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Opiniones sobre Sandman Suites Vancouver on Davie

4 out of 5
Sandman Suites Vancouver on Davie
1160 Davie St, Vancouver, BC

Opiniones

7,4

Bueno

Evaluación: 10 - Excelente. 361 de 1068 opiniones" "
Evaluación: 8 - Bueno. 300 de 1068 opiniones" "
Evaluación: 6 - Aceptable. 198 de 1068 opiniones" "
Evaluación: 4 - Mediocre. 115 de 1068 opiniones" "
Evaluación: 2 - Terrible. 94 de 1068 opiniones" "

7,4/10

Limpieza

8,2/10

Personal y atención

7,2/10

Servicios

6,6/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Miguel Antonio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
👍
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sandman Suites on Davie el 5 dic. 2023
Dear Miguel, Thank you so much for staying with us and giving us the feedback. Please do let us know whenever you are planning to stay next with us. Regards,

10/10 Excelente

Julio César

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Exelent
Se hospedó 18 noches en septiembre de 2023
Respuesta de Duty Manager el 29 sept. 2023
Dear Julio, Thank you so much for staying with us and giving us the feedback. Please do let us know whenever you are planning to stay next with us. Regards,

10/10 Excelente

Ana Paola

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Deposito
Me pidieron depósito en garantía de 100 dólares desde el 12 de marzo y no me lo han regresado, me dijeron que en 5 días lo devolvían. Con quien puedo pedirlo?
Se hospedó 1 noche en marzo de 2023
Respuesta de Shiv: Duty Manager el 31 mar. 2023
Dear Ana Paola Gallegos Corral,I hope you are doing well.We hope you enjoyed your stay with us.The 100 deposit was refunded when you checked out. We do not hold security deposits after guests check out. With some banks, the refunded amount does not reflect on your account but goes straight to your credit limit.Please feel free to reach out to us if you need any further assistance.Regards,

8/10 Bueno

Gricelda

2/10 Terrible

Jaime

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel viejo, las fotos no corresponden para nada con el estado actual del hotel
Se hospedó 2 noches en octubre de 2022
Respuesta de Sandman Suites on Davie el 10 oct. 2022
Dear Jaime,Thank you for staying with us.Please accept my apologies for the issues that you have faced. The hotel is undergoing a renovation and we will be in a better condition to serve you soon. Regards,

6/10 Aceptable

Marco

Viajó con su pareja
habitación con desperfectos
Se hospedó 21 noches en enero de 2022
Respuesta de Front Office Manager el 27 feb. 2022
Dear Marco, Thank you for reviewing your recent stay with us. While we appreciate your feedback, the team is disappointed to learn that not all your expectations were met in full. If you could please get in touch with us at your convenience, we would be grateful for the opportunity to speak with you further about your experience. We hope to hear from you soon. Kind regards, Alaysia

4/10 Mediocre

Steven Charles

Viajó con su pareja
No le gustó: Limpieza, personal y atención
We never got our room cleaned. Had to asked for fresh towels. And bedding. We changed that ourself’s.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Khonnor

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
It was an alright stay some goods some bags but all in all good trip
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Anita

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Manjot

Good
Se hospedó 2 noches en abril de 2024
Respuesta de Sandman Guest Services el 28 abr. 2024
We appreciate your feedback, Manjot. We're glad to hear you had a positive experience overall. If there's anything specific you think we could improve upon, we'd love to hear it!

10/10 Excelente

Harpreet

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en abril de 2024
Respuesta de Sandman Guest Services el 28 abr. 2024
Thank you, Harpreet, for your perfect score! We're delighted to hear you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back soon for another exceptional experience

8/10 Bueno

Barry

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios
No hot water
Se hospedó 1 noche en abril de 2024
Respuesta de Sandman Guest Services el 28 abr. 2024
We're deeply sorry for the inconvenience, Barry. Your feedback is valuable, and we've been already working on resolving the hot water issue to ensure a comfortable stay for all our guests. We appreciate your patience on that night and hope to welcome you back for an improved experience.

10/10 Excelente

Chad

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
Cockroaches in the room. No grass near by for pets. Staff was very welcoming and upgraded our room since the one we booked was unavailable due to construction.
Se hospedó 2 noches en abril de 2024
Respuesta de Sandman Suites on Davie el 27 abr. 2024
Dear Chad,Thank you for the positive feedback, Chad! We're thrilled you enjoyed our warm hospitality and appreciated the room upgrade. We'll take your note about the lack of nearby grass for pets into consideration. Looking forward to welcoming you back soon!

