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Opiniones sobre Boutique Hotel Am Stephansplatz

4 out of 5
Boutique Hotel Am Stephansplatz
Stephansplatz 9, Vienna, Vienna

Opiniones

9,8

Excepcional

Evaluación: 10 - Excelente. 844 de 1001 opiniones" "
Evaluación: 8 - Bueno. 138 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 10 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 2 de 1001 opiniones" "
Evaluación: 2 - Terrible. 7 de 1001 opiniones" "

9,8/10

Limpieza

9,6/10

Personal y atención

9,6/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jeimy

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastic!!
One of a kind in Vienna! Loved it!
Se hospedó 1 noche en enero de 2024
Respuesta de Karomat Mursalieva - Assistant Manager el 14 mar. 2024
Dear Jeimy,thank you very much for your feedback! We would be very happy to have the chance to welcome you again at our Boutique Hotel am Stephansplatz,Best regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Juan Manuel Acevedo

Se hospedó 2 noches en agosto de 2023
Respuesta de Karomat Mursalieva - Assistant Manager el 15 sept. 2023
Dear Juan Manuel Acevado! Thank you very much for your feedback. We are very happy, that everything was to your satisfaction and are looking forward to welcoming you again in our hotel!Best regards, Karomat MursalievaAssistant Manager

10/10 Excelente

Virginia, charlotte

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El mejor hotel para visitar Viena! En pleno centro, lindo diseño, amabilidad, vistas espectaculares!!! Buen desayuno, detalles increíbles! Tiene todo y el Metro a tus pies!
Se hospedó 3 noches en julio de 2023
Respuesta de Elisabeth - Assistant Manager el 5 ago. 2023
Dear Virginia,thank you very much for this great feedback. We are delighted to hear that you had a wonderful stay and enjoyed our breakfast offer and the breathtaking view.Kind regards,

10/10 Excelente

Gabriel de al

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
La atención del Hotel Boutique Stephansplatz fue de la mejor en todo nuestro viaje. Recibieron a mis hijos con detalles, el mini bar todo incluido, el personal de lo más amable y la ubicación incomparable. Si regreso a Viena, sin duda me hospedo en este mismo Hotel.
Se hospedó 3 noches en julio de 2023
Respuesta de Elisabeth - Assistant Manager el 5 ago. 2023
Dear Gabriel de al, what a great review! Thank you so much for taking the time to share your experience here with other guests. We are delighted to hear that you and your family had a wonderful time in the heart of Vienna. It would be our pleasure to welcome you back as our guests very soon. Kind regards,

10/10 Excelente

soledad

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Increíble !!! Volvería sin duda alguna , todo fue excelente!!!
Se hospedó 4 noches en noviembre de 2022
Respuesta de Elisabeth - Assistant Manager el 24 nov. 2022
Dear Soledad,Thank you very much for this great review!It was a pleasure having you with us and we are looking forward to welcoming you back very soon!Kind regards from Vienna,

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2022
Respuesta de Marie - Assistant Manager el 13 may. 2022
Thank you!

10/10 Excelente

Juan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Excelente
Se hospedó 1 noche en enero de 2022
Respuesta de Marie - Assistant Manager el 13 may. 2022
Dear Juan, thank you for your rating :-)

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2019
Respuesta de Marie-Luise - Assistant Manager el 27 dic. 2019
Dear guest, Thank you very much for your feedback! We were delighted to see that you have had a wonderful stay at our hotel and are already looking forward to welcoming you back again soon.

10/10 Excelente

Afranio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2019
Respuesta de Kristina el 24 sept. 2019
Dear guest, Thank you so much for the review! We hope we'll be able to welcome you back again soon. With kind regards, Kristina, Assistant Manager

10/10 Excelente

JOSE ANTONIO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente ubicación, para disfrutar Viena y sus conciertos.
Se hospedó 4 noches en septiembre de 2019
Respuesta de Kristina el 9 sept. 2019
Dear Jose Antonio, Thank you very much for your excellent feedback about your recent stay with us, we hope we'll have the pleasure of welcoming you back again soon. With best regards, Kristina, Assistant Manager

