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The View Lodge

Propiedad de 3.0 estrellas

Elige las fechas para ver precios

Opiniones

5,0 de 10

Servicios principales

  • Desayuno incluido
  • Estacionamiento incluido
  • Wifi gratuito
  • Servicios ejecutivos
  • Lavandería
  • Servicio de limpieza
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Políticas

Check-in

Horario de check-in: de 14:00 a 20:00

Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de la(s) 10:00

Instrucciones especiales para el check-in

Esta propiedad cuenta con servicios de traslado desde el aeropuerto que pueden incluir cargos adicionales. Los huéspedes deberán proporcionar a la propiedad los datos de su llegada antes de emprender el viaje utilizando la información de contacto que figura en la confirmación de la reservación.

El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.

La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Métodos de ingreso

Personal de recepción

Mascotas

No se aceptan mascotas ni animales de servicio

Niños y camas adicionales

Los niños son bienvenidos.

Hay camas plegables disponibles por un costo adicional de USD 30 por noche.

No hay cunas disponibles.

Información importante

Cargos

Se te solicitará que pagues los siguientes cargos en la propiedad, que podrían incluir los impuestos aplicables:

  • Se cobrará una tasa impositiva efectiva municipal o local del 2.00 %.

Incluimos todos los cargos que nos proporcionó la propiedad.

Extras opcionales

  • Traslado desde/hacia el aeropuerto: USD 30 por persona solo ida.
  • Cargo por cama adicional: USD 30 por noche.

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.

Importante

Puede aplicarse un cargo por cada persona adicional, según la política de la propiedad.
Es posible que se solicite un documento de identidad con foto emitido por las autoridades gubernamentales y un depósito en efectivo en el check-in para cubrir todo gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden conllevar cargos adicionales.
Esta propiedad acepta efectivo.
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.

Información adicional

Esta propiedad no dispone de ascensor
Esta propiedad no acepta mascotas ni perros guía.

Preguntas frecuentes

¿The View Lodge acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en The View Lodge?

El estacionamiento es gratuito en esta propiedad.

¿A qué hora es el check-in en The View Lodge?

Horario de check-in: 14:00-20:00.

¿A qué hora es el check-out en The View Lodge?

Check-out: 10:00.

¿The View Lodge ofrece traslado hacia el aeropuerto?

Sí, hay un servicio de traslado desde/hacia el aeropuerto previa solicitud. Se aplica un cargo de USD 30 por persona.

¿Dónde se encuentra The View Lodge?

En las afueras, este lodge se encuentra a 3 km de Parque Nacional de las Cataratas Victoria, Río Zambezi y Cascadas Victoria. David Livingstone Statue y Parque Nacional Zambezi también se encuentran a 5 km.

¿Puedo cancelar mi reservación de manera gratuita y recibir un reembolso total?

Sí, esta propiedad ofrece cancelación gratuita en determinadas tarifas de habitación, ¡porque la flexibilidad es importante! Consulta la política de cancelación de la propiedad en nuestro sitio para obtener más información sobre cualquier excepción o requisito.

Opiniones

Opiniones de

5,0

5,8

Limpieza

6,4

Ubicación

7,0

Personal y atención

4,2

Estado de la propiedad e instalaciones
Evaluación: 10 - Excelente. 2 de 32 opiniones
Evaluación: 8 - Bueno. 4 de 32 opiniones
Evaluación: 6 - Aceptable. 10 de 32 opiniones
Evaluación: 4 - Mediocre. 6 de 32 opiniones
Evaluación: 2 - Terrible. 10 de 32 opiniones

Opiniones

Opinión verificada

4/10 Mala

Cleopas

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

False advertising - not worth the $$

This lodge needs a lot be desired. What attracted us was the price & pics. Only to be disappointed. Positive thing: Employees were good. Doing their best to make us comfortable. Bravo to Cindy. The negatives: - no soap in the bathroom. I requested & was told that the place does not provide - no toilet paper. - no hangers in the closet - outlets were not working. Only connection was fridge & TV - AC was installed but not working - no TV channels - poor breakfast
Se hospedó 2 noches en agosto de 2022
Opinión verificada

