Una piscina al aire libre, sillones reclinables de piscina

Opiniones sobre The Embassy Valletta Hotel

4.5 out of 5
The Embassy Valletta Hotel
Strait street 173, Valletta

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 221 de 300 opiniones" "
Evaluación: 8 - Bueno. 63 de 300 opiniones" "
Evaluación: 6 - Aceptable. 9 de 300 opiniones" "
Evaluación: 4 - Mediocre. 4 de 300 opiniones" "
Evaluación: 2 - Terrible. 3 de 300 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

9,4/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ruben

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ubicación inmejorable y los servicios excelentes
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Relations Manager el 29 abr. 2024
Thank you for your kind words! We're thrilled that you found our location unbeatable and enjoyed the excellent services we provide at The Embassy Hotel.Ensuring our guests have a comfortable and memorable stay is our priority, and we're delighted to hear that we met your expectations.We look forward to welcoming you back for another fantastic experience. Best Regards,Elisa

10/10 Excelente

Gustavo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bueno
Reservación por 4 noches, excelente ubicación. El personal muy atento en general. En el front desk Ciara nos atendió de maravilla con mucha amabilidad y con sugerencias de visita muy adecuadas. A 50 mts del movimiento de la ciudad.
Se hospedó 4 noches en febrero de 2024
Respuesta de Guest Relations Manager el 18 feb. 2024
Thank you for choosing to stay with us for 4 nights and for your kind words! We're glad you appreciated our excellent location and found our staff to be very attentive. It's fantastic to hear that Chiara at the front desk provided you with wonderful treatment and helpful visiting suggestions. Being just 50 meters from the city's vibrant movement, we're delighted that our location added to your experience. We hope to welcome you back soon for another enjoyable stay!Best Regards,Elisa

10/10 Excelente

Albert

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buen hotel. Recomendado, he pasado unos días estupendos. Todo muy limpio, buenas vistas, el personal muy amable.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Guest Relations Manager el 4 dic. 2023
Thank you for your kind recommendation! We're thrilled to hear you had a fantastic experience during your stay. Maintaining cleanliness, providing splendid views, and offering friendly service are our priorities. We hope to welcome you back for more enjoyable days in the future!Best Regards,Elisa

10/10 Excelente

MARIA VICTORIA

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El hotel tiene una magnífica ubicación.Es moderno y actual.El desayuno genial.Como era el día de Nochevieja y no quisimos ruidos nos cambiaron a una habitación interior muy tranquila,lo que nos permitió dormir
Se hospedó 5 noches en diciembre de 2022
Respuesta de Guest Relations Manager el 11 ene. 2023
Thank you for your positive review!We look forward to hosting you back.Best Regards,Elisa

10/10 Excelente

HECTOR

Se hospedó 4 noches en abril de 2022
Respuesta de Guest Relations Manager el 7 may. 2022
We are delighted that you have enjoyed your stay with us! Thank you for finding the time to recommend us to other guests! We look forward to hosting you back! Best Regards, Elisa

8/10 Bueno

Luis Fernando

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Semana gastronomica en Malta
Nada que objetar
Se hospedó 6 noches en marzo de 2021
Respuesta de Hubert Debono - General Manager el 19 abr. 2021
Muchas gracias por tu revisión. Nos complace que haya tenido una estadía agradable a pesar de las restricciones impuestas debido a la situación de Covid19. Esperamos darle la bienvenida nuevamente.

10/10 Excelente

Tina

Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I liked the staff everyone was very helpful and polite. I would stay there again
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Relations Manager el 20 may. 2024
Dear Tina,Thank you for your feedback! We're delighted to hear that you found our staff helpful and polite. We're glad you had a positive experience and look forward to welcoming you back in the future.Best Regards,Elisa

10/10 Excelente

Aliyyat

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Relations Manager el 15 may. 2024
Thank you. We hope to have the pleasure of hosting you back.Best Regards,Elisa

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Extremely good staff who provided excellent service at all times. Best hotel experience we've ever had.
Se hospedó 3 noches en mayo de 2024
Respuesta de Guest Relations Manager el 10 may. 2024
Dear John,Thank you very much for your kind words! We're delighted to hear that you enjoyed your stay with us and that our staff provided you with excellent service throughout your time at The Embassy Valletta Hotel. It's our aim to ensure that every guest has a memorable and pleasant experience, and we're thrilled that we were able to exceed your expectations. We truly appreciate your feedback and hope to welcome you back again in the future for another wonderful stay!Best Regards,Elisa

