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Opiniones sobre Chase On The Lake Resort Hotel

3.5 out of 5
Chase On The Lake Resort Hotel
502 Cleveland Blvd, Walker, MN

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 286 de 553 opiniones" "
Evaluación: 8 - Bueno. 160 de 553 opiniones" "
Evaluación: 6 - Aceptable. 57 de 553 opiniones" "
Evaluación: 4 - Mediocre. 34 de 553 opiniones" "
Evaluación: 2 - Terrible. 16 de 553 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

8,2/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

ROBERT

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Unhappy
Wouldn't recommed. Shows age and needs updatig. No hand soap in room, no plug in tub, couldn't regulate temperature, lobby and halls had odor. Expensive for such low rate hotel.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Chase on the Lake el 18 sept. 2023
Dear guest, as new owners, we value your feedback and are committed to making improvements based on your comments. We're actively addressing the issues you raised to ensure a better experience for our guests. We hope you'll give us another chance to exceed your expectations in the future. Thank you for your valuable input.

4/10 Mediocre

Lisa, victoria

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pool needs to be cleaned. Hot tub needs to be replaced. No housekeeping. No shampoo or body wash, took 4 phone calls to get a hold of the front desk. New management seems to be letting the property go. So sad. It’s a great location! Right on the water and in downtown Walker. Everything is within walking distance. Walker is a nice city
Se hospedó 3 noches en julio de 2023
Respuesta de Chase on the Lake el 23 ago. 2023
Thank you for your feedback. New ownership took over at the beginning of a very busy season, taking on a building that needs some TLC. These are all things we plan to remedy and know guests who come back time and time again will see the improvements that we will be making as soon as we are able. We apologize that your stay did not meet your expectations.

6/10 Aceptable

Sue

Viajó con su pareja
No le gustó: Limpieza, personal y atención
Nice lake. Good boat slips available for a fee. Rooms were OK, but no daily service, still. No one mentioned this specifically on the booking. And a letter that we got from the hotel had a link to say “here’s what you can expect from your stay“ and when I clicked on that page it was unavailable. When we checked in, no one said anything either, and, I suppose, I probably signed a piece of paper upon check-in that probably mentioned it, but I didn’t read it and no one said, here’s how you get towels, here’s what you do with your garbage, etc. My bad, but it seems like we should be past no service, esp since no other Covid protocols seem to be followed. Two other things: the sink was extremely slow to drain, which is kind of gross, and the Keurig coffee machine didn’t work. Otherwise, beds were comfortable enough, and good shower pressure. We might stay here again, but no daily service is sure irritating for a hotel stay.
Se hospedó 4 noches en junio de 2023

10/10 Excelente

Steven, Bloomington

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We stayed in a 2 bedroom condotel and my family's experience have been excellent. The property is clean, the staff is great and walking distance to shopping is great. It is a small town so a lot of stores close early and very limited restaurant choices but we also brought our own food so we managed. Overall great experience and will definitely come back!
Se hospedó 3 noches en junio de 2023
Respuesta de Chase on the Lake el 22 jun. 2023
Thank you Steven! We appreciate your review and look forward to seeing you again soon.

10/10 Excelente

Michelle, Mantorville

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location right on the shores of Leech Lake and walkable to restaurants and bars. The hotel was spotless and we had a great time at the 502 on-site restaurant-great service! A hidden gem in the small lake town of Walker.
Se hospedó 2 noches en junio de 2023
Respuesta de Jen el 20 jun. 2023
Thank you Michelle for your review! Hope you can come back again real soon!

6/10 Aceptable

Kimberly

Viajó con su pareja
Le gustó: Limpieza, personal y atención
We had stayed here in the past and they really do a good job in regard to having friendly helpful staff. I think the problem this time was like everywhere else, you just don't have enough people to carry out the mission. We tried to eat in the restaurant that doesn't take reservations and were told 7:30 would probably be fine. When we arrived we were told they were "out of food." I think from our experience in other places that night that that is code for we don't have staff to make the food. We were able to find some bar food down the road but pretty limited options around. Our only other complaints were the TV remote couldn't pull up a guide and changing channels was painful, the deadbolt on the door wouldn't latch, and we had a little "hairball" cleanup in the bathroom. Overall though, pretty good, and very nice people. We get it on the staff thing. It seems to be the new normal, everywhere.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Mollie

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had a great time at Chase on the Lake, it’s a beautiful area and so nice that it’s close enough to walk to all the shopping and restaurants. The condo we stayed in had lots of room and our kids loved the pool!
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Robbin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Lawrence

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful location on Leech Lake, magnificent old hotel.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Michele

