Hoteles con spa en Valle de Columbia

"Beautiful hotel"

"Friendly staff and good food "

"Unfriendly and unengage reception staff, few minutes after we checked in we realized robes were wet meaning cleaning staff did not replace the robes with a new one when they clean the room. The phone was not working so I came to the receptionist to inform them that the robes were not replaced. I was expecting she will call someone to bring them in our room since it’s the staff fault but receptionist told me to grab it and bring it to the front desk. No apologies, I asked the staff if there is no...

"Even that I told I bought my lift tickets before coming to the hotel, they charged me the amount of lifts of every day that I stayed. That’s absurd and I complained to them, however I needed to drive to Calgary and I was running out of time. Other thing, when we checked up, they told us that the luggage would take 2 hours to get to the room, and that’s another lie, because of that we took our luggage in to the mountain, the other luggage came as the same time as we did, it aweful to be like...

"El personal súper atento, amable y servicial. La propiedad está en un lugar inmejorable y hermoso. El spa es una locura de maravilla."