2023
Dear Paul,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

6/10 Aceptable

Michaeleen

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
The reason i reserved a room for 2 nights was for the indoor swimming pool. Upon arriving we were told the pool is closed during the winter months which was not posted on the website. The staff was amazing and the room was nice. I wont book another stay there unless its in the summer as my children love to swim and there are to many other places to stay that offer year around swimming.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Kal el 19 dic. 2023
Dear Michaeleen,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excelente

Florencio

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
nice
Se hospedó 1 noche en diciembre de 2023
Respuesta de kal el 19 dic. 2023
Dear Florencio,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excelente

Aaron

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kal el 25 dic. 2023
Dear Aaron,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The person checking me in didn't tell me that the indoor pool was closed for the winter. Why is an indoor pool closed to begin with? When we went to swim it was locked and they said it was closed for the winter :-(
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kal Gandhi el 15 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excelente

Maksim, Prior Lake

Se hospedó 1 noche en octubre de 2023
Respuesta de kal gandhi el 27 nov. 2023
Dear Maksim,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Bueno

Francisco

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One of the rooms smelled weird but the smell went away after a bit.
Se hospedó 1 noche en octubre de 2023
Respuesta de Kal Gandhi el 3 nov. 2023
Dear Steve Simons,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Bueno

Lee Ann

Le gustó: Personal y atención
Not bad
Needs updating:carpe, grout in bathroom, bedding.
Se hospedó 3 noches en octubre de 2023
Respuesta de Kal Gandhi el 3 nov. 2023
Dear Lee Ann,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excelente

Michele

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice n clean
Se hospedó 1 noche en octubre de 2023
Respuesta de Kal Gandhi el 3 nov. 2023
Dear Michele,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excelente

Kimberly

Very friendly staff room was clean
Se hospedó 1 noche en octubre de 2023
Respuesta de Kal Gandhi el 3 nov. 2023
Dear Kimberly,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

6/10 Aceptable

Rosetta

Le gustó: Personal y atención
Se hospedó 2 noches en octubre de 2023
Respuesta de Kal Gandhi el 3 nov. 2023
Dear Rosetta,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excelente

Jo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff great
Se hospedó 1 noche en octubre de 2023
Respuesta de Kal Gandhi el 30 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-422-4444.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Stateline Lodge

10/10 Excelente

Sherry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Kal Gandhi el 30 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-422-4444.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Stateline Lodge

10/10 Excelente

Charly

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Kal Gandhi el 30 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-422-4444.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Stateline Lodge

2/10 Terrible

Rob

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Room doors are not sturdy. Strange smells in building and two rooms we were offered. Filthy grout on bathroom floor. Bed sheets that should have been white were grey.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nicole el 20 oct. 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excelente

Charles

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and quiet and clean
Se hospedó 1 noche en octubre de 2023
Respuesta de Kal Gandhi el 30 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-422-4444.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Stateline Lodge

10/10 Excelente

Brianna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always so clean and friendly.
Se hospedó 2 noches en octubre de 2023
Respuesta de Kal Gandhi el 30 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-422-4444.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Stateline Lodge

8/10 Bueno

Kimberly

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nothing wrong with the property when I got to my room te smoke detector was laying on the table and I went to the desk clerk and let her know so I didn’t get charged for it
Se hospedó 1 noche en octubre de 2023
Respuesta de Kal Gandhi el 30 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-422-4444.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Stateline Lodge

10/10 Excelente

Jo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Kal Gandhi el 30 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-422-4444.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Stateline Lodge

10/10 Excelente

Roland

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Kal Gandhi el 30 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-422-4444.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Stateline Lodge

10/10 Excelente

Kimberly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was very friendly
Se hospedó 1 noche en octubre de 2023
Respuesta de Kal Gandhi el 30 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-422-4444.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Stateline Lodge

10/10 Excelente

Janie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Kal Gandhi el 3 nov. 2023
Dear Janie,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excelente

Sarah, Cabot

Le gustó: Limpieza, personal y atención, servicios
Older property, but very clean. The staff works very hard, and were very friendly. My kids enjoyed the indoor pool and breakfast.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kal Gandhi el 3 nov. 2023
Dear Sarah,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

4/10 Mediocre

Antoine

Viajó por negocios
No le gustó: Personal y atención
Bad 1st Impression
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kal Gandhi el 3 nov. 2023
Dear Antonie,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

6/10 Aceptable

Kimberly

Viajó con su familia
Le gustó: Limpieza, personal y atención
FYI
Beds weren't comfortable at all! Swimming pool was indoors and warm. Room smelt bad when we arrived but I always bring smell goods when traveling. Parking lot is tight. Overall its ok to deal with.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kal Gandhi el 3 nov. 2023
Dear Kimberly,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Bueno

Edward

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kal Gandhi el 3 nov. 2023
Dear Edward,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excelente

Pamela

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice facility and the staff was great! Would recommend to everyone. We stay there again. Thank you
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kal Gandhi el 3 nov. 2023
Dear Pamela,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excelente

Libby

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One week every year and always good!
Se hospedó 5 noches en septiembre de 2023
Respuesta de Kal Gandhi el 3 nov. 2023
Dear Libby,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excelente

Larry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kal Gandhi el 3 nov. 2023
Dear Larry,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

6/10 Aceptable

David

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kal Gandhi el 3 nov. 2023
Dear David,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excelente

Raydene

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Have been staying here for at least 10 yrs for our anniversary. Breakfast is good with many options. Enjoyed each time.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kal Gandhi el 3 nov. 2023
Dear Raydene,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Bueno

May

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kal Gandhi el 3 nov. 2023
Dear May,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

6/10 Aceptable

Andrew

Le gustó: Personal y atención
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kal Gandhi el 3 nov. 2023
Dear Andrew,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge