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Opiniones sobre The Clan Terrigal

4 out of 5
The Clan Terrigal
1 Oceanview Drive, Wamberal, NSW

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 185 de 416 opiniones" "
Evaluación: 8 - Bueno. 164 de 416 opiniones" "
Evaluación: 6 - Aceptable. 49 de 416 opiniones" "
Evaluación: 4 - Mediocre. 16 de 416 opiniones" "
Evaluación: 2 - Terrible. 2 de 416 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

7,6/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

linda

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
TV didn't work, and the AC only blew cold air! Good location, very clean. Easy to check in.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Janette

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thank you to the lovely team at The Clan, they were very obliging to move us to a downstairs room to accommodate my grandson with a disability. Beds were very comfy and facilities were very good. We were all set up for our late check in even down to the lights turned on for us. The cafe in the premises does an excellent breakfast. Could not be happier.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good views
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Nikki

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff were lovely & friendly. The brekky & coffee was amazing. Really nice spot right on the water. Walk to the ocean & across to town. Will stay again. The staff went above & beyond to make sure our room was ready a bit earlier for us.. We really appreciated it.. 🙂
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Riikka

Se hospedó 3 noches en enero de 2024

10/10 Excelente

Adam

Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Jason

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
A perfect location with great access to the beach. The only criticism I have is being woken up every morning by housekeeping. I like a sleep in on holidays and there was no Do Not Disturb sign to be found. And please do not open my door!
Se hospedó 4 noches en diciembre de 2023

8/10 Bueno

Bruce

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Location is fantastic and house had plenty of space though needs a refurb and a few more bowls & glasses. And a deep clean. But otherwise is a great set up for a family. Plenty of clean towels and beds were comfortable.
Se hospedó 6 noches en diciembre de 2023

8/10 Bueno

Veronica

Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

CHUL JUN

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Andrew

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Geoffrey l

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Scott

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were lovely
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Katerina

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms are clean and spacious and location is brilliant. Highly recommend for Terrigal!
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Hannah

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful,clean,comfy,and great staff.Would stay there again in a heart beat
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Denise

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and nice and safe
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Kelly

Le gustó: Limpieza

10/10 Excelente

Denise

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location and value
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Naomi

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff were amazing, Ned’s were comfy and nice and close to lots of dining options.
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Zelko

Le gustó: Personal y atención
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Lisa

Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Gabriella

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The three bedroom cottage was spacious but run down. When we pointed out problems the front desk dealt with them promptly- thank you.
Se hospedó 3 noches en abril de 2023

10/10 Excelente

Martin De

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

sarah

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
it was immaculately clean, comfortable beds and pillows. alowed families to stay together in a group however in separate rooms. delish breakfast and fantastic service by all staff.
Se hospedó 2 noches en febrero de 2023

8/10 Bueno

michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed in the “Cottage” which is actually a nice contemporary 3 bedroom house. Walking distance to beach, lake and shops. Being a bring your pet house the sofas have a dog odour.

10/10 Excelente

helen

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely helpful owner. Highly recommended.
Se hospedó 2 noches en noviembre de 2022

6/10 Aceptable

Tsukiko

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Firstly, even checking in Time is 1-6, suddenly changed to 4pm, that day, suddenly. We were trekking, and didn’t have any reception, so when we noticed the message from the hotel, was already past 4pm. We were so upset even we could check in as a result. And we were expecting having breakfast at the hotel’s restaurant, but was closed. And the slide door lock facing back yard was broken, even we booked for two night , there no spare toilet paper, and only 50 cm was left😓 TV was terrible condition to watch. We were very looking forward to staying this hotel, because of the good location. Can’t recommend to my friends.
Se hospedó 2 noches en julio de 2022

8/10 Bueno

Shelley

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
Great stop in the way back to break the trip up, breakfast was excellent and room size is huge for a family.
Se hospedó 1 noche en julio de 2022

4/10 Mediocre

Michael

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Stefan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2022

8/10 Bueno

Janette

Viajó con su familia
Le gustó: Personal y atención, servicios
Excellent location, property itself was a little run down.
Se hospedó 2 noches en febrero de 2022

10/10 Excelente

David

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
This property is built right on the lake and each of the rooms offers a small balcony. The staff were great. The hotel is located a short walk from town either via the beach or road, and out of the Hubbub that is often found at summer. Highly recommended for those that want a no fuss stay.
Se hospedó 4 noches en enero de 2022

