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Opiniones sobre The LINE Hotel DC

4.5 out of 5
The LINE Hotel DC
1770 Euclid Street NW, Washington, DC

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 605 de 917 opiniones" "
Evaluación: 8 - Bueno. 194 de 917 opiniones" "
Evaluación: 6 - Aceptable. 57 de 917 opiniones" "
Evaluación: 4 - Mediocre. 42 de 917 opiniones" "
Evaluación: 2 - Terrible. 19 de 917 opiniones" "

9,4/10

Limpieza

9,0/10

Personal y atención

8,8/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

ROBERTO

No le gustó: Personal y atención
Se hospedó 3 noches en abril de 2024
Respuesta de FOM el 23 abr. 2024
Please contact the hotel directly and ask for the Front Office Manager so that we can discuss your concerns regarding your recent visit. Thank you.

4/10 Mediocre

Reuben

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Antiquated feeling, small rooms, no view
Unfortunately, the whole experience was just an overpriced mess. The neighborhood for one isn't the safest. The entrance is tucked away on the side and difficult to find. Once you pull up, you have to tug at several of the sets of double doors to find the ones that are unlocked. Then pay the exorbitant 59 dollar parking fee. The room was tiny. The bathroom doorway was rusty, and the bathroom door had tacky translucent glass. The minibar had no clear price menu to be located. Overall the location had a very old cheap vibe to it.
Se hospedó 1 noche en diciembre de 2021
Respuesta de Kenny el 9 dic. 2021
Reuben! Thank you for your feedback and sorry the hotel's them wasn't for you. As you saw we are connected to an over 150 year old church so those style choices were deliberately chosen throughout the hotel! I can also assure you the neighborhood is one of the safest in the city!

10/10 Excelente

Verna Raquel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2019
Respuesta de Ismatu D. Guest Experience Coordinator el 6 ene. 2020
10 out of 10! Thank you for staying with us.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza
Se hospedó 1 noche en enero de 2019
Respuesta de Sam O. Guest Experience Coordinator el 31 ene. 2019
Great score thanks!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Diseño vintage, restaurantes ricos y zona muy in...
Se hospedó 3 noches en noviembre de 2018
Respuesta de Sam O. Guest Experience Coordinator el 28 nov. 2018
¡Gracias!

6/10 Aceptable

Juan José, Santiago

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2018
Respuesta de Sam O. el 19 sept. 2018
Thank you for taking the time to leave a review. We hope to learn how we can make your next stay with us a 5 out of 5.

2/10 Terrible

Lakisha

Viajó por negocios, Viajó en grupo
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
This hotel charged me for the ENTIRE mini bar! I had to dispute this with my credit card because the hotel management seems to be convinced that I took everything from the mini bar simply because the housekeeping staff documented it. I didn’t take a single thing from the mini bar. Word to the wise, have the staff remove the mini bar items upon check in!
Se hospedó 4 noches en marzo de 2024
Respuesta de FOM el 29 abr. 2024
We appreciate your business and your feedback. I understand that you disputed the minibar charges and Management removed them right away. Thank you for choosing Line DC. Hope you come again.

10/10 Excelente

Byron D

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
great hotel but homeless were numerous in the area
Se hospedó 2 noches en abril de 2024
Respuesta de FOM el 22 abr. 2024
Thank you for your %-Star review and positive feedback. We look forward to seeing you again in the future.

10/10 Excelente

Alexandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely staff! Great, well appointed rooms. Bar and restaurant staff and food were amazing!
Se hospedó 2 noches en enero de 2024
Respuesta de FOM el 22 abr. 2024
Thank you for your %-Star review and positive feedback. We look forward to seeing you again in the future.

8/10 Bueno

Emily

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de FOM el 22 abr. 2024
Thank you for your 4-Star review

10/10 Excelente

Heather, Gilbert

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a fabulous hotel in the heart of Adams Morgan. The property is upgraded, the restaurants are wonderful and there’s always a good vibe. RICARDO was Amazing! My tv locked up right at bedtime, I couldn’t turn it off and he came up to reset the tv. *if you want to be right next to a metro it’s not an ideal choice but the redline was only 10-15 minute walk and the green line is in walking distance
Se hospedó 3 noches en abril de 2024
Respuesta de Front Office el 13 abr. 2024
Thanks so much for your 5 - star review , we greatly appreciate it! We will be sure to tell Ricardo about your feedback!

10/10 Excelente

Brendan

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en febrero de 2024
Respuesta de Front Office Team el 12 abr. 2024
Thanks so much for your 5 Star review! We greatly appreciate and we're so happy you had a great stay with us.

10/10 Excelente

Dean

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were great! Professional and courteous! Food and room were awesome!
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Team el 6 abr. 2024
Thanks so much for your 5- Star review!

