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Opiniones sobre La Quinta Inn & Suites by Wyndham Walker - Denham Springs

2.5 out of 5

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 470 de 971 opiniones" "
Evaluación: 8 - Bueno. 283 de 971 opiniones" "
Evaluación: 6 - Aceptable. 97 de 971 opiniones" "
Evaluación: 4 - Mediocre. 74 de 971 opiniones" "
Evaluación: 2 - Terrible. 47 de 971 opiniones" "

8,4/10

Limpieza

8,8/10

Personal y atención

7,8/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Rafael

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Very good
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 4 may. 2024
Hello Rafael,We are pleased to hear that you had a positive experience during your stay with us. Your feedback is valuable to us, and we hope to welcome you back in the future for another enjoyable stay. Thank you for choosing to stay with us!

10/10 Excelente

Josue

Respuesta de Manager el 5 feb. 2023
Hello Josue,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

2/10 Terrible

Jazmin

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Horrible!!! Los buenos comentarios no pueden ser reales, escogimos este hotel porque nos quedaba de paso en un road trip y tenía buena calificación. Llegamos cerca de la 1 de la mañana muy cansados. Nos asignaron habitación en el tercer piso y listos para caer rendidos vimos una pequeña cucaracha, luego corrió otra y otra... Eso esta infestado!! Baje a recepción y pedí cambio de habitación, me dieron otra en el mismo piso y ya con desconfianza revise todo, sábanas manchadas, pelos entre las sábanas, muebles escurridos, de terror!! Agarramos maletas dispuestos a salir de ahí y nos dieron una habitación ahora en el segundo piso, esa estaba razonable, pero definitivamente en mal estado. Estábamos demasiado cansados y nos quedamos así. No podía comunicarme con Expedia por teléfono por fallas en su sistema y cuando por fin me contestaron por el chat básicamente me dijeron que pidiera cambio de habitación o si quería que ellos lo hicieran... Muy mal. Al día siguiente me apareció un gran cupón por $25 de un total de $117 algo así que puntualmente cobraron por las molestias. Me parece un poco grosero, pero ok... No vayan porfavor a ese lugar!!!
Se hospedó 1 noche en agosto de 2022
Respuesta de Manager el 4 sept. 2022
Hello Jazmin,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 Excelente

LEIBNIZ ORLANDO

Se hospedó 1 noche en agosto de 2022
Respuesta de Manager el 18 ago. 2022
Hello LEIBNIZ ORLANDO, On behalf of our entire staff thank you for staying with us and for rating your stay.,

2/10 Terrible

PEDRO ANTONIO

Viajó por negocios
No le gustó: Personal y atención, estado de la propiedad e instalaciones
PAGUE RESERVACION Y NO HUBO HABITACION..
llegue al hotel y no habia habitaciones!! ya estaba pagada la noche y no me la respetaron.. agradecere me digan como solicitar mi reembolso...me cargaron la noche a mi tarjeta de credito. gracias..
Se hospedó 1 noche en enero de 2022
Respuesta de Manager el 19 ene. 2022
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

10/10 Excelente

Johana, Odessa

Viajó con su pareja, Viajó con mascotas
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
El hotel está recién remodelado. La atención al cliente fue fenomenal.
Se hospedó 1 noche en noviembre de 2021
Respuesta de Manager el 20 nov. 2021
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en abril de 2021
Respuesta de Manager el 23 abr. 2021
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

2/10 Terrible

Cliente verificado

Viajó por negocios, Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Horrible toallas sucias baño sucio una mala experiencia
Se hospedó 1 noche en marzo de 2020

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios
Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones

10/10 Excelente

Gerald

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Eggs and sausage were good! Danish... Nice! Soft water in the Shower! Nice... Mattress! Clean... Smelled... good! Nice... Management!
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 22 may. 2024
Hello Gerald,We are pleased to hear that you enjoyed the breakfast items, shower experience, mattress comfort, cleanliness, and interactions with our management team during your stay. Your positive feedback is much appreciated, and we hope to welcome you back for another pleasant stay in the future.