10/10 Excelente

Javier

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Magnifico hotel. La situacion es inmejorable
Son continuas las atenciones con los clientes. Hasta el ultimo momento. Comodisimo. El hotel es de lo ultimo en tecnologia. Esta frente por frente a la Catedral.
Se hospedó 4 noches en agosto de 2019
Respuesta de Kristina el 27 ago. 2019
Dear Javier, Thank you very much for taking the time to write a review after your recent visit with us. We were delighted to read that you have had a wonderful stay at our hotel and are already looking forward to welcoming you back again soon. Kind regards, Kristina, Assistant Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
La ubicación perfecta. El personal, aunque al principio nos pareció distante, parece ser que es el carácter austriaco. Le falta, para mi gusto, un restaurante y su servicio de habitación correspondiente. Pésimo el aislamiento lumínico de la habitación, incluso de noche entraba claridad de la calle.
Se hospedó 3 noches en noviembre de 2018
Respuesta de Kristina el 3 dic. 2018
Dear guest, Thank you very much for your feedback about your recent stay with us. We are glad to read that almost everything was to your fullest satisfaction and hope we'll have the pleasure of welcoming you back again very soon. With best regards, Kristina Klinger-Farnik, Assistant Manager

8/10 Bueno

Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel perfecto para visitar Viena.
Se hospedó 3 noches en septiembre de 2018
Respuesta de Beate Stannarius el 23 sept. 2018
Dear guest! Thank you very much for reviewing your stay with us. We are glad to hear that you enjoyed your stay with us in the heart of Vienna and hope to have the pleasure of welcoming you back again very soon! Kind regards, Beate Stannarius, Front Office Manager

8/10 Bueno

dioni, viena

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy centrico
Todo en el hotel muy bien , muy céntrico buenas vistas
Se hospedó 3 noches en noviembre de 2017
Respuesta de Assistant Manager el 2 dic. 2017
Estimado Dioni, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Kristina Farnik, Assistant Manager

10/10 Excelente

Monica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Más céntrico imposible
El hotel está justo delante de la catedral y de la parada de metro Stephansplatz (U1 y U3), pero está insonorizado de tal manera que es imposible que llegue ningún ruido de la calle (y eso que nuestra habitación daba a la entrada de la catedral y que la plaza está en obras). Es un hotel que cuida los detalles para que el huésped se sienta cómodo (por ejemplo, el último día te dejan en la habitación una cajita con caramelos a modo de despedida y al realizar el check-out te invitan a chocolate). El desayuno muy variado y abundante y el personal muy atento. Sin duda, si volvemos a Viena repetiremos la estancia con ellos.
Se hospedó 4 noches en agosto de 2017
Respuesta de HOTEL AM STEPHANSPLATZ el 21 ago. 2017
Estimado Monica, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Kristina Farnik, Assistant Manager

10/10 Excelente

Julia, McLean

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We really enjoyed our stay.
Se hospedó 5 noches en abril de 2024
Respuesta de Karomat Mursalieva - Assistant Manager el 22 abr. 2024
Dear Julia,thank you for your feedback and the review! We would be delighted to welcome you back on your next trip to the city!Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Achim

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sehr schön, in bester Lage. Tolle Zimmer und sehr nettes Personal.
Se hospedó 4 noches en abril de 2024
Respuesta de Karomat Mursalieva - Assistant Manager el 22 abr. 2024
Lieber Achim,herzlichen Dank für Ihre tolle Bewertung unseres wunderschönen Boutique Hotel am Stephansplatz! Wir waren sehr erfreut Sie bei uns begrüßen zu dürfen und hoffen auf ein baldiges Wiedersehen! Mit freundlichen Grüßen vom Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Es war ein hervorragendes Hotel, und das Personal war außerordentlich höflich und Service orientiert. Wir waren anlässlich unser Silberhochzeit da. Leider mussten wir wegen dem Streik bei Austrian Air unseren Aufenthalt einen Tag früher beenden. Wir kommen auf jeden Fall noch mal wieder. Vielen Dank
Se hospedó 4 noches en marzo de 2024
Respuesta de Karomat Mursalieva - Assistant Manager el 1 abr. 2024
Lieber Richard,vielen Dank für Ihre freundlichen Worte und Ihr wunderbares Feedback! Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben und dass unser Personal außerordentlich höflich und serviceorientiert war. Wir bedauern zutiefst, dass Ihr Aufenthalt aufgrund des Streiks bei Austrian Air verkürzt werden musste.Wir freuen uns jedoch sehr darüber, dass Sie planen, zurückzukommen, und wir würden uns sehr freuen, Sie erneut bei uns begrüßen zu dürfen. Bitte zögern Sie nicht, uns bei Ihrer nächsten Buchung zu kontaktieren, damit wir sicherstellen können, dass Ihr nächster Aufenthalt genauso angenehm wie der letzte wird.Nochmals vielen Dank für Ihre freundlichen Worte und herzlichen Glückwunsch zu Ihrer Silberhochzeit! Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Liebe Grüße vom Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Sampath