10/10 Excelente

Yang

Se hospedó 3 noches en abril de 2024
Respuesta de FOM el 29 abr. 2024
Thank you so much for your 5 Star Review.

10/10 Excelente

Tyneshia

Se hospedó 2 noches en marzo de 2024
Respuesta de FOM el 22 abr. 2024
Thank you for your 5-Star review.

10/10 Excelente

KRISTIN

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay for walkable outings. Great neighborhood feel. Love the fact we can bring our dog with us. Staff is attentive. Good vibes all around.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Office el 6 abr. 2024
Thanks so much for your 5- Star review!

8/10 Bueno

Kyah

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en marzo de 2024
Respuesta de Ceda Johnson el 1 abr. 2024
Thank you for your 4 - Star Review. We truly appreciate your business.

10/10 Excelente

lori

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a great place to stay. The neighborhood is amazing and fun to walk and the hotel has such a cool vibe. The main floor is a super place to dine, have a coffee, meet up with friends, work or just hang out.
Se hospedó 2 noches en marzo de 2024
Respuesta de Ceda Johnson el 25 mar. 2024
Thank you for your positive feedback, we really appreciate your business. Have a great day.

8/10 Bueno

Joel

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great spot. Wonderful building and style. Convenient access to restaurants, transportation and entertainment in the area. Hotel bar is great. Would be great to have complimentary water in the room. This is inexpensive compared to the hotel price and so helpful.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ceda Johnson el 20 mar. 2024
Thank you for your 4- Star Review. We appreciate your feedback. Our apologies for not having the complimentary water during your stay. We do offer it, thank you for letting me know that you didn't receive it. Please come again and thank you.

2/10 Terrible

Samantha Cannon Leighton

No le gustó: Limpieza, personal y atención
Se hospedó 4 noches en marzo de 2024
Respuesta de Ceda Johnson el 20 mar. 2024
We appreciate your business. Please reach out to the hotel directly to inform us of your recent visit. I look forward to hearing from you. Thank you.

10/10 Excelente

Mahlet

Se hospedó 2 noches en marzo de 2024
Respuesta de Ceda Johnson el 1 abr. 2024
Thank you for your 5 - Star Review. We truly appreciate your business.

10/10 Excelente

Brigitte

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
An 'amenity fee' of $27 $3 tax per day is charged at check-out time.
Se hospedó 4 noches en marzo de 2024
Respuesta de Ceda Johnson el 11 mar. 2024
We appreciate your business and thank you for the feedback. We hope to see you again in the future. Have a great day.

10/10 Excelente

Alicia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Always great to return.
Se hospedó 2 noches en marzo de 2024
Respuesta de Ceda Johnson el 8 mar. 2024
Please contact the hotel directly to elaborate on your recent experience with the hotel. Thank you.

2/10 Terrible

Alicia

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Terrible customer service
Se hospedó 1 noche en febrero de 2024
Respuesta de Ceda Johnson el 8 mar. 2024
Please contact the hotel directly to elaborate on your recent experience with the hotel. Thank you.

8/10 Bueno

Nathalie

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
It is a beautiful hotel. The outlets didn’t work. The lights were flickering. The staff wasn’t really friendly disappointing
Se hospedó 1 noche en marzo de 2024
Respuesta de Ceda Johnson el 8 mar. 2024
We appreciate your feedback. Thank you for informing us about the outlets. Please choose us again. Have a great day.

10/10 Excelente

Selena

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Line is my hotel of choice when in DC. It's unique, spacious, elegant and hails of a bygone era of hotel culture where other guests greet each other as neighbors, not strangers. I love it. Will say this time 3 times out of 4 the front desk wasn't as warm as they normally are. Except for check in, they all but ignored guests, which is odd for a hospitality business. Let's just hope that was a snag. Otherwise, lovely hotel, restaurant, coffee shop. (The 2 dinners I had there were delicious! Reco staying in & enjoying the beautiful lobby & divine food.)
Se hospedó 4 noches en febrero de 2024
Respuesta de Ceda Johnson el 5 mar. 2024
Thank you for your feedback. I would like to apologize for the check-in experience. I will make sure that moving forward that our WOW factor is in place. Have a great day.

8/10 Bueno

Kenneth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was the first time we stayed at this hotel. The room was not the typical hotel room which we found refreshing. The staff was friendly and accommodating. We were able to park our car at the hotel and they charged it for us overnight. They have a great gym. The only problem we had was with the shower door which allowed water to get all over the floor., which was a mild inconvenience. I reported this to the front desk as well as the cleaning person. It was not fixed while we were there, but the staff was very apologetic and explained why they could not fix it immediately. They offered us another room, but since we were only staying two nights it was not worth the hassle. All in all I would stay here again..
Se hospedó 2 noches en febrero de 2024
Respuesta de Ceda Johnson el 5 mar. 2024
We thank you for your feedback. I'm so very pleased to hear that you enjoyed your stay. I would like to personally apology again about the problem with your shower door. We will definitely fix that issue. I hope that if and when you're in the area again you choose us. Have a great day.