10/10 Excelente

Gillian Mary

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel with very friendly and caring staff. The rooms were clean and comfortable. The food was excellent and Lots of it. I felt very well looked after
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Relations Manager el 6 may. 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team takes great pride in providing exceptional service and ensuring our guests feel comfortable and well cared for throughout their time here. We hope to welcome you back again soon for another fantastic experience!Best Regards,Elisa

10/10 Excelente

Carolyn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were friendly, spoke excellent English and very helpful. Lovely room with small balcony and partial view of the sea. Fridge in room, comfortable bed, kettle and coffee machine. Excellent location within easy walking distance of all the main attractions of Valletta. Lots of restaurants, bars and shops in the local vicinity. Ideal hotel for a short city break.
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Relations Manager el 29 abr. 2024
Thank you for your wonderful feedback! We're delighted that you found our staff friendly, helpful, and proficient in English. It's great to hear that you enjoyed your lovely room with a small balcony and partial sea view, as well as the amenities like the fridge, comfortable bed, kettle, and coffee machine.We're glad our central location made it convenient for you to explore all the main attractions of Valletta, and that you found plenty of dining, entertainment, and shopping options nearby.The Embassy Hotel strives to be the ideal choice for a short city break, and we're thrilled that you had such a positive experience with us. We hope to welcome you back for another enjoyable stay in the future. Best Regards,Elisa

10/10 Excelente

Vlasta

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing roof terrace. Nice and clean with excellent service
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations Manager el 29 abr. 2024
Thank you for your feedback! We're delighted to hear that you enjoyed our amazing roof terrace and found it clean with excellent service. Providing a pleasant and enjoyable experience for our guests is always our top priority.We hope to have the pleasure of welcoming you back to The Embassy Hotel soon.Best Regards,Elisa

10/10 Excelente

Barbara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A really good hotel in the center of Valetta - ideal for sightseeing, dining and nightlife. Hotel itself has a great restaurant on the roof of the building with stunning views and also a heated swimming pool! The staff could not be nicer or more welcoming. We would like to stay there again.
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Relations Manager el 29 abr. 2024
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at The Embassy Hotel and that our central location, rooftop restaurant with stunning views, heated swimming pool, and welcoming staff added to your experience.We would be delighted to welcome you back for another stay whenever you're in Valetta! Looking forward to hosting you back!Best Regards,Elisa

8/10 Bueno

Hailing

Se hospedó 3 noches en abril de 2024
Respuesta de Guest Relations Manager el 15 may. 2024
Thank you. We hope to have the pleasure of hosting you back.Best Regards,Elisa

10/10 Excelente

stephen

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic hotel in every way
Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Relations Manager el 17 abr. 2024
Dear Stephen,We're thrilled to hear that you had a fantastic experience at our hotel! Your satisfaction is our top priority, and we're delighted that we could meet your expectations in every way. Thank you for your kind words, and we hope to have the pleasure of welcoming you back soon for another wonderful stay!Best Regards,Elisa

10/10 Excelente

Jean-Philippe

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Personnel très agréable, proximité de tout les lieux, hôtel agréable et très bien situé
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Relations Manager el 9 abr. 2024
Dear Jean-Philippe,Thank you for your feedback! We're delighted to hear that you found our staff pleasant and enjoyed our hotel's convenient location. We strive to provide a comfortable and enjoyable experience for all our guests. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We look forward to welcoming you back in the future!Best Regards,Elisa

