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Opiniones sobre Split Mountain Motel

2.5 out of 5
Split Mountain Motel
1015 E Hwy 40, Vernal, UT

Opiniones

7,4

Bueno

Evaluación: 10 - Excelente. 89 de 306 opiniones" "
Evaluación: 8 - Bueno. 101 de 306 opiniones" "
Evaluación: 6 - Aceptable. 56 de 306 opiniones" "
Evaluación: 4 - Mediocre. 32 de 306 opiniones" "
Evaluación: 2 - Terrible. 28 de 306 opiniones" "

7,4/10

Limpieza

8,2/10

Personal y atención

6,8/10

Servicios

6,6/10

Estado de la propiedad e instalaciones

6,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Kevin, Boulder

Le gustó: Limpieza, personal y atención
Good value, clean and comfortable.
Se hospedó 1 noche en abril de 2022
Respuesta de Raj Mehta el 9 abr. 2022
Thanks Kevin, We appreciate your business and review for our property. See you soon when you are near by Vernal aria!

4/10 Mediocre

Joshua

No le gustó: Limpieza, estado de la propiedad e instalaciones
I don’t complain often, but the state of my room was ridiculous in my opinion. I red reviews online that stated the dirtiness of the rooms but I thought that it was exaggerated, but they were an understatement, at least for my room. The carpet was absolutely filthy, there was gunk all over the walls and trash cans. In the bathroom the walls were covered in hairs from who knows where and there were stains on those walls. All the blankets on both beds were terribly stained all over. I didn’t realize that until I looked over the room the next morning after I slept in the bed. The pillows were very dirty as well. I understand that you get what you pay for but for what I paid and what I received was crazy. There are much better hotels in the area that would be much better for a nights rest.
Se hospedó 1 noche en abril de 2024
Respuesta de Raj el 25 abr. 2024
Sorry for your experience, If something like that you should ask the front desk to change the room and if you are not happy with second room we gives you full refund. Thanks for your business.

8/10 Bueno

Georgia

For the price it was okay
Se hospedó 1 noche en febrero de 2024
Respuesta de Raj el 21 feb. 2024
Thanks Georgian for your time to give us feedback and thanks for your business.

10/10 Excelente

Alex

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Raj el 21 feb. 2024
Thanks Alex for your wonderful review. We appreciate your business.

10/10 Excelente

Sarah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was great and helpful. Check in was pretty easy.Room was clean had clean smell. The shower tile looked gross but did not effect my nice hot shower.
Se hospedó 1 noche en enero de 2024
Respuesta de Raj el 21 feb. 2024
Thanks Sarah,We appreciate your kind words about your stay. We try our best for all of our guest to get great service. Thanks again for your business.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Comodidad de la habitación
Get a room as far away from road as possible
Decent room, a bit run down (especially the door!), but the most annoying thing was clearly the noise. I was in a room very close to the road, and with the badly closing door tons of noise came through till late in the evening. Once the traffic died down it was okay, but if you want to catch early sleep better make sure you get a room that's far away from the road. The hairdryer was missing although the hanger was there (this has been noted by someone else before). The person doing the check-in was friendly, but it's the first time on my trip my passport was copied, which I find a bit odd.
Missing hairdryer
Coffee maker on table
Door not closing very well, main source of noise coming through
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Eugene

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just nice place to stay. With nice people
Se hospedó 7 noches en septiembre de 2023
Respuesta de Reni el 4 oct. 2023
Mr.Eugene, Thanks for your review. See you again.Thanks,Reni

10/10 Excelente

Leon

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
great value for the money
Great value for the money
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reni el 27 sept. 2023
Leon,Thanks for your review..Reni

2/10 Terrible

Lisa

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
the door was so badly warped we could not close it. we did and the staff had to open it so we could get out he said that he could not do anything as it was friday and he was busy, we put chair in front of door for the night afraid if something did happen we would not be able to get out. we asked about a down stairs room as there is no elevator all he said was the stairs are not easy. Of course he is not in his eighties. the door is a very bad safety item
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reni el 26 sept. 2023
Ms.Lisa, Room No.201 's Door is open and closed properly. I personally opened it when you called me on phone. We sorry for inconvenience.Thanks for your review.Thanks,Reni

10/10 Excelente

Rhonda

Se hospedó 1 noche en septiembre de 2023
Respuesta de Raj el 11 oct. 2023
We appreciate your review and business.