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Barbara

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful hitel
I was located near the elevator and that was irritating hearing the bell go off all the time. Room was beautiful, clean. Some other noisy guests. Thankfully they quieted down eventually.
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Kim

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Richard

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Wonderful family place
Se hospedó 1 noche en junio de 2023
Respuesta de Chase on the Lake el 16 jun. 2023
We appreciate the feedback

10/10 Excelente

Keith

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The new owners are doing a nice job shaping up the resort.
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Laurie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Mandi, Omaha

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pretty property
Se hospedó 3 noches en mayo de 2023

8/10 Bueno

Kim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great Family Trip, such a beautiful view from the room, the condo was like having our own apartment, just wonderful ! The only issue we had was the hot water would run out after 2 showers and we had 6 of us. Kids enjoyed the weekend with the candy shop and ice cream parlor and reefs all within walking distance ! Also a arcade downstairs, Besides the indoor pool and the beach area and being able to dine in or out close by ! Just perfect place, the 80 degree weather in May really helped also. We will be back, we will request the same room again !

8/10 Bueno

Marilyn, chatfield

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was quiet. Restaurant was closed by 8 pm. Withiut notice.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Denise

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Barry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Larry

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was very accommodating and made sure that they were meeting are needs for accessibility.
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Joan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful historic Hotel
Wonderful historic hotel In beautiful surroundings
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Kathryn

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Albert

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Brooke

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great staff and hot tub
Hot tub and pool area were awesome!!!! Having the bar there was great and the food was very good. Staff overall were happy and great to work with
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Lincoln

Se hospedó 1 noche en abril de 2023

4/10 Mediocre

Donna

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Guest rooms were not cleaned to an acceptable standard.
Se hospedó 2 noches en abril de 2023

8/10 Bueno

Yulia

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios
Loved the location! The view from our balcony was amazing! Pretty much everything you need within the hotel! No need to leave. But. We had a room with a balcony, and the lock on the door was not working! Definitely not kid-friendly! The matrass on one of the beds had a fart smell.
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Ryan

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Walker 2023
Could use a little maintenance
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Brock

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
Room and bathroom were clean, living space looked a bit disheveled and two of my lights didn't work, but that's not a deal breaker. I understand that the room I rented is likely more targeted to folks staying the week to fish leech lake. There were a couple stains on the carpet that made me question taking my boots off after a long day at work. Aside from that, the staff was great, the views are beautiful, I've definitely slept in worse beds, and everything else was very clean. I plan to come visit soon to fish leech and I'd definitely stay here again.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Brad

Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Donna

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
Have stayed here quite a few times and have to say this time was not the greatest the bathroom in our rom was disgusting and elevators dirty.. and the worst room was the fitness center food all over the floor dirty towels everywhere. It will a long... time before thinking about staying there again.
Se hospedó 2 noches en abril de 2023

8/10 Bueno

Jan

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, easy walking to shops, bars and restaurants in the area.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Jan

Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We’ve stayed there before years ago and it was not clean at all but now the place is well-staffed, friendly, super clean and the food downstairs is marvelous. So quiet as well!
Se hospedó 1 noche en marzo de 2023

2/10 Terrible

Michael

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Dennis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Jennifer

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención
We stayed lakeside and the band played till 11pm , we are all about music, drinks and a good time but the walls were paper thin. It was absolutely absurd the noise that came thru and the vibration. We spoke to the hotel staff and they just shrugged their shoulders and didn't seem to care on the night shift or the morning shift. We were very polite about the situation and we got zero reaction from the. Just oh well....
Se hospedó 1 noche en marzo de 2023

2/10 Terrible

Stacey

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Gay

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay!
Chase is a beautiful hotel. Nice people and great customer service. Very clean and well kept.
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Milagros

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Jaycob

Se hospedó 2 noches en febrero de 2023

8/10 Bueno

Tim

Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Anthony

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2023

10/10 Excelente

Tom

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was comfortable with the clean appearance of room when I entered the room.
Se hospedó 4 noches en febrero de 2023

10/10 Excelente

Cory

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2023

10/10 Excelente

Mae, Sioux Falls

Le gustó: Limpieza
We always feel so welcome when we stay at Chase on the Lake. The food is delicious at the 502.
Se hospedó 1 noche en febrero de 2023

2/10 Terrible

Brian

Viajó con su pareja
No le gustó: Personal y atención
No place to park
Se hospedó 1 noche en febrero de 2023

2/10 Terrible

Kimberly

Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Bernard J., Milwaukee

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Handy and friendly
Se hospedó 1 noche en enero de 2023

8/10 Bueno

Rose

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice location on the lake.
Se hospedó 2 noches en enero de 2023