Dear Manuel, Thank you for being our guest and taking some time to share your concerns. Indeed, our complimentary shuttle is one of the most loved services according to our guests and we appreciate it creates high expectation and we understand your disappointment related to the absence of the shuttle service. Unfortunately, as mentioned on our website, due to a motor damage, our boat was undergoing repairs in the shipyard. Our apologies for the inconvenience caused. We hope this will not prevent you from returning and giving us a second chance. Until then, we wish you only the best of travels moving forward. Sincerely,

Thank you for taking the time to share your impressions on your experience at Hyatt Centric Murano Venice, it is much appreciated!  Should you visit ourcity again in the future, we would love to welcome you back. Sincerely,

Dear Adriana, Thank you for making our hotel your preferred choice of accommodation and for taking a moment to review your stay, which we are glad to learn was a positive and pleasurable one. The Team and I look forward to welcoming you back again soon.

Dear Maricarmen, We appreciate your encouraging rating and we can't wait to see you at the next Hyatt property wherever your travel plans will take you next.Valentin Röttger - General Manager

We appreciate your 10/10 feedback, Allegra! We look forward to your next visit to Hyatt Centric Murano Venice. Valentin Röttger – General Manager

Thank you very much for sharing your recent experience with us and for this 5 out of 5, it is much appreciated!  It is great to know your visit was satisfactory and we hope you took with you happy and lasting memories of the time spent in our beautiful island. The Team and I look forward to welcoming you back to our property very soon!

Thank you for taking the time to share your impressions on your experience at Hyatt Centric Murano Venice, it is much appreciated!  Should you come to Murano again in the future, we would love to welcome you again.

Thank you for your visit and for taking the time to review your experience, Dwayne. See you soon!Sincerely,

Muchas gracias por compartir su reciente experiencia y por elegir Hyatt Centric Murano Venice para alojarse. Esperamos volver a recibirle en su próxima visita a Venecia. Atentamente,

Gracias por su reciente visita y por el tiempo que ha dedicado a compartir sus impresiones sobre su estancia.Estamos muy contentos al saber que hemos conseguido estar a la altura de sus expectativas con el hotel y sus servicios. Gracias de nuevo y esperamos verle pronto!

Estimada Connie, Muchas gracias por compartir su reciente experiencia y por elegir Hyatt Centric Murano Venice para alojarse. Estamos encantados al saber que disfrutó de su estancia y agradecemos de verdad todos los comentarios positivos sobre nuestro establecimiento. Esperamos darle la bienvenida nuevamente en un futuro próximo. Atentamente,

We are grateful for your 10 stars, SUSAN! Thank you so much for the recommendation. Hopefully, we will have the opportunity to see you again in Murano. Leonardo Ometto - General Manager

Thank you for posting this 5-star feedback, Jean Paul; it is much appreciated and rewarding.We hope to welcome you back for another Hyatt Centric Murano Venice experience should your travel plans take you to Venice once again.

Mil gracias, Nahomi, por este comentario y para recomendarnos a otros viajeros! Esperamo verte pronto para una nueva estadia veniciana. Un saluto, Leonardo Ometto - General Manager

Dear Julio, Thank you for taking the time to review your experience at Hyatt Centric Murano Venice. We love knowing your stay was enjoyable overall and we look forward to your next visit to the island of the glass-makers. Best regards,

Mil gracias por esta recomandacion, jose. Estamos muy contentos de leer que Murano os ha gustado y esperamos poder acogeros una vez mas en el futuro. Un caro saluto, Leonardo Ometto General Manager

Thank you so much DONOVAN J for making Hyatt Centric Murano Venice your preferred choice of hotel for your Venetian adventure! We are thrilled to learn you loved the design of our hotel and the spacious Duplex Suites. Should you plan another trip to the island of glass, we would love to see you again. Sincerely, Leonardo Ometto General Manager

Dear Sofia, Many thanks for taking some of your valuable time to leave feedback about Hyatt Centric Murano Venice. We truly appreciate it. We are glad to see that you enjoyed your experience with us, and we do hope to welcome you back soon for another 5 out of 5 stay! Best regards, Leonardo Ometto General Manager

Dear Guest, We are glad to see that you enjoyed your experience with us, and we do hope to welcome you back soon for another 5-star stay! We look forward to welcoming you soon again to Venice and Murano! Leonardo Ometto General Manager

Dear Guest thank you for your being our guest and for taking the time to share your experience with us. We hope to have the chance to welcome you back soon to Venice, Leonardo Ometto General Manager

Dear ChefSilvano, thank you for sharing about your stay at Hyatt Centric Murano Venice. We appreciate the flattering remarks and are glad you enjoyed our hotel. We place our guests in the heart of one of the world's most amazing cities and provide seamless travel experience with our outstanding location, service, and our delicious food offerings. We will be sure to share your compliments with our Maitre! Thank you again for choosing us, and we look forward to your next visit. Leonardo Ometto General Manager

Dear Guest what a nice 5 out of 5 review! We are delighted to read you loved your stay and we hope to have soon the chance to welcome you back! Leonardo Ometto General Manager

Dear Juan What a glittering review! We are simply delighted to read you loved your stay thanks to the location and the easy access to the main island. We hope to have soon the chance to welcome you soon again, Leonardo Ometto General Manager

