4/10 Mediocre
Liz H.
26 nov. 2025
Le gustó: Limpieza
I stayed at this property for several nights and the interaction with the host was terrible.3rd night: I heard loud noises from above the unit late at night. It sounded like water pipes shaking or sth. I did not contact the host at that point because I hoped I could fall asleep quickly and that it was only an occasional issue.4th night: When the noise happened again, I informed the host. Unfortunately, the host reacted very defensively and sent multiple messages accusing me of making an unfounded complaint. They repeatedly asked me to provide “evidence,” which made the conversation quite stressful.5th night: To respond to the host’s request, I left my phone recording while I was resting. Around midnight I captured the noise again—consistent, repeated walking sounds lasting more than just a quick bathroom trip. I shared the recording with the host and with VRBO support. However, the host replied by saying the audio was “made up” and recorded “from outside,” which I found unacceptable.Because the noise continued and my sleep quality became very poor, I ended my 7-night reservation early and checked out after 5 nights. The host refused to offer any refund, insisting that the evidence I provided was not real.I would not recommend this listing to light sleepers or to anyone sensitive to noise, as the late-night sounds occurred on multiple nights. More importantly, the host’s attitude was uncooperative and accusatory throughout the interaction, which made the stay stressful.
Liz H.
Se hospedó 7 noches en noviembre de 2025