Fachada de la propiedad

Opiniones sobre Placemakr Dupont Circle

4 out of 5
Placemakr Dupont Circle
15 Dupont Circle, NW, Washington, DC

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 256 de 495 opiniones" "
Evaluación: 8 - Bueno. 108 de 495 opiniones" "
Evaluación: 6 - Aceptable. 70 de 495 opiniones" "
Evaluación: 4 - Mediocre. 41 de 495 opiniones" "
Evaluación: 2 - Terrible. 20 de 495 opiniones" "

9,0/10

Limpieza

8,2/10

Personal y atención

7,6/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Isabel

Le gustó: Limpieza
Muy molesta con el servicio
Muy molesta con este establecimiento, en su información dice que cuenta con un garage por 25 usd la noche. Al llegar al hotel pregunto por este garage y la recepcionista me dice que no tiene idea, que la gente normalmente busca alrededor y en dónde encuentren estacionan. Claro lo más económico que “encontré” fue un garage por 40usd y a 10 minutos del hotel! Me parece terrible que anuncien que tienen un lugar específico que cueste 25 y ahí te digan que te arregles como puedas y que ellos no saben nada
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 9 dic. 2023
Dear Isabel,Thank you so much for the feedback. We're sorry to hear about any confusion or miscommunication regarding our parking options during your visit. We will discuss your comments internally to ensure that our parking information is more clear going forward. Please consider joining us again soon; we know that we can change your perceptions.

8/10 Bueno

Mireia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
La habitación nos ha parecido excelente, el baño está perfecto, se nota que lo han remodelado hace poco. La habitación es muy cómoda, llena de luz por los enormes ventanales, la cafetera perfecta, y la lavadora/secadora funciona muy bien. Inconveniente: tuvimos la mala suerte que el ascensor hacía las habitaciones superiores estaba estropeado, y nuestra habitación estaba en el último piso, el 7o, así que tuvimos que subir escaleras cada vez. Negativo: el desayuno. Está incluido en el precio, pero es muy escaso. Recomendamos desayunar fuera.
Se hospedó 3 noches en agosto de 2022
Respuesta de General Manager el 22 ago. 2022
Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.

10/10 Excelente

Alberto

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Mi primera visita a Washington, acerté con el hotel, un lugar muy acogedor, muy buen servicio integral en general, muy buena ubicación y cerca de los lugares icónicos para visitar, muy recomendable.
Se hospedó 4 noches en mayo de 2022
Respuesta de General Manager el 10 jun. 2022
Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.

10/10 Excelente

Gabriel, CAMUY

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente Hotel
Se hospedó 4 noches en enero de 2022
Respuesta de General Manager el 27 ene. 2022
Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.

6/10 Aceptable

Andrea

Le gustó: Limpieza, comodidad de la habitación
Not a relaxing stay
The room itself and the amenities the building has was great the only problem I had was the noise. I stayed for two nights, the first night was fine there were a few times in the night I woke up to a group of people going and coming back from a party. The second night they put some guests that had gotten the room to celebrate a birthday and they were very loud. I called the administration around 11:30 pm to complain about the noise, one because couldn't even hear the tv at a decent volume and the wall was vibrating from the music being so loud and 2 because it sounded like there were far to many people in the room coming in and out especially for this COVID time we are in. I called the administration again around 1:00 am because at that point I wanted to sleep but couldn't with the banging on the wall, the vibration of the wall and bed due to the base of their sound system and all the yelling. They seemed to have moved the speakers so that I didn't feel the base as much but the noise continued until 3 or 4 am. I had decided to get a place for the weekend for a staycation and relax but I came out of it more tired than when I went. So if your looking for a relaxing place this is not the place to stay, but if you want to party go ahead and book here they are lax with noice complaints.
Se hospedó 2 noches en agosto de 2020
Respuesta de Ampeer Team el 2 sept. 2020
Hello Ms. Andrea, Thank you so much for your feedback and we deeply apologize for the inconvenience. We do apologize that issue persisted after our team member have spoke to the guests next door twice about the noise. We have since changed our policies to ensure that this type of incident does not happen again. We take noise complaints very seriously as we want to ensure all of our residents and guests are comfortable and safe. Thank you again for your feedback and we hope we can another opportunity to welcome you back in the future for a more pleasant experience.

10/10 Excelente

juan pablo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
MUY RECOMENDABLE
Realmente todo espectacular, muy agradable el lugar y la atencion excelente
Se hospedó 7 noches en octubre de 2019
Respuesta de Ampeer Residences el 11 nov. 2019
Hello Juan Pablo, Thank you so much for your wonderful review! We are happy to hear that you had a great stay and enjoyed property and our central location. We hope to welcome you back soon here at Ampeer! Best, Ampeer Management Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en octubre de 2019
Respuesta de Ampeer Residences el 30 oct. 2019
Hello, Thank you for your perfect rating! We are happy you enjoyed your stay. We look forward to welcoming you back!

