I originally booked this apartment in April 2019 and kept in contact with Bill, the host, in regards to photos since it is a brand new property, which none were provided due to current renovations but he reassured me that this property would be finished by the time we arrived, May 23, 2019 and sent me a link to his other similar property "the arbor apartment." I did not receive any further communication from Bill in regards to check in or photos of property. On day of arrival, I sent another message to Bill of how to check in to the property. He called me a few minutes later and apologized that he had forgotten about my reservation and that this place was not finished yet. He said that my family and I would be staying at "the arbor apartment" instead. He gave us directions to the new location and greeted us with his wife Diane upon arrival and gave us a tour of the house. I was very impressed with how quick he rectify the situation. The arbor apartment is a duplex with Bill and Diane residing on the other side. It's very quiet and the location was great for us, as we were going to Legoland. It's fully furnished. Checking out was very easy, I just called up Bill and let him know we were leaving and left the keys on the kitchen table. He did apologize again about forgetting our reservation and the renovations not being finished. Overall, my family and I enjoyed our stay at the arbor apartment.