8/10 Bueno

Julian, Forney

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice place
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 13 may. 2024
Hello Julian,We are delighted to hear that you found our hotel to be a nice place. We strive to provide all our guests with a pleasant experience during their stay. Thank you for your feedback!

10/10 Excelente

Rex

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
2 dislikes: Breakfast had a lot to be desired and sheets had those little pills that made them feel like grit in the bed.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 13 may. 2024
Hello Rex, Thank you for sharing your feedback with us. We appreciate your comments and will ensure they are passed along to the relevant teams for further review and improvements. Our goal is to provide a comfortable stay for all guests, and we apologize for any inconvenience caused during your visit.

10/10 Excelente

Desiree

Viajó con su familia y niños pequeños, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and quiet
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 26 abr. 2024
Hello Desiree,We are pleased to hear that you found our hotel clean and quiet. Our team strives to provide a peaceful environment for all our guests to enjoy during their stay. If there is anything else we can do to enhance your experience in the future, please do not hesitate to let us know.

8/10 Bueno

Julian, Forney

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 17 may. 2024
Hello Julian, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Bueno

Julian, Forney

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 26 abr. 2024
Hello Julian,Thank you for sharing your feedback with us. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.

10/10 Excelente

Yesenia

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Loved it! Just no parking
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 26 abr. 2024
Hello Yesenia,We appreciate your positive feedback and are glad to hear you enjoyed your stay overall. For any future visits, please feel free to inquire about local parking options to enhance your experience even further. Thank you for choosing to stay with us.

8/10 Bueno

Alejandra, New Iberia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall at a nice stay only issues was the air conditioner kept making a clanking noise at night, and when we came back after dinner there were NO parking spots left very small parking lot. But overall very nice!
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Hello Alejandra,We appreciate your feedback on your recent stay with us. We apologize for any inconvenience caused by the noise coming from the air conditioner and the limited parking availability. Your comments are valuable to us as we strive to improve our services for all our guests.

2/10 Terrible

SARAH

Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 8 may. 2024
Hello SARAH, We're sorry to hear that you didn't fully enjoy your stay. Please feel free to reach out to us directly with any further details about your experience so we can address any issues. We hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Pamela

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was traveling alone with my underage son and had a horrible experience at a hotel in Hammond where we decided to walk out and cut our losses. We booked a room at this La Quinta, about 30 minutes down the road - and from the moment we walked in we knew we were in a much better place. The hotel was clean, smelled great, and the parking lot was well lit. Brittany at the front desk was wonderful and got us checked in and up to our room quickly. The room was clean, the beds were comfortable, the water was hot, we slept well and felt safe and had a good breakfast the next morning before continuing on our way. THANK YOU for saving the day (and the night…and my nerves). Brittany deserves a raise. Five stars!
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 19 abr. 2024
Hello Pamela, We are thrilled to hear that you had a better experience during your stay at our La Quinta hotel in Hammond. We pride ourselves on maintaining a clean and welcoming environment for all our guests. It's wonderful to hear that Brittany provided excellent service and that you felt safe and comfortable during your visit. Your kind words are appreciated, and we thank you for choosing to stay with us. We hope to welcome you back in the future for another great stay!

10/10 Excelente

Carlene

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
C
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 13 abr. 2024
Hello Carlene,Thank you for sharing your feedback with us. We appreciate your comments and will be sure to share them with our team for further review and improvement. Your satisfaction is important to us, and we hope to welcome you back in the future for an even better experience.

10/10 Excelente

Gajuena

Viajó por negocios, Viajó en grupo
Nice people when we checked in
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 12 abr. 2024
Hello Gajuena,We are delighted to hear that you had a positive check-in experience. We appreciate your kind words and hope to welcome you back to our hotel in the future.

8/10 Bueno

Heather

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was nice and clean
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 11 abr. 2024
Hello Heather,We're delighted to hear that you found our hotel nice and clean. Your feedback is greatly appreciated as we strive to provide a comfortable stay for all our guests. Thank you for taking the time to share your experience with us.