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location
Se hospedó 2 noches en marzo de 2024
Respuesta de Karomat Mursalieva - Assistant Manager el 1 abr. 2024
Dear Sampath,Thank you for sharing your feedback with us! We can't wait to welcome you back for another fantastic stay with us in the future.Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Brandy

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We absolutely loved this hotel. The staff are so kind and helpful. The room is very tastefully decorated with plenty of storage and space. The breakfast is unbelievable - so much fresh food and many options. Location couldn't be better. The church outside is beautiful. There's a ton of shopping near the hotel and plenty of great places to eat. This was one of our favorite hotels ever.
Se hospedó 2 noches en marzo de 2024
Respuesta de Karomat Mursalieva - Assistant Manager el 1 abr. 2024
Dear Brandy,thank you so much for your glowing review! We're delighted to hear that you absolutely loved your stay at our hotel.It's wonderful to know that you found our staff to be kind and helpful, and that you enjoyed the tastefully decorated room with ample storage and space. We're thrilled that our breakfast exceeded your expectations with its variety of fresh food and options.Thank you for making us one of your favorite hotels ever! We can't wait to welcome you back for another fantastic stay in the future.Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

James

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A fabulous hotel in the centre of Vienna. Staff magnificent. Facilities are to a very high standard. Perfect location for any visitor. Highly recommended.
Se hospedó 3 noches en marzo de 2024
Respuesta de Karomat Mursalieva - Assistant Manager el 1 abr. 2024
Dear James,Thank you for your wonderful review! We are thrilled to hear that you had a fabulous experience during your stay at our hotel in the center of Vienna.It's fantastic to know that you found our staff to be magnificent and that you enjoyed our facilities, which are maintained to a very high standard. Our team works hard to ensure that every guest feels welcome and well taken care of.Thank you for recommending us so highly! We look forward to welcoming you back on your next visit to Vienna.Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

peter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location and breakfast
Se hospedó 3 noches en marzo de 2024
Respuesta de Karomat Mursalieva - Assistant Manager el 1 abr. 2024
Dear Peter,thank you for your wonderful review! We are thrilled to hear that you had a fabulous experience during your stay at our hotel in the center of Vienna.We look forward to welcoming you back on your next visit to Vienna.Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Helen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Great breakfast.
Se hospedó 4 noches en marzo de 2024
Respuesta de Karomat Mursalieva - Assistant Manager el 1 abr. 2024
Dear Helen,thank you very much for your feedback! We were very happy to host you at our Boutique Hotel am Stephansplatz and are looking forward to welcoming you again!Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Refky, pittsford

Viajó con su pareja, Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location. Great breakfast. Nice staff In front of metro
Se hospedó 4 noches en febrero de 2024
Respuesta de Karomat Mursalieva - Assistant Manager el 14 mar. 2024
Dear Refky,thank you for your positive feedback! We're glad to hear that you enjoyed our excellent location, delicious breakfast, and our friendly staff. Being situated in front of the metro station certainly adds to the convenience of our location. We appreciate your kind words and hope to welcome you back again in the future!Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

8/10 Bueno

Truc

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very center
Se hospedó 3 noches en marzo de 2024
Respuesta de Karomat Mursalieva - Assistant Manager el 14 mar. 2024
Dear Truc,thank you very much for your feedback! We are looking forward to welcoming you back in our hotel! Best regards from Stephansplatz,Karomat Mursalieva

10/10 Excelente

Damian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was one of the best hotels we’ve ever stayed in. Yes, the location was spectacular, yes the room was amazing and yes the breakfast was awesome but the genuine, friendly service was so unbelievably rare. They cared from the moment we stepped foot across the threshold. I would re-book this hotel in a heartbeat.
Se hospedó 3 noches en febrero de 2024
Respuesta de Karomat Mursalieva - Assistant Manager el 14 mar. 2024
Dear Damian,we are absolutely delighted to hear that your stay with us was one of the best hotel experiences you've ever had! It's wonderful to know that you found our location spectacular, our rooms amazing, and our breakfast awesome. However, what truly warms our hearts is your appreciation for the genuine and friendly service provided by our staff. We strive to ensure that every guest feels cared for from the moment they arrive, and we are thrilled that you noticed and valued our efforts. Thank you for your kind words, and we would be thrilled to welcome you back to our hotel anytime!Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Suhale