4/10 Mala

Kennedy Marco

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
It’s not an hotel at all in the real sense of the name.
Se hospedó 2 noches en junio de 2022
Opinión verificada

8/10 Buena

Pfungwa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Happy customer

Staff was amazing and very helpful. Will definitely recommend 👍
Se hospedó 2 noches en abril de 2022
Opinión verificada

6/10 Aceptable

Tatenda

Le gustó: Personal y atención
Overally, the place was ok. However, There was so much noise in the corridor from staff members. You hear them talking/yelling/laughing loudly whilist you are trying to sleep. And there was no toilet paper or soap in the bathrooms had to use ours. The tv remotes do not work at all
Se hospedó 3 noches en abril de 2022
Opinión verificada

8/10 Buena

John

Le gustó: Limpieza, personal y atención, comodidad de la habitación

Economical

Great service and price. A little out of the main part of town
Se hospedó 2 noches en julio de 2019
Opinión verificada

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
It appears to still be under construction. The room was ok for the money. The included breakfast was fair but slow in coming out. A taxi drive from the downtown area or the falls park so be aware. They do a good job of booking the various tours but try to pay ahead and get vouchers to avoid anxiety
Se hospedó 2 noches en febrero de 2019
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
CUSTOMERS BITTERLY COMPLAINED. WE HAVE ALREADY E-MAILED TO EXPEDIA.
Se hospedó 2 noches en enero de 2019
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Construction site and false advertisment. Don’t stay here.
Se hospedó 6 noches en enero de 2019
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza, personal y atención
Great service and hosts .though they were under renovation they made sure it dies not interfere with our sleep as most happened at day when we would be out.
Se hospedó 3 noches en diciembre de 2018
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Personal y atención
Friendly staff at the view, just that it is under renovation / extension so there are some dusty areas you pass through to our room. Not all rooms though. There was no hot water in our room but the manager was sweet enough to explain to us that it was a new room that was being used for the first time. Generally it was fine and I think when completed it will be perfect.
Se hospedó 4 noches en diciembre de 2018
Opinión verificada

2/10 Terrible

Cliente verificado

Le gustó: Comodidad de la habitación
No le gustó: Personal y atención, estado de la propiedad e instalaciones

Disappointed

Avoid this place, The fridge wasn’t working and the tv showed black and white pictures.The girls who work in the kitchen seems to have different prices for the menu. Ordered sweet and sour chicken instead we got rice with uncooked chicken which we sent back. The price of sandwiches went up from $6 to $10 overnight and only to be told after we had eaten when we were about to pay. Also we were given stale bread for breakfast see pictures. We paid for a trip then cancelled as the price had changed from Zim dollar to USD when we asked for our refund we were told we need to pay $20 charges just for a refund only to find out later when we asked one of our relatives that it was not true. The owner/ manager very crafty charged us $30 for transport to go to The Boma only to find out when the driver was being paid that it was $20. If you stay here book your own excursions as she puts extras on.
Se hospedó 2 noches en octubre de 2018
Opinión verificada

4/10 Mala

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
When we arrived they only had one room and not the two we booked. The owner was very nice and took us to the Falls and to a restaurant. Very friendly staff. The room did not look like the picture and was not yet finished. They are still busy building the establishment. No aircon but did bring us a fan. Room was clean but not finished and all tiling done.
Se hospedó 1 noche en octubre de 2018
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We had no hot water for 2 if the 3 days no plug in or mirror in bathroom the whole complex is unfinished no light bulbs in sockets in room this was not even up to backpackers standards never stay here
Se hospedó 3 noches en septiembre de 2018
Opinión verificada

6/10 Aceptable

Linda

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
If this property was advertised appropriately we would give it 5 stars but it is falsely advertised showing the best room and the completed portion of the premesis when in fact it is much different. We made the best of it and the staff (prettay) compensated for the things lacking in the room. Breakfasts were delicious and anything the staff could do for us during our stay was done with kindness and sincerity.
Se hospedó 2 noches en agosto de 2018
Opinión verificada

