Dear guest, Thank you so much for review. We are looking forward to see you again in the future!

Dear Lorena, thank you for your feedback.The housekeeping is upon request or with the maid sign on the door. If the door sign says DND; the housekeeping is not allowed to go in.We are sorry for any inconvenience during your stay. You guys were great guests, we would love to have you book with us again :)

Dear guest, Thank you for your 5/5 review. We hope to see you again! :)

Thank you for staying with us! We hope to welcome you back again in the future! Front Desk

Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!

Dear guest, thank you very much for your review. We hope to see you again in the future!

Hi, BrendaThank you for posting a wonderful review regarding your recent stay with us. Hope to see you again :)

Hi, RouhollahThank you for posting a great review regarding your recent stay with us. Hope you will come back and see you again.

Dear guest, thank you so much for your stay. We sincerely apologize for any inconvenience regarding the bed during your visit. Your comfort is of utmost importance to us, kindly bring any concerns to our attention in the future, allowing us the opportunity to enhance your experience.

Dear guest, thank you very much for your review. We glad that you find our location convenient. We hope to see you again in the future!

Dear guest, Thank you for your high rating. We hope to see you again in the future!

Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!

It sounds like you had a fantastic stay! It's wonderful to hear that the staff who checked you in was so helpful. Thank you for sharing your experience, and we look forward to welcoming you back in the future!

Dear guest,Thank you for sharing your feedback, and we extend our sincere apologies for the inconvenience you experienced during your stay.We regret to inform you that upon inspecting the room after your departure, we encountered significant cleanliness issues that rendered the space unsellable for a couple of days. Despite our efforts to salvage the situation through hand-washing and professional laundering, the bedding remained stained and unfit for further use. We provided photographic evidence of the stains and attempted to convey the necessity of replacement.We understand your desire to resolve the matter through washing; however, the nature of the stains made them resistant to removal. Consequently, we were compelled to replace all bedding items to maintain our standards of cleanliness and guest comfort.The 80 charge for replacement bedding reflects the actual cost incurred due to these unforeseen circumstances. While we regret any frustration this may have caused, we assure you that our intention is always to provide a pleasant and hygienic environment for all our guests.Thank you for your understanding.

Dear guest, thank you for sharing your experience with us. We're glad to hear that you found the room comfortable and clean, and we appreciate your kind words about our staff. We understand your frustration regarding the unadvertised pet fee, and we apologize for any inconvenience it caused. We strive to be transparent about our policies, and we'll certainly look into making sure this information is communicated more clearly in the future. Your feedback is valuable to us, and we hope to have the opportunity to better serve you in the future.

Dear guest,Thank you for rating. Hope to see you again!

Dear guest, Thank you very much for your high rating and review. We glad that you like our staff and services. We hope to see you again in the future!

Dear guest, Thank you for your high rating and review. We hope to see you again in the future!

Hi Allan, Thank you for your rating. We glad that you like our staff. We hope we will see you again in the future!

Dear guest, Thank you for your high rating. We hope to see you again in the future!

Hi Gaye It was great to have at queens hotel, we are so happy to know you had a great time with us.It will be our pleasure to have you back in our hotel.Thank you so much for you amazing review

Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!

Dear Guest, Thank you for sharing your feedback. We regret any discomfort caused by the charge for the soiled linens and towels. The condition in which the room was left posed a significant challenge to our housekeeping team. In addition to the blood-stained sheets, we also had to dispose of six towels and two cushions due to their condition, as they were no longer usable. The room required extensive airing out, and we were unable to rent it out for three days as a result. We believe the amount charged for the replacement of these items is justified given the circumstances. We appreciate your understanding and hope to have the opportunity to provide you with a more positive experience in the future.

Dear guest, Thank you for your high rating. We hope to see you again in the future!

Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!

Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!

Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!

Dear guest, Thank you so much for your kind review. We glad that you like our staff and service in the hotel. We are looking forward to see you again soon!

Hi WillieThank you so much for your reviewWe are looking forward have you back at Queens Hotel.

Hi JosieIs great to know that you had an amazing night at Queens Hotel, thank you so much for let it us know we did well. We are looking forward to see you soon.

Hi, WarrenThank you for posting wonderful rate for us! Please let us know how can we help you for next stay :)

Dear Shawn,Thank you for choosing Queens Hotel and taking the time to share your thoughts. We're pleased to hear that you were pleasantly surprised by your stay, finding the bed comfortable with excellent linens, and enjoying the big, fluffy towels. We appreciate your positive feedback on the well-equipped rooms.We understand your preference for a coffee maker in the room, and we want to let you know that we do have a coffee machine available in the lobby area for the convenience of our guests. Next time you stay with us, please feel free to enjoy a cup of coffee from our lobby.We look forward to welcoming you back on your next visit.Best regards,

Dear Vernon,Thank you so much for choosing Queens Hotel for your stay, and for taking the time to share your feedback. We're delighted to hear that you found our staff wonderful, and we appreciate your positive comments about our coffee vending machine in the lobby.We have taken note of your feedback and are pleased to inform that the coffee tokens provided are indeed a special complimentary service for guests staying with us for longer durations. We aim to enhance the experience for those who choose an extended stay in our hotel.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Best regards,

Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!

We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. We are sorry to hear that your stay was disrupted by another guest.Our hotel front desk operates from 7 am until 12 am, and unfortunately, the incident occurred after midnight when our front desk is not staffed. We want to assure you that we take such matters seriously, and we regret that we were unable to address the issue immediately.The disturbance was caused by a guest who was experiencing personal issues, and we can confirm that they have checked out. We value your feedback and use it to continuously improve our services. If you have any further concerns, please feel free to reach out to us directly.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back under more favorable circumstances.

Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!

Hey Danielle,Wow, thank you for the incredible review! It truly was our pleasure to have you with us at Queens Hotel.We can't wait to welcome you back again soon. Your next stay is something we're eagerly looking forward to!Thanks a lot,

Dear guest, Thank you for taking your time and giving us review. We hope to see you again soon!

Dear guest, Thank you for taking your time and giving us review. We hope to see you again soon!

Hi Dakai. Thank you for your rating. We hope we will see you again to serve you better.

Dear guest, Thank you for taking your time and giving us review. We hope to see you again soon!

Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!

Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!

Dear guest, thank you for taking your time and giving us review. We hope to see you again soon!

Dear guest, Thank you so much for high rating. We are looking forward to see you again at Queens Hotel.

Dear guest, Thank you so much for excellent review and rating. We are looking forward to see you again soon!

Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!

Dear guest, thank you for your review. Please be informed that your room is equipped with two large windows that you can open at your convenience. The portable air conditioning unit is currently not connected until the summer season, which may result in no air circulation when turned on. To enhance your comfort during your stay, we recommend informing our Front Desk about this matter, and we would be pleased to offer you accommodation in our King bedroom.We look forward to welcoming you back soon!

Dear guest, Thank you for taking your time and giving us review. We hope to see you again soon!

Thank you for you great review.We are looking forward to see you again with us at Queens.