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Prime location. Excellent amenities. Loved this place.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Karomat Mursalieva - Assistant Manager el 14 mar. 2024
Dear Suhale,thank you for your nice review of your stay with us! We are looking forward to welcoming you back in our Boutique Hotel am Stephansplatz!Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dieses Hotel hat auch einen Stern mehr verdient !! Sichere Aufzugsbedienung und immer alleine !! Super Frühstück !! Alles wie im INET beschrieben. Vor der Hoteltür die U-Bahn Station. Tagestikets sinnvoll, es können aber viele Atraktionen zu Fuss in kurzer Zeit erreicht werden ! Kleine Wermutstropfen: Im 3. Stock hört man doch leise Geräusche von der Straße .
Se hospedó 4 noches en febrero de 2024
Respuesta de Karomat Mursalieva - Assistant Manager el 14 mar. 2024
Lieber Michael,vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass Sie mit Ihrem Aufenthalt zufrieden waren und unser Hotel Ihre Erwartungen sogar übertroffen hat. Wir legen großen Wert auf die Sicherheit unserer Gäste und sind froh, dass Sie die sichere Aufzugsbedienung und die alleinige Nutzung zu schätzen wissen. Es ist großartig zu hören, dass Ihnen unser Frühstück gefallen hat und dass alles Ihren Erwartungen entsprach, wie im Internet beschrieben. Die Nähe zur U-Bahn-Station direkt vor unserer Tür ist in der Tat sehr praktisch, und es ist schön zu wissen, dass viele Sehenswürdigkeiten bequem zu Fuß erreichbar sind. Vielen Dank für Ihren Besuch und Ihre wertvolle Rückmeldung!Liebe Grüße vom Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Brian

Viajó con su pareja
Fabulous hotel ideally located in the heart of Vienna, as soon as you arrive you are greeted by the most friendly staff who throughout our stay were really helpful & knowledgeable. Breakfast was varied & catered for all. Would highly recommend this hotel & cannot wait to return.
Se hospedó 3 noches en febrero de 2024
Respuesta de Karomat Mursalieva - Assistant Manager el 14 mar. 2024
Dear Brian,thank you for your glowing review! We're delighted that you found our hotel fabulous and appreciated our prime location in the heart of Vienna. It's wonderful to hear that our friendly and knowledgeable staff made your stay enjoyable, and we're glad you enjoyed our varied breakfast options. Your recommendation means a lot to us, and we can't wait to welcome you back for another memorable stay!Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

SU EYUN

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
so much holy location! everything was perfect!! i want to visit there next time i vist wien
Se hospedó 1 noche en febrero de 2024
Respuesta de Karomat Mursalieva - Assistant Manager el 14 mar. 2024
Dear Su Eyun,we're happy to hear that you enjoyed your stay and found our hotel's location to be so special! It's wonderful to know that everything was perfect for you. We would be delighted to welcome you back on your next visit to Vienna. Thank you for choosing us, and we look forward to hosting you again!Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Johanna

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Man kann sich wohlfühlen ist mittendrin und hat sehr freundliches zugewandtes Personal um sich! Beim Frühstück ist noch Luft nach oben, da stimmen Preis/ Leistung nicht wirklich!
Se hospedó 1 noche en febrero de 2024
Respuesta de Karomat Mursalieva - Assistant Manager el 14 mar. 2024
Liebe Johanna,wir freuen uns, dass Sie sich bei uns wohlgefühlt haben und unser Hotel als zentral gelegen empfinden. Unser freundliches und aufmerksames Personal ist stets bemüht, Ihren Aufenthalt angenehm zu gestalten. Vielen Dank für Ihre Rückmeldung und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen vom Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Aysegul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bayildimmm hersey mükemmeldi, bornozlardan saunaya kahvaltıdan otelin konumuna kadar muhteşemdi. Odamız çok temizdi ve dolaplar oldukça yeterliydi.Sessizdi, çalışanlar güleryüzlüydü.
Se hospedó 2 noches en enero de 2024
Respuesta de Karomat Mursalieva - Assistant Manager el 14 mar. 2024
Dear Aysegul,we are thrilled to hear that you had such a fantastic experience during your stay with us! From the bathrobes to the sauna, breakfast, and our hotel's location, we're delighted that everything exceeded your expectations. It's wonderful to know that your room was impeccably clean and that the amenities met your needs. Our quiet location and friendly staff aim to provide a tranquil and welcoming atmosphere for all our guests. We hope to have the pleasure of welcoming you back again soon!Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