10/10 Excelente

Gail

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a good, spacious room with a comfortable bed, large shower and a lovely view. The staff was very friendly and helpful and the rooftop restaurant was very good; again with a great view. The decor everywhere was very stylish. The hotel is in a perfect spot for all the sights, shopping, restaurants, bars and within easy reach of the harbour for boat trips. The only negatives were that our balconies (we had two) were very small and there was only one chair between the two of them! (We did not point this out to the staff though, so we probably should have!) On the Friday and Saturday nights it was pretty noisy until about 2 in the morning and the windows and curtains did not shut the noise out. However, this did not spoil our enjoyment of our stay there and the noise was singing and happy shouting - just people having a good time (no trouble of any kind as far as we could tell).
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Relations Manager el 9 abr. 2024
Dear Gail,Thank you for your detailed feedback on your recent stay with us. We are delighted to hear that you enjoyed the comfort and amenities of your room, including the spaciousness, comfortable bed, and lovely view. It's wonderful to know that our staff contributed to making your stay memorable with their friendliness and helpfulness. We're also glad you had a positive experience at our rooftop restaurant, and that you appreciated the stylish decor throughout the hotel.We're pleased to hear that our location was convenient for you to explore the city's sights, shopping, restaurants, bars, and harbor for boat trips.Regarding your feedback about the balconies and noise levels, we apologize for any inconvenience caused. We appreciate your understanding and will certainly take your comments into consideration for future improvements. Our goal is to ensure that all aspects of your stay meet or exceed your expectations, and we regret any shortcomings in this regard.Despite the minor inconveniences, we're thrilled that you still enjoyed your overall stay with us. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable experience in the future.Warm regards,Elisa

10/10 Excelente

Vladimir

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Top Hotel
Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Relations Manager el 8 abr. 2024
Dear Vladimir,Thank you for your review! We're delighted to hear that you found our hotel to be top-notch. It's always our goal to provide a memorable and enjoyable experience for our guests.We look forward to welcoming you back soon!Best Regards,Elisa

10/10 Excelente

Michelle Dee, Southampton

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice rooms, staff were friendly, food was great
Se hospedó 6 noches en marzo de 2024
Respuesta de Guest Relations Manager el 8 abr. 2024
Dear Michelle,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. Our team works hard to provide exceptional service, delicious food, and comfortable accommodations, so it's always rewarding to receive positive feedback like yours. We'll be sure to share your review with our staff—it will definitely put a smile on their faces! We look forward to welcoming you back again soon.Best Regards,Elisa

10/10 Excelente

Sarah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed here 18 months ago and were equally happy with this visit. The location of the hotel is excellent, the staff could not be more helpful and we would definitely stay again on an expedia package. Only warning I'd give is that our room this time was on the street and was a little nosier on Friday night. It didn't disturb us but light sleepers might struggle?
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Relations Manager el 31 mar. 2024
Dear Sarah,Thank you for sharing your experience! It's wonderful to hear that you had another enjoyable stay at the hotel. Indeed, a convenient location and helpful staff can make a significant difference in the overall experience. Your heads-up about the potential noise on Friday nights is valuable for those who might be sensitive to it. We do have inner-facing rooms away from the street for light sleepers. We hope to welcome you back in the near future!Best Regards,Elisa

10/10 Excelente

Michelina

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
First time staying here and we were so pleased with the hotel and the staff. We will definitely be back as we live in Gozo. Perfect location in Valetta where you can walk to everything.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations Manager el 29 mar. 2024
Dear Michelina,Thank you for choosing to stay with us during your first visit! We're thrilled to hear that both our hotel and staff exceeded your expectations. It's fantastic to know that you had such a positive experience that you're already planning to return, especially given your proximity to Gozo. Our location in Valletta does offer the convenience of being within walking distance to everything, and we're glad you found it perfect for exploring the city. We look forward to welcoming you back soon for another wonderful stay!Best Regards,Elisa

10/10 Excelente

Susannah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Relations Manager el 29 mar. 2024
Thank you for your positive review! We hope to have the pleasure of hosting you back soon!Best Regards,Elisa

10/10 Excelente

Lyn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely hotel centrally located for all the sites and restaurants in Valletta.
Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Relations Manager el 18 mar. 2024
Dear Lyn,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a lovely experience at our hotel and that you found our central location convenient for exploring all the sites and restaurants in Valletta.At The Embassy Valletta Hotel, we strive to provide our guests with exceptional service and a memorable stay, and it is always rewarding to receive such positive feedback.We hope to have the pleasure of welcoming you back on your next visit to Valletta. Best Regards,Elisa