2/10 Terrible

Rumints

Viajó por negocios
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
You guys cheat costumers. It was on the 18th I booked for check out on 20 because expedia advertises that a room is available. when confirming it automatically shifts you to a separate date. I front up at Pacemaker that it should be corrected but its to no avail. The hotel is blaming Expedia that Expedia was not supposed to advertise, why did they advertise. Expedia blames the hotel for not refunding. This is cheating of customers. you both should be referred to the credit and data bureau.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Tatiana

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Except for the event music which was very until 12:30am on Saturday evening, the stay was great!!
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Metkel

Le gustó: Limpieza, servicios
I love the location and how clean the apartment was
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 17 abr. 2024
Dear Metkel,We're thrilled you loved our location and found your accommodations exceptionally clean! Thank you for choosing to stay at Placemakr Dupont Circle, and we look forward to welcoming you back for another enjoyable visit.

10/10 Excelente

Melissa

Le gustó: Limpieza, estado de la propiedad e instalaciones
Highly recommend this property. Location was perfect and the rooms was comfortable and clean. Only wish my stay was more than a short 2 days!
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 15 abr. 2024
Dear Melissa,Thank you for allowing Placemakr Dupont Circle to host your recent stay. We're thrilled to hear we were able to deliver an enjoyable experience and that you appreciated our clean and comfortable accommodations and our ideal location. We're grateful for your positive rating and recommendation, and we hope to have the pleasure of your company the next time you're in the area.

8/10 Bueno

Clark

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great front desk staff.
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager el 10 abr. 2024
Dear Clark,Thank you for your recent stay at Placemakr Dupont Circle. We're thrilled this was your experience. We will pass your compliments along to our front desk team! We hope to welcome you back soon. Thank you for your valuable feedback.

10/10 Excelente

James

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

kristin

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The staff was friendly, property was well maintained. Excellent location near food/dining and very short walk to the Metro station. The only thing I did not like was vintage elevator. It worked fine but was very jolting when it stopped.
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager el 6 abr. 2024
Dear Kristin,It was a pleasure hosting you at Placemakr Dupont Circle! We're glad our friendly staff and convenient location added to your experience. Thank you for your feedback about the elevator. We'll keep your comments in mind, and we invite you to stay with us again during your next trip.

10/10 Excelente

Richard

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
My room had everything needed for a short stay. The building is close to the Metro making getting around town easy. The combination washer/dryer was a bonus.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 26 mar. 2024
Dear Richard,Thank you for joining us at Placemakr Dupont Circle. We aim to create a comfortable home-away-from-home environment, so we're glad you appreciated having access to a washer and dryer. Please stay with us again!

8/10 Bueno

Catherine

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

John

10/10 Excelente

Bridget

Le gustó: Limpieza
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Jaime R

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024

8/10 Bueno

Nicole

Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

jamie

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Great location
Great location. People were nice. Rooms great price and clean. Linens and towels could use upgrading. All in all a very pleasant stay.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 8 ene. 2024
Dear Jamie,Thank you for joining us at Placemakr Dupont Circle. We're glad you liked our location, and we're grateful for your linens feedback. Next time you're in town, you can count on us again for our clean accommodations.

10/10 Excelente

Michael

Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Gary

Le gustó: Limpieza
Historic Preservation/Good Location/MinorProblems
Room design for a queen bed on the garden level was spacious with full kitchen, modernist bath with glass door shower, and a sofa lounge. Lighting at bed was only overhead track lighting. They need a bedside lamp for bedtime reading so partner can sleep, or when alone, do not have to get up to turn off the overhead lights go sleep. Mattresses too soft for me to sleep well. The staff was pleasant, but were not particularly engaged or focused. Cars were parked in the small entrance driveway blocking pedestrian blocked access to the sole entrance of the hotel. That should be prohibited. It's one thing for cars to drop off baggage for check in and then move to parking elsewhere. It is another thing for have vehicles parking for long periods impeding the main entrance to the hotel. That said, beautiful location and spacious, contemporary rooms.
Queen bed studio room in modern wing on the garden court.
Full kitchen galley with sink, fridge, microwave.
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager el 13 dic. 2023
Dear Gary,We're happy to hear you enjoyed our accommodations as well as our friendly service during your visit. Rest assured, we have spoken to our team to ensure we are properly enforcing our policies when it comes to our front entrance, and we hope to welcome you back for another fantastic visit in the future.

