Se sirven desayunos, almuerzos y cenas

Opiniones sobre Holiday Inn Vancouver Airport- Richmond, an IHG Hotel

3.5 out of 5

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 628 de 1001 opiniones" "
Evaluación: 8 - Bueno. 264 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 60 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 27 de 1001 opiniones" "
Evaluación: 2 - Terrible. 22 de 1001 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Veronica

Se hospedó 2 noches en septiembre de 2023
Respuesta de kevin el 26 oct. 2023
Dear Veronica, Good Day!Thank you so much for your wonderful review and for giving us a perfect rating! We are thrilled to hear about your positive experience at our hotel, and we genuinely appreciate your kind words.It's always our top priority to ensure our guests have a memorable and comfortable stay, and we're delighted to know that we were able to meet your expectations. If there's anything specific that you particularly enjoyed during your stay or if you have any suggestions for how we can further enhance our services, please feel free to share. Your feedback is incredibly valuable to us.We hope to have the pleasure of welcoming you back to our hotel in the future. If you have any future travel plans or if there's anything we can assist you with, please don't hesitate to reach out. We're here to make your next visit even more exceptional!Once again, thank you for choosing our hotel and for your fantastic review. We look forward to serving you again in the near future.Warm regards,Kevin Ortiz LuisFront Office Staff

10/10 Excelente

alberto

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Diana Laura Zaldivar

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 5 noches en junio de 2023

8/10 Bueno

Francisco

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
ok
Se hospedó 1 noche en mayo de 2023
Respuesta de Steven el 3 jun. 2023
We appreciate your feedback!

10/10 Excelente

Maria

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
muy buen hotel y muy bien ubicado.
Se hospedó 1 noche en febrero de 2023
Respuesta de Ralph el 21 feb. 2023
We appreciate your feedback! We hope to see you again!Muchas Gracias!

10/10 Excelente

Arturo

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Pueden servir el desayuno más temprano
Se hospedó 1 noche en diciembre de 2022
Respuesta de Steven el 7 ene. 2023
We appreciate the great feedback! We're glad we could make things quick and easy for you!

10/10 Excelente

salvador

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy cómoda la cama
Se hospedó 1 noche en junio de 2022
Respuesta de Joyce el 12 jun. 2022
We appreciate your feedback and hope to see you again!

10/10 Excelente

Jose

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well located, excelent service
Se hospedó 1 noche en abril de 2022
Respuesta de Steven el 29 abr. 2022
We appreciate the feedback and hope to see you soon again!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buen servicio y ubicación excelente que tengan servicio de transporte hacia el aeropuerto
Se hospedó 1 noche en enero de 2020
Respuesta de Front Desk Team el 26 feb. 2020
Dear Anonymous, Thank you for taking the time to write us an awesome review. We thank you for staying with us and we're glad to hear that you had a convenient and enjoyable stay. Warm regards, Front Desk Team

10/10 Excelente

Danny

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en abril de 2024
Respuesta de harry el 30 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Sukhvinder

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything about this is great and close to hwy
Se hospedó 5 noches en abril de 2024
Respuesta de harry el 29 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Catherine

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
thumbs up
Se hospedó 1 noche en abril de 2024
Respuesta de harry el 24 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Steve

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient location with a good restaurant that has very friendly staff. Very pleasant stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Harry el 21 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 Bueno

Tsvetelina

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good airport proximity location
Se hospedó 1 noche en abril de 2024
Respuesta de harry el 18 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Liam

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a great stay for anybody needing an easy, quick stay overnight in transit. The restaurant attached is great, the staff were friendly, and the room was very comfortable!
Se hospedó 1 noche en abril de 2024
Respuesta de harry el 15 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 Bueno

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de harry el 15 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Terri

Se hospedó 4 noches en abril de 2024

10/10 Excelente

Lahni

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de harry el 10 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Yousheng

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and comfortable. But some noise from highway.
Se hospedó 3 noches en marzo de 2024
Respuesta de harry el 8 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

S

Se hospedó 1 noche en abril de 2024
Respuesta de harry el 29 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de harry el 8 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Keith

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just very comfortable
Se hospedó 1 noche en abril de 2024
Respuesta de harry el 8 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

2/10 Terrible

Qi

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de harry el 8 abr. 2024
Dear Qi, Thank you for taking the time to provide feedback on your experience. We appreciate your input and take all guest feedback seriously in our efforts to continually improve. If there are specific aspects of your stay or service that you feel we could have done better, please don't hesitate to reach out to us directly so we can address any concerns you may have. We hope to have the opportunity to exceed your expectations in the future.

10/10 Excelente

Renae

Beds were a little soft, but overall great experience.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kevin el 31 mar. 2024
Dear Renae, Good Day!Thank you for choosing to stay with us at Holiday Inn and for sharing your feedback. We greatly appreciate your insights and are pleased to hear that you had a great overall experience during your stay.Your comment about the softness of the beds has been duly noted. We understand the importance of a comfortable night's sleep for our guests, and we will take your feedback into consideration as we strive to enhance our accommodations.We hope to have the opportunity to welcome you back for another great experience in the future.Warm regards,Kevin

8/10 Bueno

Roberto Jr

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Excelent staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Harry el 18 mar. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Gail

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel to stay at
Se hospedó 5 noches en marzo de 2024
Respuesta de Harry el 18 mar. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 Bueno