8/10 Bueno

Gérard

Le gustó: Limpieza
Motel de passage
Prix très compétitif. Choisir une chambre au centre car en bord de route très passante. Hôtel très vieillot. Pdj très correct. Chambre grande et bien équipée.
Se hospedó 1 noche en septiembre de 2023
Respuesta de reni el 19 sept. 2023
Mr.Gerard, Thanks for your review. We always happy to serve you better service.Thanks,Reni

6/10 Aceptable

Sarah

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza
Beds and pillows were clean and comfortable, linens were good. Shower was covered in mold and had a scum ring around the tub. The carpet between the beds was severely stained.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reni el 19 sept. 2023
Sarah,Thanks for your review.Reni

2/10 Terrible

Angela

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I think this Motel has much better ratings than it should have. My room was 205 and the first thing I not was that the deadbolt wouldn't work on the door. That always feels so unsafe to me. Even the envelope for the key says to always lock the door. Well I couldn't, so I ended up pushing a chair up under the handle for the extra security. The next thing I noticed was that there was a holder for a blow dryer, but no blow dryer. Then I noticed that there was no remote control for the TV. They have Direct TV, but no remote to watch it. The toilet in the bathroom was dirty and looked like someone had used it in an emergency, if you know that I mean. I had to clean it myself with a tissue and hand sanitizer. The bed sheets had hair in them, which leads me to believe they hadn't been cleaned. The room smells, the fridge was dirty, the bathtub creaked really bad and it took me forever to figure out how to turn on the water in the shower. For anyone crazy enough to stay here, you have to pull back the handle toward you to turn it on and hopefully the handle won't be broken and try to cut you like mine did. The only good thing about the room was the bed. I pulled back the sheet to check for bedbugs and it was stained pretty bad, but I didn't find bedbugs and it was actually a pretty comfy bed. Luckily I was pretty busy during my stay in town, so I didn't have to spend very much time there. I have definitely learned my lesson to plan ahead so that I don't have to stay here again
Se hospedó 3 noches en septiembre de 2023
Respuesta de Reni el 12 sept. 2023
Ms.Angela,Thanks for your reviews. During your three days stay you didn't complain single time to office. As per our record Room No.205 has no single complin in past. As per our terms and condition if guest complin within 30 min after check in we will provide another room.Anyway thanks for your review,

4/10 Mediocre

Aaron, Layton

No le gustó: Personal y atención, estado de la propiedad e instalaciones
House keeping staff was rude and didn't inspect and refresh daily. No clean towels daily and spotty tidying up. Manager was great but it takes a team.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reni el 12 sept. 2023
Ms.Aron, Thanks for your review. We noticed that at your room door their is "Do Not Disturb " sign. So as per our terms we didn't ask for any service. If our customer demand any service then we provide.Thanks,

8/10 Bueno

Guy

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Staff friendly. It was nice to be able to sit outside.
Se hospedó 1 noche en septiembre de 2023
Respuesta de reni el 9 sept. 2023
Kim Burnett,Thanks for your valuable review. We always serve you good hospitality.Thanks & Regards,

4/10 Mediocre

Joshua

Viajó por negocios
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
TV didn't work, WiFi was bad, and air-conditioning didn't work!
Se hospedó 1 noche en septiembre de 2023
Respuesta de reni el 7 sept. 2023
Dear Sir, Thanks for your review. Sorry for your inconvenience.Thanks,Reni

2/10 Terrible

Thomas

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Also had the nerve to hold $150 for essentials. The view out our window was of a dilapidated storage area. The door had to be nearly slammed to close then was very difficult opening. I have pictures and video. The worst stay of our trip and extremely overpriced.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reni el 7 sept. 2023
Thanks for your review.Sorry for your inconvenience.Thanks,

6/10 Aceptable

Shawna

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reni el 5 sept. 2023
Thanks for your review.. We always try to give our best service to our valuable customer.Thanks,Reni

4/10 Mediocre

Cliente verificado

Viajó en grupo
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reni el 5 sept. 2023
Thanks for your review. Our hotel situated at main highway touched. At the time of your stay our motel fully sold out and we provide you Room No.124 and it highway side room. Thanks,Reni

6/10 Aceptable

Brett

Se hospedó 1 noche en agosto de 2023
Respuesta de Raj el 29 ago. 2023
Thanks Brett for your business.

2/10 Terrible

Dustin

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de reni el 23 ago. 2023
Dear Sir,Thanks for your review.

6/10 Aceptable

Linda

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención
The best thing about this place is that the bed was quite comfortable. The property was very outdated and in need of a good detailing.
Se hospedó 2 noches en agosto de 2023
Respuesta de reni el 22 ago. 2023
Thanks for your review. We always try our best.

10/10 Excelente

Thomas

Se hospedó 1 noche en agosto de 2023
Respuesta de reni el 18 ago. 2023
Thank you very much sir.

8/10 Bueno

ABIGAIL

Se hospedó 1 noche en agosto de 2023
Respuesta de Reni el 7 sept. 2023
Thanks for your review.Thanks & Regards,

6/10 Aceptable

Justin

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
This property is great for those on-a-budget or for anyone who is looking for a quick, overnight stay. The condition of the property has deteriorated over the last several years and the rooms are not as clean as they used to be. Regardless, it's difficult to find a cheaper place in the area and there is decent value for the price.
Se hospedó 3 noches en julio de 2023
Respuesta de reni el 18 ago. 2023
Thanks for your comments and review

2/10 Terrible

Lilliana

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very dirty room and long wait
The entire room was very dirty, the carpet was very filthy with black stains, the walls had a suspicious brown liquid dripping down the walls, their was bugs on the sheets, the check in process took longer, they stated I didn’t mark we had a pet, which I did on hotels.com and they had to fix the reservation, and that took about a hour after thirty minutes of waiting for someone to come to the front after ringing the bell, calling, after a 7 hour road trip. Overall it was just a very dirty, unclean room and I was unsatisfied with the service and cleanliness of the room.
Se hospedó 1 noche en agosto de 2023
Respuesta de raj el 28 ago. 2023
we are sorry you had a bad experience for your stay, we will make sure that nothing like this happens to anyone else again. Thank you for staying at the Split Mountain hotel.