10/10 Excelente

Chris

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Clean & close proximity to venue
Se hospedó 2 noches en abril de 2024
Respuesta de Sandman Suites on Davie el 27 abr. 2024
We're thrilled you enjoyed your stay, Chris! Thank you for highlighting our cleanliness and convenient location. We look forward to welcoming you back soon!

8/10 Bueno

Jason

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en febrero de 2024
Respuesta de Sandman Suites on Davie el 27 abr. 2024
Thank you, Jason, for choosing our hotel and for sharing your feedback. We're thrilled you enjoyed your stay. If there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!

2/10 Terrible

Dawn

Le gustó: Servicios
No le gustó: Personal y atención
The night I stayed there there was a fire. The staff did not inform us did not talk to us on what was going on when we were all standing in the middle of the street in the middle of the night. Also, there was no hot water nor any pressure the next morning When it was time to shower. I filed a complaint with the staff front desk. It’s been just about a week and I still haven’t heard anything. They took my email stating somebody would be in contact with me, but nobody has contacted me about a refund.
Se hospedó 1 noche en abril de 2024
Respuesta de Sandman Suites on Davie el 27 abr. 2024
Dear Dawn,We sincerely apologize for the distress caused during your stay. Our team deeply regrets the lack of communication and inconvenience regarding the fire incident and hot water issue. Rest assured, we take your feedback seriously and are actively investigating the matter to ensure it does not recur. We apologize for the delay in addressing your complaint and assure you that we are actively working to resolve it. Please reach out to us directly with your booking details, and we will expedite the process of addressing your concerns and discussing compensation. We value your patronage and hope to have the opportunity to restore your faith in our services.

10/10 Excelente

Susan

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en abril de 2024
Respuesta de Sandman Suites on Davie el 27 abr. 2024
Dear Susan,Thank you, Susan! We're thrilled to hear you had a fantastic stay with us. Looking forward to welcoming you back soon!

10/10 Excelente

Serge, St-Lambert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Tout était à ma convenance! J’y reviendrai certainement!
Se hospedó 1 noche en abril de 2024
Respuesta de Sandman Suites on Davie el 23 abr. 2024
Bonjour Serge,Nous vous remercions pour vos commentaires à la suite de votre séjour au Sandman Suites on Davie. Nous sommes ravis que votre séjour était agréable. Dans l'attente de vous accueillir de nouveau, nous prions de croire en l'expression de nos meilleurs salutations.

10/10 Excelente

Ann

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff, pricing and location.
Se hospedó 3 noches en abril de 2024
Respuesta de Sandman Suites on Davie el 19 abr. 2024
Dear Ann,Thank you for your kind words and the five star rating. We're delighted to know that you had an wonderful stay and look forward to welcoming you back in the near future! Warm regards,

2/10 Terrible

Navjot

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Noisy and dirty. Changed room twice
Se hospedó 3 noches en abril de 2024
Respuesta de Sandman Suites on Davie el 18 abr. 2024
Dear Navjot,We apologize for the inconvenience caused by the noise and cleanliness issues you experienced during your stay. Your feedback is invaluable, and we're taking immediate steps to address these concerns to ensure a more comfortable and enjoyable experience for all our guests. We hope to have the opportunity to welcome you back and provide a superior stay in the future.

8/10 Bueno

Michelle

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Sandman Suites on Davie el 17 abr. 2024
Dear Michelle,Thank you for the taking the time to rate us 4 times. We hope you had an enjoyable stay and look forward to welcoming you back soon! Kind regards,

4/10 Mediocre

Allen

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
They allowed two rooms to have parties until 4 am disturbing my rest
Se hospedó 3 noches en abril de 2024
Respuesta de Sandman Guest Services el 15 abr. 2024
Dear Allen,We apologize for the disturbance caused during your stay. Ensuring our guests' comfort is paramount, and we take such incidents seriously. We'll reinforce our policies to prevent such disruptions in the future. Thank you for bringing this to our attention.