10/10 Excelente

Tracy

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beautiful, historic property. The staff was friendly and helpful and the rooms were comfy.
Se hospedó 4 noches en noviembre de 2023

8/10 Bueno

OMURA

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 5 noches en noviembre de 2023

10/10 Excelente

Watson

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Cliente verificado

Viajó por negocios
No le gustó: Comodidad de la habitación
It was much less than the photos would suggest, and this was after they moved us out of a basement "studio".
Se hospedó 3 noches en noviembre de 2023
Respuesta de General Manager el 9 nov. 2023
Thank you so much for your comments. We're sorry to hear that our accommodations failed to meet your expectations, and we'll be sure to discuss your comments internally. Please consider coming back to give us another chance soon.

10/10 Excelente

Sheri

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023

4/10 Mediocre

Jiannan

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
The front desk ladies were not helpful at all with parking situation. We called before booking their hotel regarding parking option, the information they provided was inaccurate and there's no overnight parking at/next to the hotel. parking garage next door told us we could only leave the car there until 8pm there's no overnight parking. we had to drive away and look for other overnight parking garages. when we reached out to the front desk ladies for help they were not helpful and refused to let us talk to the manager to get more information and help. Will not return to this hotel again. will not recommend to any friends. one of the worst service experienced.
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager el 18 oct. 2023
Dear Jiannan,Thank you for offering feedback about your recent experience at our hotel. We're sorry you were disappointed with our service. While not a typical occurrence for our guests, your comments are important to us as we continuously work to improve communication with our guests. Kind regards.

4/10 Mediocre

Michael

Viajó por negocios
No le gustó: Comodidad de la habitación
I would avoid this place unless you have to
Not a great place to stay. It’s a great area and the building has charm, but the parking they offered was almost 1/2 mile away. And the AC and washer and dryer didn’t work. It was almost 80 degrees in the room all night. The front desk Dias they’d talk to a manager about comping the room, but nothing…. And I had to spend a whole day of meetings like a zombie due to the lack of sleep. It’s not well managed or taken care of. Oh, and I tried opening a window to get air in that way, but there was a huge rat in the window well and no screens…. So yeah.
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager el 29 sept. 2023
Dear Michael,Thank you for your feedback. Please know that when it comes to third-party reservations, we are limited in the actions we can take, and all refunds must be processed through the site you booked. We apologize for any inconvenience in this regard, as well as for the parking situation you found yourself in; it sounds like you took advantage of our off-site parking, though please know that we also offer onsite parking for the convenience of our guests. In the future, we hope for another chance to impress you.

8/10 Bueno

Umang

Le gustó: Servicios, estado de la propiedad e instalaciones
I was nervous given the previous reviews on Expedia and Google but it turned out to be a good stay. Mostly clean apartment with some stains on the couch and furniture but no major issues. Reception was empty when I got there, so it was a short wait for someone to show up.
Respuesta de General Manager el 20 sept. 2023
Dear Umang,Thank you for staying with us and taking the time to share your thoughts. We're glad you appreciated our mostly clean rooms, and we value your patience upon arrival. Should you be in the area again, please come back to see us.

10/10 Excelente

Natasha

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Spot on
Rooms are a good size and immaculately clean. Staff were lovely. Location is great.
Se hospedó 4 noches en septiembre de 2023
Respuesta de General Manager el 17 sept. 2023
Dear Natasha,Thank you so much for highlighting our clean accommodations and friendly service. We cannot wait to have the chance to host you again soon, so hurry back!

10/10 Excelente

Louis

Le gustó: Limpieza, comodidad de la habitación
Weekend getaway with my wife. Enjoying the city with my bride.
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager el 6 sept. 2023
Dear Louis,We're delighted by your outstanding rating of Placemakr Dupont Circle! It's wonderful that you and your wife enjoyed your weekend getaway and explored everything our area has to offer. Thank you for choosing to stay with us, and we hope to see you again!

6/10 Aceptable

Kayla

Viajó en grupo
No le gustó: Limpieza
Not a good experience!
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Benjamin

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The room was perfect for me and my boyfriend we were able to walk around and enjoy the local bars!
Se hospedó 2 noches en agosto de 2023
Respuesta de General Manager el 24 ago. 2023
Dear Benjamin, Thank you for staying with us at Placemakr Dupont Circle. We are thrilled to receive your five-star review and hear that you were able to explore the city with ease from our location. We look forward to welcoming you again if your travels bring you back to the area.

4/10 Mediocre

Richard

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
“We decided not to serve breakfast” (notification on day after we checked in). Even though they said the elevator had been inspected, we feared for our life every time we used it….. sliding gate and door like those used in 1950’s. No inspection documentation posted.
Se hospedó 2 noches en agosto de 2023
Respuesta de General Manager el 18 ago. 2023
Dear Richard,We appreciate you taking the time to share your review, and it saddens us your recent stay at our hotel did not meet your expectations. Although not typical, we sincerely apologize for any inconvenience regarding our breakfast. We will address our team about your comments and ensure our breakfast is offered daily. In addition, our elevators have been inspected and certified according to our industry standards, and we assure you they are safe. Your satisfaction is important to us, and we hope to regain your confidence in us by showing you the experience you expect next time.