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 11 abr. 2024
Hello Thomas,We're thrilled to hear you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excelente

Adrienne

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I came in really early from driving and was still able to check in front desk guy was very helpful and I appreciate that. Everything was nice clean and smelled fresh
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 7 abr. 2024
Hello Adrienne,We are delighted to hear that you had a positive check-in experience and enjoyed our clean and fresh accommodations. Your comfort and satisfaction are important to us. If there is anything else we can assist you with, please feel free to contact us.

6/10 Aceptable

Theresa

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Staff was great, beds comfortable. My room assignments were not desirable. Had to move from original because a/c unit would not work for me. Second placement was also on 1st floor, but directly in front of the elevator and housekeeping. EVERYTHING could be heard through door and walls. Minor plumbing issues. Just needed some maintenance TLC.
Se hospedó 3 noches en marzo de 2024
Respuesta de Manager el 4 abr. 2024
Hello Theresa, We appreciate your kind words about our staff and comfortable beds. We regret to hear about the inconveniences you experienced with your room assignments. Your feedback will be shared with the relevant teams for their review and improvement. Thank you for bringing these issues to our attention.

10/10 Excelente

Khaled

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great experience nice facilitie
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 1 abr. 2024
Hello Khaled,We appreciate your feedback and are delighted to hear that you had a positive experience with our facilities. Guest satisfaction is our priority, and we hope to welcome you back soon to create more wonderful memories during your stay.

8/10 Bueno

Krystle

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 2 abr. 2024
Hello Krystle, We appreciate you choosing our hotel for your stay! If you have any feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another memorable experience.

10/10 Excelente

Kelsey

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was great
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 29 mar. 2024
Hello Kelsey,We are delighted to hear that you had a great experience during your stay with us! We appreciate your kind words and hope to welcome you back again soon for another enjoyable visit.

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Basic highway accomodation, good for an overnight stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 27 mar. 2024
Hello Michael,We appreciate you taking the time to share your feedback with us. We are pleased to hear that our hotel served its purpose as a convenient stop for your travels. If you have any suggestions for ways we can enhance our guests' experiences, please feel free to let us know.

10/10 Excelente

James, Palmer Lake

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had our dog with us. It was very convenient, clean and quiet, and worked out great.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 22 mar. 2024
Hello James,We're pleased to hear that you and your furry friend enjoyed your stay with us. Providing a comfortable and peaceful experience is our top priority for all guests. We are happy to have met your expectations and look forward to welcoming you back in the future.

10/10 Excelente

Monica

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk lady was very friendly and pleasant.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 22 mar. 2024
Hello Monica,We're delighted to hear you had a positive interaction with our front desk team. Your kind words are greatly appreciated. Thank you for sharing your experience with us.

6/10 Aceptable

Joshua

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 7 abr. 2024
Hello Joshua,We appreciate you choosing our hotel for your stay! Should you have any feedback you'd like to share with us, please don't hesitate to reach out. We hope to welcome you back soon for an even better experience!

10/10 Excelente

Zugan

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 3 abr. 2024
Hello Zugan,We are delighted to hear that you had an excellent stay with us! We look forward to welcoming you back soon for another enjoyable experience at our hotel.

4/10 Mediocre

Margaret

Le gustó: Personal y atención
The water in the shower would not get hot !!! They put someone with children by me and I had to listen the crying and screaming all night
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 13 mar. 2024
Hello Margaret, We apologize for any inconvenience during your stay. Our team strives to accommodate all guests carefully, and we regret to hear about the disturbance with the noise. Your feedback will be shared with the appropriate departments for further review and improvement. We hope you will consider contacting our management directly to address your concerns in more detail.

6/10 Aceptable

charles w johnson

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They have got to update their pillows !
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 12 mar. 2024
Hello charles w johnson, Thank you for sharing your feedback with us. We appreciate your input and will take it into consideration for future improvements to our services. If you have any further comments or suggestions, please do not hesitate to reach out to us directly.

