Entrada de la propiedad

Opiniones sobre Palazzo Venart Luxury Hotel

5 out of 5
Palazzo Venart Luxury Hotel
Santa Croce 1961, Venice, Veneto

Opiniones

9,8

Excepcional

Evaluación: 10 - Excelente. 102 de 117 opiniones" "
Evaluación: 8 - Bueno. 12 de 117 opiniones" "
Evaluación: 6 - Aceptable. 2 de 117 opiniones" "
Evaluación: 4 - Mediocre. 1 de 117 opiniones" "
Evaluación: 2 - Terrible. 0 de 117 opiniones" "

10/10

Limpieza

10/10

Personal y atención

9,2/10

Servicios

9,8/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Fernando

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Manuel , Barcelona

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Edificio histórico en zona tranquila
Precioso edificio perfectamente restaurado. Habitaciones muy elegantes y cómodas.Personal muy atento. Tuvimos una gran cena en el restaurante. Quizá el punto más flojo sea el desayuno: se ofrece a la carta aunque después tienen muchas cosas que debes pedir pero que no aparecen en la carta, además son platos poco coherentes para un desayuno.
Se hospedó 2 noches en febrero de 2018
Respuesta de Alice Dionisio el 13 mar. 2018
Estimado Manuel, Muchisimas gracias por su hermoso comentario! Es un sincero placer leer sus palabras y saber que le gustò el palacio y la actitud de nuestro equipo. También estamos orgullosos de que le gustò mucho la cena y le agradecemos por compartir unos comentarios utiles en cuanto al desayuno. Esperamos darle la bienvenida de nuevo cuando vuelva a Venecia y le deseamos un hermoso principio de primavera!

10/10 Excelente

Andrei

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very good
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Kathleen

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
c
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Tracy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A beautiful hotel, small, quiet and excellent staff who cant do enough for you. A tranquil place to stay in a busy city.
Se hospedó 2 noches en marzo de 2024
Respuesta de Luana Mazzega - General Manager el 13 mar. 2024
Dear Tracy,I cannot thank you enough for this very positive review and comments on your recent stay.I am glad you've enjoyed it and we all can't wait to welcome you back again.Take care until the next time we meet.Luana MazzegaGeneral Manager

10/10 Excelente

Josh

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

david

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Palazzo Venart provides a royal experience!
Beautiful boutique hotel with a super friendly staff providing exceptional service! Is such a fun place to stay in Venice because it has the spirit of Venice! We will come back again and again!
Se hospedó 3 noches en noviembre de 2023
Respuesta de Luana Mazzega - General Manager el 17 dic. 2023
Dear David,Thank you so much for taking the time to share your wonderful experience at Palazzo Venart! We are delighted to hear that you enjoyed a "royal experience" at our beautiful boutique hotel. Our team is dedicated to providing exceptional service, and it warms our hearts to know that you found our Staff to be friendly. It's also fantastic to know that you felt the spirit of Venice during your stay at our Palazzo!We can't wait to welcome you back again. Warm regards and happy holidays,Luana MazzegaGeneral manager

10/10 Excelente

Aemun Salam

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely stay- beautiful hotel and felt like you had the whole place to yourself. The staff and service were all exceptional- wouldn’t be able to fault a thing.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Luana Mazzega - General Manager el 10 nov. 2023
Dear Aemum Salam,I am happy to read your very positive review.We hope to have you in Venice again in a not too distant time.Best wishes,Luana MazzegaGeneral Manager

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing stay
It’s like having your own private palace in Venice!
Se hospedó 2 noches en octubre de 2023
Respuesta de Luana Mazzega - General Manager el 10 nov. 2023
Hi Kevin,thanks for sharing your impression on your recent stay. We are happy your loved your stay at your private palazzo!Hope to see you again,Luana MazzegaGeneral Manager

10/10 Excelente

Julia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Gerry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great for area
Se hospedó 2 noches en septiembre de 2023
Respuesta de Luana Mazzega - General Manager el 12 oct. 2023
Grazie Gerry,I am happy to know you loved our neighborhood.We wish to thank you very much for your comemnt.Very best wishes,Luana MazzegaGeneral Manager

