Fachada de la propiedad

Opiniones sobre The Oswego Hotel

4 out of 5
The Oswego Hotel
500 Oswego Street, Victoria, BC

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 884 de 1159 opiniones" "
Evaluación: 8 - Bueno. 206 de 1159 opiniones" "
Evaluación: 6 - Aceptable. 45 de 1159 opiniones" "
Evaluación: 4 - Mediocre. 16 de 1159 opiniones" "
Evaluación: 2 - Terrible. 8 de 1159 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

8,6/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Alejandro

Se hospedó 1 noche en marzo de 2024
Respuesta de Allie el 18 abr. 2024
Hello, AlejandroWe value your perspective, and your feedback will be considered as we work to provide better experiences for all our guests. Your experience doesn’t reflect the high standards we strive to maintain.We hope you’ll give us another opportunity to exceed your expectations in the future.

10/10 Excelente

Claudia Alicia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel en todos los aspectos!!!
Hermoso hotel, excelente ubicacion, habitaciones muy amplias, comodas, hermosas y con mucho mas de lo necesario, servicio super calido y tento. Super recomendable!👌
Se hospedó 2 noches en diciembre de 2023
Respuesta de - Taryn Schrank, Servicios para huéspedes de Osweg el 8 ene. 2024
¡Hola! ¡Muchas gracias por su brillante reseña, nos alegra mucho que haya disfrutado su estadía! Esperamos volver a verte pronto :)

8/10 Bueno

Jose Carlos

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
amplio y limpio
Se hospedó 1 noche en abril de 2023
Respuesta de Juhyun el 14 abr. 2023
Thanks for the great review, Jose.We hope to see you again in the future.

10/10 Excelente

Mariana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
La mejor eleccion
Excelente hotel, limpísimo, la ubicación inmejorable, la atención maravillosa, en especial recepción, los cuartos perfectos Todo de 10
Se hospedó 1 noche en agosto de 2022
Respuesta de Dawson Jury, Guest Services Manager el 1 sept. 2022
Mariana, thank you for sharing your stellar Oswego Hotel experience!

10/10 Excelente

Stephen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The close proximity to everything Victoria. Thank you
Se hospedó 1 noche en abril de 2024
Respuesta de Kind regards-Guest Services el 30 abr. 2024
Dear Stephen, Thank you so much for the review we are glad to hear you enjoyed your stay with us. We look forward to welcoming you back in the future.

10/10 Excelente

Matt

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel in a great location
Se hospedó 3 noches en abril de 2024
Respuesta de Polina Guest Service Agent el 30 abr. 2024
Thank you, Matt for sharing your comment.

10/10 Excelente

Charlotte

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice and clean, easy to get to, close walking to lots of restaurants and shopping.
Se hospedó 2 noches en abril de 2024
Respuesta de Polina Guest Service Agent el 30 abr. 2024
Dear, Charlotte.We are thank you for sharing your comment.

10/10 Excelente

Deepanshu

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios
No le gustó: Limpieza
Staff is very accomodating and helpful. They attended to our family's allergy to pets very carefully. Cleanliness could be better.
Se hospedó 1 noche en abril de 2024
Respuesta de Polina Guest Service Agent el 30 abr. 2024
Dearm, Deepanshu.We glad to her you enjoyed and thank you.

10/10 Excelente

pierre

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Really loved it. Excellent apartments, and easy access to everything.
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services el 28 abr. 2024
Dear Pierre, Thank you so much for the review we are thrilled to hear you had an excellent stay with us. We will look forward to welcoming you back in the future. Kind regards- Guest Services.

10/10 Excelente

Katarina

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved this hotel! I’m from victoria and grew up in James Bay so i wanted to stay at a hotel close to my old home and the Oswego hotel was perfect, loved that there was a full kitchen so i could make my own breakfast in the mornings. And it’s close to downtown and the inner harbour which is perfect :) Would definitely stay here again! And the lady at checkin was very friendly!
Se hospedó 2 noches en abril de 2024
Respuesta de Kind regards- Guest Services. el 27 abr. 2024
Dear Katarina, Thank you so much for this great review! We are thrilled to hear you enjoyed your stay with us! We look forward to welcoming you back in the future :).

