Unfortunately we did not have the best stay at the apartment.
We arrived late at night after a day of travelling to find the reception was closed. After trying to call the after hours number several times it was finally answered. We were then hung up on. We called back and were then sent an email with details on how to access our apartment.
Unfortunately the elevator was being used by workmen and we had to wait 15 minutes for the lift to become available as we had suitcases that meant we could not walk up 5 flights of stairs to the office.
Once we eventually accessed our keys, waited for the lift again and made our way to another building to check in (this is all around 10.30 at night) we found our apartment only had one bed despite booking a room with two beds and what was supposed to be non smoking apartment had been smoked in. Not only could we smell the smoke, especially in the toilet and bathroom, but also there were cigarette butts on the terrace and an ashtray with butts still in it. As it was very late, we had to be up early for a flight the next morning and there was no-one on site to assist us and move us to another room, went to bed.