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Opiniones sobre La Quinta Inn & Suites by Wyndham Virginia Beach

2.5 out of 5
La Quinta Inn & Suites by Wyndham Virginia Beach
2800 Pacific Ave, Virginia Beach, VA

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 397 de 1002 opiniones" "
Evaluación: 8 - Bueno. 307 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 149 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 74 de 1002 opiniones" "
Evaluación: 2 - Terrible. 75 de 1002 opiniones" "

8,0/10

Limpieza

8,2/10

Personal y atención

7,4/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

RitaMaria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
YES!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 13 mar. 2024
Hi Rita Maria,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.

10/10 Excelente

Jose Adilio

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Definitivamente si un día regresamos a Virginia Beach volveremos a hospedarnos acá! Lo recomiendo las habitaciones estaban muy limpias y agradables. Todo lo que deseas para tener un descanso como si estuvieras en tu casa.
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Jose

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Juana

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Yasmin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Nathiuzka

Le gustó: Estado de la propiedad e instalaciones
Good location
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Emma

Se hospedó 2 noches en julio de 2023

10/10 Excelente

Yamilka

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente, lo recomiendo, volveria a quedarme, todo queda muy cerca. Todo muy limpio.
Se hospedó 2 noches en julio de 2022

10/10 Excelente

Edgard

Se hospedó 3 noches en junio de 2022

8/10 Bueno

diana

Se hospedó 2 noches en mayo de 2022

8/10 Bueno

Byron

Se hospedó 2 noches en septiembre de 2021
Respuesta de Vicki el 23 sept. 2021
Thank you Byron for the lovely review of our hotel.

8/10 Bueno

Juan

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2021
Respuesta de TEAM LQ el 1 jul. 2021
Thank you for taking the time to share your rating of our hotel.

8/10 Bueno

Diony

No le gustó: Limpieza, estado de la propiedad e instalaciones
Nunca limpiaron la habitación el website debería tener más información sobre los servicios del hotel Internet malísimo la atención. al cliente estuvo buena.
Se hospedó 3 noches en junio de 2021
Respuesta de Vicki el 25 jun. 2021
Thank you Diony for the nice review of our hotel.

6/10 Aceptable

Lermit

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2021
Respuesta de TEAM LQ el 4 mar. 2021
Thank you for taking the time to provide us with your feedback, We hope to see you next time you are in the area.

10/10 Excelente

Waldemar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Súper excelente
Súper bueno todo bien limpio y siguiendo los protocolos de la pandemia por dentro súper bonito todo remodelado súper quiero volver yo siempre que voy de viaje me gusta la quinta inn pues acepta mi perrito y eso lo que busco poder disfrutar y que mi perrito esté bien también lo recomiendo
Se hospedó 5 noches en octubre de 2020
Respuesta de TEAM LQ el 9 ene. 2021
¡Gracias por quedarse con nosotros y dejar un comentario tan amable! Esperamos verte a ti y a tu cachorro en el futuro.

8/10 Bueno

Margarita

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Este hotel es muy bueno especialmente porque puedo llevar mi perrito 🐶 y me gusta mucho el lugar muy conveniente para caminar hacia la playa lo único que no me gusta es que la limpieza no la hacen muy bien
Se hospedó 2 noches en julio de 2020
Respuesta de Vicki el 6 ago. 2020
Thank you Margarita for the review and nice rating of our hotel.

2/10 Terrible

Nancy, Virginia

Viajó en grupo
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
Terrible service, took them forever to find our reservation, the building was under remodelation and it wasn't very convenient. The pool and the breakfast were not available although it says was open.
Se hospedó 1 noche en junio de 2020
Respuesta de Vicki el 29 jun. 2020
Thank you for taking the time to review our hotel. We apologize for the reservation error. We are not currently under renovation, we have certain areas closed off like pool and breakfast access since they are both closed due to pandemic restrictions.

8/10 Bueno

Roberto

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios
El hotel esta remodelado y tiene buen desayuno pero el a/c no trabaja bien y el baño no le funciona el extractor.
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Hajar

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
Hi Hajar,We are sorry your stay was not better! Thank you for your review.

6/10 Aceptable

Yolanda

Viajó con su familia
I was told they charge for parking.At checkout , I asked about the charges and was told the older lady didn’t know what she was talking about. I asked for a bill to verify if any parking fees, but was told since I booked through a third-party (Expedia), I have to get a receipt from them. I really don’t understand this. The hotel was noisy with dogs and uncontrollable children yelling and screaming up and down the halls.. Telephone in room but not connected. Unable to contact front desk unless you call in your personal cell phone.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 26 abr. 2024
Hi Yolanda,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately.