10/10 Excelente

David L

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Raj el 3 ago. 2023
Thanks David for excellent review and business.

8/10 Bueno

Ruth, Farmington

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Received immediate help from PM. Great attitude too. Wish the motel was at least a block away from noisy traffic. And that rubber treads were on the steep metal stairs. Nice breakfast room.
Se hospedó 1 noche en julio de 2023
Respuesta de Raj el 3 ago. 2023
Thanks Ruth for your feedback we appreciate your business.

6/10 Aceptable

Falko

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Leider sehr unfreundlich und mit falschen Auskünften. Die Klimaanlage war laut und hat nicht richtig funktioniert.
Se hospedó 1 noche en julio de 2023
Respuesta de Raj el 3 ago. 2023
Thanks.

8/10 Bueno

Josh

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
The room was fairly clean. It is an older structure. It appears they are trying to update the rooms. It is right next to Highway 40 so there are a lot of semi trucks that drive by. For the urgency that I needed the room and the price I was pleased.
Se hospedó 1 noche en julio de 2023
Respuesta de Raj el 3 ago. 2023
Thanks Josh,Thanks for your business and great review.

10/10 Excelente

clarence

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and friendly staff
Se hospedó 1 noche en julio de 2023
Respuesta de Raj el 3 ago. 2023
Thanks for your great review.

6/10 Aceptable

Kayla

There are people who live in the rooms above you and next to you who play music loudly and have kids who run around screaming their heads off in the morning. The rooms are nice and cozy but if you have a late night drive those noisy folks can be annoying.
Se hospedó 2 noches en junio de 2023
Respuesta de Raj el 3 ago. 2023
Thanks Kayla,We can understand your problem but kinds we can not control. Any way thanks for your business.

8/10 Bueno

David

Le gustó: Limpieza, personal y atención
Comfortable beds
Se hospedó 2 noches en junio de 2023
Respuesta de Raj el 3 ago. 2023
Thanks

8/10 Bueno

Alma

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wonderful staff!! Cold showers- that’s my only complaint. Clean rooms, comfy beds.
Se hospedó 1 noche en junio de 2023
Respuesta de reni el 18 ago. 2023
Thanks for review.Thanks

6/10 Aceptable

David, Saratoga Springs

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
Numerous problems. Door stuck, sink wouldn’t drain, power plug wouldn’t work, handrails on stairs were filthy, and more. I don’t like to complain about stays but we’ll definitely look for a different one next time in Vernal.
Se hospedó 1 noche en junio de 2023
Respuesta de Raj el 3 ago. 2023
Thanks.

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean rooms and easy process.
Se hospedó 1 noche en junio de 2023
Respuesta de reni el 18 ago. 2023
Thanks for your review.Thanks ,

6/10 Aceptable

Arimus

Se hospedó 7 noches en junio de 2023
Respuesta de reni el 24 ago. 2023
Thanks for your revie. Thanks, Reni

10/10 Excelente

Roger

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We enjoyed our stay, especially the management and their personalized care.
Se hospedó 3 noches en junio de 2023
Respuesta de raj el 28 ago. 2023
Thank you so much for your kind words, we truly Thank you for staying at the Split mountain hotel.

10/10 Excelente

Sylvia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice place
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Wendy

Se hospedó 2 noches en junio de 2023

10/10 Excelente

Danny

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was very clean and staff was friendly.
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Corri

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Meric

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good waffels.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Scott

Le gustó: Limpieza, personal y atención, comodidad de la habitación
A great place on a budget.
I love this place. The rooms are old, and in ok condition, but the bed is nice and the tv works great, plus the rooms have a microwave and fridge, and the hotel offers a free make it yourself breakfast. Not a lot of budget hotels offer these things.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Nathan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wonderful stay! The person at the front desk was the nicest and friendliest person I've ever talked to at a hotel. The room was super clean, and the location is very quiet. I highly recommend!
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Kathy

Viajó en grupo
Le gustó: Personal y atención
Noisy by road. Beds were comfy. Nothing fancy. Continental breakfast was good.
Se hospedó 1 noche en junio de 2023

8/10 Bueno

George

Se hospedó 14 noches en junio de 2023

6/10 Aceptable

Tricia

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Outlets in the bathroom and the counter top with mirror didn’t work.
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Elizabeth

Se hospedó 2 noches en junio de 2023

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Comodidad de la habitación
Wouldn’t stay here unless no other choice.
At check in the owner asks tons of questions even though room was paid for prior to trip. Road noise from the highway traffic is terrible. Definitely bring sound machine.
Se hospedó 2 noches en junio de 2023