4/10 Mediocre

Joel

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Tv in bedroom did not work and know one came to look at it after 2requests. Also requested a cleaning and know one came until I paid the lady personally then she did it
Se hospedó 4 noches en abril de 2024
Respuesta de Sandman Guest Services el 15 abr. 2024
Dear Joel,We deeply apologize for the inconveniences you experienced during your stay. It's concerning to hear about the issues with the TV and the delay in cleaning service. Rest assured, we'll address these matters with our team to ensure they don't reoccur. Your feedback is invaluable to us, and we're committed to improving our services. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

8/10 Bueno

Alexander

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Sandman Suites on Davie el 14 abr. 2024
Thank you, Alexander, for choosing our hotel and for the positive rating! We're thrilled to hear you enjoyed your stay. If there's anything specific you feel we could improve on to earn that extra star next time, please don't hesitate to let us know. We look forward to welcoming you back soon!"

8/10 Bueno

Douglas

Very friendly and helpful check-in
Se hospedó 1 noche en abril de 2024
Respuesta de Sandman Guest Services el 13 abr. 2024
Thank you, Douglas, for your positive feedback! We're delighted to hear that you had a pleasant check-in experience with our friendly and helpful staff. We hope to welcome you back for another enjoyable stay soon!"

10/10 Excelente

Gregory

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en abril de 2024
Respuesta de Sandman Guest Services el 13 abr. 2024
Thank you, Gregory, for the perfect rating! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!"

10/10 Excelente

Umut

Viajó por negocios
Le gustó: Limpieza, servicios
Great hotel, fantastic location
Se hospedó 1 noche en abril de 2024
Respuesta de Sandman Suites on Davie el 10 abr. 2024
Dear Umut,We're thrilled to hear that you enjoyed your stay with us. We pride ourselves on our location in Vancouver's iconic Davie Village. We hope to welcome you back for another memorable stay with us in the near future.Warm regards,

10/10 Excelente

Brandon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Amazing spot good area able to walk to a bunch of cool attractions only bought one Uber when I was there.
Se hospedó 1 noche en abril de 2024
Respuesta de Sandman Suites on Davie el 10 abr. 2024
Dear Brandon,We're delighted that you were able to take advantage of our great location on Davie Street. We hope that you had a wonderful stay and look forward to welcoming you back in the future.Kind Regards,

6/10 Aceptable

John

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Comfortable but basic. Three separate interactions with desk staff were underwhelming.
Se hospedó 1 noche en abril de 2024
Respuesta de Sandman Guest Services el 8 abr. 2024
Dear John,We appreciate your feedback and apologize for any disappointment you experienced with our desk staff. We strive to provide excellent service and will address your concerns internally. It's great to hear you found the accommodations comfortable, although we regret they were basic. We hope for the opportunity to enhance your experience during any future stays. Thank you for choosing our hotel.

8/10 Bueno

Yelena

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall it was a good stay. It’s convenient to have a kitchen and appliances. However some maintenance is required such as sink drainage, toilet paper holder, curtain rod is mounted upside down.
Se hospedó 4 noches en abril de 2024
Respuesta de Sandman Guest Services el 8 abr. 2024
Dear Yelena,We're delighted you enjoyed your stay and found our kitchen amenities convenient. Your feedback regarding maintenance issues is noted, and we apologize for any inconvenience caused. Rest assured, we'll address these promptly to ensure a more seamless experience for our guests in the future. We hope to welcome you back soon for an even more enjoyable stay. Thank you for choosing our hotel.

6/10 Aceptable

Shayna

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
It was okay. I bring a black light with me everywhere I go and let’s just say.. I think it’s very rarely cleaned. Random stains, splotches and bloodstains- a very gross and mouldy smell from the washer/dryer too.
Se hospedó 3 noches en abril de 2024
Respuesta de Sandman Guest Services el 8 abr. 2024
We appreciate your feedback, Shayna. We apologize for any cleanliness issues you encountered during your stay. Rest assured, we take hygiene seriously and will address your concerns with our housekeeping team to ensure a higher standard of cleanliness going forward. Your comments are invaluable to us as we strive to provide a comfortable and enjoyable experience for all our guests. We hope to have the opportunity to welcome you back in the future for an improved stay.

4/10 Mediocre

Jessica

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza
The room here was very dirty, not clean at all. Holes in the wall, stained sheets, peeling bathtub, etc. location was great, but for the price I payed I don’t think it was worth it at all.
Se hospedó 1 noche en abril de 2024
Respuesta de Sandman Guest Services el 8 abr. 2024
We apologize for the inconvenience caused during your stay, Jessica. We take cleanliness seriously and regret that your experience fell short of expectations. Your feedback regarding the condition of the room is duly noted and will be addressed promptly with our housekeeping team. We appreciate your acknowledgment of our convenient location and regret that it did not fully compensate for the shortcomings you encountered. Your comments will help us improve, and we hope to have the opportunity to provide you with a more satisfying experience in the future. Thank you for sharing your concerns with us.