8/10 Bueno

Michelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is lovely. We stayed over the weekend and had trouble falling asleep on Friday as they had some local bars holding a Karaoke session. Other than that, service was warm and friendly, and the terrace is spectacular.
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Relations Manager el 14 mar. 2024
Thank you for your feedback.We're glad to hear that you found our property lovely and that you enjoyed our warm and friendly service. However, we apologize for the inconvenience caused by the noise from the local bars hosting a karaoke session on Friday night. Your comfort is important to us, and we regret any disturbance this may have caused to your sleep.On a brighter note, we're pleased that you found our terrace spectacular. We strive to provide our guests with memorable experiences, and we're delighted that you were able to enjoy the ambiance of our terrace despite the inconvenience.Your feedback is valuable to us, and we will take your comments into consideration to improve our guests' overall experience.We hope to have the opportunity to welcome you back for a more restful stay in the future.Warm regards,Elisa

10/10 Excelente

Charles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wonderful place to stay Easy walking distance to restaurants and bars and sightseeing. Very very nice hotel
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Relations Manager el 8 mar. 2024
Dear Charles,Thank you for your feedback! We're thrilled to hear that you found our hotel to be a wonderful place to stay. Our convenient location, within easy walking distance to restaurants, bars, and sightseeing attractions, is something we take great pride in.We're delighted that you enjoyed your time with us, and we hope to welcome you back for another very nice experience in the future. Best Regards,Elisa

10/10 Excelente

June

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A beautiful hotel. Great interior design throughout. A roof terrace/restaurant and swimming pool with unrivalled views across the whole of Valletta. All the staff were welcoming and helpful. The location in the centre of the old time is perfect for visitors interested in the history of this fascinating city.
Se hospedó 5 noches en marzo de 2024
Respuesta de Guest Relations Manager el 14 mar. 2024
Dear June,hank you for your wonderful feedback.We're thrilled to hear that you found our hotel beautiful, with great interior design throughout. It's delightful to know that you enjoyed our roof terrace, restaurant, and swimming pool, all offering unrivaled views across the whole of Valletta. We take pride in providing our guests with memorable experiences, and it's heartening to hear that our facilities exceeded your expectations.Our team is dedicated to ensuring that every guest feels welcomed and assisted throughout their stay, and we're delighted that you found all our staff to be welcoming and helpful.Our central location in the heart of the old town is indeed perfect for visitors interested in the history of this fascinating city. We're glad that our location added to the enjoyment of your stay and allowed you to explore the rich history of Valletta.Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable visit in the future.Warm regards,Elisa

10/10 Excelente

Philippe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Très bien situé et vraiment bien équipé une mention particulière au rooftop! Pour dîner ou boire un verre
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relations Manager el 6 mar. 2024
Thank you for your review! We're delighted to hear that you enjoyed our hotel's convenient location and well-equipped facilities. We take pride in our rooftop area and are glad you found it to be a special spot for dinner or drinks. We hope to have the pleasure of welcoming you back again soon! Best Regards,Elisa

8/10 Bueno

PHILIP

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was very noisy!!! The streets all around!! Until midnight!
Se hospedó 4 noches en febrero de 2024
Respuesta de Guest Relations Manager el 26 feb. 2024
Dear Philip,We sincerely apologize for any inconvenience caused by the noise during your stay. As we are located in the heart of Valletta, a bustling capital city, some level of noise is to be expected. However, for your future visits, we do offer inner-facing rooms that are positioned away from the street, providing a quieter environment. We appreciate your feedback and hope to have the opportunity to provide you with a more peaceful experience in the future.Best Regards,Elisa

10/10 Excelente

Ayesha

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Honestly this is one of the best hotels I’ve ever stayed at in my whole life. The pictures do not do the hotel justice. They have everything there, it’s so beautiful and the staff and location are perfect !!
Se hospedó 4 noches en febrero de 2024
Respuesta de Guest Relations Manager el 26 feb. 2024
Thank you so much for your glowing review! We're absolutely delighted to hear that your experience at our hotel exceeded your expectations and ranks among the best you've ever had. It's wonderful to know that you found our facilities beautiful and that our staff and location contributed to making your stay perfect. Your kind words mean the world to us, and we truly appreciate your feedback. We hope to have the pleasure of welcoming you back for another exceptional stay in the future!Best Regards,Elisa