10/10 Excelente

Robin

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel has great character (I believe it is an old converted church). The mix of old charm and updated amenities made my (business) stay enjoyable. Amazing water pressure! Tons of restaurants and coffee houses within walking distance. I would definitely stay here again!
Se hospedó 1 noche en febrero de 2024
Respuesta de Ceda Johnson el 28 feb. 2024
Thank you for taking the time to share your views with us regarding your stay. Please choose us again for your next travel visit. We look forward to seeing you in the future. Have a great day.

6/10 Aceptable

Leslie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Ceda Johnson el 27 feb. 2024
Thank you for your feedback. Please reach out to the hotel directly to share your concerns. Have a great day.

10/10 Excelente

Andrew

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Line Hotel is located in a perfect neighborhood-Adams-Morgan. There were a lot of great places to eat and nice neighborhood to walk our dog. We loved our artful room and seeing the art through the entire hotel. It was fun being able to go to the bar in the hotel (with professional bartenders)and being able to also order late night food through the room service. The staff was friendly and helped us get a cab to a show nearby when we arrived. It was a great experience.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ceda Johnson el 23 feb. 2024
Thank you so much for your positive feedback. I'm very happy to hear that you enjoyed your stay with us at Line DC. I will be sure to let the staff know that you had a great experience. Have an awesome day.

2/10 Terrible

Sayyed

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I stay at the LINE LA almost every 6 weeks for the last 9 years and had never had a single complaint! The DC Line rooms are poorly kept up, receptionist are almost borderline rude, restaurant staff is mediocre and are not well versed in their jobs. Aziz
Se hospedó 2 noches en febrero de 2024
Respuesta de Ceda Johnson el 20 feb. 2024
Thank you for taking the time out to give us your feedback. It troubles me to hear that you were displease with your stay at Line DC, while we strive to ensure customer satisfaction, and it's evident that we fell short in your case. I will communicate your concerns to all the necessary departments so that we can bring up our level of service to future guest. Please be assured that your concerns will not go unnoticed. Thank you for choosing Line DC.

10/10 Excelente

Ming

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel.
Se hospedó 2 noches en febrero de 2024
Respuesta de Ceda Johnson el 14 feb. 2024
Thank you for Choosing Line DC Hotel. We really appreciate your feedback, and we're happy to hear to hear that you enjoyed your stay with us.

10/10 Excelente

Sara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The large common area serves as coffeehouse, bar, and restaurant. People come and sit all day. It’s incredibly festive, like a town square.
Se hospedó 3 noches en febrero de 2024
Respuesta de Front Office Team el 9 feb. 2024
Here at the Line we love to promote a sense of community within our space. Happy to hear you enjoyed your time with us! Please come again.

10/10 Excelente

christine

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Office Team el 9 feb. 2024
Thanks so much for the feedback! Best wishes

6/10 Aceptable

Barbara

Viajó con su pareja
Le gustó: Limpieza, servicios
One of the light bulbs in the room flickers (this has happened in other rooms during different stays). A knob is missing from a desk drawer so you can't open the drawer. Food from a previous guest was left by the front door for more than one day.
Se hospedó 4 noches en febrero de 2024
Respuesta de Ceda Johnson el 7 feb. 2024
We appreciate your feedback. It saddens me to learn that your stay was less than perfect during your time here with us. Maintenace has been made aware of your concerns. Thank you for choosing Line DC Hotel and we hope to see you again in the future.

10/10 Excelente

Nina, New York

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely hotel with nice staff and all conveniences.
Se hospedó 2 noches en febrero de 2024
Respuesta de Ceda Johnson el 7 feb. 2024
Thank you for choosing Line DC Hotel. I'm so happy to hear that you enjoyed your stay. Please come again.

8/10 Bueno

Michael, Olympia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A very nice hotel with the character in a well-renovated older building. Spacious rooms and windows that open! Great cafe and bar. FYI: I will not give 5 stars to any hotel that charges a resort fee especially when it has no resort amenities.
Se hospedó 3 noches en enero de 2024
Respuesta de Ceda Johnson el 7 feb. 2024
Thank you for choosing Line DC hotel. We appreciate your feedback, it's very important to us. We hope that you stay with us in the future.

10/10 Excelente

Raymond

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, walkable, staff very nice
Se hospedó 1 noche en enero de 2024
Respuesta de Ceda Johnson el 7 feb. 2024
Thank you for choosing Line DC Hotel. Please come again.