8/10 Bueno

David

Viajó con su pareja, Viajó por negocios
One thing I will say is Andres at the front desk was excellent and very helpful and friendly. Another person who worked the front desk was useless, We were there for four nights and at first we thought they were having a bad day, but it continued for all four days, a smile would go along way with her ….ill let you figure out who it was as I won’t mention her name. The facility itself is relatively clean, at night there were loud people in the hallway after 10pm, so it seems to be a young crowd, the smell of marijuana on people walking into the elevator was annoying but that’s everywhere these days. We made our reservations well before April 15, but the front desk lady (the one with no personality) made it a point at the front desk that we were getting free parking and I asked her why wouldn’t I get free parking? and the response was well after April 15 you have to pay $15 a day for parking and I said I’m a guest of the hotel. Why would I have to pay for parking?…. the response was well all the hotels charge for parking after April 15 during the season and I thought that was atrocious that you would charge your paying customers to park. Breakfast was simple and basic but appreciated. Would I stay there again, maybe, maybe not but I would definitely look for another hotel to see if there’s anything Better in the area
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager el 26 abr. 2024
Hi David,We are sorry your stay was not better! We pride ourselves on providing excellent customer service. Your concern has been brought to our attention and will address with staff immediately.

8/10 Bueno

Leslie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 26 abr. 2024
Hi Leslie, Thank you for your review. We are glad you were satisfied but want to make an even bigger impact. We hope to get to five stars on your next visit!

8/10 Bueno

Lena

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Limpieza
Ok
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 26 abr. 2024
Hi Lena, Thank you for your review. We are glad you were satisfied but want to make an even bigger impact. We hope to get to five stars on your next visit!

10/10 Excelente

karen

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was better than expected for the price. Staff was friendly. Room was nice and clean. Elevator was a little suspect but otherwise ok.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 26 abr. 2024
Hi Karen,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.

2/10 Terrible

Shawnda

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I was so disappointed that we had to end our trip a day early because the next morning, after getting out the shower, a cockroach runs out from behind the toilet! I killed it and showed the manager who did not seem shocked at all. Definitely not staying here again!
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 26 abr. 2024
Hi Shawnda, We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.

6/10 Aceptable

Rhonda, UPPER MARLBORO

Le gustó: Limpieza, personal y atención
4/11/24: The front desk (female) associate was very patient and had a great spirit last evening However, while booking this hotel, I called to confirm if they had an indoor swimming pool, another (male) associate said YES the hotel had an indoor pool. So I proceeded to book. Upon arrival, and checking in we found out that male associate who answered the phone LIED about the indoor pool. Last night’s associate said that they changed it into a gym. She claimed that was done before she got there as she was NEW to the position. I was very upset. No manager was on site. I’ve reached out to Wyndham to tell them about the experience, filed a complaint, and hoped that we were moved to a different hotel. I received an automated email stating they would get back to me within a week. I was very angry and plan to reach again this morning! I’m definitely going to have a talk with management first thing this morning about whoever that employee was . I’m LIVID over the bait and switch. If I knew it didn’t have a pool, I wouldn’t have booked here!!!! EXPEDIA, I want some type of compensation back to my card that I used. Will be reaching out again within the next few days regarding this issue.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 26 abr. 2024
Hi Rhonda,Thank you for your review. We are glad you were satisfied but want to make an even bigger impact. We hope to get to five stars on your next visit!

2/10 Terrible

Zaira

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is old has mold all over the windows and bathrooms.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 12 abr. 2024
Hi Zaira,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.

8/10 Bueno

Jeffrey

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I don't have any complaints. I enjoyed a cozy restful night pretty good breakfast selection.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 2 abr. 2024
Hi Jeffrey,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.

8/10 Bueno

Martine

Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 26 abr. 2024
Hi Martine,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.

8/10 Bueno

Jon, Titusville

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast of cold hard boiled eggs and microwaved mini sausage patties was not good
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager el 25 mar. 2024
Hi Jon,Thank you for your review. We are glad you were satisfied but want to make an even bigger impact. We hope to get to five stars on your next visit!

10/10 Excelente

Michael

Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager el 26 abr. 2024
Hi Michael,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.

6/10 Aceptable

Sabrina

Le gustó: Limpieza, personal y atención, servicios
I chose this location because it was in my budget and because it was near the finish line of the Yuenglin Shamrock Half Marathon. I was not impressed with the breakfast offerings. Hotel's location made it easy for me to walk to restaurants and sites, plus there was a grocery store across the street for snacks and such.
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager el 25 mar. 2024
Hi Sabrina,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.

10/10 Excelente

Arthur

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very good staff Very informal..liked everything about my stay
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 25 mar. 2024
Hi Arthur,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.

