Hi Heidi, thank you very much for staying with us and leaving such an outstanding score. We appreciate it and we hope to see you again in the future if we have opportunity.

Thank you so much for staying with us! We're pleased to hear you enjoyed your stay!

Thank you for the score of 5 out of 5. We are glad you liked your stay with us. We hope to see you again in the near future.

Hello Martin, thank you for staying with us. By leaving your rate and review, you are helping us improve our service to our future guests and we appreciate it. Thank you again and we hope you have a wonderful day.

Gracias por estar con nosotros. He transmitido sus comentarios a nuestro personal de limpieza y mantenimiento.

Thank you so much!

Hello Elizabeth,We truly appreciate your 10/10 rating. We hope to seeing you again soon.Warm regards,Guest Services

Dear Miguel, thank you for staying with us and leaving a review. We are glad you enjoyed your stay and liked our location. We hope to welcome you back. Regards,

Dear Daniel, We truly appreciate your kind compliments to our staff. We are very pleased to know that you had a comfortable and pleasant stay and vacation. We look forward to your next visit. We would love to welcome you again! Warm regards,

Dear Agustin, Thank you for staying with us and leaving 10 out of 10 review. We are glad that you enjoyed your stay and we hope to welcome you soon.

Dear Lizeth Thank you very much for giving us a 10 out of 10. We really appreciate you taking the time to rate our property. We would love to welcome you again in the future. Have a great day. Regards,

Hello Guest, We appreciate your feedback. Surestay Team is delighted to hear that you had a great stay with us. Our hotel prides itself with its comfortability, accessibility and cleanliness. We hope you enjoyed your trip to Whistler and North Vancouver. We hope to see you again in the near future.

Dear Guest, We think that it is a great idea. We will surely pass your recommendation to the management. Thank you very much for staying with us. We really appreciate your positive feedback.

Dear guest, Thank you for completing the survey regarding your recent stay with us. We look forward to serving you again in the near future. Best regards, Justine Guest Services

Dear Menbere,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Dear Timothy,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Guest ServicesSureStay by Best Western North Vancouver Capilano

Dear Darshani,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Guest ServicesSureStay by Best Western North Vancouver Capilano

Vielen Dank für Ihren Aufenthalt bei uns. Wir freuen uns über Ihre freundlichen Worte!

Thank you so much! We enjoyed having you stay with us!

Thank you so much!

Thank you so much! We enjoyed having your stay with us!

Dear GyeThank you for your feedback. We are sorry we did not exceed your expectations. Noise is one of the few elements that most hotel does not have full control of. Our property has a strict noise and damages policy. Once we received reports of noise we would be more than happy to assist you within our available resources such as moving you to another room. We wished we knew all your concern while staying with us so our team can be given the chance to better your stay.We hope you will give us another chance to serve you.

I am sorry you weren't happy with your stay, please feel free to contact us if you wish to discuss this further.

Thank you for your feedback, and especially for staying with us.

Thank you so much! We enjoyed having you stay with us.

Thank you so much for letting us know you enjoyed your stay!

Thank you so much! it was wonderful having you stay with us!

Thank you so much for staying with us!

Thank you for your honest and earnest review. Obviously our intentions didn't match up to your expectations. We do thank you for staying with us, and as expressed at departure, we implore you to discuss this further with management at your earliest opportunity.

Thank you so much for your kind review!

Thank you for staying with us, if you did have any specific concerns to discuss, please don't hesitate to contact us.

Thank you so much for choosing to stay with us. I'm sorry about the incident in the parking lot, please feel free to reach out if you wish to discuss.

Thank you for staying with us.

First, I do want to thank you for staying with, but more than that, I want to apologize for the experience you had staying with us. This obviously isn't what we want people to take away from a stay with us.Please feel free to reach out to our management team if you wish to discuss this further.

Thank you so much!

Thank you so much for staying with us!

Thank you so much for staying with us!

Thank you so much!

Thank you so much for your review!

Thank you for your generous review. We do ask people with mobility issues or difficulty with stairs to contact us so we can try to get them on the ground floor.

I am sorry you weren't happy with your stay, please feel free to reach out to our management team if there is anything specific you wish to discuss.

Thank you for staying with us, and don't hesitate to contact us if you wish to discuss any ways we can improve.

Thank you so much for staying with us!

Dear VictorThank you for the 5 out of 5. Our team aims to go above and beyond our guest's experience. We are grateful for the feedback and we hope to see you soon in the future.

Thank you so much!

Dear JulieThank you for the review. We have a strict quiet hours on our property. Our apologies for not exceeding your expectations. Noise is one of the elements that most hotels does not have full control of. We wish you contacted the front desk regarding this matter during your stay so our dedicated team can help you move to a quieter room. We have noted your feedback. We are sorry for your experience. Our team tries our best to control this concern the best that we could to improve guest experience. Thank you for staying with us.

Dear KylaThank you for the score of 4 out of 5 and your compliments to our team. We appreciate your feedback. Best Western mandates that "Breakfast must be available" not necessarily complimentary. All other Best Western in Downtown Vancouver does not serve full breakfast as well to every room type. We hope you were able to try the Dedutch restaurant on the lobby that is separate from us. They have excellent choices of breakfast and lunch. Thank you for staying with us.