10/10 Excelente

Kim

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms were roomy and so comfortable loved everything
Se hospedó 5 noches en abril de 2024
Respuesta de Polina el 27 abr. 2024
Thank you for your feedback.

10/10 Excelente

Scott

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, and a very nice property.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services. el 26 abr. 2024
Dear Scott, Thank you so much for the review! We are glad to hear you had a great stay with us. We will look forward to welcoming you back in the future. Kind regards, Guest Services.

10/10 Excelente

Krista

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We love how nice everyone is, location, and the rooms are lovely
Se hospedó 1 noche en abril de 2024
Respuesta de The Oswego Hotel Team el 26 abr. 2024
Thank you for your incrediably kind review, Krista! We are so lucky to have an amazing team working to make the Oswego Experience a wonderful one! We hope to welcome you back to your home in James Bay!

8/10 Bueno

KAYE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Polina el 27 abr. 2024
Thank you for your feedback.

10/10 Excelente

Glynis

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Studio suite was filled with natural light. Comfortable and very clean. Area. is safe, walkable and quiet. Slightly off the main road. Welcoming to my small dog. Definitely would stay again.
Se hospedó 2 noches en abril de 2024
Respuesta de Polina el 24 abr. 2024
Dear, Glynis.Thank you for your feedback.we hope to see you soon here again!

10/10 Excelente

Chenoa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
So great, would stay again!
Se hospedó 2 noches en abril de 2024
Respuesta de Allie el 23 abr. 2024
Thank you so much for this wonderful rating and review! We appreciate it greatly :)

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our suite was very spacious, clean and quiet. Very nice staff. Very walkable to everywhere as well. Not to far of a walk to downtown. Lots of restaurant options downtown and shopping.
Se hospedó 2 noches en abril de 2024
Respuesta de Allie el 22 abr. 2024
Thank you, David, for taking the time to rate your stay and leave us a thoughtful review. We’re happy to hear that you enjoyed your stay and we look forward to welcoming you back again in the future

10/10 Excelente

Steven

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel
Se hospedó 2 noches en abril de 2024
Respuesta de Kind regards- Guest Services. el 21 abr. 2024
Dear Steven, Thank you for the review we are glad to hear you had a great stay with us! We will look forward to welcoming you back in the future.

10/10 Excelente

Rishma

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Live like a local and be a tourist in this modern and luxurious apartment-style hotel, which is situated in a quaint neighborhood that is steps away from Victoria’s inner harbour, Fisherman’s Wharf, downtown shopping and dining and more.
Se hospedó 4 noches en abril de 2024
Respuesta de Oswego Guest Services el 20 abr. 2024
Hi there Rishma! Thank you so much for these kind words, we are so glad you en joyed your stay! We hope to see you again soon!

10/10 Excelente

Hang

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We’ve been here a few times and never disappointed and for sure we’ll be back again.
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Services el 17 abr. 2024
Dear Hang, Thank you so much for the review we are glad to hear you enjoyed your stay with us. We will look forward to welcoming you back in the future. Kind regards- Guest Services.

10/10 Excelente

Dawn Alexandra M

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean rooms. Staff was all beyond amazing, friendly and attentive! The only complaint I have is that we didn’t get a balcony in our room as advertised (our friends who booked at the same time as us got the balcony) and also it got a little bit warm in the room and they didn’t seem to have an AC in our room but cracking a window helped. Not sure how it would be in summer.
Se hospedó 4 noches en abril de 2024
Respuesta de The Oswego Team el 16 abr. 2024
Thank you for your wonderful feedback, Dawn! It is wonderful to hear that you found our suites to be clean and our team to be wonderful! I do see that you reserved a Studio Suite, this is the only room category that does not guarantee a balcony. If you were to stay with us again and a balcony is an important aspect of your stay, I would recommend reserving a one-bedroom suite because all of them have balconies. Additionally, we do not have air conditioning in any of our suites as part of our commitment to being an eco-friendly property. We have elected to implement other cooling features such as; drapery in all of our suites and fans in every room to keep everyone cool in lieu of air conditioning. We hope to welcome you back another time!

10/10 Excelente

Visha

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios
Great hotel . Needs update
Se hospedó 2 noches en abril de 2024
Respuesta de The Oswego Hotel Team el 16 abr. 2024
Thank you for taking the time to leave this lovely review. It is wonderful to hear that you enjoyed your stay! We are actually in the process of updating a lot of our rooms; with new furniture, window coverings and flooring. We hope to welcome you back to a fully redesigned room!