10/10 Excelente

WeiShu

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Smoke free, nice staff, affordable option outside of BRLA. Super recommended!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 6 mar. 2024
Hello WeiShu,We appreciate your positive feedback on our smoke-free policy, friendly team, and competitive rates. Thank you for recommending us as a top choice near BRLA. We hope to welcome you back for another great stay soon.

6/10 Aceptable

Eric

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Did not like how they require a $100 deposit in cash only.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 3 mar. 2024
Hello Eric,We are sorry to hear about your experience with our deposit policy. Your feedback is valued, and we will share it with our team for review. For any further concerns, please reach out to our management directly. Thank you for your comments.

8/10 Bueno

Mitchell

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The air conditioning unit was noisy.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 3 mar. 2024
Hello Mitchell,We appreciate your feedback regarding the noisy air conditioning unit. Your comments have been noted for future improvements.

8/10 Bueno

JEFFERY

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great room, very comfortable bed.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 2 mar. 2024
Hello JEFFERY,We are delighted to hear that you found your room comfortable with a great bed. Your comfort is our priority, and we're pleased you enjoyed your stay with us. Thank you for choosing our hotel for your accommodation needs.

4/10 Mediocre

James E Hammonds

Viajó por negocios
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
The first thing that caught my attention was they wanted a cash deposit for incidentals instead of a credit card ($100.00). Who does that? I have stayed in number of La Quinta Inn's but I won't be doing so again. It was noisy and the gym was a joke. Staff was good and breakfast was disappointing.
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager el 2 mar. 2024
Hello James E Hammonds, We regret to hear about your disappointment with the deposit process and the noise levels during your stay. We appreciate your feedback regarding the gym and breakfast, as we are always looking for ways to improve our guests' experience. Thank you for acknowledging our staff's efforts during your visit. Your comments will be shared with the team for further review.

6/10 Aceptable

Stephanie

Viajó con su familia y niños pequeños, Viajó con su familia
It’s okay for a night, the place is outdated. Breakfast was good but the yogurt was expired.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 29 feb. 2024
Hello Stephanie, We appreciate your feedback and will share it with our team for improvement. Our breakfast options are usually well-received, and we'll address the yogurt concern. If you have any further comments, please feel free to reach out to us.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a clean nice environment
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager el 28 feb. 2024
Hello Michael,We are delighted to hear that you found our hotel to be clean and pleasant during your stay. Our team takes great pride in maintaining a welcoming atmosphere for all our guests. Should you have any further feedback or inquiries, please feel free to reach out to management. Thank you for choosing to stay with us.

10/10 Excelente

Nerissa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 29 feb. 2024
Hello Nerissa,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another amazing experience.

10/10 Excelente

Joseph

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great stay
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager el 28 feb. 2024
Hello Joseph,We are delighted to hear that you had a great stay with us. Should you have any feedback or concerns, please feel free to reach out to our management team directly for further assistance. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 Excelente

Kevin

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 22 mar. 2024
Hello Kevin,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. If you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

4/10 Mediocre

Bruce

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Staff not friendly. Made me feel bad. Required $100 cash deposit at check in Breakfast was poor. Tub in bad shape No coffee in room
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 22 feb. 2024
Hello Bruce, We appreciate your feedback and apologize for any inconvenience caused. Our team aims to provide a welcoming atmosphere for all guests. Please note that the cash deposit is a standard procedure. We value input on our breakfast offerings and will review this internally. The maintenance team will inspect the tub, and we'll assess our room amenities.

10/10 Excelente

April

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 22 mar. 2024
Hello April,We are thrilled to hear that you had a wonderful experience during your stay with us! Our team looks forward to welcoming you back again in the future.

8/10 Bueno

Christine, Indianapolis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 17 feb. 2024
Hello Christine,We're thrilled to hear you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excelente

Michael

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 22 mar. 2024
Hello Michael,Thanks for choosing us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!