4/10 Mala

Ramesh

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones

Basic hotel with pleasant staff

This hotel has basic facilities. The toilet seat was broken, there was a broken ventilation grill in the wall, the door in the corridor leading outside wouldn't close and the standard of workmanship was generally poor. WiFi was OK and the water was hot. Victoria falls was busy so we were in a tight spot when booking. This is essentially what you'd expect as a backpacker.
Se hospedó 2 noches en julio de 2018
Opinión verificada

2/10 Terrible

G

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Fake advertisement

Dissapointing nd realy terrible.no reception area,still ubder construction,bath tub plumbing nt done,took close to an hour to get hot water,bathroom dirty,shower door not completly closing
Se hospedó 1 noche en junio de 2018
Opinión verificada

6/10 Aceptable

Pinimidzai

Le gustó: Personal y atención
No le gustó: Limpieza, comodidad de la habitación

Nightmare at the View Lodge

We had a nightmare experience at this lodge. At first we were taken to a dirty and smelly room, and were only 'upgraded' to a better room after complaining and requesting a cancellation for the booking. However, we still were asked to top up with $20. I advise other visitors/guests not to rely on the photos they see online for the View Lodge, they are deceptive. The place is still largely a construction site and lacks general cleanliness. I should commend then staff members who work at the a lodge that they are trying their best under the circumstances but seem to be let down by the owner. Management is responsive and willing to engage when complaints are made. They should be credited for that too. It was an appalling experience for my small family. Thank you
Se hospedó 1 noche en diciembre de 2017
Opinión verificada

6/10 Aceptable

Cliente verificado

No le gustó: Estado de la propiedad e instalaciones
No aircon in room. No hot water in shower. Staff very friendly. Breakfast was good.
Se hospedó 3 noches en octubre de 2017
Opinión verificada

10/10 Excelente

Delah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Nice Affordable Hotel

The lodge was very nice and and all the staff are very welcoming. Our stay was very pleasant and my daughters loved the spacious rooms. The staff were also very personal and gave us lots of suggestions of how to make it good in the town and places to get deals, where to eat etc.
Se hospedó 2 noches en agosto de 2017
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

HORRIBLE !!!

Hôtel non terminé, encore en construction- inexploitable. Pas d'accueil. Terrible, à éviter absolument
Se hospedó 2 noches en agosto de 2017
Opinión verificada

6/10 Aceptable

PAUL

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
PLACE WAS ONLY HALF FINISHED AND WE WERE LIVING ON A CONSTRUCTION SITE
Opinión verificada

4/10 Mala

sunshine

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación

location was close to city centre.

If you are looking for low budget accommodation this would be ideal. However, our one night stay was comfortable. When the construction is completed I would definitely consider staying there.
Opinión verificada

2/10 Terrible

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación

Great Staff, but Where's the Lodge?

Staff were super friendly and helpful. Sad, because they need to go work in a real lodge. This place is under construction, and only renting out a few rooms in a large, ugly construction scene. One of the four outlets in the room worked, so we ended up moving the bed to connect a required CPAP. Lighting is provided by bulbs sticking out of bare walls. Shower has no hot water, and a tub with no plumbing. Linen is typically third world, sheets that don't fit and soon end up in a ball.
Opinión verificada

6/10 Aceptable

Birders

Le gustó: Limpieza, personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones

Deceptive advertising

Room was unfinished, curtains dragged on the floor, tile was unfinished, and the reality of the room had no relationship to the room pictures on the web.
Opinión verificada

2/10 Terrible

Mary

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación

False advertisement.

Extremely disappointed with the place. First of all their contact number listed on Expedia was wrong/not in service, when I tried to phone for late arrival. And then the place is a sight for sore eyes as it is an ugly half built building with very limited facilities. The place looked nothing like the photos showing on Expedia eg the bedrooms and the dining/gazebo area. They also had no information of our booking which was a bit stressful and my family and I ended up getting makeshift bedrooms @ 2am. It was also annoying having to ask for basic things like tissue and towels. When we got the towels they were dirty and appeared as if they had been used already. We were also stuck in our bedrooms as there was no lounging area. The only consolation was that the staff were polite and helpful and the owner was very nice.