Minibar, caja de seguridad en la habitación y escritorio

Opiniones sobre Relais Villa dei Gelsi & Spa

Relais Villa dei Gelsi & Spa
Via Carlo Donati 13 Borgo Trento, Verona

Opiniones

10

Excepcional

Evaluación: 10 - Excelente. 19 de 20 opiniones" "
Evaluación: 8 - Bueno. 1 de 20 opiniones" "
Evaluación: 6 - Aceptable. 0 de 20 opiniones" "
Evaluación: 4 - Mediocre. 0 de 20 opiniones" "
Evaluación: 2 - Terrible. 0 de 20 opiniones" "

10/10

Limpieza

10/10

Personal y atención

9,8/10

Servicios

10/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alejandro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Finesse

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I truly cannot express how beautiful our stay was. From beginning to end, we were completely taken care of and it was such an incredible experience to add to our anniversary weekend. It’s quite rare to receive the type of service that we did and we truly are thankful for it. The property is gorgeous - just sublime. Very intentional and it feels like a dream when you are walking through. The property is located in a very quiet and peaceful area. The spa area is beautiful and we were able to utilise the services even after it had been closed. Our room was beautiful and very clean. Bed is super super comfy and we were really able to just relax and let go. I’d highly recommend the breakfast. Your food is basically made in front of you which adds a very personal touch. And it was very tasty! The staff were very knowledgeable of the city and were always more than willing to assist with any queries - at times going beyond with their help. Uber/Bolt doesn’t work in Italy and they assist with booking your taxis. Just a heads up to book in advance of when you need to go as taxi’s aren’t always readily available. We’re already planning our next trip to stay here. All in all, run and book. Cannot sing their praises enough!

10/10 Excelente

Jose

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent experience. You will feel like at home. This is a place that I highly recommend.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Anna

Viajó por negocios, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fabelagtigt ophold
Vi har haft et vidunderligt og magisk ophold oppe i bjerget, men stadig tæt på smukke Verona. Servicen var helt i top. Dette sted har vores største anbefaling. Vi vender helt sikkert tilbage.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfekt 👍
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Alia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Such a cute property, with amazing views and interior. Feels like home The staff is amazing, I was given very early check in. Unfortunately there was an issue with my Air con which they tried to fix but couldn’t. They offered free breakfast and drink. The hotel also covers two taxi charges to city centre throughout your stay which is a nice perk. Honestly not sure about the walk to city centre as the hotel is on a very steep hill with no sidewalks
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Ed

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Aya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Unique place, great views , excellent service, Just increase the temperature in the hot tub 😀
Se hospedó 2 noches en septiembre de 2023
Respuesta de Villa dei Gelsi el 10 oct. 2023
Dear Guest,Thank you for your review, temperature of the hot tub is now increased, ready for your next visit.RegardsVilla dei Gelsi & spa

8/10 Bueno

Darius

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Sang youn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Isabel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Such an amazing and kind team! Really enjoyed my stay and highly recommend this wonderful hotel!
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Denis

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is beautiful and well appointed. Lovely pools, spa tub, sauna, and gardens. The breakfast and afternoon snacks were spectacular. But what really makes the experience great is the staff. From the moment we walked in we felt welcomed and pampered. It's a small property (I think I heard 9 or so rooms) so they make sure each guest is taken care of. Welcome drinks, pool drinks, thoughtful snacks, complimentary taxis, all provided by the charming friendly staff. And just a short taxi ride to all the activities downtown. Will definitely be back!
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Elaine

Se hospedó 4 noches en junio de 2023

10/10 Excelente

Caitlin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Veronese Bliss
My partner and I were blown away with the hotel and it’s facilities. Walking through the gates, we entered this luxurious and beautiful Italian villa. Then walking up the steps and into the gardens we then saw the beautiful Verona city scape; a view we woke up to every morning. It was complete bliss. Nothing was an issue and we had so much help and kindness from the staff. To organising taxis, putting together drinks and food, and sorting some laundry for us, our expectations were exceeded. Special mention to the young male who worked night shifts, he was fabulous and prepared the most incredible bruschetta and cheeses we have ever tasted. The weather was disappointing but with the spa access and taxis we had plenty to do and travel to avail. The location for us was not an issue; it was a little oasis in the Veronese hills. The nearby restaurants are also walkable which we made use of. We will definitely be back for another couples escape and spa trip! Thanks so much for a wonderful time.
Se hospedó 4 noches en mayo de 2023
Respuesta de Villa dei Gelsi & Spa el 19 jun. 2023
Dear Mrs. Paxton,thank you for your kind review on your experience at Villa dei Gelsi, we are so pleased to know that you enjoyed your time here. We hope to have the pleasure to welcoming you soon.

10/10 Excelente

Giovanna

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
È bellissima. Perfetta.
Se hospedó 1 noche en junio de 2023
Respuesta de Villa dei Gelsi & Spa el 19 jun. 2023
Grazie per la recensione, gentile Signora Giovanna!

10/10 Excelente

Marcio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hospedagem
Excelente opção de hospedagem em Verona, atendimento perfeito e acolhedora!!! Recomendo
Se hospedó 3 noches en mayo de 2023
Respuesta de Villa dei Gelsi & Spa el 30 may. 2023
Dear Mr. Marcio,Thank you very much for your kind review on your experience at villa dei Gelsi & Spa. It has been great pleasure to have you and your family with us.

10/10 Excelente

Gavin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A gem and somewhere to cherish
Probably my favourite of hotel stays in Italy. From start to finish it was fantastic. The staff are geniune and friendly, the atmosphere is one of peace and tranquility. Excellent fine finishes and comfort, and the garden/view/spa combination is an experience in its self. Great value and would recommend to all
Se hospedó 1 noche en mayo de 2023
Respuesta de Villa dei Gelsi & Spa el 30 may. 2023
We thank you very much for the wonderful words you have dedicated to us!With regard,

10/10 Excelente

Fanny

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A little oasis in the City
Nice little hotel outside of the city with Very friendly staff! We stayed 3 nights in Verona and enjoyed our stay here. They have a gorgeous garden with a few nice sitting areas. The room was spacious and had everything we needed. Breakfast was delicious. they had a buffet and they freshly made what you wished for. Eggs, toast, avocado slices, Parmaham etc. The spa was small, but it had everything. The water in the bubble pool was a bit cold. The staff was very friendly and could answer all our questions. I would recommend it for anyone who wants to make a city trip away from the hustle. It really is a oasis!
Se hospedó 3 noches en abril de 2023
Respuesta de Fulya Ozgur el 14 abr. 2023
Dear Mrs. Fanny,thank you very much for your review on your experience at Villa dei Gelsi & Spa! We are so pleased to know you enjoyed your time during your stay. We hope to have pleasure to welcoming you soon again.Sincerely,Villa dei Gelsi & SpaManagement

10/10 Excelente

Emanuele

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Una location fantastica con vista mozzafiato sulla città, a qualche minuto dal centro. Perfetta l'accoglienza e l'ospitalità. Una carta dei vini ricercata. Nulla é lasciato al caso.