10/10 Excelente

Ibou

Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Office Team el 27 ene. 2024
We love that you enjoyed your stay! We hope your next visit with us is even better.

8/10 Bueno

Eric

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great, except for the hidden fees.
Very nice, stylish, hotel in great location in Adam's Morgan. I would have given 5 out of 5 stars, but I was disappointed with the pricing/value. I booked on Hotels.com and was quoted $207 per night excluding fees and taxes. On Hotels.com I was charged a resort fee of $33.31 in addition to DC taxes so total was $271.32 on Hotels.com. Then, at the property, I paid an additional $60 room upgrade fee, $55 overnight parking fee, and $27 amenity fee, so including additional taxes, total of $156.21 paid at the property. Grand total of $427.53 for one night after being lured in by the $207 per night.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ceda Johnson el 7 feb. 2024
Thank you for choosing Line DC Hotel. We appreciate your feedback. The hotel charges a daily resort fee of 27.00 a night plus the taxes, which would not have been included in the rate you booked with Hotels.com. I apologize if that wasn't properly relayed to you. Please call the hotel if you should have any additional concerns. Thank you.

10/10 Excelente

Hilary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Ceda Johnson el 7 feb. 2024
Thank you for choosing Line DC Hotel. Please come again.

10/10 Excelente

Glenn

Se hospedó 1 noche en diciembre de 2023
Respuesta de Ceda Johnson el 7 feb. 2024
Thank you for choosing Line DC Hotel. Please come again.

10/10 Excelente

Mercedes, Wynnewood

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We seem to be at this hotel for some holiday every year. Fabulous place. But would like cotton balls. Q Tips and better advance info @ gym. There was a mandatory facility fee but no one could tell us if the spin bike was clip in or just sneakers. So we had the wrong shoes
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ceda Johnson el 7 feb. 2024
Thank you for choosing Line DC Hotel. We appreciate your feedback. Thank you for bringing your concerns to our attention so that we can correct them in the future. Please choose us again.

6/10 Aceptable

James

Le gustó: Limpieza, personal y atención
The good: Great bathroom, large room, beautiful furniture and hardwood floors in the room. Perfect location. The bad: Be aware there is a $150 a night resort fee. This almost doubled the price of my stay and I didn’t find out about it until I showed up to check in. That’s definitely the most exorbitant incidentals fee I’ve ever seen. My room had privacy film on every single window because the windows faced another building. The type that lets light in but blurs everything so much you can’t see out. It felt like I was trapped underground, pretty awful. I would much rather a view directly into another building than have every window covered up.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Front Office Team el 7 ene. 2024
Hello,Thank you for the feedback about your stay. We are sad to hear you did not fully enjoy your stay with us. Please reach out to us at frontdesk.dc@thelinehotel.com and let us know if there's anything we can do to rectify these issues.

10/10 Excelente

ROBERT

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Respuesta de Ceda Johnson el 7 feb. 2024
Thank you for choosing Line DC Hotel. I'm so happy to hear that you enjoyed your stay. Please come again.

6/10 Aceptable

Alvaro

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Don’t go here unless you’re ready to pay
Everything was fine. Plug next to the bed didn’t work. Light also went out. Coffee/hot water maker dirty than trash, couldn’t use it. Then after paying 600 dollars for 3 nights . I got hit with 350 dollar bill for having valet services even though I never had to pull my car (they said it would be 55 a night or roughly 165 plus tax) and the bill also had “amenities fees” and that tallied up to 350 extra dollars on top of the 600 already paid.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Ceda Johnson el 7 feb. 2024
Thak you for choosing Line DC Hotel. We appreciate your feedback. It troubles me to learn that your stay was less than perfect. Please rest assure that we will correct these issues so that no one else experiences it in the future. Please choose us again.

10/10 Excelente

Andrew

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful property. The room was immaculate with sweeping views of the city. Coffee, room service, the staff—everything was top-notch. Will be back for sure.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Front Office Team el 7 ene. 2024
Thank you for your feedback! We are happy to hear you enjoyed your stay with us. Best wishes!

2/10 Terrible

Ying

Se hospedó 3 noches en diciembre de 2023
Respuesta de Ceda Johnson el 7 feb. 2024
Thak you for choosing Line DC Hotel. We appreciate your feedback. It troubles me to learn that your stay was less than perfect. Please rest assure that we will correct these issues so that no one else experiences it in the future. Please choose us again.

10/10 Excelente

Morgan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay
The stay was quiet and comfortable. For hotel.com customers be aware the hotel charges an amenity fee that was $30+ and I’m not sure if that’s per day or not.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Melanie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023