10/10 Excelente

Julien

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing experience ! We loved the room, the view, the situation and smile employees. They really cared about our trip and gave a lot of good advices. Thanks to all the team.
Se hospedó 5 noches en febrero de 2024
Respuesta de Guest Relations Manager el 21 feb. 2024
I'm thrilled to hear that you had an amazing experience! It sounds like you enjoyed your room, the view, and the attentive staff. It's always great when employees go above and beyond to make your trip memorable. I'm sure the team will appreciate your kind words. We hope to welcome you back soon!Best Regards,Elisa

10/10 Excelente

Pauline

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location
This hotel was so central and had the most beautiful view overlooking the city. The breakfast buffet was excellent with a wide variety of options every morning, the service at both the front desk and the rooftop restaurant were excellent. Everyone was so friendly and helpful! The rooms were quite large and extremely clean, they even had international plugs so I didn't have to worry about making sure I brought the right adapter. The only thing is that we had an external facing room and we visited at the time of the carnival so it would be quite noisy, but we were so tired that it was no problem falling asleep even with the noise. Just request an internal room if you'd prefer a quieter space.
Se hospedó 3 noches en febrero de 2024
Respuesta de Guest Relations Manager el 18 feb. 2024
Thank you for your detailed feedback! We're thrilled to hear that you enjoyed your stay with us. It's great to know that our central location and beautiful city view enhanced your experience. We're delighted that you found our breakfast buffet excellent with a wide variety of options, and that you received excellent service both at the front desk and in our rooftop restaurant. We're glad you found our rooms spacious, extremely clean, and equipped with international plugs for convenience. We apologize for any noise disturbance due to the carnival but are pleased that it didn't affect your sleep. We appreciate your suggestion to request an internal room for a quieter space during future visits. We look forward to welcoming you back again soon!Best Regards,Elisa

10/10 Excelente

Ursula

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was extremely friendly and helpful and always eager to help. The breakfast was served at the wonderful rooftop bar, which also serves as a very good restaurant. Out room was spacious and very modern. We couldn't have chosen a better hotel for our stay in Malta.
Se hospedó 4 noches en febrero de 2024
Respuesta de Guest Relations Manager el 14 feb. 2024
Dear Ursula,I'm delighted to hear that you had such a fantastic experience at the hotel! It sounds like the staff went above and beyond to make your stay enjoyable, and the amenities, like the rooftop bar and restaurant, added to the overall wonderful experience. Thank you for sharing your positive feedback, and I hope you will visit us again in the future!

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a wunderful stay. Everything was really great: Starting with an excellent Breakfast and going to bed after a good cocktail at the rooftop. Only disappointing was the room for the Wellness-massages. It was cold, no wellbeing, the room decoration was poor, means there was none. A relaxing atmosphere was totally missing. BUT the massages were realy VERY GOOD: If go to Valletta again, we would for sure stay in the Embassy. Michael Meyer
Se hospedó 6 noches en enero de 2024
Respuesta de Guest Relations Manager el 29 ene. 2024
Dear Mr. Meyer,Thank you for sharing your experience! We're thrilled to hear that your stay was wonderful, with highlights such as the excellent breakfast and enjoying cocktails at the rooftop. We appreciate your honest feedback about the room for wellness massages, and we apologize for any disappointment caused by the lack of warmth and ambiance. Your comments are valuable, and we will certainly take them into consideration for improvement. Nevertheless, we're delighted that you found the massages to be very good. We look forward to welcoming you back to the Embassy when you visit Valletta again, and we'll strive to make your next stay even more enjoyable.Best Regards,Elisa

8/10 Bueno

Carl

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 6 noches en enero de 2024
Respuesta de Guest Relations Manager el 21 ene. 2024
Thank you for your positive review!We hope to have the pleasure of hosting you back soon!Best Regards,Elisa

10/10 Excelente

Naomi

Se hospedó 3 noches en enero de 2024
Respuesta de Guest Relations Manager el 14 feb. 2024
Thank you for your positive review!We hope to have the pleasure of hosting you back.Best Regards,Elisa