10/10 Excelente

Mike

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The best hotel we have ever stayed in. Way beyond the Ritz, Four Seasons or any other five star hotel or resort. From riding up in a water taxi to their private dock to walking through a garden to get to the lobby so beautiful. The room was charming with a roof top terrace. Waking to church bells having breakfast in the garden of the courtyard everyday was just perfect. The staff went beyond perfect. The manager was a delight. I have no complaints. The area is safe and eating was no problem the staff recommends anything you need. Perfect stay. We should have booked a longer visit.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Luana Mazzega - General Manager el 16 sept. 2023
Dear Mike,thank you for your visit. It was a great pleasure meeting you.As you mentioned you should have stayed longer... we can't wait to have you back soon.Ciao,Luiana MazzegaGeneral Manager

10/10 Excelente

Mark

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very helpful and accommodating with assistance and arranging tours and transportation. We will definitely stay there when visiting Venice again and recommend to others planning to visit Venice.
Se hospedó 2 noches en agosto de 2023
Respuesta de Luana Mazzega - General Manager el 16 sept. 2023
Dear Mark,I am happy to know your stay went well and you appreciated our Staff atentivness and some of the services provided.See you soon again in Venice,Luana Mazzega General Manager

10/10 Excelente

Seanna

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

erjona, ridgewood

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent service, attentive staff. Lovely hotel, and great location, 1 min from the ferry.
Se hospedó 2 noches en julio de 2023
Respuesta de Luana Mazzega - General Manager el 16 sept. 2023
Dear erjona,thank you for your kind review! We are happy your stay went well.Hope to see you soon,Luana MazzegaGeneral Manager

10/10 Excelente

mian hamid

Se hospedó 2 noches en julio de 2023

10/10 Excelente

Elizabeth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Patrick

Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Bonnie

Se hospedó 4 noches en septiembre de 2022

10/10 Excelente

Kathleen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
the hotel management made me feel like a pampered guest in a private palace
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Marcin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Most spacious rooms in Venice.
Se hospedó 3 noches en septiembre de 2022

8/10 Bueno

Diane Jeff

Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Matthias

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A perfect stay with great staff 👌
Se hospedó 3 noches en julio de 2022

10/10 Excelente

Rachna

Se hospedó 2 noches en julio de 2022
Respuesta de The Palazzo Venart team el 31 jul. 2022
Dear Rachna thanks for sharing your positive feedback! Kindets regard

10/10 Excelente

Christian

Se hospedó 3 noches en julio de 2022

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Real luxury hotel
Super, like a dream comes true
Se hospedó 1 noche en julio de 2022
Respuesta de The Palazzo Venart team el 31 jul. 2022
Dear Thomas we are glad to know that your stay in Venice was a dream come true and Palazzo Venart made the difference. Wishing you a lovely Summer Season ahead!

10/10 Excelente

Lisa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff and service was tremendous. The hotel is I. A very quiet residential area. Nice to be away from the other tourists.
Se hospedó 2 noches en julio de 2022
Respuesta de The Palazzo Venart team el 31 jul. 2022
Dear Lisa, thanks for takinf the time to share your recent stay at Palazzo Venart! We are glad to read that you fully enjoyed your stay in Venice and you appreciated our exclusive service. We are looking forward to welcoming you back in Venice soon!

8/10 Bueno

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Palazzo venart hotel
The hotel is fantastic. It’s in a great location, with beautiful gardens i which we were served breakfast. Our room looked onto the Grand Canal which was amazing. We booked the Glam restaurant which was excellent and I would highly recommend.
Se hospedó 3 noches en junio de 2022
Respuesta de The Palazzo Venart team el 31 jul. 2022
Dear Mark, we are pleased to know that your venetian stay has been unforgettable. We are glad to read that you fully enjoyed your stay at Palazzo Venart! Kindest regards

10/10 Excelente

stephen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A beautifully maintained and historic hotel just a short boat ride from the train station. Our room was large, comfortable and blissfully quiet. Breakfast was excellent with wonderful service by formally dressed servers. In this palace, you will feel like royalty. Highly recommended.
Se hospedó 1 noche en junio de 2022
Respuesta de The Palazzo Venart team el 31 jul. 2022
Dear stephen, thanks for takinf the time to share yourt recent experience at Palazzo Venart! We are glad to know that your overall experience has been unique. We are looking forward to welcoming you back soon, Kindest regards

10/10 Excelente

Andrew

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely world class. As a hotel experience should be
Se hospedó 2 noches en mayo de 2022

10/10 Excelente

Guilherme Henrique

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Melhor hotel que já fiquei em Veneza de mais de 10
Melhor hotel que já fiquei em Veneza depois de mais de 10 vezes que estive lá nos últimos 20 anos . Recomendo fortemente .
Se hospedó 5 noches en abril de 2022