8/10 Bueno

Douglas

Viajó en grupo
Not enough staff to deal with the line up at checkout
Se hospedó 1 noche en abril de 2024
Respuesta de Sandman Suites on Davie el 6 abr. 2024
Dear Douglas,We appreciate your feedback and apologize for any inconvenience caused by the long checkout wait. We'll address staffing levels to ensure a smoother experience for our guests in the future. Thank you for staying with us and for sharing your concerns.

4/10 Mediocre

Aeron

Le gustó: Personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Sandman Suites on Davie el 6 abr. 2024
Dear Aeron,We appreciate your feedback and apologize for any shortcomings you experienced during your stay. We strive to provide exceptional service and will address any issues to ensure a better experience for future guests. Thank you .

10/10 Excelente

Geraldine

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Sandman Suites on Davie el 4 abr. 2024
Dear Geraldine,Thank you for taking the time to rate our hotel! We're delighted to know that you had a pleasant stay and hope to see you again in the future!

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Ame el 2 abr. 2024
Hello Michael, We appreciate your feedback during your stay! We hope to accommodate you to your next visit here at Vancouver. Sincerely, Sandman Guest Services

6/10 Aceptable

Angelique

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
The staff were accommodating with our needs as we were visiting my father in hospital and provided late checkout which was extremely helpful. I was just disappointed in the suite we had as we heard the elevator ALL night every so often and due to this I had a horrible sleep. I would advise asking for a room that isn’t near the elevators at all.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sandman Suites on Davie el 30 mar. 2024
Thank you for taking the time to share your feedback. We appreciate your kind words towards our staff and would like to apologize for the less than favorable experience you had due to the noise. We hope to have the opportunity to welcome you back in the future to create a more enjoyable experience.Warm regards,

10/10 Excelente

Doug

No le gustó: Servicios
Renovations in progress. Noisy, room needs upgrade. Even Kleenex rough. Import from China.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sandman Suites on Davie el 5 abr. 2024
Dear Doug,We sincerely apologize for the noise during your stay with us. We are in the process of enhancing our facilities and understand how this may have impacted your experience. Despite this, We appreciate the kind feedback you have given us and hope to have another opportunity to create a more enjoyable stay with us in the future.Warm Regards

10/10 Excelente

shiela

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great place to stay when attending an event at Roger’s arena or Canada Place.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sandman Guest Services el 25 mar. 2024
Dear Shiela,Thank you for choosing our hotel! We're delighted to hear you enjoyed your stay and found our location convenient for events at Roger’s Arena and Canada Place. We strive to provide excellent service and comfort for all our guests. We look forward to welcoming you back soon!

10/10 Excelente

Cheryl

Se hospedó 1 noche en marzo de 2024
Respuesta de Sandman Suites on Davie el 14 abr. 2024
Cheryl, thank you for your perfect rating! We're thrilled to hear you had an exceptional experience at our hotel. We strive to provide top-notch service and create memorable stays for all our guests. Looking forward to welcoming you back soon!

6/10 Aceptable

Doug

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Sandman Suites on Davie el 26 mar. 2024
Dear Doug,We greatly appreciate you taking the time to leave a review. We look forward to welcoming you back for another memorable stay with us.

10/10 Excelente

Diane, Vancouver

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean newly renovated property
Se hospedó 7 noches en marzo de 2024
Respuesta de Sandman Guest Services el 23 mar. 2024
Dear Diane, Thank you for taking the time to leave a review. We appreciate your kind words and look forward to welcoming you back in the future!Warm regards,

4/10 Mediocre

Alexander

Viajó en grupo
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Location is unbeatable, but that's really all the place has going for it. Room was outdated and rundown. Walls were paper thin so I could hear every word of my neighbors' conversations (among other sounds). They're in the process of upgrading the rooms, but this meant hearing constant noises from construction starting at 7AM every morning. I had the "please refresh my room" hanger on my door every single day, and not once was my bed ever made or anything tidied up. My trash bin was emptied but that's about it. I don't mind tolerating the noise and even the condition of the room, but only at a discounted rate--especially because the updated rooms cost the same.
Se hospedó 4 noches en marzo de 2024
Respuesta de Duty Manager el 20 mar. 2024
Dear Alexander,While we appreciate your acknowledgment of our unbeatable location, we deeply regret any inconveniences you experienced during your stay. Please accept our sincerest apologies for the noise disturbances and the condition of your room. We understand the frustration caused by the ongoing renovations and the lack of housekeeping standards you encountered. Rest assured, we take your feedback seriously, and we're actively working to address these issues to enhance our guests' experiences. We value your input and would welcome the opportunity to make it right for you. Your satisfaction is our top priority, and we hope to have the chance to exceed your expectations in the future. Thank you for bringing these concerns to our attention.