2/10 Terrible

Yewande

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Shelton

Le gustó: Limpieza
Great place friendly staff
Se hospedó 3 noches en agosto de 2023
Respuesta de General Manager el 12 ago. 2023
Dear Shelton,Thank you! We are thrilled to hear that you enjoyed your visit and appreciated our friendly staff members. It was a pleasure serving you, and we hope to see you again soon!

8/10 Bueno

Brenda

Viajó con su familia
When I made the reservation, I had no idea the property is a former mansion built in 1903. Details of the property were quite lovely. Fortunately, there is an elevator to reach the studios upstairs. Unfortunately, the adjacent parking garage was closed, but a staff member showed us the next closet garage 1 1/2 blocks away. All the staff were pleasant and very helpful.
Se hospedó 6 noches en julio de 2023
Respuesta de General Manager el 25 jul. 2023
Dear Brenda,We're thrilled you had an overall great time at Placemakr Dupont Circle. Thank you for spotlighting our friendly staff and sharing your feedback. Welcoming you back would be an honor, so please return soon for an even better time.

6/10 Aceptable

Salvatore

No le gustó: Limpieza, servicios
First off the location can't get any better. Definitely the neighborhood to stay in to experience DC. That being said, it was a nightmare trying to switch credit cards as both the hotel and Expedia kept passing the bucket amongst them. I also learned the hard way that you only get room service if you call in the morning. My room had a kitchen and a couch which was nice but there were no lamps. Overall the room met it's purpose for a business trip but could definitely use a renovation for a couples weekend. Don't waste your time on the breakfast since it's really just a glorified snack bar and there so many good restaurants and cafés in the area.
Respuesta de General Manager el 17 jul. 2023
Dear Salvatore,Our prime location is perfect for exploring the DC area, and we hope you had a blast checking out all the delicious food and amazing attractions nearby. While our housekeeping policies have changed, we do our best to keep our guests updated. If there was a billing problem, do not hesitate to reach out. Nevertheless, we would love to provide you with a better experience in the future.

8/10 Bueno

BRIAN

Great to stay in the actual house. Decor left a bit to be desired. Very dirty rug and chair in room.
Se hospedó 3 noches en julio de 2023
Respuesta de EJ el 25 ago. 2023
Hello Brian,We appreciate your feedback, as we are working to improve some aspects of your stay. We thank you for your constructive critism, as we aim to exceed expectations. Thank You for choosing Placemakr,We hope to see you again soon!

10/10 Excelente

Natalia

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
It was great. Front desk guy name Armani was the best!!!
Se hospedó 3 noches en junio de 2023

4/10 Mediocre

Susan

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
Loved the location; staff tried to be helpful; half the hotel had no air conditioning as roof units were broken; Insufficient communication; hall rug stained; room had 2 pictures of pealing paint???
Se hospedó 5 noches en junio de 2023
Respuesta de General Manager el 11 jul. 2023
Thank you for your comments. We trust you came to our team with any concerns so we could promptly address them, and we will pass your comments along for improvement. In the future, we hope to welcome you back for a better overall experience.

10/10 Excelente

Ryan

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Way better than I expected
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager el 11 jul. 2023
Thank you for your five-star rating!

6/10 Aceptable

Dmitry

Viajó por negocios
Le gustó: Limpieza
This hotel does not provide breakfast.
Se hospedó 4 noches en mayo de 2023
Respuesta de General Manager el 11 jul. 2023
Thank you for your comments. While we don't advertise a complimentary breakfast, please know that we do provide tea and coffee in the common area, as well as a coffee shop available for our guests. Should you wish for a more substantial morning meal, please reach out during your stay and we will gladly suggest a local eatery to two. We hope to see you again in the future for a better overall experience.

4/10 Mediocre

Pamela

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Chia Ton

Viajó con su familia
Le gustó: Limpieza
Se hospedó 3 noches en mayo de 2023

4/10 Mediocre

Tyler

Viajó por negocios
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
AC was out in the whole building. Sink and showers sputtered even putting out gray water at one point. Staff was nearly completely absent, often not at front desk or answering phone. Breakfast was pretty meh. I know it's a cheap hotel, but like dang y'all.
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

C

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Liked the historic quality, at first did not like the slowness of the internet but that corrected. Close to everything, particularly the Metro!
Se hospedó 3 noches en mayo de 2023
Respuesta de greg el 15 may. 2023
Thank you for the great review of our property! We are glad that you enjoyed your stay here at Oakwood Dupont Circle and hope to see you again very soon.

6/10 Aceptable

Anika Nailesh

Se hospedó 4 noches en mayo de 2023