10/10 Excelente

JULIETA

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is excellent.The staffs are very nice.Walking around is safe and there many choices of restaurants.We had a great time and will definitely going back.
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Relations Manager el 13 ene. 2024
Thank you for your positive feedback! We're delighted to hear that you found our hotel excellent and that the staff provided a pleasant experience. It's reassuring to know that you felt safe while walking around, and the abundance of restaurant choices added to your overall enjoyment. We look forward to welcoming you back on your next visit, and we appreciate your loyalty. If there's anything specific you loved or any suggestions you have for improvement, feel free to share – we're always eager to enhance our guests' experiences. Safe travels until we have the pleasure of hosting you again!Best Regards,Elisa

10/10 Excelente

Alexandre, Maennedorf

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 12 noches en diciembre de 2023
Respuesta de Guest Relations Manager el 13 ene. 2024
Thank you for your positive review!We hope to have the pleasure of hosting you back shortly.Best Regards,Elisa

10/10 Excelente

Mudasar

Se hospedó 4 noches en enero de 2024
Respuesta de Guest Relations Manager el 13 ene. 2024
Thank you for your positive review!We hope to have the pleasure of hosting you back shortly.Best Regards,Elisa

10/10 Excelente

Chris

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en diciembre de 2023
Respuesta de Guest Relations Manager el 13 ene. 2024
Thank you for your positive review!We hope to have the pleasure of hosting you back shortly.Best Regards,Elisa

8/10 Bueno

Rebecca

Le gustó: Personal y atención, comodidad de la habitación
Stunning but badly positioned
The staff are super friendly. The hotel is beautiful. Very comfortable beds and nicely decorated. Unfortunately, the hotel is located next to a narrow lane with bars and music playing loudly into the night. The staff kindly gave me earplugs. Also, the water in the bath/shower didn’t drain (the knob to lift the plug also didnt work), so i could take a shower in the morning before leaving. I was too tired to ask staff to come up and sort it out.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Manager el 30 dic. 2023
Thank you for your feedback! We're thrilled to hear that you found our staff super friendly and enjoyed the beautiful hotel ambiance with comfortable beds and tasteful decor.We apologize for the inconvenience caused by the noise from the nearby bars. We appreciate your understanding and hope the earplugs helped mitigate the disturbance. Additionally, we're sorry to hear about the issue with the bath/shower. Your comfort is our priority, and we regret that we weren't able to address this during your stay due to your fatigue. Should you revisit, please don't hesitate to notify us immediately so we can swiftly resolve any concerns.We value your stay and hope to provide you with an improved experience in the future. Thank you for choosing our hotel.Best Regards,Elisa

10/10 Excelente

Joseph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023
Respuesta de Guest Relations Manager el 10 dic. 2023
Thank you for your 10 rating! We hope to have the pleasure of hosting you back in the future!Best Regards,Elisa

8/10 Bueno

Nicole

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Conveniently located for Valletta. Loved the roof terrace. Breakfast was good, apart from coffee machine - unable to get a decaffeinated coffee.
Se hospedó 7 noches en diciembre de 2023
Respuesta de Guest Relations Manager el 13 dic. 2023
Thank you for sharing your experience with us. We're thrilled you enjoyed our central location, spacious rooms, and the amenities provided. We apologize for the inconvenience caused by the noise from the street and the room change during your stay. Your comfort is important to us, and we regret that we couldn't immediately accommodate your request due to full occupancy. We'll take your suggestions into consideration regarding room allocation and acknowledge any inconveniences at check-out. Regarding the water filter machines, we'll certainly review and consider increasing their availability on each floor. Your feedback is valuable, and we hope to have the opportunity to welcome you back for an improved experience.Best Regards,Elisa