10/10 Excelente

Geraldine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Magnifique
Très bel hôtel au bord du grand canal, entouré de jardins avec au sein de son établissement un restaurant 2 étoiles Michelin. Le petit déjeuner est exceptionnel Le personnel est souriant, discret, efficace. Nous sommes bien dans un 5 etoiles
Se hospedó 2 noches en noviembre de 2021
Respuesta de The Palazzo Venart team el 27 nov. 2021
Dear Geraldine, thanks for taking the time to share your recent experience with us. We are glad that you fully enjoyed your stay at Palazzo Venart! We all look forward to welcoming you back soon, Kindest regards

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en agosto de 2020
Respuesta de The Palazzo Venart team el 3 sept. 2020
Dear Guest, thanks for taking the time to share your recent experience at Palazzo Venart! We are glad to read that you had an overall unique experience. We all look forward to welcoming you back soon. Kindest regards.

6/10 Aceptable

Cliente verificado

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2020
Respuesta de The Palazzo Venart team el 30 jul. 2020
Dear Guest, thanks for taking the time to share your recent experience with us. We are sad to read that your stay did not fully meet your expectations but we hope to welcome you back in Venice to restore your faith in Palazzo Venart! Kindest regards

10/10 Excelente

Nikolai

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2020
Respuesta de The Palazzo Venart team el 30 jul. 2020
Dear Mr Nikolai, thanks for your kind review! We are glad to read that you had an overall pleasant experience with us! Looking forward to welcoming you back soon, Kindest regards

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Would highly recommend
Amazing staff. Super helpful concierge helped recommend and booking restaurants and visits. Would highly recommend a room with a terrace - overlooking Venice. Modern hotel amenities with a classical, authentic design. Great location in Venice.
Se hospedó 3 noches en julio de 2020
Respuesta de The Palazzo Venart team el 11 jul. 2020
Dear Guest, thank you very much for your kind words! We are more than pleased to read that you enjoyed your room and our service exceeded your expectations. We look forward to welcome you back at Palazzo Venart soon! Kindest regards

8/10 Bueno

hong

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2019
Respuesta de The Palazzo Venart team el 26 dic. 2019
Dear hong, thanks for taking the time to share your recent experience at Palazzo Venart. We are glad to read that you had a pleasant stay with us. Looking forward to welcoming you back soon, Best regards

10/10 Excelente

patternmaker13, New York

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Restored Palazzo in just off San Stae stop. Excellent concierge [Eliza] and hotel staff. Beautiful breakfast served to order [not the standard buffet]. All our requests were executed perfectly, including reservation requests we had e-mailed 2 weeks before.
Se hospedó 6 noches en noviembre de 2019
Respuesta de The Palazzo Venart team el 17 nov. 2019
Dear patternmaker13 First of all we would like to thank you for leaving such an enthusiastic review. Keeping the highest level of service is our goal and we are glad that all our staff met or exceeded your expectations. Our a-la-carte breakfast (served in our two Michelin starred GLAM Restaurant) is one of our pride points and we are thrilled that you had the chance to appreciate it. Wishing you a lovely winter season. Best regards

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Only negative was we could not get a evening drink as no lounge bar.
Se hospedó 1 noche en noviembre de 2019
Respuesta de The Palazzo Venart team el 17 nov. 2019
Dear Guest, We understand that your stay at Palazzo Venart has been an overall pleasant and enjoyable experience. On a less positive note we recognize that you have not been completely satisfied by not being able to have an evening drink in our Noble Floor lounge . We would like to take this occasion to remind that the bar service in the lounge is available up to 11 pm. After that time our room service is always available to enjoy a little momento in your room. We are looking forward to welcoming you back soon, Best regards

10/10 Excelente

Mark, San Diego, CA, USA

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff and management were very gracious and engaged. At every moment we were treated with the highest level of care. World class service and very memorable.
Se hospedó 3 noches en octubre de 2019
Respuesta de The Palazzo Venart team el 10 oct. 2019
Dear Mark, thanks for sharing your recent experience with us! We are glad to read that you had a pleasant stay with us and we were able to exceed your expectations. We sincerely look forward to welcoming you back in the future! Best regards

