I do not believe this is a stay of 4.5 rating as stated.
We had been directed to pick up the keys at a Real Estate Office which was 10 km away from the property. Unfortunately none of the 10 keys we were given fitted the door. We rang the RE Office and they didn’t know what to do. We rang the Property manager who arrived a short time later with the key, which was fortunate as by then the Real Estate Office had closed. Stressful!
By then we needed a cup of tea but unfortunately there were no teabags, coffee or milk provided. Even the cheapest motels provide this.
The advertisement for the property was misleading. The pictures of the lounge chairs showed cushions on them - there were no cushions. The picture of the bedroom shows 4 large pillows and 2 extra cushions. This made it look comfy and inviting. But in fact there were only 2 pillows, and given there was no bedhead-only a brick wall to lean against if sitting up in bed, it would have been nice to have had those extra pillows. It would have been nice to have a mirror in the bedroom. Also the advertisement showed a fluffy floor mat which was not there.
We both like to read in bed, but unfortunately there was only 1 bedside lamp provided, which was disappointing.
The handle of the bathroom door came off in my husband’s hand. It was clearly broken before we arrived as part of the handle mechanism was on the nearby shelf.
The shower tap leaked constantly which is not only irritating and wasteful but the water leaked through the hob and across the floor in front of the nearby toilet, making the exercise of obtaining relief into one of avoiding getting feet and clothes wet.
As requested we brought our own sheets, tea towel, hand and bath towels and bathmat but one bathmat was not enough to soak up the amount of water that leaked out from the hob over the floor after having a shower.
The website advertised a bath with shower - there was no bath.
There were numerous ants coming through the sliding door of the bedroom- unfortunately no insect spray was available in the cupboards.
Neither of the 2 clocks on the wall worked!
These are small things but they do make a difference to the enjoyment and comfort of the guests. They would also not cost much to remedy.
Margaret and Peter Olde