2/10 Terrible

ROSEMARIE

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sheets smelled like dirty feet, room was smelly dirty & noises coming from pipes between the walls kept us up all night along with ppl hanging out in the halls in the middle of the night & no running water in the bathroom. Front desk was also a frail older woman that was also the security at this unsafe & unkept place. Noticed working girls also in the parking lot. This is unsafe & unacceptable for any decent family member to stay. I do not recommend this place at all!!! It’s full of ppl from the shelter.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 25 mar. 2024
Hi ROSEMARIE,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.

8/10 Bueno

Mike

Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 12 abr. 2024
Hi Mike,Thank you for your review. We are glad you were satisfied but want to make an even bigger impact. We hope to get to five stars on your next visit!

10/10 Excelente

Aaron

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Politeness of the night staff and fairly short walking commute to the restaurants and boardwalk
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 22 mar. 2024
Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.

2/10 Terrible

Alisya'

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is probably the worst hotel I have ever stayed at. If I could post the photos here I would. The entire hotel was a construction zone. My room was disgusting. There was what looked like blood spots on the bed sheets. There was a shoe foot print on the pillow case. The bed sheets were dirty. There was mold and water stains on the room lamp. A layer of dust covering the room phone. Damage to the shower curtain. The AC was disgusting and had thick dust and other dirt all over it. I requested clean sheets and the front desk lady brought me some and she said she included pillow cases. Not only were there not pillow cases in the clean sheets but there was a pink faux rose petal. How clean could they really be? I wasted $100 on this room and will never stay there again. I asked for a refund from the front desk manager and they refused. Talk about bad service.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 22 mar. 2024
We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.

4/10 Mediocre

Renee

No le gustó: Estado de la propiedad e instalaciones
This property is in need of an update. I called ahead to tell the staff about my late arrival which they said was fine. Upon arrival I find out that they canceled my reservation. The included breakfast leaves much to be desired. Employees hanging at the desk eating chic fil a while waiting on customers was so unprofessional.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 18 mar. 2024
Hi Renee,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.

6/10 Aceptable

Mrs.Destroyer_Bee392

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 18 mar. 2024
Hi Mrs. Destroyer_Bee392, We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention

10/10 Excelente

Lena

Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 12 abr. 2024
Hi Lena,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.

2/10 Terrible

Wes

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The hotel just wasn't clean and tidy but staff was doing the best they could
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager el 13 mar. 2024
Hi Wes,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention

10/10 Excelente

LaChera

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I don’t like paying for parking. But I do enjoy the free breakfast.
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager el 8 mar. 2024
Hi LaChera,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.

8/10 Bueno

Kareen

Le gustó: Personal y atención, estado de la propiedad e instalaciones
My key didn’t work for the most part
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager el 3 mar. 2024
Hi Kareen,Thank you for your review. We are glad you were satisfied, but want to make an even bigger impact. We hope to get to five stars on your next visit!

10/10 Excelente

ABOUDALA

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 2 mar. 2024
Hi Aboubala,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.

8/10 Bueno

Margaret

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place the staff was very friendly. It was nice and clean. Everybody was very courteous.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 1 mar. 2024
Hi Margaret,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.

6/10 Aceptable

Wayne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel is very nice in a great spot just a block or two from the oceanfront. Staff was very nice and courteous. Only problems I had was mattress was not the best and for breakfast just had regular things, waffles, sausage but no scrambled eggs or potatoes.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 25 feb. 2024
Hi Wayne,Thank you for your review. We are glad you were satisfied, but want to make an even bigger impact. We hope to get to five stars on your next visit!

8/10 Bueno

Stephen

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Modern, clean, comfortable. Very efficient and helpful check in from staff. If you’re picky, the bathroom is tiny. But the room overall was great, spacious, comfortable - above average TV selection with interactive dish guide.
Respuesta de General Manager el 25 feb. 2024
Hi Stephen,Thank you for your review. We are glad you were satisfied, but want to make an even bigger impact. We hope to get to five stars on your next visit!

8/10 Bueno

Christopher

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Surprisingly good for the prize. Clean bathroom and towels. Floor and tables could use some dusting. Noisy in the halls all night and early in the morning. Comfortable beds. So so breakfast.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 25 feb. 2024
Hi Christopher,Thank you for your review. We are glad you were satisfied, but want to make an even bigger impact. We hope to get to five stars on your next visit!

8/10 Bueno

Garrett

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
In the photos it shows a large fitness room -all of the fitness equipment is in boxes, apparently it hasnt been up and running in two years. The breakfast bar area was large, but sparse. Rooms were clean though, staff was pleasant enough, and area didnt seem sketchy.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 25 feb. 2024
Hi Garrett,Thank you for your review. We are glad you were satisfied, but want to make an even bigger impact. We hope to get to five stars on your next visit!

4/10 Mediocre

Ashley Rafful

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Really bad property. Very noisy and not put together. Felt like I was staying on a construction site.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 24 feb. 2024
Hi Ashley,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our Manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.