4/10 Mediocre

Victoria

Viajó con su familia y niños pequeños, Viajó en grupo
No le gustó: Estado de la propiedad e instalaciones
Im not happy this time because i have kids me and my husband sleep together with the queen size of the bed and to small for 3, we ask for couch to make it bed but they give me a broken one..i will not come back again…
Se hospedó 2 noches en marzo de 2024
Respuesta de Duty Manager el 20 mar. 2024
Dear Victoria,We apologize for the inconvenience you experienced during your stay. We regret that the bed size did not meet your expectations and that the provided couch was not in satisfactory condition. Your feedback is valuable to us, and we will address these issues to ensure a better experience for future guests. We hope you reconsider and give us another opportunity to exceed your expectations in the future.

10/10 Excelente

Dianne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Spacious suite with beautiful views, comfortable king bed, huge televisions, full cooking facilities with full size fridge and stove and dishwasher, coffeemaker with coffee supplies or option for tea, clean bathroom with supplied toiletries, everything to make our stay very enjoyable.
Se hospedó 4 noches en marzo de 2024
Respuesta de Sandman Guest Services el 18 mar. 2024
Dear Dianne,Thank you for your kind review! We're delighted to hear you enjoyed our spacious suite with its stunning views and comfortable amenities, including the king bed, large televisions, and full cooking facilities. We strive to provide a memorable experience, and we're glad you found everything to your satisfaction. Looking forward to welcoming you back for another enjoyable

10/10 Excelente

stefan

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Hotel room was freshly renovated, everything was new and upscale and clean. It was great to have access to fridge, oven, microwave, kettle, and washing machine/dryer. I felt very comfortable.
Se hospedó 9 noches en febrero de 2024
Respuesta de Sandman Suites on Davie el 12 mar. 2024
Dear Stefan, Thank you for the kind words! We're delighted to hear that you enjoyed the amenities at our location. We look forward to welcoming you back in the future for another memorable stay. Kind regards,

8/10 Bueno

Trevor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Sandman Suites on Davie el 12 mar. 2024
Dear Trevor, We greatly appreciate you taking the time to leave a review. We're delighted to know that you enjoyed your stay with us and had an overall positive experience. We look forward to welcoming you back for another memorable stay with us.Warm regards,

8/10 Bueno

Ryan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The lovely view on the Seaview side
Se hospedó 1 noche en marzo de 2024
Respuesta de Sandman Guest Services el 11 mar. 2024
Dear Ryan,Thank you for sharing your positive feedback! We're thrilled to hear that you enjoyed the lovely view from our Seaview side. We strive to provide a memorable experience for our guests, and it's delightful to know that the scenic surroundings added to your stay. We appreciate your kind words and hope to welcome you back for another enjoyable visit.

10/10 Excelente

Jessica, Dartmouth

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was a great stay, love that i had a suite and didnt know it. Only thing maybe black out curtains for the living room.the person who slept in that area found it very bright and unable to rest due to the light. Outside the hotel was kind of dirty.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sandman Guest Services el 11 mar. 2024
Dear Jessica,Thank you for your positive feedback! We're delighted you enjoyed your unexpected suite. Your suggestion for blackout curtains in the living room is noted and will be considered for improvement. We apologize for any inconvenience caused by the outside cleanliness and will address this promptly. We appreciate your valuable input and hope to welcome you back for an even better experience.

10/10 Excelente

romily mae

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cute room and cozy vibes
Se hospedó 3 noches en marzo de 2024
Respuesta de Sandman Guest Services el 11 mar. 2024
Dear Romily,We're delighted to hear that you found our hotel room cute with cozy vibes! Creating a comfortable and inviting atmosphere is our priority. Your positive feedback motivates us to maintain high standards. We hope you enjoyed your stay and look forward to welcoming you back