2/10 Terrible
Eleanor K.
13 sept. 2025
We had a very negative experience with the property manager. When we returned to the apartment at night, we had trouble unlocking the door and contacted the host for help. Instead of assisting, she became annoyed, hung up on me, and never called back as she said she would. Later, she sent a message threatening to call the police if we didn’t leave, even though our car keys were inside the apartment, making that impossible. We didn’t see that message until the next morning, so we continued trying to get in and eventually managed after about 15 minutes of wiggling and working with the key. Unfortunately, when we went to remove the apartment key from the lock, it broke. We informed the host of what happened, but she has since responded with aggressive and harassing messages, despite this being an honest mistake.
Eleanor K.
Se hospedó 1 noche en septiembre de 2025