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect!
Wonderful spot away from hustle and bustle, but close enough to enjoy all Venice has to offer! Service is first rate, rooms are nice, view of canal wonderful! Highly recommend!
Se hospedó 4 noches en septiembre de 2019
Respuesta de The Palazzo Venart & GLAM team el 2 oct. 2019
Dear Kevin, thanks for your kind review after your recent stay with us. We are glad to read that your enjoyed the location of our Palazzo. It is always encouraging to hear such a positive feedback, particularly when it comes from those who matter the most – our Guests! Our Front Office staff is always at Guests disposal just because they love to go the extra mile. We look forward to welcoming you again to Palazzo Venart! Kind regards,

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Although our stay was short, it was a very pleasant time. The facilities and amenities were nice. The staff were always friendly and helpful.
Se hospedó 2 noches en septiembre de 2019
Respuesta de The Palazzo Venart team el 26 sept. 2019
Dear Guest, thank you for your lovely words! We are glad that you had an overall pleasant experience at Palazzo Venart and we are looking forward to welcoming you back soon!

10/10 Excelente

Rebecca, Costa Mesa

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was more than accommodating! Best service we’ve had and we stay regularly at four seasons properties. The rooms were beautifully decorated.
Se hospedó 2 noches en septiembre de 2019
Respuesta de The Palazzo Venart team el 25 sept. 2019
Dear Rebecca, thank you very much for your lovely words! We are truly happy to read that you had a lovely time here and that you enjoyed the exclusive atmosphere of our palace, as well as the attentive attitude of our team. We hope we will be able to welcome you back in the future. Kindest regards

10/10 Excelente

Morimasa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2019
Respuesta de The Palazzo Venart team el 25 sept. 2019
Dear Morimasa, thanks for taking the time to share your recent experience at Palazzo Venart! We are glad to know that you fully enjoyed your stay with us and we were able to exceed your expectiations! Looking forward to welcoming you back soon. Kindest regards

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful place! Very much high end. Will be back!
Se hospedó 2 noches en septiembre de 2019
Respuesta de The Palazzo Venart team el 10 sept. 2019
Dear Guest, thanks for taking the time to share your recent experience at Palazzo Venart! We are glad to read that you fully enjoyed your stay in Venice! We all look forward to welcoming you again, should you plan another trip to Venice. Kindest regards

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A bit out of the hustle and bustle of Venice which was nice but only 12 minutes to the Rialto Bridge and 15 to St. Mark's Square. Lovely rooms, great staff very helpful with dinner reservations, tours, etc.
Se hospedó 3 noches en agosto de 2019
Respuesta de The Palazzo Venart team el 10 sept. 2019
Dear Guest, Thank you for taking the time to share your thoughts on Palazzo Venart. As you pointed out, our property is very convenient to reach the main sights and landmarks of Venice, while being away for the maddening crowds of other districts. We are glad that your loved our rooms and especially our amazing team. Thank you so much for sharing your comments - we all look forward to welcoming you again, should you plan another trip to Venice. Best regards

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
My husband and I truly loved staying at the Palazzo Venart. It’s antiquity made it so unique, aside from the fact that we had to take a water taxi to get there, which gave it even more cache. Our only bit of consternation was trying to find the second floor lounge where we were supposed to be able to sit and have a couple of drinks, according to the front desk clerk. However, there was no area with a bar or even anyone who would take an order for drinks, let alone make them, on the second floor. That was our only complaint.
Se hospedó 1 noche en agosto de 2019
Respuesta de Angelo Rizzi - and the Palazzo Venart team el 10 sept. 2019
Dear Guest, We are thrilled to learn that you loved your stay at Palazzo Venart and that you appreciated its decor and uniqueness. We also regret to know that you have not fully enjoyed our Piano Nobile lounge. In order to maintain its original splendour and the intimacy of a noble living room there is not a barman station on the second floor. All the guests can use it as an exclusive place where they can have a drink with some snacks or relax for a book taken from our library. We truly hope to welcome you back in the future for your next trip to Venice and wish you our best regards.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good!
早餐和房間露台景觀都很好!
Se hospedó 1 noche en agosto de 2019
Respuesta de The Palazzo Venart team el 1 sept. 2019
Dear Guest, thanks for taking the time to share your recent experience at Palazzo Venart! We are glad to know that you fully enjoyed your stay with us! Looking forward to welcoming you back in Venice! Kindest regards

10/10 Excelente

Asik Ali

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
very good
Se hospedó 2 noches en agosto de 2019
Respuesta de The Palazzo Venart team el 16 ago. 2019
Dear Asik Ali, We would like to thank you sincerely for your kind review! We are happy to read that you enjoyed your stay with us and that we were able to provide a great experience. Looking forward to your next visit, we wish you our Kindest regards,