8/10 Bueno

Miriam

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Spacious room, great location but can be noisy
Excellent location, in the heart of Valetta. Close to all the main sights. Large room and bathroom, with fantastic shower and Loccitane products to use. Robes and slippers provided. Kettle provided, tea and coffee sachets available. Nice rooftop with (small) pool.only tried the breakfast one day but it was good (€16 pp). The only complaint I had was that our room was overlooking a noisy street which kept me up all night. Asked to be moved but was told the hotel was fully booked. Was moved on my second last night. But unfortunately was moved to a room that was a lot smaller and the bathroom did not have a bathtub. On checkout it would’ve been nice to have acknowledgement of the inconvenience we experienced. Also it would be good to have more than one water filter machine on each floor.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Guest Relations Manager el 10 dic. 2023
Thank you for taking the time to provide us with detailed feedback about your recent stay. We're thrilled to know that you found our hotel's location excellent, allowing convenient access to Valletta's main sights. It's fantastic to hear that you enjoyed the spacious room and bathroom, along with the fantastic shower and quality L'Occitane products provided, as well as the thoughtful amenities like robes, slippers, and the kettle with tea and coffee sachets.We regret to learn about the inconvenience caused by the noise from the street that disrupted your sleep. We sincerely apologize for the initial challenge in relocating your room and for the subsequent change to a smaller room without a bathtub. Your feedback regarding the acknowledgment of this inconvenience upon checkout is duly noted, and we apologize for not meeting your expectations in this regard.We truly value your stay and hope to have the opportunity to welcome you back for a more seamless and enjoyable experience in the future.Warm regards,Elisa

10/10 Excelente

Anne-Marie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Staff could not have been more helpful!
We contacted the hotel in advance and had a couple of special requests! Those were more than met and we were made to feel really special. Every member of the staff we met was polite, helpful and professional and showed that they really cared. The room was spacious, comfortable and quiet, roof top views magnificent. Nothing to complain about only to praise!
Se hospedó 4 noches en diciembre de 2023
Respuesta de Guest Relations Manager el 10 dic. 2023
Thank you for sharing your wonderful experience with us! We're thrilled to hear that your special requests were not only met but exceeded, making you feel truly special during your stay. Our team takes pride in delivering exceptional service, and it's heartening to know that every staff member you encountered was polite, helpful, and professional, demonstrating genuine care for your comfort.We're delighted that you found the room spacious, comfortable, and tranquil, and that you enjoyed the magnificent views from our rooftop. Your kind words and praise mean a lot to us. If there's anything else we can do to make your next visit equally fantastic, please don't hesitate to let us know!Warm regards,Elisa

10/10 Excelente

Rémy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 7 noches en noviembre de 2023
Respuesta de Guest Relations Manager el 17 dic. 2023
I'm glad to hear you enjoyed the convenient location and the rooftop terrace at our place! I apologize for the inconvenience regarding the coffee machine's inability to provide decaffeinated coffee during breakfast. Decaffeinated coffee is indeed available at our bar, and it is complimentary during breakfast hours. I apologize if this information wasn't communicated clearly during your stay. We strive to provide a variety of options for our guests' preferences, and your feedback helps us ensure a better experience for future visits. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back soon.Best Regards,Elisa

10/10 Excelente

Isabella, New York

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property is very conveniently located at the old city of Valletta. One can walk to all pointss of interest and the bus terminal is also very close. The staff is very polite and helpful the rooms are clean and the facility seems to have been recently renovated. If we return to Malta, we will stay there again.
Se hospedó 8 noches en noviembre de 2023
Respuesta de Guest Relations Manager el 20 nov. 2023
Thank you for your positive review!We hope to have the pleasure of hosting you back.Best Regards,Elisa

10/10 Excelente

Jörg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very good choice!
Se hospedó 6 noches en noviembre de 2023
Respuesta de Guest Relations Manager el 20 nov. 2023
Thank you for your positive review!We hope to have the pleasure of hosting you back.Best Regards,Elisa

6/10 Aceptable

Michael

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
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Se hospedó 3 noches en noviembre de 2023
Respuesta de Guest Relations Manager el 18 nov. 2023
Dear Michael,Any further feedback about your stay would be highly appreciated. We hope to have the pleasure of hosting you back.Best Regards,Elisa

10/10 Excelente

Melisaa

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023
Respuesta de Guest Relations Manager el 18 nov. 2023
Thank you for your positive review!We hope to have the pleasure of hosting you back.Best Regards,Elisa

10/10 Excelente

Nathanael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A fantastic location and very friendly staff, we had a fantastic stay and would love to come back.
Se hospedó 5 noches en octubre de 2023
Respuesta de Guest Relations Manager el 18 nov. 2023
Thank you for your positive review!We hope to have the pleasure of hosting you back.Best Regards,Elisa