10/10 Excelente

Karlee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Allie el 16 abr. 2024
Thank you so much, Karlee! We're so glad to know you enjoyed your stay with us!

10/10 Excelente

Aline

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great room size with kitchenette. Nice window view of the area. We got the end room of hallway so we get a nice view from the bathroom window and the balcony view. Quiet place, walkable distance to the waterfront, Parliament Buildings and restaurants.
Se hospedó 4 noches en abril de 2024
Respuesta de Ariel el 14 abr. 2024
We're so happy you enjoyed your suite, We hope to host you again!

10/10 Excelente

richard

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We come to Victoria a few times each year and always stay at this hotel. Our VIP gives us free parking and coffee, and this time they upgraded our room. Much appreciated.
Se hospedó 2 noches en abril de 2024
Respuesta de Allie el 13 abr. 2024
Thank you so much for taking the time to rate your stay and leave us some kind words! We’re happy to hear that you enjoyed your stay and we look forward to welcoming you back again in the future

10/10 Excelente

Tammy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and friendly helpful staff
Se hospedó 3 noches en marzo de 2024
Respuesta de Allie el 9 abr. 2024
Thank you so much, this rating means a lot to us!

10/10 Excelente

Straun

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
10/10 awesome staff. Excellent value.
Se hospedó 2 noches en abril de 2024
Respuesta de -Oswego Guest Services el 9 abr. 2024
Hi there Straun! Thank you so much for this amazing review, we were so glad to have you! Hopefully we'll see you again soon! :)

10/10 Excelente

Fatme

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Allie el 9 abr. 2024
Thank you so much for this incredible rating!!

10/10 Excelente

Emma

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice stay
Se hospedó 1 noche en abril de 2024
Respuesta de Polina el 8 abr. 2024
Dear, Emma.Thank you for sharing your feedback.

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent hotel excellent staff we will be back
Se hospedó 1 noche en abril de 2024
Respuesta de Allie el 9 abr. 2024
Thank you so much for this wonderful rating!

10/10 Excelente

Kumiko

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient location yet quiet neighborhood
Se hospedó 2 noches en abril de 2024
Respuesta de Allie el 5 abr. 2024
Thank you so much for taking the time to rate your stay and leave us nice comments! We’re happy to hear that you enjoyed your stay and we look forward to welcoming you back again in the future

10/10 Excelente

Patricia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We will return! Absolutely lovely staff! Excellent restaurant… so convenient for meeting up with friends on cruise and enjoying a visit…quaint homes around and area perfect for getting around Victoria! Getting away from downtown but also walkable! Loved our stay Thank you
Se hospedó 1 noche en abril de 2024
Respuesta de The Oswego Hotel Team el 4 abr. 2024
Thank you for your outstanding review, Patricia! It really means a lot to us that you enjoyed your stay! Catching up with old friends is always a special treat! We cannot wait to see you again!

10/10 Excelente

Theodore

Se hospedó 6 noches en marzo de 2024
Respuesta de Allie el 22 abr. 2024
Thank you for this wonderful rating, Theodore!

10/10 Excelente

Albert

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Other the room floor which was NOT clean we live this facility and have been coming back for years
Se hospedó 7 noches en marzo de 2024
Respuesta de The Oswego Team el 1 abr. 2024
Dear Albert, great to hear you enjoyed your stay! My apologies for the floor cleanlieness issues; I will escalate your feedback to our housekeeping manager so he can look into solutions. Thank you for your feedback! We hope to keep welcoming you back to your Victoria home!

10/10 Excelente

Nancy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Live music this evening. Fantastic
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services. el 1 abr. 2024
Dear Nancy, thank you for the review we are happy to hear you enjoyed your stay and the live music. We will look forward to welcoming you back in the future. Kind regards-Guest Services.

10/10 Excelente

Maryam

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Every thing was perfect except the cleanliness. The carpet was not clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de The Oswego Guest Services Team el 1 abr. 2024
Thank you the wonderful rating Maryam! It is great to see you enjoyed your stay outside of the carpet in your suite. We are actually in the process of doing some updates to our suties, including removing the carpets and installing hard flooring. Can't wait to welcome you back soon and hopefully to a redesigned room!