8/10 Bueno

Susan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Well located for beach and lagoon, comfortable rooms, cafe on site with great breakfast and lunch options with friendly staff. To limit noise management and incursion of privacy, other patrons could be asked to set up their extra family outdoor room/tents further back from other patrons room boundaries.
Se hospedó 2 noches en diciembre de 2021

8/10 Bueno

Catherine

Viajó con su familia
Le gustó: Personal y atención
We loved the location and lake view. The breakfast was fantastic!! Staff were very friendly and helpful. Great value for money
Se hospedó 2 noches en diciembre de 2021

10/10 Excelente

Harold Le

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good position, excellent brekky, would stay there again.
Se hospedó 3 noches en diciembre de 2021

8/10 Bueno

Cameron

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Perfect for a night or two if you plan to visit the area for work or a short break
Se hospedó 4 noches en noviembre de 2021

10/10 Excelente

Veljko

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Slightly dated, but nicely kept, very clean and updated very important (TV, lights, beds).
Se hospedó 3 noches en noviembre de 2021

8/10 Bueno

Kirupanithy Velummailum, Auburn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One room fan not working and wi Fi not working most of the time
Se hospedó 2 noches en octubre de 2021

10/10 Excelente

Dennis

Le gustó: Personal y atención
I didnt stay but staff (Brenda) was very helpful & gave me a full credit on my cancellation. The Clan's deal was "no refund" so I expected to lose my payment.
Se hospedó 1 noche en octubre de 2021

6/10 Aceptable

Lorna

Le gustó: Comodidad de la habitación
The carpet smelt and was wet beside the bed. The staff were pleasant and immediately relocated us to a different room. The second room was old and worn but clean. The carpet was stained and ill fitted. The bathroom smelt of degrading, old plastic maybe from the clean but ancient looking toilet cistern and seat. Bedding was clean and bed comfortable. Excellent position walking distance to beach, restaurants, shops.
Se hospedó 2 noches en junio de 2021

8/10 Bueno

robyn

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Friendly place to stay
The staff were very good and extremely helpful. They gave us directions on where to eat. There was a slight problem with the first room and we were immediately upgraded to a different room. Breakfast was excellent and plenty of it. We didn't need lunch either days. Would definitely stay again.
Se hospedó 2 noches en mayo de 2021

6/10 Aceptable

Cliente verificado

Viajó con su pareja, Viajó por negocios
No le gustó: Estado de la propiedad e instalaciones
Excellent location
Se hospedó 1 noche en mayo de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The room was clean and comfortable. The staff were friendly and accomodating! We had a lovely stay!
Se hospedó 2 noches en abril de 2021

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza
The bathrooms were very dated, this included the hair dryer which stopped working after 30secs. The service desk did provide me with a newer dryer. There was also bait left in the fridge from a previous guest.
Se hospedó 2 noches en abril de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location
We really enjoyed our stay at The Clan. Perfect Location right on the water with views of the beach & just a short walk to Terrigal town center. Highly recommend breakfast at the Motel Cafe, it was amazing.
Se hospedó 3 noches en marzo de 2021

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked the fact that there were plenty of power points for recharging devices. Thank you! I found the set of stairs (behind office) a challenge the ‘riser’ was steep and stairs a bit slippery and with luggage - I was nervous! I should have asked for a ground floor room.
Se hospedó 2 noches en marzo de 2021

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
The room service for cleaning was terrible . Despite requesting , they didn’t do till late afternoon & didn’t leave toiletries, tea, sugar , milk etc for 4 persons . We had to repeatedly request for these items
Se hospedó 4 noches en febrero de 2021
Respuesta de Nicole el 3 mar. 2021
I am sorry that our Housekeeping team did not supply your toiletries and coffee items in a timely manner. We do hope that your overall experience was pleasant. We appreciate and thank you for your comments.

10/10 Excelente

Daniel, Sydney

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay right on the water, was good to be right next to the sand.
Se hospedó 2 noches en enero de 2021
Respuesta de Nicole el 3 mar. 2021
Thank you for your review and I am delighted that you enjoyed our right on the lake location. Perfect spot for walks, swims or just taking in the view. Look forward to you visiting again.

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención
The room had a funny smell, sort of like an aged care home. Room service also helped themselves into entering the room which shocked me, even though I said I didn’t need anything. Staff at reception were very nice though.
Se hospedó 2 noches en diciembre de 2020