Dear Guest thank you for your feedback on your stay at Hyatt Centric Murano Venice. We are sorry for the work in progress (not a dump) you saw from your window and we hope our neighbors finish their work soon! We hope to have a new chance to welcome you back and to make you live a fully satisfying stay! Leonardo Ometto General Manager

Dear Guest thank you so much for being our guest and for sharing your experience with us! See you soon in Venice, Leonardo Ometto General Manager

Dear Guest thank you very much for your 5 out of 5 review! We are delighted to know you loved your stay thanks to our service and we hope to have soon the chance to welcome you back, Leonardo Ometto General Manager

Dear Guest thank you so much for this positive review of our hotel. We hope to have soon the chance to welcome you back to Venice soon, Leonardo Ometto General Manager

Dear Guest Thank you very much for this nice review. We are happy to read you appreciated the staff, our bar service and the hotel as well. We hope to have soon the chance to welcome you back again to Venice. Leonardo Ometto General Manager

Dear Armando Thank you very much for this nice 5 out of 5 review. We are delighted to read you loved your stay and we hope to have soon the chance to welcome you back again to Venice. Leonardo Ometto General Manager

Dear Juan Thank you for your gracious review of Hyatt Centric Murano Venice! We loved reading about the exceptional service you received and how pleased you were with our convenient location and your room. However, we are sorry the breakfast didn't meet your expectations and i have forwarded your comments to the restaurant. We look forward to having you back. Leonardo Ometto General Manager

Paola, muchisimas gracias por su comentario y hacernos saber su experiencia en nuestro hotel. Me alegra mucho que haya podido disfrutar de nuestras instalaciones y que nuestro staff se haya preocupado por atenderlo y darle la mejor experiencia. A presto! Leonardo Ometto General Manager.

Estimado Huesped Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Leonardo Ometto General Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Leonardo Ometto General Manager

Estimada Ana Maria Le agradecemos enormemente sus comentarios en relación a su estancia en LaGare Hotel Milano Venezia. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Leonardo Ometto General Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Leonardo Ometto General Manager

Dear Memo Thank you for this nice review but we think you write the review in the wrong place :) This is the LaGare Hotel Venezia expedia micro-site :) We hope that your stay here was as pleasant as the one in Verona! Leonardo Ometto General Manager

Estimada Maria, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Leonardo Ometto General Manager

Dear Lynn, Thank you for being our guest and taking some time to provide us with your valuable feedback. Although I am glad to learn your stay was enjoyable overall, I am sorry to read the room temperature was not ideal on this occasion. Hopefully we will have the pleasure of welcoming you back in the future and gain you entire satisfaction. Best regards,

Thank you for taking the time to share your feedback and for these amazing 5 stars! See you soon in Venice! Best regards,

Thank you for making our hotel your preferred choice of accommodation and for taking a moment to review your stay, which we are glad to learn was a positive and pleasurable one. The Team and I look forward to welcoming you back again soon. Sincerely,

Thank you for being our guest and for this amazing 5-star rating! We are glad to learn you had a fabulous stay at Hyatt Centric Murano Venice and we hope to welcome you back very soon.

Many thanks for taking the time to review your experience! We are grateful you chose our hotel and we are glad to learn you had a fabulous stay. Should you visit Venice again in the future, we would be happy to welcome you back!

Dear Ally,Thank you for taking a moment to review your recent experience at Hyatt Centric Murano Venice which we are glad to learn was a positive and pleasurable one.On a negative note, are very sorry to learn your stay was impacted by the presence of pigeons. However, we would like to reassure you that the management has always taken this problem very seriously. Control measures are carried out several times over the year with the purpose of limiting pigeons around the property as much as possible. Unfortunately, it is impossible to avoid them totally. Once again thank you for your time, we hope to welcome you back very soon.  Sincerely,

Dear Anthony, Thank you for being our guest and taking some time to share your concerns.Indeed, our complimentary shuttle is one of the most loved services according to our guests and we appreciate it creates high expectation and we understand your disappointment related to the absence of the shuttle service. Unfortunately, as mentioned on our website, due to a motor damage, our boat is currently undergoing repairs in the shipyard. Our apologies for the inconvenience caused.We hope this will not prevent you from returning and giving us a second chance. Until then, we wish you only the best of travels moving forward. Sincerely,

Thank you very much for taking the time to share details of your experience and for this 5-star rating. Hopefully, we will have the pleasure of welcoming you back at Hyatt Centric Murano Venice on one of your journeys. Sincerely,

Merci beaucoup d'avoir choisi Hyatt Centric Murano Venice et d'avoir partagé vos impressions sur le séjour. Ce serait un plaisir de vous accueillir une nouvelle fois au sein de notre hôtel.

Dear Alexander, Thank you very much for choosing Hyatt Centric Murano Venice and for your recommendation. We are glad to learn you had a 5-star experience and we hope to welcome you back to the island of the glassmakers very soon. Best regards,

Dear Catherine, Thank you for being our guest and for these 5 stars!It makes us happy to see that we were able to meet your expectations and would love to welcome you again for another stay on the island of the glass-makers. Best regards,