YEN CHUN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
非常棒也非常值得推薦的飯店
服務非常好,窗外正對著教堂,門口就有地鐵站,交通非常方便,附近也是一個逛街非常方便的地方,總之就是一個非常棒的飯店,我會向人推薦他
Se hospedó 3 noches en enero de 2024
Respuesta de Karomat Mursalieva - Assistant Manager el 14 mar. 2024
Dear Yen Chun,thank you very much for your praise of our hotel! We're delighted to hear that you enjoyed our excellent service and convenient transportation options. With the picturesque view of the church, the nearby subway station, and the bustling shopping district, our hotel indeed offers an ideal location. We look forward to providing you with another perfect stay, and we appreciate your recommendation!Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Alice

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fabulous location for sightseeing, dining, and shopping. Professional, friendly staff took care of anything we needed for a seamless stay and trip to/from airport. The rooms are gorgeous - clean, contemporary design, very eco-friendly. Well-appointed, great amenities. Breakfast was excellent; we did not visit the spa.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Leigh

Se hospedó 1 noche en enero de 2024
Respuesta de Karomat Mursalieva - Assistant Manager el 14 mar. 2024
Dear Leigh,thank you for your feedback! Best regards,Karomat Mursalieva

10/10 Excelente

Linda Joyce

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All of the previous reviews that rate the hotel as exceptional, fabulous rooms, quality breakfast, excellent customer service from all members of the team, great location and excellent value for money were absolutely correct. Some extra points about the hotel that we were delighted by were Molton Brown hair, hand and body wash was available in the separate toilet area, sink, shower and bath. In the bathroom there was a magnifying adjustable mirror with a light. There was also cotton buds, shower cap, bath crystals and an exfoliating mitt. In the wardrobe there was a shoe horn, an umbrella for guest use, a shoe shine, bathrobes and slippers. The iron and ironing board was also in the wardrobe along with a good size safe. There was 6 USB sockets in the bedroom area, plus many other power plug points. The curtains in the bedroom were blackout, but also there was electric blinds. This hotel is right in the centre but any outside noise cannot be heard when windows are closed. There is a large screen TV and also a small radio at the bedside.The coffee machine is nice with quality coffee pods.There was also a corkscrew and bottle opener. Breakfast was superb - an excellent selection of hot and cold fare. The team would also take orders for omelettes or fried eggs. Smoke salmon was available each morning. There was even fresh watercress with a little pair of scissors for you to cut your own. This hotel is exceptional with staff providing such a high quality customer service
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Jemelle

Se hospedó 3 noches en diciembre de 2023
Respuesta de Karomat Mursalieva - Assistant Manager el 14 mar. 2024
Dear Jemelle,thank you for your feedback!Warm regards,Karomat Mursalieva

10/10 Excelente

Michell

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Karomat Mursalieva - Assistant Manager el 28 dic. 2023
Dear Michell,thank you very much for your kind feedback! Thank you for choosing our hotel, and we look forward to the opportunity to host you again.Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Liz, Lutherville Timonium

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful small hotel in an outstanding central location. Despite the busy local streets, the hotel is very quite. I heard no street noise at all from my room. Staff is wonderfully attentive and friendly. Excellent breakfast included. The only thing I wish was different is a choice of rooms with truly separate beds for people sleeping separately or proper queen/king beds for people sleeping together. The conjoined twin beds, while common in hotels across the region, are not ideal for two people sleeping separately, nor are they great for two people sleeping together.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Karomat Mursalieva - Assistant Manager el 28 dic. 2023
Dear Liz,thank you for your helpful feedback and your kind words about our hotel. We're glad to hear that you enjoyed the central location of our hotel and the tranquility despite the bustling streets. It's nice to know that you were satisfied with our attentive and friendly staff, as well as the excellent breakfast.Regarding bed options, we do offer rooms with twin beds as well as rooms with double beds. However, in the case of double beds, it's important to note that they consist of separate mattresses. If you have specific preferences for your next stay, please feel free to inform us in advance. We strive to make your stay as comfortable as possible.We hope to welcome you back soon, and we're here to assist with any further inquiries.Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Penny Anne