10/10 Excelente

Leanne

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved our stay! Very clean room & cozy beds! Having USB charging outlets would have been useful!! (Unless we missed it somehow).
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services. el 31 mar. 2024
Dear Leanne, Thank you for the review we are glad to hear that you loved your stay with us. We will look forward to welcoming you back in the future. Kind regards- Guest Services.

10/10 Excelente

Sarabjot Kaur

Se hospedó 1 noche en marzo de 2024
Respuesta de The Oswego Team el 20 abr. 2024
Dear Sarabjot, thank you very much for your positive rating; it really means a lot to us! We hope to see you again soon!

10/10 Excelente

KEUNJUNG

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We love this place and will stay here again!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services. el 30 mar. 2024
Dear Keunjung, Thank you for the review we are thrilled to hear you enjoyed your stay with us. We will look forward to welcoming you back in the future. Kind regards-Guest Services.

10/10 Excelente

Susanne

Viajó con su familia y niños pequeños, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great view! Beautiful room! Kitchen well equipped. Our furry puppy was even greeted with a handwritten card and goodies!
Se hospedó 2 noches en marzo de 2024
Respuesta de Allie el 28 mar. 2024
Hello, SusanneThank you so much for this wonderful review and rating! Knowing you and your furry puppy had a great time means so much and we hope to welcome you back again soon :)

10/10 Excelente

Randy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Just out of the hustle bustle of town with a 8-10 minute walk to everything you want to see. Well worth the visit.
Se hospedó 3 noches en marzo de 2024
Respuesta de Allie el 28 mar. 2024
Thank you so much for this wonderful review and rating, Randy! We hope we get to welcome you back again soon!!

8/10 Bueno

Julius

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Nice bedroom with balcony separate shower room. Walkable to everything. Love the atmosphere 👌
Se hospedó 3 noches en marzo de 2024
Respuesta de Polina el 28 mar. 2024
Good evening, Julius.We appreciate your feedback!

8/10 Bueno

Laura

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was great for our stay. There are areas of the room that have room for improvement such as wear and tear around crevices in the kitchenette and shower areas. Overall though, would stay again during our next visit to Victoria.
Se hospedó 3 noches en marzo de 2024
Respuesta de Polina el 27 mar. 2024
Dear, Laura.We appreciate your honest feedback and hope to see you here again!

10/10 Excelente

Duncan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel!
Se hospedó 2 noches en marzo de 2024
Respuesta de Polina el 27 mar. 2024
We appreciate your feedback.

10/10 Excelente

Scott

Se hospedó 2 noches en marzo de 2024
Respuesta de - Oswego Hotel Guest Services el 15 abr. 2024
Hi there Scott! Thank you so much for this amazing review we are so glad that you enjoyed your visit :) We hope to see you again soon!

10/10 Excelente

Lori

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
great place. parking was expensive. perfect if you are taking the ferry
Se hospedó 2 noches en marzo de 2024
Respuesta de Polina el 26 mar. 2024
Good evening,We appreciate your feedback.

8/10 Bueno

Xiujuan

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services. el 26 mar. 2024
Dear Xiujuan, Thank you for the review! We will look forward to welcoming you back in the future. Kind regards-Guest Services

8/10 Bueno

Tina

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
This is a great hotel, but for this stay though the bed was too hard for me, and I didn’t sleep well.
Se hospedó 2 noches en marzo de 2024
Respuesta de Polina el 25 mar. 2024
Good evening,Tina.We appreciate your help.

10/10 Excelente

Harshan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was very clean and beautiful washroom
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services el 24 mar. 2024
Dear Harshan, Thank you for the review we are glad to hear you enjoyed your stay with us. We will look forward to welcoming you back in the future. Kind regards- Guest Services

10/10 Excelente

Trevor

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and the hotel itself is beautiful! 5 minute walk to the Parliament buildings. We were on the seventh floor and even had a peekaboo view of the harbour. Will definitely stay here again!
Se hospedó 1 noche en marzo de 2024
Respuesta de The Oswego Hotel Guest Services Team el 24 mar. 2024
Dear Trevor, it was such a pleasure to host you throughout your time in Victoria and we cannot wait to welcome you back! We are so lucky to be in a beautiful spot in James Bay close to everything but still in a quiet residental area.