Venessa

Se hospedó 1 noche en marzo de 2024
Respuesta de Kevin el 31 mar. 2024
Dear Vanessa, Thank you for choosing to stay with us at Holiday Inn and for taking the time to share your feedback. We greatly appreciate your input as we continually strive to improve our services and guest experiences.We are pleased to hear that you enjoyed your stay overall. Your comments are valuable to us, and we will use them to further enhance the quality of our offerings.We hope to have the opportunity to welcome you back for another great stay in the future.Warm regards,Kevin

10/10 Excelente

Bonnie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de harry el 12 mar. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Susan, Plantation

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect hotel if you need to stay by the airport. Clean rooms free airport shuttle and a restaurant onsite with good food. Staff were super friendly and efficient.
Se hospedó 1 noche en marzo de 2024
Respuesta de harry el 11 mar. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Gerald

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was quiet and well maintained. Likes the parking area. Staff were freindly and helpful.
Se hospedó 3 noches en marzo de 2024
Respuesta de harry el 11 mar. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

ROMMEL

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
more choices in the menu.
Se hospedó 3 noches en marzo de 2024
Respuesta de harry el 6 mar. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

2/10 Terrible

SEONGHO, New Westminster

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Amenities are too old and breakfasts were terrible
Se hospedó 1 noche en febrero de 2024
Respuesta de Harry el 4 mar. 2024
Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights as they contribute to our ongoing efforts to enhance the guest experience.We're sorry to hear that you found our amenities to be outdated and that the breakfast experience did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused.We are committed to continuously improving our services, and your comments will be shared with our team for further evaluation. Your input helps us identify areas where we can make positive changes, and we will certainly take your concerns into account as we work towards enhancing our facilities and refining our breakfast offerings.If your travels bring you back to Vancouver area, we would welcome the opportunity to make amends and provide you with a more enjoyable stay. Please feel free to reach out to our guest services team directly, and we will do our best to address your specific preferences.Once again, thank you for sharing your thoughts with us. We hope to have the chance to welcome you back and provide you with an improved experience in the future.

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient access to Richmond and Vancouver, safe guest parking space, clean room with flexible cleaning time.
Se hospedó 14 noches en febrero de 2024
Respuesta de Harry el 4 mar. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Sydney

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel facilities Looks & feels new friendly and professional front desk staff including the airport shuttle driver would stay here again and would recommend
Se hospedó 1 noche en febrero de 2024
Respuesta de Harry el 26 feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.

8/10 Bueno

Bill

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Although the majority of staff I dealt with seemed very new they got the tasks handled.
Se hospedó 1 noche en febrero de 2024
Respuesta de Harry el 26 feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.

8/10 Bueno

Chastey

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The staff are accommodating and friendly and they have good services. The room is also clean and cozy. Location is good.
Se hospedó 3 noches en febrero de 2024
Respuesta de Harry el 13 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Vancouver Airport- Richmond.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Vancouver Airport.

10/10 Excelente

Angeline

Stay was short but will definitely stay again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Harry el 14 feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.

10/10 Excelente

Kimika

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Clean place, smooth check in/out, friendly staffs. Close to restaurants and shopping malls. The only complaint was that toilet paper was too far from the toilet seat, hand soap was too far from the sink.
Se hospedó 1 noche en febrero de 2024
Respuesta de Harry el 13 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Vancouver Airport- Richmond.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Vancouver Airport.

10/10 Excelente

Brian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A
Se hospedó 1 noche en febrero de 2024
Respuesta de Harry el 12 feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.

10/10 Excelente

Greg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Harry el 12 feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.

10/10 Excelente

Emile

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Newer Hotel with large room & large TV. very clean and close to airport
Se hospedó 1 noche en febrero de 2024
Respuesta de HARRY el 6 feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.

10/10 Excelente

Heather

Viajó con su pareja
Le gustó: Servicios
Very friendly staff at check in. Restaurant on site is great.
Se hospedó 1 noche en febrero de 2024
Respuesta de HARRY el 6 feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.

10/10 Excelente

Laura

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I needed somewhere to stay overnight because I missed a connecting flight. This hotel had shuttle service, was far enough from the airport that I did not hear planes all noght and had an attached restaurant. The service was excellent from check in to shuttle and the bonus was the quality of food at the adjoining restaurant.
Se hospedó 1 noche en febrero de 2024
Respuesta de Harry el 5 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Vancouver Airport- Richmond. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Vancouver Airport.

8/10 Bueno

MANJ

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Customer service and staff
Se hospedó 2 noches en enero de 2024
Respuesta de Harry el 2 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Vancouver Airport- Richmond.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Vancouver Airport.

8/10 Bueno

MANJ

Se hospedó 3 noches en enero de 2024
Respuesta de harry el 25 mar. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 Bueno

Piyanooch

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Good
Se hospedó 1 noche en enero de 2024
Respuesta de Harry el 2 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Vancouver Airport- Richmond.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Vancouver Airport.

8/10 Bueno

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Harry el 2 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Vancouver Airport- Richmond.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Vancouver Airport.

10/10 Excelente

YANG, Oakville

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
good stay for short trip to Vancouver
Se hospedó 2 noches en enero de 2024
Respuesta de Harry el 2 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Vancouver Airport- Richmond.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Vancouver Airport.

10/10 Excelente

Wanda

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Will definitely stay here again.
The staff were super efficient and very helpful. The room was very clean and comfortable. The shuttle came and went on time, and the driver was helpful. The restaurant was provided excellent food and good value.
Se hospedó 1 noche en enero de 2024
Respuesta de Harry el 2 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Vancouver Airport- Richmond.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Vancouver Airport.

10/10 Excelente

John

Se hospedó 1 noche en enero de 2024
Respuesta de Harry el 22 ene. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.