6/10 Aceptable
alberto, Lakewood
Viajó con su familia
15 jun. 2024
Le gustó: Servicios
The property gives larger families a great option over a cramped hotel room. Many amenities were provided, including barbecue grills near the pool area, tennis courts and fitness centers. And the Villa counted on two full bathrooms, a full kitchen, cable and private washing machines. What needs improvement are the cleanliness and the condition of the villa. The entrance has a window with a broken blind curtain that could not be closed. I used a cardboard box to keep the sun from blasting light on our faces in the morning. The tub curtain in the downstairs bathroom was moldy and in need of change. That same bathroom had a window without a window screen (Inadequate ventilation). And sometime in the middle of night, the pipes in the vanity bathroom upstairs started to leak. Luckily I shut off the valve to the vanity and that seemed to do the trick in preventing further water damage but not before creating a softball size bubble in the kitchen ceiling below. I called in the property manager and during one of our excursions they sent in a handyman who cut out the bubble in the ceiling and left a piece of wood temporarily covering the hole. The repair and use of the faucet was not reinstated for the remainder of our trip.
alberto
Se hospedó 8 noches en junio de 2024