Dear Salvadora, As a family friendly Hotel & Casino, we take these incidents very seriously. Please rest assured that the security of our guests is a top priority here at MGM National harbor. We sincerely apologize for this unfortunate experience and would like to provide further assistance. Please do reach out to our property at 301.971.5000, ext. 0 and request to speak with our Security team to discuss any updates regarding your case. We advise to file a Police Report as well if wishing to open an additional investigation - as they have the ability to pursue additional charges. While this experience is disheartening, we would like to prevent any such misunderstandings from occurring in the future - whether they be at our properties or any other hotel chains. Self-parking at MGM Resorts International is available to our guests for their convenience. As we are a very family friendly property, there is Security presence around the clock – both inside our property as well as outside with bike officers. Additionally, all MGM Resorts properties have an Emergency Response Team which remains watchful while undercover, and also handle specialized K-9 units. However, our property cannot hold responsibility for loss of or theft to any article left in vehicles. These terms are listed on each parking ticket voucher, as well as on our reservation confirmations and online web-page. Please be advised that these terms remain true for all public parking structures. We appreciate your patronage and hope for the chance to better your opinions of our resort in the future. Well Wishes,

Thank you for staying with us! We are so pleased to hear you had a great time. We look forward to welcoming you back soon.