Communication with the owner/ vacasa was terrible. When we arrived, with children wh had been in the car all day and excited to swim (the primary reason for coming) we could not find the pool pass anywhere. There was nothing explaining we needed one/ or where to find inlt, in the home or in our email. We got all dressed in our swimsuits amd went down to the pool only to find it locked. So we searched the house high and low for a key and could not find one. We messaged the owner, didnt hear nack for over 30 minutes, so messaged again, theu said give me a moment, never messaged me again. So i asked again, only for them to wvwntually say "ask the front desk". We never got to swim that day or evening. We eventually found the key, tuckedd away u der a bunch of charging cords. The comminicayion was terriblw. And for that reason i ddidnt enjoy staying here. Also, the water slide was down, even though it was advertised that it was open. Had we known that we would have chosen somewhere else to stay.