First, Elaina was amazing. She went above and beyond to help make our stay the best. Our friend had to leave for the airport at 3 AM in the morning and we could not find a taxi to come to the apartment to pick him, so Elaina offered to take him, and then offer to come back at 9 AM to take the rest of us. She was amazing. Second, the apartment was fantastic for us. We wanted to stay on Venice proper, however and I'm so happy we didn't and stayed here instead. The tram to go into Venice was right out our backdoor. On Venice there are no cars so we would have to drag our luggage across the island over many stepped bridges and rough roads, with this location, you take the bus or taxi to Venice then hop on the tram to the apartment, every convenient. If you have a very early flight like our friend, trams do not run that early and he had more luggage than he could carry that far , so Elaina helped us. The apartment is clean and comfortable and was prefect for us.