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location looking at the beautiful cathedral. The staff at the hotel are fantastic, Diana went out of her way to help me when our flights were cancelled, she also helped with booking a great restaurant and gave excellent advice. I would definitely stay there again, and highly recommend staying there.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Karomat Mursalieva - Assistant Manager el 28 dic. 2023
Dear Penny Anne,thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed the great location with a beautiful view of the cathedral. It's especially heartwarming to receive praise for our fantastic staff, and we're pleased to hear that Diana went above and beyond to assist you, especially during the challenges with flight cancellations. Providing helpful and attentive service is our priority, and it's wonderful to know that our team could make a positive impact on your stay.We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay.Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

8/10 Bueno

Alefiya

Se hospedó 3 noches en diciembre de 2023
Respuesta de Karomat Mursalieva - Assistant Manager el 28 dic. 2023
Dear Alefiya,Thank you for taking the time to share your positive experience with us!We look forward to welcoming you back for another enjoyable stay. If there's anything specific you'd like for your next visit, please feel free to let us know.Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel and staff fantastic great location rooms modern and clean
Se hospedó 4 noches en diciembre de 2023
Respuesta de Karomat Mursalieva - Assistant Manager el 28 dic. 2023
Dear Kevin,thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with our hotel and staff. It's wonderful that you found the location to be great and the rooms modern and clean. We aim to provide a comfortable and enjoyable stay for our guests, and it's rewarding to know that we met your expectations.We look forward to welcoming you back for another wonderful stay.Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Peter Bernd

Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Debbie

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A fantastic hotel, great staff & a good location.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Karomat Mursalieva - Assistant Manager el 12 dic. 2023
Dear Debbie,We appreciate your kind words about our hotel! It's wonderful to hear that you had a fantastic experience, enjoyed our great staff, and found our location to your liking. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay.Warm regards from Stephansplatz, Karomat Mursalieva - Assistant Manager

10/10 Excelente

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel in great location with great staff. Used as a base for Christmas Markets and it was perfect. Loved every minute of our 3 night stay - but it is quite expensive !
Se hospedó 3 noches en diciembre de 2023
Respuesta de Karomat Mursalieva - Assistant Manager el 12 dic. 2023
Dear Richard,We're delighted to hear that you enjoyed your stay at our hotel and that our great location, dedicated staff, and cozy atmosphere contributed to your positive experience. It's fantastic to know that our hotel served as the perfect base for exploring the Christmas Markets in the area.Thank you for choosing our hotel and we hope to have the chance to welcome you once again in our beautiful Boutique Hotel am Stephansplatz!Warm regards,Karomat Mursalieva - Assistant Manager!

10/10 Excelente

Nancy

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Karomat Mursalieva - Assistant Manager el 12 dic. 2023
Dear Nancy, Thank you very much for your kind feedback!Best regards, Karomat Mursalieva - Assistant Manager

10/10 Excelente

Karen Rita

Se hospedó 3 noches en noviembre de 2023
Respuesta de Karomat Mursalieva - Assistant Manager el 28 dic. 2023
Dear Karen,thank you for your feedback! We will be very happy to host you in our Boutique Hotel am Stephansplatz during your next visit!Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Rebecca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Really lovely hotel. Great location. Only drawback is it’s a bit noisy at night but the view onto Stephansplatz was worth it.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Karomat Mursalieva - Assistant Manager el 12 dic. 2023
Dear Rebecca,Thank you for your delightful feedback about your recent stay with us! We're thrilled that you found our hotel lovely and appreciated our great location.Regarding the night noise concern, we'd like to assure you that our hotel is equipped with triple-glazed insulated windows to minimize any external sounds. Your comfort is of utmost importance to us, and we hope this aspect won't deter you from choosing us for your future visits.We look forward to welcoming you back to our hotel and providing you with another enjoyable experience.Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Felicia Liliana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice and clean,! beautiful
Se hospedó 2 noches en noviembre de 2023
Respuesta de Karomat Mursalieva - Assistant Manager el 12 dic. 2023
Dear Felicia Liliana,We appreciate your kind words! It's wonderful to hear that you found our hotel very nice and clean, and we're delighted you found it beautiful. Your satisfaction is our priority, and we hope to welcome you back soon.Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager

10/10 Excelente

Paul

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location, friendly staff
Se hospedó 4 noches en noviembre de 2023
Respuesta de Karomat Mursalieva - Assistant Manager el 12 dic. 2023
Dear Paul! Thank you very much for your feedback! It means a lot to us!Warm regards from Stephansplatz,Karomat Mursalieva - Assistant Manager